2013 Hyundai Genesis Coupe

The brake pedal travel is inconsistent when applying the brakes. Sometimes when you press the brake pedal the brakes respond immediately. Other times when you apply the brakes you have to push the brake pedal an uncomfortably long distance before the brakes start to respond. This problem is intermittent, so you never really know when its going to happen. This is dangerous. It appears that vehicle models in prior rears, up to 2012, have a recall for the ABS / Stability Control System for these same car types.

I brought the car in the dealership for the recall (251). The dealership was not able to fix the recall, which affected other parts of the car. The dealership could not fix the other parts. The vehicle was inspected by the manufacturer. The dealership did not allow to pick up the car from their parking lot. The manufacturer refuses to pay for the car or other expensives caused by this recall.

I received the letter to call the dealership to fix the recall involving the anti-lock break system. I called my local dealership in Enfield, CT and they had me bring my car in on Thursday [XXX]. So I made arrangements to leave my car there for the day. I get a call in the afternoon stating that they didn’t have the part to fix it and they would have to get it. So after being inconvenienced by not having my car for the day, the problem wasn’t even fixed. So after a couple of weeks of not hearing anything from the dealership, I called to check on it. They still didn’t have the part. So now it’s August 19th and I called again to check on it and there’s still no part to fix it. This is very discouraging since I drive this car often and there’s a fire risk of it being parked or driving. I don’t really understand what is going. Is there no part to fix the recall? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

recall issued for significant fire risk from ABS system. It has been over a year now and Hyundai will not even give a time estimate of when they will offer to replace the fuse block that is the fire risk. They tell me to just park my car far from any buildings?!? This is NOT a reasonable plan nor should it be this long. Waiting for the day my car combusts is not reasonable. NHTSA recommended that the dealer offer a loaner vehicle but they have not done that either.

The contact owns a 2013 Hyundai Genesis Coupe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Intermittent softening of brake pedal when applying pressure to brake while driving and when parked. The brake pedal becomes soft where the vehicle does not slow down because the brake is not applied until you push further. Applying full pressure on the brakes sometimes does not bring the vehicle to a complete stop. This is unsafe because when driving on the highway and traffic comes to a sudden stop, the time for my car to come to a complete stop is significantly and dangerously delayed. If driver does not keep a distance that is more than normal, vehicle has the possibility of crashing and putting the driver and other vehicles near in danger. When taken to Clay Clooney Hyundai of Mesquite, they did not acknowledge recall because there is no remedy for it. The failure of the brake pressurization began early summer of 2023. The vehicle is ready for an inspection to resolve the recall upon request.