2015 Hyundai Genesis

VEHICLE WILL SHIFT HARSHLY/JERK AT LOW SPEEDS (MOST COMMON AFTER ACCELERATING FROM A STOP AS WELL AS IN STOP AND GO TRAFFIC). VEHICLE TAKES LONGER TO CHANGE GEARS (RPMS HANG THEN DROP). DOWN-SHIFTING SEEMS TO BE AN ISSUE AS WELL; DELAYED DOWN-SHIFT AS THE VEHICLE IS COMING TO A STOP . BEHAVIOR STARTED AROUND 75,000 MILES. TRANSMISSION ALSO ACTS AS IF IT IS SLIPPING AND THEN SUDDENLY ENGAGES, JUST AS IF IT WAS IN NEUTRAL MOMENTARILY AND THEN DROPPED INTO GEAR. I WOULD CHARACTERIZE THIS UNPREDICTABLE LURCHING BEHAVIOR (A RESULT OF THE HARSH UP- AND DOWN-SHIFTS) AS A SAFETY ISSUE.

TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS. WHILE DRIVING AND MAKING A TURN, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TURNED OFF AND RESTARTED, BUT THE FAILURE RECURRED. IN ADDITION, WHEN THE VEHICLE WAS SHIFTED INTO DRIVE, THE INSTRUMENT PANEL DISPLAY REVERSED AND THE VEHICLE MOVED BACKWARDS INSTEAD OF FORWARD. THE VEHICLE WAS TOWED TO NAPLETON HYUNDAI GLENVIEW (LOCATED AT 1620 WAUKEGAN RD, GLENVIEW, IL 60025, (847) 729-8900) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE LOCATED. THE DEALER SUGGESTED THAT THE GEAR SHIFTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 15620163. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS. WHILE THE VEHICLE WAS PARKED, THE SHIFTER FAILED TO MOVE OUT OF GEAR. ALSO, WHEN SWITCHING GEARS, ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V097000 (ELECTRICAL SYSTEM, POWER TRAIN, EXTERIOR LIGHTING), BUT THE REPAIR DID NOT CORRECT THE FAILURES. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 11669773. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

SAME ISSUE AS MANY OTHERS. DRIVING AT A MEDIUM SPEED & ALL OF A SUDDEN THE RPM'S RACE UP & WHEN THE TRANSMISSION SHIFTS IN IT BANGS VIOLENTLY LIKE EITHER SOMEONE HIT YOU OR YOU HIT A REALLY DEEP POTHOLE. WHENEVER I TAKE IT IN FOR MAINTENANCE I ASK THEM IF THEY'VE HEARD ANYTHING ABOUT THE ISSUE & IT'S ALWAYS NO. AND SINCE WE CAN'T REPRODUCE THE ISSUE ON THE FLY THERE'S NOTHING TO LOOK AT. IF HYUNDAI DOESN'T COME UP WITH AN ANSWER SOON I'M GOING TO DUMP IT, IT'S POTENTIALLY DANGEROUS WHEN IT LEAPS FORWARD.

ON JUNE 2, 2017, I WAS ATTEMPTING TO PARK MY VEHICLE IN A PARKING STALL AT A MINIMUM SPEED OF 5-8 MPH. SUDDENLY, THE ENGINE REVVED UP, INSTRUMENT PANEL FLASHED AND RADIO CHANGED STATIONS. WHEN TRYING TO BRAKE THE CAR, THE BRAKES DID NOT ENGAGE AND I SUBSEQUENTLY HIT A WALL. THE AIRBAGS DID NOT DEPLOY. WHEN THE EALER CAME TO GET THE CAR, THE INDIVIDUAL PICKING UP THE CAR INDICATED SOMETHING WAS WRONG WITH THE BREAKING MECHANISM. HOWEVER, THE DEALER AND MANUFACTURER SAYS NOTHING WAS WRONG WITH THE CAR BUT WON'T PROVIDE THE DETAILS OF THE REPORT.

WHILE GRADUALLY ACCELERATING FROM 20 THROUGH 40 MILES AN HOUR, THE ENGINE WILL REV TO APPROXIMATELY 6000 RPM. DURING THAT HI REV, THE CAR WILL NOT INCREASE IN SPEED (LIKE IT'S IN NEUTRAL) THEN AFTER APPROXIMATELY 5 SECONDS, THERE IS A LOUD BANG NOISE IN THE CAR LURCHES FORWARD AND RAPIDLY ACCELERATES. IT FEELS AS IF I WERE HIT IN THE BACK BY ANOTHER CAR. THIS HAS HAPPENED TWICE IN THE 1 1/2 YEARS THAT I HAVE OWNED THE CAR. SINCE IT IS A VERY INTERMITTENT AND UNPREDICTABLE PROBLEM. EVEN THOUGH I'VE BROUGHT THE CAR INTO THE DEALER TWICE, THEY'VE BEEN UNABLE TO FIND ANY DEFECT. THIS IS CLEARLY A SAFETY DEFECT. I THINK, LIKELY SECONDARY TO SOME TRANSMISSION ISSUE. THE DEALER AND FACTORY SAY THERE'S NOTHING ELSE THEY CAN DO. UNLESS THEY HAVE PERSONALLY EXPERIENCED THE PROBLEM THEY WILL NOT DO ANYTHING. I EXPLAINED TO THEM THAT EVEN IF THEY TOOK THE CAR ON A SIX-MONTH TEST DRIVE, IT MIGHT NOT HAPPEN AT ALL. WHEN IT DOES HAPPEN, HOWEVER, IT IS TERRIFYING AND DANGEROUS.

THIS IS AN ONGOING SAFETY ISSUE THAT I'VE TRIED TO GET THE DEALERSHIP TO ADDRESS. FROM A STOP OR SLOW IDLE, THE ENGINE EXHIBITS ACCELERATION HESITATION. THIS HESITATION LASTS UP TO 2 SECONDS AND WHEN TRYING TO MERGE INTO TRAFFIC HAS NEARLY RESULTED IN ACCIDENTS NUMEROUS TIMES. I BELIEVE A HYUNDAI WHISTLE-BLOWER CAME FORWARD RECENTLY TO EXPOSE THIS ONGOING ISSUE BUT HYUNDAI HAS YET TO ADDRESS IT.