IllustrationForward brake assist, collision mitigation, auto headlight dash lights came on sporadically. As of today the lights are now on constant and unable to clear. Advised that the forward facing camera most likely died and a replacement due to recalibration would be 1500-2000..
2021 Honda Ridgeline
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2021 Honda Ridgeline do not stand out strongly from the model-year median of 92.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Ridgeline years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 12 of 101 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Engine. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Forward Collision Avoidance. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
3 crash reports0 fire reports2 injury reports
What owners actually said
101 reportsThe check engine light came on Dec 26 which I took to have checked and was told that it should go to the shop. The code was not being stored. I took it to the Honda dealership and they did a complete check and said the engine had gone back. The connecting rods and barrings cause the engine to fail and it needed to be replaced. I…
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The check engine light came on Dec 26 which I took to have checked and was told that it should go to the shop. The code was not being stored. I took it to the Honda dealership and they did a complete check and said the engine had gone back. The connecting rods and barrings cause the engine to fail and it needed to be replaced. I contacted Honda Goodwill and they declined to do anything to help repair the engine.
Driving home from work on a Friday about 1am and my engine started t knock and sputter and the engine light started flashing. Luckily I made it home. I let it sit for a minute and started it back up and it ran fine. I let it sit over the weekend I made an appointment the the dealership for the following Monday. On Monday it star…
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Driving home from work on a Friday about 1am and my engine started t knock and sputter and the engine light started flashing. Luckily I made it home. I let it sit for a minute and started it back up and it ran fine. I let it sit over the weekend I made an appointment the the dealership for the following Monday. On Monday it started fine to go to my dealer appointment but half way there every caution light imaginable came on and the info screen was scrolling failure of every system in the truck it seamed. Even the D for drive was flashing. It was knocking, sputtering with loss of power. Like it was in limp mode. Made it to the dealer and they said it was misfiring which caused the engine to come apart inside. 11K for a new engine or 8K for a used one with 46K miles. The truck only had 86,000 miles on it and has been always dealer maintained. We buy Hondas mostly for their reliability. Skeptical about buying another one
Vehicle started making a clunking noise that could be felt at 45,000 miles when steering left and right. An independent auto business found loose subframe bolts and lower control arm as well as checked sway bar links and found loose core support braces. The clunking stopped after the bolts were tightened. I found this very odd a…
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Vehicle started making a clunking noise that could be felt at 45,000 miles when steering left and right. An independent auto business found loose subframe bolts and lower control arm as well as checked sway bar links and found loose core support braces. The clunking stopped after the bolts were tightened. I found this very odd and concerning. 2021 Honda Rigdeline RTL. Cost to remedy included two hours of labor.
The contact's husband owns a 2021 Honda Ridgeline. The contact stated that while her husband was driving 55 MPH, the vehicle went into LIMP Mode and made an abnormal knocking sound. The check engine warning light was illuminated. The driver was able to pull over to the side of the road. The vehicle was towed to the dealer, where…
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The contact's husband owns a 2021 Honda Ridgeline. The contact stated that while her husband was driving 55 MPH, the vehicle went into LIMP Mode and made an abnormal knocking sound. The check engine warning light was illuminated. The driver was able to pull over to the side of the road. The vehicle was towed to the dealer, where the timing belt, the water pump, and the tensioner pulley were replaced; however, the knocking sound persisted. The dealer determined that the lower bearing had failed, and the dealer recommended replacing the engine with a used engine. Additionally, the contact was advised that the oil pump was leaking and might need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was filed. The manufacturer requested the vehicle service records. The contact related the failure to NHTSA Action Number: EA25004 (Engine and Engine Cooling). The failure mileage was approximately 102,000.
I began to hear a knocking noise at 2500 to 3500 rpms and I immediately took my vehicle to the dealer who confirmed rod bearing damage.
The Multipurpose Camera had an Internal Electronic Failure. Indications we all of the warning lights were illuminated on my dash. Initially it began when I had about 43, 400 miles on my truck. The warning lights would all remail lighted on starting the vehicle. I could restart the vehicle and eventually get the lights to go off.…
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The Multipurpose Camera had an Internal Electronic Failure. Indications we all of the warning lights were illuminated on my dash. Initially it began when I had about 43, 400 miles on my truck. The warning lights would all remail lighted on starting the vehicle. I could restart the vehicle and eventually get the lights to go off. Then the slowly began to stay on permanently. I eventually made an appointment and took my truck into a Honda dealership and it was diagnosed a the failure of the Multipurpose Camera at 44,000 miles. The Honda Service Tech told me that none of my safety features were working at this time which really scared me. The Honda Dealership witnessed the dashboard warning lights and ran a diagnostic indicating the problem. The dealership ordered a replacement camera and replaced it. Parts and Labor were $2118.78. The first indication was when the warning lights began staying lit on my dash.
2021 Honda Ridgeline RTL-E. Part number 36160-T6Z-A62-M1 failure, hard code U3000-49. Results in total loss of Honda Sense Safety system. Including Collision Mitigation Braking System, Road Departure Mitigation System, Adaptive Cruise Control, Lane Keeping Assist System, Traffic Sign Recognition, Auto High-Beam Headlights. T…
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2021 Honda Ridgeline RTL-E. Part number 36160-T6Z-A62-M1 failure, hard code U3000-49. Results in total loss of Honda Sense Safety system. Including Collision Mitigation Braking System, Road Departure Mitigation System, Adaptive Cruise Control, Lane Keeping Assist System, Traffic Sign Recognition, Auto High-Beam Headlights. This appears to be a fairly common issue across Honda models where the multipurpose camera fails, generally due to heat from exposure to sun. The replacement cost and required re-calibration via the dealer is ~$2000. Living in northern California with extreme heat, I will assume this problem will resurface after a few years resulting in another $2000+ repair.
The contact owns a 2021 Honda Ridgeline. The contact stated that there was moisture inside driver's side headlight housing. The contact took the headlight assembly apart and blew out the moisture. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufact…
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The contact owns a 2021 Honda Ridgeline. The contact stated that there was moisture inside driver's side headlight housing. The contact took the headlight assembly apart and blew out the moisture. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the VIN was not under recall. The failure mileage was approximately 43,928.
Auto High Beam. Very sensitive. Sometimes they don't go on when they should and sometimes, they stay on blinding oncoming traffic. I have researched this problem and also have been told this is a known problem with this particular model and year - not just my vehicle.
Official recalls
726V365000 · Structure:frame And Members; Suspension:rear
Jun 4, 2026
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Consequence & remedy
Consequence: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Additional source detail variants (2)
Suspension:rear
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Consequence: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Structure:frame And Members
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Consequence: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
26V332000 · Air Bags:sensor:occupant Classification:front Passenger
May 21, 2026
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Consequence & remedy
Consequence: Air bags that deploy unintentionally during a crash increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
24V321000 · Back Over Prevention: Sensing System: Camera
May 9, 2024
Honda (America Honda Motor Co) is recalling certain 2020-2024 Ridgeline vehicles. The rearview camera (RVC) tailgate wire harness may fatigue and break, which can prevent the rearview camera image from displaying.
Consequence & remedy
Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will replace the RVC tailgate wire harness, free of charge. Owner letters were mailed November 8, 2024. Owners may contact Honda service at 1-888-234-2138. Honda's number for this recall is YI7.
24V064000 · Air Bags:sensor:occupant Classification:front Passenger
Feb 1, 2024
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Consequence & remedy
Consequence: An air bag that deploys unintentionally during a crash can increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
23V458000 · Service Brakes, Hydraulic:foundation Components:master Cylinder
Jun 29, 2023
Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, which can cause the brake master cylinder to separate from the booster assembly.
Consequence & remedy
Consequence: Brake master cylinder separation can cause a loss of brake function and increase the risk of a crash.
Remedy: Dealers will inspect and repair the brake booster assembly as necessary, free of charge. Owner notification letters were mailed August 7, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are VEU, AEV, and ZET.
23V174000 · Visibility:rearview Mirrors/devices:exterior
Mar 16, 2023
Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
Remedy: Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.
21V900000 · Seat Belts:rear/other:retractor
Nov 18, 2021
Honda (American Honda Motor Co.) is recalling certain 2021 Accord Sedan, Accord Hybrid, CR-V, Ridgeline, 2022 Insight and CR-V Hybrid vehicles. The automatic locking retractor on the second-row center seat belt assembly may deactivate improperly, which can result in an unsecured child restraint system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy: Dealers will replace the second-row center seat belt assembly, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Honda customer service at 1-888-234-2138.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA25004 · No Restart After Auto Start/stop Engages
Opened Mar 26, 2025 · No close date supplied
Status: open (inferred from source dates) · Engine And Engine Cooling:engine; Engine And Engine Cooling:engine:crank/camshaft Position Sensor; Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software; Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (4)
Engine And Engine Cooling:engine:crank/camshaft Position Sensor
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
PE24004 · Rear-View Camera Failure
Opened Feb 13, 2024 · Closed Aug 5, 2024
Status: closed (inferred from source dates) · Back Over Prevention
On February 13, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24004 to assess alleged failures of the rear-view camera (RVC) in 2020-2023 Model Year (MY) Honda Ridgeline vehicles. At this time, ODI has received a total of 50 complaints with allegations of the RVC image failing to display when the vehicle was in reverse. The RVC wire harness is routed near the hinge in the tailgate, in a location where frequent opening and closing of the tailgate causes bending stress on the harness. Honda determined the wire harness was manufactured with a material which is permeable to water and salt, which when it freezes and thaws, combined with tailgate usage, ultimately leads to breakage of the wiring in the tailgate harness. This results in a failure to display the RVC image. On May 9, 2024, Honda filed a Part 573 Safety Recall Report recalling all 2020-2024 MY Honda Ridgeline vehicles. The dealer will replace the RVC tailgate harness with a wire harness that is manufactured by a new supplier and has improved material properties to withstand wear from bending. In view of Honda filing recall 24V-321 addressing the subject of this investigation, ODI is closing this Preliminary Evaluation. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.