2016 Hyundai Genesis

WHILE DRIVING THE OTHER NIGHT, MY HEADLIGHTS TURNED OFF ON THEIR OWN. THE HEADLIGHT SETTING WAS SET TO AUTO AND THEY FLICKERED TWICE BEFORE SHUTTING ALL THE WAY OFF. AT THIS TIME I WAS ON A DARK ROAD WITHOUT STREETLIGHTS. THE ONLY WAY TO REMEDY IMMEDIATELY WAS TO TURN THE HEADLIGHT SETTING TO ON RATHER THAN AUTO. THIS ALSO HAPPENED THIS MORNING AS IT WAS RAINING BUT I FIGURED THAT WAS DUE TO GLOOMY WEATHER.

WHEN DRIVING AT NIGHT WITH HEADLIGHTS ON AUTO, I PUT THE TURN SIGNAL ON, AND ALL LIGHTS (INTERIOR, DASH, AND HEADLIGHTS) RANDOMLY GO OUT. THIS ALSO HAPPENS RANDOMLY AT NIGHT WHEN CHANGING LANES (USING TURN SIGNAL) AND I MUST QUICKLY TURN THEM ON MANUALLY. IT IS VERY FRIGHTENING AND HAS HAPPENED SEVERAL TIMES SO I TOOK IT TO CHANTILLY HYUNDAI AND THEY COULD NOT RECREATE IT SO DID NOTHING. THIS IS A SIGNIFICANT SAFETY ISSUE AND HAS BEEN REPORTED TO THE NHTSA 5 TIMES, BY DIFFERENT PEOPLE ALL OVER THE COUNTRY. SOMETHING HAS TO BE DONE.

ABOUT A MONTH BEFORE THE INCIDENT, THE VEHICLE WAS FULLY IMSPECTED IN OFFICIAL DEALERSHIP, NO ISSUES REPORTED. A FEW DAYS BEFORE THE INCIDENT, THE WIPERS STARTED WORKING WITH THE ENGINE OFF; I SCHEDULED AN APPOINTMENT FOR AN INSPECTION. THE VEHICLE WAS LEASED WITH ABOUT 10 MONTHS LEFT ON THE LEASE. ON APRIL 13, 2018 AFTER DRIVING FOR 1,5-2 HOURS, I PARKED IT AND WENT TO THE OFFICE FOR 10-15 MINUTES; ON MY WAY BACK TO THE VEHICLE I HEARD THE FIRE TRUCKS COMING; AS I WAS APPROACHING MY VEHICLE I REALIZED THAT MY VEHICLE WAS ON FIRE. THE INSPECTOR REPORTED THE ENGINE EXPLOSION DUE TO MANUFACTURERS PROBLEM. SO BASICALLY HAPPY TO BE ALIVE AS NOBODY KNOWS WHAT WOULD HAD HAPPENED WITH ME AND MY KIDS IN THE VEHICLE DRIVING ON A HIGHWAY; SO AFTER MORE THAN 3,5 MONTHS HYUNDAI FINNCIAL STILL DID NOT CLOSE THE CASE ALTHOUGH THEY STATED THAT THEY ARE IN THE PROCESS OF PAYING OFF THE VEHICLE. NOBODY EVER SAID SORRY; I CALL TO HYUNDAI / HYUNDAI FINANCIAL EVERY DAY AND ALL THEY DO IS THEY TRANFER ME FROM ONE DEPARTMENT TO ANOTHER; THE CASE MANAGER ASSIGNED TO OUR CASE NEVER PICKS THE PHONE, NEVER CALLS BACK, TO REACH HIM I NEED TO CALL TO THE SUPERVISOR AND COMPLAIN AND ONLY THAN I RECEIVE A CALL FROM HIM. 2 MONTHS AGO HE STATED HE WOULD CLOSE THE CASE THE COMING MONDAY. NO ACTIONS SINCE THEN SO FAR.

VEHICLE ONLY HAD ABOUT 2000 MILES WHEN IT FIRST DID THIS. DASH DISPLAY MALFUNCTION. WHEN BACKING UP DISPLAY IS BLACKED OUT. YOU CAN'T SEE ANY VIDEO FROM BACK UP CAMERA. ALSO DISPLAY GOES OUT WHILE DRIVING. GAVE VIDEO EVIDENCE TO DEALER SO THEY KNOW I'M NOT CRAZY. SOMETIMES YOU TURN CAR OFF AND LOCK THE CAR AND THE DISPLAY IS STILL PLAYING. DEALER COULD GET THIS ISSUE TO RECREATE WHILE IN THERE POSSESSION FOR FOUR TRIES LATER IS STILL DOES NOT WORK. THIS IS EVEN AFTER A "FINAL" REPAIR WAS OFFERED BY THE DEALER WHICH CONSISTED OF A TOTAL DASH REPLACEMENT THE MANAGER SAID COST HYUNDAI OVER $5000.

BATTERY DISCHARGE ERROR COMES ON AND STAYS ON FOR FIVE SECONDS THEN GOES OFF. WAIT ABOUT 40 SECONDS AND THIS REPEATS OVER AND OVER. DRIVING 8 MILES TO WORK THIS CAME ON 35 OR MORE TIMES. I WAS ABLE TO CAPTURE SEVERAL VIDEOS AND SHOWED THE SERVICE MANAGER. THEY COULD NOT GET THIS TO REPEAT WHILE IN THEIR POSSESSION AND IT STILL RANDOMLY HAPPENS AND HAS NOT BEEN REPAIRED.