Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 6 of 10 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electronic Stability Control (esc). Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Electronic Stability Control (esc)Equipment Adaptive/mobilityVehicle Speed Control
I WOULD LIKE THIS EMAIL FORWARDED TO THE CEO OF HYUNDAI USA OR WHO EVER CAN HELP A CUSTOMER WHO HAS PURCHASED AN EQUUS. I REFUSE TO SPEAK WITH CUSTOMER SERVICE AS THEY ARE TOTALLY USELESS AND DON'T UNDERSTAND MY CONCERNS. MY CAR HAS BEEN AT THE KEIFFER HYUNDAI SHOP FOR NOW GOING ON 5 MONTHS. TO THIS DAY YOU HAVE SPENT OVER $30…
Read full complaint
I WOULD LIKE THIS EMAIL FORWARDED TO THE CEO OF HYUNDAI USA OR WHO EVER CAN HELP A CUSTOMER WHO HAS PURCHASED AN EQUUS. I REFUSE TO SPEAK WITH CUSTOMER SERVICE AS THEY ARE TOTALLY USELESS AND DON'T UNDERSTAND MY CONCERNS. MY CAR HAS BEEN AT THE KEIFFER HYUNDAI SHOP FOR NOW GOING ON 5 MONTHS. TO THIS DAY YOU HAVE SPENT OVER $30,000.00 ON PARTS AND LABOR ON MY CAR AND YET TO FIGURE OUT WHAT IS GOING ON. MY QUESTIONS IS - ARE YOU USING MY CAR AS A TEST BED IF SO THEN WHY AM I PAYING $575.00 PER MONTH LOAN ON MY CAR WHEN YOU SHOULD BE DOING THAT. THE SERVICE DEPT. MANAGER IS ALSO VERY FRUSTRATED IN HOW YOU ARE HANDLING THIS. IF I GOT AN EQUUS TO DRIVE WHILE YOU ARE FIXING MINE THEN I WOULD NOT BE COMPLAINING - BUT I HAVE HAD EVERYTHING EXCEPT THAT - ELANTRA AND SANTA FE. I HAVE ASKED YOUR CUSTOMER SERVICE PEOPLE TO HELP BUY BACK MY CAR AND THEY REFUSE. I HAVE ASKED TO EXCHANGED MY CAR AND THEY ALSO REFUSED. WHAT IS NEXT??? WHEN WILL I GET MY CAR BACK??? HOW LONG IS TOO LONG WHEN IT COMES TO CUSTOMER NOT HAVING THEIR CAR. IF I HAD A CHANCE I REPORT THIS ALL OVER. I BOUGHT THIS CAR FROM A HYUNDAI DEALERSHIP IN LIMA, OH THEREFORE IT WAS CHECKED OUT ... WHY DID A HYUNDAI DEALERSHIP SELL ME A LEMON??? *TR
Hyundai Motor America (Hyundai) is recalling certain model year 2012 Genesis vehicles manufactured August 1, 2011, to April 30, 2012, and 2011-2013 Equus vehicles manufactured July 10, 2011, to June 12, 2012. The windshield wiper motor cover seal on the affected vehicles may degrade allowing corrosion on the wiper motor's circuit board. The corrosion can cause intermittent or total loss of wiper function.
Consequence & remedy
Consequence: Inoperative wipers during inclement weather can decrease driver visibility, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the wiper motor cover and seal, free of charge. The recall began on April 22, 2016. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 140.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2013 Hyundai Equus Problems, Complaints & Recalls | Skip That Year
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