2013 Hyundai Genesis

The contact owns a 2013 Hyundai Genesis. The contact stated while approaching a traffic light at 35 MPH and depressing on the brake pedal, the vehicle began to pull to the left. The contact stated no warning light was illuminated. The contact was able to drive to his destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing the brake hydraulic system unit to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 13V489000 (Service Brakes, Hydraulic) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 89,000.

The contact owns a 2013 Hyundai Genesis. The contact stated while driving 50-60 MPH, the brake pedal was depressed but failed to respond and remained on the floorboard. The contact also stated that the vehicle was making abnormal sounds. The contact continued to depress the brake pedal for 30 seconds until the vehicle stopped. There were no warning lights illuminated. The contact veered to the side of the road and parked the vehicle. The contact was able to drive the vehicle to her residence with assistance. The contact referenced NHTSA Campaign Number: 13V489000 (Service Brakes, Hydraulic). The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 146,000.

WHILE VEHICLE IS IN MOTION AND COMING TO A STOP, THE BRAKES GOES DOWN TO THE FLOOR AS IF IT'S GIVING OUT. I'VE READ A LOT OF COMPLAINTS ABOUT PEOPLE HAVING THE SAME ISSUE AND THEIR BRAKES WENT COMPLETELY OUT. THE REPAIR NEEDED WAS THE HYDRAULIC MODULE. BY READING THEIR COMPLAINTS, I'M HAVING THE SAME SYMPTOMS AND THE DEALERSHIP TOLD ME IT WAS MY BRAKE HYDRAULIC MODULE THAT'S ABOUT TO GO OUT, CALL HYUNDAI TO REPORT IT BECAUSE THEY HAD A FEW CUSTOMERS IT HAPPENED TO AND THE REPAIR IS $3000. I'M AFRAID TO DRIVE MY CAR BUT I HAVE TO GO TO WORK AND I CAN'T AFFORD TO BUY ANOTHER ONE. I REPORTED IT LAST YEAR TO HYUNDAI AND THERE WAS NO ACTION OR FOLLOW UP AS IF THEY DON'T CARE. *TR

ON MULTIPLE OCCASIONS THE BRAKE PEDAL WILL GO NEARLY TO THE FLOOR WITHOUT STOPPING THE CAR CAUSING A PANIC AND AGGRESSIVE BRAKING BEFORE NEARLY GETTING INTO AN ACCIDENT. WE HAVE TO PUMP THE PEDAL TO MAKE THEM WORK. THIS HAPPENED AT ANY SPEED AT RANDOM TIMES. THE BRAKE PADS HAVE BEEN INSPECTED AND STILL HAVE PLENTY OF PAD LEFT. CAR HAS 125K MOSTLY HIGHWAY MILES. MULTIPLE MECHANIC ADVICE AND ON LINE ISSUES POINTS TO A FAULTY $1600 ABS MODULE. I HAVE TWO OTHER MUCH OLDER VEHICLES WITH WAY MORE MILES WITH NO SUCH ISSUE

TL* THE CONTACT OWNS A 2013 HYUNDAI GENESIS. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE TECHNICIAN DIAGNOSED THAT THE FRONT ROTORS BENDED AND CAUSED THE FRONT SUSPENSION TO FRACTURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,200.