2013 Hyundai Elantra Touring

TAKATA RECALL THE OPERATOR OF THE 2013 HYUNDAI ELANTRA WHEN ANOTHER VEHICLE ATTEMPTED TO MAKE A LEFT HAND TURN FROM THE RIGHT LANE AND STRUCK THE VEHICLE. THE VEHICLE WAS HIT IN THE FRONT RIGHT SIDE AND FORCIBLY PUSHED INTO THE STREET CURB. THIS RESULTED IN SIGNIFICANT FRONT END DAMAGE AND THE SUSPENSION OF ALL FOUR TIRES. THE DRIVER WAS INJURED AND REQUIRED MEDICAL ATTENTION ON THE SCENE. THE DRIVER'S HEAD IMPACTED THE DRIVER'S WINDOW, DUE TO THE FAILURE OF THE SIDE AIRBAG TO DEPLOY, RESULTING IN SIGNIFICANT BRUISING AND A SERIOUS CONCUSSION. THE DRIVER REQUIRED MEDICAL ATTENTION IN THE EMERGENCY ROOM. DRIVER WAS DIAGNOSED WITH A CONCUSSION AND UPON FURTHER CARE A TRAUMATIC BRAIN INJURY. THE DRIVER HAS SUSTAINED VISION LOSS AND HEARING LOSS/TINNITUS REQUIRING HEARING AIDS. THE ACCIDENT OCCURRED ON A CITY STREET WHILE THE HYUNDAI WAS IN MOTION HEADED STRAIGHT AT APPROXIMATELY 20-25 MPH. THE AT FAULT VEHICLE, A FULL SIZE FORD SUV WAS DRIVING IN EXCESS OF THE SPEED LIMIT AT APPROXIMATELY 40 MPH. THE ACCIDENT WAS WITNESSED BY THE CITY OF PORTLAND FIRE ENGINE COMPANY AND RESCUE TEAM. A POLICE REPORT WAS FILED. APPROXIMATELY $6,000 IN DAMAGES OCCURRED. THE VEHICLE WAS TAKEN TO THE HYUNDAI DEALERSHIP FOR FURTHER DIAGNOSTICS AT A RATE OF $128 PER HOUR AND WAS QUOTED AT LEAST 2.5 HOURS TO ASSESS THE VEHICLE. THE VEHICLE HAS ONLY 44,000 MILES AND HAS BEEN MAINTAINED AS SCHEDULED.

FREQUENTLY TIRE SIDE WALLS BULGE AND CRACKS. CANNOT SEE AS THE PROBLEM FOUND INSIDE AND PROBLEM INDICATED BY LOW TIRE PRESSURE WARNING IN DASH BOARD. SERVICE DEALER CONCLUDED TIRE DAMAGES FROM POT HOLES. FIRST TWO DAMAGES OCCURRED AT 11557 AND 13116 MILES. THIRD AND FOURTH TIME DAMAGES TOOK PLACE AT42244 AND 45634 MILES. DURING FIRST TIME FAILURE, CONTACTED HYUNDAI CUSTOMER SERVICE AND ON THEIR ADVISE CONTACTED NEXEN TIRE MANUFACTURER. THEY INFORMED TIRE DAMAGE MIGHT BE FROM POT HOLES. SERVICE DEALER ALSO CONCLUDE THE SAME. ON 12-30-17 CONTACTED HYUNDAI CORPORATE SERVICE AND THEY SAID TO CONTACT NEXEN. THIS IS A SERIOUS SAFETY ISSUE AND NEED ATTENTION

I RECENTLY HAD TO REPLACE AN ORIGINAL EQUIPMENT TIRE BECAUSE OF A BULGE IN THE SIDEWALL. I HAD THE SERVICE DONE AT MY DEALERS, FROM WHOM I BOUGHT THE CAR NEW IN NOVEMBER 2012. IT IS A 2013 HYUNDAI ELANTRA GT WITH LESS THAN 15,000 MILES. THE DEALER KINDLY CHECKED WITH YOU AND WAS TOLD THAT IT DID NOT QUALIFY FOR ANY REPLACEMENT CREDIT. THEY SHOWED ME THE CURRENT WARRANTY INFORMATION WHICH SPECIFICALLY LISTS 'BULGE' AS A ROAD HAZARD NOT COVERED. HOWEVER, I AM ATTACHING A COPY OF THE WARRANTY RECEIVED WITH THE CAR AND YOU WILL NOTE THAT 'BULGE' IS NOT INCLUDED IN THE EXCLUSIONS. IT APPEARS THAT THE FREQUENCY OF 'BULGES' BECAME SO GREAT THAT YOU FOUND IT NECESSARY TO INCLUDE THEM IN YOUR EXCLUSION LIST.