NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
197 reportsMileage unknown · Oct 20, 2025
Forward Collision Avoidance
While driving through a construction zone on Route 81 at 55mph the car suddenly braked extremely hard to 30mph. It was very sudden and slammed me so my seatbelt activated. Fortunately no one was behind me. There was no one in front of me. Concrete lane barriers were on my left side. I have gone through this construction zon…
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While driving through a construction zone on Route 81 at 55mph the car suddenly braked extremely hard to 30mph. It was very sudden and slammed me so my seatbelt activated. Fortunately no one was behind me. There was no one in front of me. Concrete lane barriers were on my left side. I have gone through this construction zone many times before and have never had this happen. If this had happened during a week day with traffic it would have caused a severe accident. The collision warning signal came on when the brakes suddenly engaged. I am scheduling an appointment with dealer to see what the cause was.
NHTSA ODI #11694460
Mileage unknown · Oct 16, 2025
Steering
The steering wheel malfunctions creating clicking and creaking noises when turning due to defective steering rack, clock spring, and more. I've taken the vehicle to 2 different Honda dealerships. They cannot fix the problem. One Honda dealership has refused to continue to try to fix the problem after multiple attempts. The d…
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The steering wheel malfunctions creating clicking and creaking noises when turning due to defective steering rack, clock spring, and more. I've taken the vehicle to 2 different Honda dealerships. They cannot fix the problem. One Honda dealership has refused to continue to try to fix the problem after multiple attempts. The dealership contacted Honda corporate field representative who told them to stop the repairs despite having a warranty and the problem continuing. This is a known problem impacting thousands of new Hondas.
NHTSA ODI #11693782
109 miles · Oct 14, 2025
Electrical System
The contact owns a 2025 Honda Pilot. The contact stated that on several occasions while driving at various speeds, the Honda Sensing system misread roadway signs like JCT-190, and indicated that the speed limit was 90 MPH. The vehicle was taken to a dealer, where it was diagnosed, and determined that the dealer was aware that th…
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The contact owns a 2025 Honda Pilot. The contact stated that on several occasions while driving at various speeds, the Honda Sensing system misread roadway signs like JCT-190, and indicated that the speed limit was 90 MPH. The vehicle was taken to a dealer, where it was diagnosed, and determined that the dealer was aware that the functionality of the speed limit readings was not functioning properly. The manufacturer was notified of the failure. The failure mileage was approximately 109.
NHTSA ODI #11693328
Mileage unknown · Oct 8, 2025
EngineFuel/propulsion System
The MPG is advertised at 19-26 and after 3,000 miles I am getting 15-19.
NHTSA ODI #11692128
Mileage unknown · Oct 8, 2025
Lane DepartureVehicle Speed Control
Without any advance warning, at times our Lane Departure Warning system turns off with occasionally having the cruise control suddenly disengage. This could be a real problem when your not expecting it. Emailed Honda and they stated that there was no fix for it.
NHTSA ODI #11692116
Mileage unknown · Oct 3, 2025
Steering
I am reporting a serious safety issue with my vehicle related to the steering system. The steering cable reel is binding up, causing difficulty or resistance when turning the steering wheel. This issue affects steering at any speed, making driving unpredictable and unsafe. I am very concerned for my safety, as this could lead t…
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I am reporting a serious safety issue with my vehicle related to the steering system. The steering cable reel is binding up, causing difficulty or resistance when turning the steering wheel. This issue affects steering at any speed, making driving unpredictable and unsafe. I am very concerned for my safety, as this could lead to a sudden loss of steering control, putting myself and others at risk. I have brought the vehicle to the dealership, and they have confirmed the problem. They will be replacing the steering cable reel. However, I know there has been many issues with the 2025 Honda Pilot's, and I believe this issue could be another potential defect and may affect other vehicles as well. It needs to be investigated to prevent possible accidents.
NHTSA ODI #11691207
Mileage unknown · Sep 25, 2025
Back Over PreventionForward Collision Avoidance
While driving the right center forward collision warning "approaching object" came on with 4 red bars for no reason, repeatedly. Additionally a warning saying "low speed braking control problem. Parking sensor obstructive" came on intermittently. Upon returning home I noticed that two sensors had become dislodged and fallen …
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While driving the right center forward collision warning "approaching object" came on with 4 red bars for no reason, repeatedly. Additionally a warning saying "low speed braking control problem. Parking sensor obstructive" came on intermittently. Upon returning home I noticed that two sensors had become dislodged and fallen into the bumper. They appear to only have been held on by double sided tape. There are no obvious signs of impact, I have not had any collision, and the vehicle was purchased new. The failure appears to be one of the following 3 potential issues: 1) It could possibly be a very poor design choice, by Honda, to tape the parking sensors onto the vehicle. I don't understand why the mounting was not engineered to be injection molded as part of the lower garnish. That would easily reduce the vehicle parts count. 2) It may also be a poor decision in materials by the manufacturer. Honda may have specified an inferior adhesive that is incapable of sustaining the forces involved, or not capable of withstanding the exterior climate. 3) Least likely, but still possible, is the possibility that Honda's trusted retail partner, Conicelli Honda 19428, sold me a car with pre-existing damage that was not disclosed. A malfunctioning safety systems is dangerous to both the driver, other vehicles, and human life. Not only are the excessive malfunctioning notification a distraction to the driver, if a child was to run out in front of the vehicle, the vehicle would not recognize them and they could be hurt. Additionally if it triggers any other safety features such as automatic breaking, it could cause accident, especially if multiple vehicles in the road are experiencing the same issue. I look forward to a resolution.
NHTSA ODI #11689805
Mileage unknown · Sep 19, 2025
Electrical SystemVehicle Speed Control
When i stepped on the gas after starting the car, my car suddenly accelerated and there this 25 mph warning popped up in my dashboard. After stepping my brake the car slowed down but I can still see the 25 mph on the dashboard.
NHTSA ODI #11688280
Mileage unknown · Sep 16, 2025
Air BagsFuel/propulsion SystemService BrakesCrash
Multiply communication failures with the CAN Communication failures found across ECM/PCM/TCM and sensor issues with ADAS components. The vehicle had a surge acceleration after a stop sign and when the auto start stop engaged the vehicle surged forward and, in an effort, to control the vehicle side swiped another vehicle before c…
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Multiply communication failures with the CAN Communication failures found across ECM/PCM/TCM and sensor issues with ADAS components. The vehicle had a surge acceleration after a stop sign and when the auto start stop engaged the vehicle surged forward and, in an effort, to control the vehicle side swiped another vehicle before crashing into a home. Engine was still surging after multiple efforts to stop the engine surge. The engine stopped the surge after hitting the park button multiple times. NO warning lights or sounds and no air bags deployed. The vehicle has been repaired by a body shop and inspected by the manufacturer.
NHTSA ODI #11687659
19,000 miles · Sep 15, 2025
Steering
The contact owns a 2025 Honda Pilot. The contact stated that while her husband was driving 5 MPH and making a left turn, the power steering assist failed without warning. The driver attempted to complete the turn; however, excessive force was needed to steer the vehicle while the vehicle was drifting into oncoming traffic. The d…
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The contact owns a 2025 Honda Pilot. The contact stated that while her husband was driving 5 MPH and making a left turn, the power steering assist failed without warning. The driver attempted to complete the turn; however, excessive force was needed to steer the vehicle while the vehicle was drifting into oncoming traffic. The driver was able to steer the vehicle off to the shoulder of the road, and the vehicle was towed to the dealer. The vehicle was diagnosed with a defective inner tie rod and inner tie rod alignment. There were no recalls or warranties on the vehicle for the failure. The contact was provided with an estimate for the repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 19,000.
NHTSA ODI #11687343
Official recalls
4Jun 12, 2025
Honda (American Honda Motor Co.) is recalling certain 2021-2025 Acura TLX, 2023-2025 Acura MDX, and 2023-2025 Honda Pilot vehicles. The brake pedal pivot pin was not secured properly, which can cause the pedal to shift out of position. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard numbers 108, "Lamps, Reflective Devices, and Associated Equipment" and 135, "Light Vehicle Brake Systems."
Consequence & remedy
Consequence: A brake pedal that shifts out of position can prevent the driver from applying the brakes as intended, increasing the risk of a crash or injury.
Remedy: Dealers will inspect and replace the brake pedal assembly as necessary, free of charge. Owner notification letters were mailed July 29, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are FLX and XLY.
Feb 5, 2025
Honda (American Honda Motor Co.) is recalling certain 2025 Honda Pilot vehicles. The third-row passenger seat belt assembly may not function, due to incorrect routing that traps the seat belt behind the passenger side panel. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: A non-functioning seat belt cannot properly restrain the seat occupant, increasing the risk of injury during a crash.
Remedy: Dealers will inspect and repair the seat belt routing as necessary, free of charge. Owner notification letters were mailed March 24, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's number for this recall is ZL4.
Jan 23, 2025
Honda (American Honda Motor Co.) is recalling certain 2022-2025 Acura MDX Type-S, 2023-2025 Honda Pilot, and 2021-2025 Acura TLX Type-S vehicles. A software error in the fuel injection electronic control unit (FI-ECU) may cause an engine stall or a loss of power.
Consequence & remedy
Consequence: An engine stall or loss of power can increase the risk of a crash or injury.
Remedy: Dealers will reprogram the FI-ECU software, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are EL1 and AL0.
Additional source detail variants (2)
Electrical System:software
Honda (American Honda Motor Co.) is recalling certain 2022-2025 Acura MDX Type-S, 2023-2025 Honda Pilot, and 2021-2025 Acura TLX Type-S vehicles. A software error in the fuel injection electronic control unit (FI-ECU) may cause an engine stall or a loss of power.
Consequence: An engine stall or loss of power can increase the risk of a crash or injury.
Remedy: Dealers will reprogram the FI-ECU software, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are EL1 and AL0.
Fuel System, Gasoline:fuel Injection System
Honda (American Honda Motor Co.) is recalling certain 2022-2025 Acura MDX Type-S, 2023-2025 Honda Pilot, and 2021-2025 Acura TLX Type-S vehicles. A software error in the fuel injection electronic control unit (FI-ECU) may cause an engine stall or a loss of power.
Consequence: An engine stall or loss of power can increase the risk of a crash or injury.
Remedy: Dealers will reprogram the FI-ECU software, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are EL1 and AL0.
Nov 27, 2024
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Passport and 2023-2025 Pilot vehicles. The fuel filler neck tube and fuel filler pipe may separate, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will inspect and repair the fuel filler neck tube and pipe as necessary, free of charge. Owner notification letters were mailed January 7, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is OKM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA25004 · No Restart After Auto Start/stop Engages
Opened Mar 26, 2025 · No close date supplied
Status: open (inferred from source dates) · Engine And Engine Cooling:engine; Engine And Engine Cooling:engine:crank/camshaft Position Sensor; Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software; Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (4)
Engine And Engine Cooling:engine:crank/camshaft Position Sensor
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
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