2015 Hyundai Genesis

TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE STALLED WHILE SEVERAL UNKNOWN WARNING LIGHTS ON THE INSTRUMENTAL PANEL ILLUMINATED. THE CONTACT RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO ADVANTAGE HYUNDAI LOCATED AT (440 PLAINVIEW RD, HICKSVILLE, NY 11801) WHERE THE FAILURE WAS UNDETERMINED AND THE DEALER INFORMED THAT THE FAILURE MAY BE DUE TO FUEL SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO ADVANTAGE HYUNDAI 440 PLAINVIEW RD, HICKSVILLE, NY 11801, WHERE THE FAILURE WAS STILL UNDETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

I WAS DRIVING NORTHBOUND ON I-295 IN WASHINGTON, DC WHEN MY CHECK ENGINE LIGHT ILLUMINATED AND THE CAR BEGAN TO SLOW DOWN IN EXTREMELY HEAVY TRAFFIC AND I LOST THE ABILITY TO ACCELERATE. I ATTEMPTED TO ACCELERATE IN ORDER TO GET MY VEHICLE OFF THE BUSY HIGHWAY AND TO A SAFER LOCATION, BUT I WAS NOT ABLE TO GO MORE THAN A FEW METERS. IT WAS FORTUNATE THAT I WAS NOT SERIOUSLY HURT OR KILLED. THIS IS CLEARLY A SERIOUS SAFETY ISSUE AND I AM SURPRISED THAT THERE HAS NOT BEEN A RECALL TO FIX THIS PROBLEM, ESPECIALLY CONSIDERING THAT IT APPEARS TO BE SOMETHING THAT HAS BEEN HAPPENING TO MANY HYUNDAI VEHICLES FOR SOME TIME NOW. AFTER MORE THAN ONE (1) HOUR, I WAS RESCUED BY A TOWING COMPANY THAT LEFT MY CAR AT THE DEALERSHIP. THE DEALERSHIP HAS DISCOVERED THAT I REQUIRE AT LEAST A THROTTLE BODY ASSEMBLY TO REPAIR THE ISSUE AND HAS ORDERED THE PARTS WHICH MEANS THAT I AM RENTING A CAR UNTIL THE REPAIRS ARE MADE (THE PART WILL TAKE SEVERAL DAYS TO BE DELIVERED). AFTER THE THROTTLE BODY ASSEMBLY IS INSTALLED, THE DEALERSHIP WILL RESCAN TO SEE IF THAT ELIMINATES SOME OF THE OTHER CODES THAT WERE DISCOVERED.

THIS IS AN ONGOING SAFETY ISSUE THAT I'VE TRIED TO GET THE DEALERSHIP TO ADDRESS. FROM A STOP OR SLOW IDLE, THE ENGINE EXHIBITS ACCELERATION HESITATION. THIS HESITATION LASTS UP TO 2 SECONDS AND WHEN TRYING TO MERGE INTO TRAFFIC HAS NEARLY RESULTED IN ACCIDENTS NUMEROUS TIMES. I BELIEVE A HYUNDAI WHISTLE-BLOWER CAME FORWARD RECENTLY TO EXPOSE THIS ONGOING ISSUE BUT HYUNDAI HAS YET TO ADDRESS IT.

THE VEHICLE BRIEFLY SHUT DOWN ON ITS OWN FOR NO APPARENT REASON WHILE IN MOTION AT RATE OF 25MPH AT NIGHTTIME, THE VEHICLE TURNED BACK ON A SECOND LATER AS IF NOTHING HAPPENED. THE CAUSE OF THE SHUT DOWN IS UNKNOWN AND COULD HAVE CAUSED AN ACCIDENT HAD I NOT BEEN ON AN EMPTY ROAD. WHILE THE VEHICLE WAS OFF, I HAD NO CONTROL OVER POWER STEERING OR ACCELERATING, THE ENTIRE VEHICLE BECAME UNRESPONSIVE WITH THE BOTH THE ENTIRE INSTRUMENT PANEL AND EXTERIOR LIGHTS OFF.

I BOUGHT GENESIS AT MARCH 24, 2015, AND I AM NOT OWNER RIGHT NOW BECAUSE I SOLD THAT CAR. WHEN I BOUGHT CAR, THERE WERE NOISE AT ENGINE AT NEW CAR. AFTER CHECKING THE CAR, HYUNDAI ENGINEER SAID " SHORT BLOCK PROBLEM". IT IS EXACTLY SAME PROBLEM OF SONATA (THETA 2 ENGINE). I THINK GENESIS ENGINE(RHAMDA 3.8) ALSO HAVE PROBLEM. I WILL ATTACH RELATED PAPER. THANK YOU. *TR

THE CAR ENGINE WILL SPONTANEOUSLY STOP WHILE THE CAR IS IN MOTION. THIS CAUSES ME TO LOSE ALL POWER STEERING, BRAKES STABILITY CONTROL ETC. THIS HAS HAPPENED ON CITY STREET WHILE THE CAR WAS IN MOTION. THE CAR WAS MOVING FORWARD IN A RELATIVELY STRAIGHT LINE. IT HAS BEEN "FIXED" BUT NOT FIXED. IT IS AT THE DEALER FOR THE 2ND "FIX". THE 1ST "FIX"WAS 10/12/15. THE 2ND "FIX" BEGAN 10/27/15 & IS STILL UNDERWAY. THE CONSUMER STATED A DIAGNOSTIC REPORT FOUND 32 CODES. THE CONSUMER WAS PROVIDED A LOANER VEHICLE. UPDATED 10/25/2017*JS

AFTER ACCELERATING FROM A STOP LIGHT BEHIND ANOTHER VEHICLE, THERE WAS A LOUD CRACKING NOISE HEARD FROM BEHIND THE DASH BOARD AND THE CAR SUDDENLY AND VIOLENTLY ACCELERATED WITHOUT WARNING WITH A LOUD "BOOM" IN THE BACK AS THOUGH SOMEONE HAD HIT ME FROM BEHIND, BUT NO ONE HAD HIT ME. I HAD TO BRAKE HARD TO AVOID HITTING THE CAR IN FROM OF ME. WHEN THE CAR VIOLENTLY ACCELERATED THE BACK OF THE CAR DIPPED DOWN (AND THE FRONT UP). I IMMEDIATELY CALLED THE DEALER AND REPORTED THIS AND THE CAR IS NOW IN THE REPAIR SHOP. THERE ARE NO ERROR CODES IN THE GDS SYSTEM FOR THIS INCIDENT AND THEY ARE UNABLE TO REPRODUCE. THIS WAS A VERY FRIGHTENING EXPERIENCE AND MY TRUST LEVEL IS NOW 0/100.