2015 Hyundai Genesis

WHILE DRIVING AT NIGHT OR DURING DAY, MULTIFUNCTION SWITCH THAT CONTROLS HEADLAMPS WILL, WITHOUT INTERACTION, FLIP THE LIGHTS FROM AUTO TO OFF. THIS LEADS TO EITHER THE DRLS BLINKING LIKE I HAVE AN EMERGENCY, OR THE HEADLAMPS TURNING OFF WHILE I'M DRIVING DOWN AN UNLIT HIGHWAY AT HIGHWAY SPEEDS. IT'S EXTREMELY DANGEROUS AND NEEDS A RECALL...NOT A WARRANTY EXTENSION. PARTICULARLY WHEN THE SERVICING DEALERS REFUSE TO REPLACE UNDER SAID WARRANTY BECAUSE "THEY CANNOT REPLICATE THE ISSUE".

1. IN A STATIONARY POSITION BOTH INCIDENTS THE LEFT AND RIGHT PASSENGER DOOR HANDLES WHILE OPENING THE DOORS ON DIFFERENT TIMES ONCE IN 2019 THE OTHER 2020 COMPLETELY CAME OFF. THE FIRST ISSUE I WENT TO SERVICE DEPARTMENT AT NORM REEVES HYUNDAI IN CALIFORNIA OFF OF THE 605 FREEWAY WHERE THEY GLUE IT BACK TOGETHER AND NOT OPENING THE INSIDE OF THE DOOR TO REMOVE THE BROKEN PIECES THAT FELL INSIDE THE DOOR WHICH YOU CAN HEAR EACH TIME I CLOSE THE DOOR FOR THE RIGHT SIDE BACK PASSENGER DOOR. SECOND ISSUES THE LEFT SIDE BACK PASSENGER DOOR HANDLE CAME APART THE SAME WAY TRYING TO OPEN THE DOOR IT JUST COMPLETELY CAME OFF. I CALL MY INSURANCE COMPANY USAA FILE A CLAIM TOOK THE VEHICLE TO CALIBER COLLISION HEAR IN KYLE, TEXAS AND THEY GLUED BACK ON NO PIECES BROKE OFF INSIDE THE DOOR. NOW I HAVE A PROBLEM WITH THE RIGHT SIDE HEADLIGHT BULB THAT KEEPS GOING OUT WHILE IM DRIVING. I TOOK IT TO SOUTH POINT HYUNDAI JULY 6,, 2020 FOR THIS ISSUE. ACCORDING TO THE SERVICE REPORT THEY IDENTIFIED THE BULB NEEDED TO BE REPLACED AND REPLACED IT. I TOLD THEM THE BULB IS NOT THE PROBLEM, THEY NEEDED TO FIND OUT WHATS CAUSING IT TO GO OUT. ON JULY 7, 2020 BULB WENT OUT AGAIN RETUNED BACK TO SOUTH POINT HYUNDAI ALL THEY DID WAS OPENED THE HOOD THE SERVICE GUY GIGGLED SOMETHING ON THE RIGHT SIDE HEADLIGHT AND IT CAME ON, I TOLD HIM THATS IS SO UNPROFESSIONAL AND SHOULD NOT HAVE HAPPENED JUST TO GET MY HEADLIGHT TO WORK. ON SEPTEMBER 7, 2020 BULB WENT OUT AGAIN CALL SEPTEMBER 8, 2020 THE SERVICE MANAGER TOLD ME TO BRING THE CAR IN AFTER I EXPLAINED WHAT HAPPENED FOR THE SECOND TIME AFTER IVE BEEN CHARGED FOR THE SERVICE THAT DID NOT FIX THE PROBLEM. ONCE I REACHED SOUTH POINT HYUNDAI THE SERVICE MANAGER JOHN WAYNE DRIVE MY VEHICLE AROUND THE BACK DROVE BACK AFTER 30 MINUTES AND TOLD ME ITS GOING TO COST ME $130. NOT INCLUDING LABOR TO FIX THE PROBLEM. I JUST LEFT VERY UPSET.

VEHICLE WOULD NOT SHIFT UP TO THE NEXT GEAR AND AND STARTED ATTEMPTING TO SHIFT BUT FAILING EVERY TIME AS IT PASSED 2000 RPMS. INCIDENT HAPPENED WHILE PASSING ANOTHER VEHICLE, AFTER AN EXTENDED TIME OF VEHICLE NOT BEING ABLE TO ACCELERATE WHILE ATTEMPTING TO PASS THE BRAKES HAD TO BE APPLIED IN ORDER TO AVOID A COLLISION WITH AN INCOMING VEHICLE. THE VEHICLE LATER FAILED COMPLETELY AND ALL POWER FROM THE ENGINE WAS LOST AND STARTED RAPIDLY DECELERATING THEN FINALLY CAME TO A COMPLETE STOP. INSTRUMENT AND ELECTRIC POWER WAS STILL ON BUT THERE WAS NO POWER FROM THE ENGINE. VEHICLE WOULD NOT MOVE FOR ABOUT 15 MINUTES, THEN IT FINALLY HAD LIMITED POWER TO 45MPH

WHILE APPROACHING A RED LIGHT ON A CITY STREET WITH ONCOMING TRAFFIC, BRAKES WERE APPLIED. THE CAR STARTED JERKING VIOLENTLY, AND THE BRAKES WERE NOT WORKING. THE CAR THEN LOST POWER AND THEN POWER STEERING. FORTUNATELY, I WAS ABLE TO MAN HANDLE THE CAR INTO A HARD RIGHT AND AVOID AN ACCIDENT. THIS WAS A LIFE THREATENING SITUATION. THE CAR WAS TOWED TO JIM ELLIS HYUNDAI, 5785 PEACHTREE IND. BLVD., CHAMBLEE GA FOR REPAIR. THE SHOP WAS UNABLE TO REPLICATE ANY PROBLEM AND DID NOT FIX ANYTHING RELATED TO BRAKES OR POWER STEERING. THE CAR WAS PURCHASED BACK BY THE DEALER AND SENT TO AUCTION TO BE SOLD. SO MUCH FOR THE NEXT OWNER.....

TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE DRIVING 25-55 MPH, ON SEVERAL OCCASIONS THE STEERING WHEEL CEASED WITH THE POWER STEERING ASSIST WARNING LIGHT FLASHING. THE VEHICLE WAS TAKEN TO DENNIS HYUNDAI EAST (2900 MORSE RD, COLUMBUS, OH 43231, (614) 471-2900) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.