2003 Hummer H2

WIPER COVER RECALL NOTICE 08243. TOOK VEHICLE IN, WIPERS HAD ALREADY STOPPED WORKING. TOLD CREST CADILLAC THIS WHEN I CALLED. THEY REPLACED THE COVER ON A MOTOR THAT WAS BROKEN ALREADY. WOULD NOT REPLACE THE MOTOR. NOTE ON INSPECTION REPORT SAID WIPER MOTOR ASSEMBLE NEEDS TO BE REPLACED. CALLED GM SEVERAL TIMES AND WAS TO RECALL WAS FOR MOTOR COVER AND NOT MOTOR. I WOULD SAY, YES BUT BECAUSE THE COVER IS DEFECTIVE AND ALLOWED WATER IN THE MOTOR ASSEMBLY IT HAS STOPPED WORKING. WOULD NOT REPLACE OR COVER CHARGES. WENT TO SEE MANAGER OR REPAIR SHOP, HE SAID HE COULD NOT REPLACE MOTOR WITHOUT AUTHORIZATION OR HE WOULD NOT GET REIMBURSED FOR CHARGES. FILLED COMPLAIN WITH BBB. GOT CALL FROM GM WITHIN 3 DAYS, AFTER ANSWERING HER QUESTIONS SHE TOLD ME THEY COULD WOULD NOT REPLACE THE MOTOR AT THIS TIME. CALLED MANAGER OF CREST CADILLAC AND GAVE HER INFO. SHE SAID SHE WOULD CALL ME BACK. I NEVER HEARD FROM HER. DO NOT KNOW WHAT TO DO NOW. *TR

TL*THE CONTACT OWNS A 2003 HUMMER H2. WHEN THE CONTACT ACTIVATED THE WINDSHIELD WIPERS, THEY MADE A LOUD REVVING NOISE AS IF THE MOTOR WAS DEFECTIVE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 02V283000 (VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR); HOWEVER, THERE WAS AN ADDITIONAL OPEN RECALL FOR THE WINDSHIELD WIPER MOTOR COVER (NHTSA CAMPAIGN ID NUMBER 08V456000: (VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR)). THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE REPAIRS HAD BEEN PREVIOUSLY PERFORMED. THE DEALER WANTED TO CHARGE FOR THE REPAIRS AND STATED THAT THE MANUFACTURER HAD NOT YET PAID FOR THE SERVICES, WHICH IS WHY IT WAS SHOWN AS AN OPEN RECALL. NO REPAIRS HAVE BEEN MADE TO THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 60,700.

NHTSA NUMBER 08V456000 ACTION #PE08042 MY VEHICLE HAS THE SAME I HAVE THE EXACT SAME WINDSHIELD WIPER/WASHER PROBLEM AS LISTED IN THE RECALL HOWEVER, HUMMER AT WWW.GMOWNERCENTER.COM WON'T REPAIR IT. BECAUSE MY 2003 H-2 HUMMER IS NOT INCLUDED IN THE RECALLVINS. LOCAL HUMMER DEALER WILL REPAIR IT BUT NEEDS APPROVAL IF IT IS TO BE REPAIRED. WHY MY H2 VIN WASN'T INCLUDED IS A MYSTERY TO ME...BUT THE PROBLEM AS REFERENCED STILL EXISTS AS A SAFETY DEFECT. I NEED YOUR ASSISTANCE ON THIS TO MOVE FORWARD AND CORRECT THIS PROBLEM. PLEASE ADVISE. *TR

NEED TO REPLACE BLOWER MOTOR RESISTOR MODULE. IT QUIT WORKING AND WE HAVE BEEN TRYING TO REPLACE PART SINCE SEPT 2008. GM INFORMED ME THEY DO NOT CURRENTLY MAKE THIS PART. I FEEL IT IS A SAFETY ISSUE DUE TO ICE/FROST AND OR CONDENSATION FORMING ON THE INSIDE OF THE WINDOWS DUE TO THE COLD WEATHER HERE. IT MAKES VISIBILITY SLIM TO NONE. I WAS TOLD IT WOULD TAKE AT LEAST A MONTH TO FIND SOMEONE TO MAKE THIS PART...THAT WAS 2 MONTHS AGO. JUST SINCE SEPT 2008 THERE ARE ALMOST 500 PEOPLE HUNTING THIS SAME PART, WE ARE #8 ON THE LIST. I FEEL DUE TO THE HIGH VOLUME IT SHOULD BE HANDLED AS A RECALL...REPLACED FREE OF CHARGE AS WELL AS FREE LABOR, AND A RENTAL CAR PROVIDED FREE OF CHARGE UNTIL GM/HUMMER CAN FIX MY VEHICLE SO I CAN HAVE THE USE OF IT. *TR

TL*THE CONTACT OWNS A 2003 HUMMER H2. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 08V456000 (VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR) AND IMMEDIATELY CALLED THE DEALER TO HAVE THE VEHICLE REPAIRED. THE DEALER STATED THAT THE PARTS FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER REFERRED HIM TO ANOTHER DEALER, WHO CHARGED $463 TO REPAIR THE WINDSHIELD MODULE. THE MANUFACTURER APOLOGIZED FOR THE MISUNDERSTANDING, BUT STATED THAT THEY WOULD NOT REIMBURSE HIM FOR THE REPAIR. THE FAILURE AND CURRENT MILEAGES WERE 60,000.

TL*THE CONTACT OWNS A 2003 HUMMER H2. THE WINDSHIELD WIPER MOTOR FAILED AFTER WATER BUILT UP UNDER THE COVER AND RUINED THE BEARINGS. NHTSA ID#08V456000 CAMPAIGN, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR IS RELATED TO THE FAILURE. THE FRONT WINDSHIELD WIPERS BEGAN WORKING INTERMITTENTLY. THE DEALER STATED THAT THEY HAVE TO REPAIR THE COVER AND THE MOTOR IS AT THE OWNERS EXPENSE. THE FAILURE MILEAGE WAS 46,000.

TL*THE CONTACT OWNS A 2003 HUMMER H2. THE CONTACT STATED THAT THE WINDSHIELD WIPERS WORKED INTERMITTENTLY. HE RECEIVED A RECALL NOTICE AND THE DEALER REPLACED THE WIPERS ACCORDING TO NHTSA CAMPAIGN ID NUMBER 08V456000 (VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR). AFTER THE REPAIR, THE FAILURE WORSENED AND THE WIPERS STOPPED WORKING COMPLETELY. THE CONTACT RETURNED TO THE DEALER AND WAS INFORMED THAT THE FAILURE WAS A DIRECT RESULT OF THE RECALL. THE CONTACT WOULD HAVE TO PAY $600 TO HAVE THE WIPERS REPAIRED AGAIN. THE MANUFACTURER OFFERED HIM A $500 COUPON TOWARD HIS NEXT PURCHASE FROM THEM, BUT DID NOT ASSIST WITH THE WIPER FAILURE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 90,000.

TL*THE CONTACT OWNS A 2003 HUMMER H2. IMMEDIATELY AFTER PURCHASING THE VEHICLE, THE CONTACT HEARD AN UNFAMILIAR NOISE. A MONTH LATER, THE WINDSHIELD WIPERS WORKED INTERMITTENTLY. THE DEALER COULD NOT DIAGNOSE THE FAILURE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 08V456000 (VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR), IN WHICH THE VEHICLE WAS REPAIRED. IMMEDIATELY FOLLOWING THE REPAIRS, THE WINDSHIELD WIPERS CONTINUED TO WORK INTERMITTENTLY. THE VEHICLE NEVER LEFT THE DEALER LOT AND THE MECHANIC STATED THAT IT NEEDED A WIPER TRANSMISSION. THE MANUFACTURER STATED THAT THE RECALL THAT WAS RELATED TO HER VEHICLE PERTAINED TO THE WINDSHIELD WIPER MOTOR MODULE; THEREFORE, THEY WERE NOT LIABLE FOR THE WIPER TRANSMISSION BEING REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 73,434.