IllustrationWhen the safety belt is buckled in the middle row seat with people sitting there, the system shows the safety belt isn't buckled and warning alert sounds some times. It is very annoying. The dealership hasn't part to replace it.
2024 Honda Pilot
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Pilot years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 8 of 112 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Seat Belts. Review the 24 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Forward Collision Avoidance. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
2 crash reports1 fire reports2 injury reports
What owners actually said
112 reportsThe automatic emergency braking system in my vehicle has repeatedly activated without any visible reason. The brakes engage suddenly even when there are no cars, curves, reflective surfaces, or obstacles nearby. This has occurred on straight, empty roads and in clear conditions. We have previously taken the car to the dealership…
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The automatic emergency braking system in my vehicle has repeatedly activated without any visible reason. The brakes engage suddenly even when there are no cars, curves, reflective surfaces, or obstacles nearby. This has occurred on straight, empty roads and in clear conditions. We have previously taken the car to the dealership for issues related to sensors and wiring, and were even told at one point to turn off certain safety features. Most recently, we went through the dealership and escalated the issue to Honda corporate, but they closed our case and claimed there is nothing wrong with the car. I am very concerned that this unresolved issue could lead to the brakes locking up in a dangerous situation, potentially causing an accident.
When driving at a low speed like in a parking lot, the steering wheel makes cracking noises. The noise becomes more obvious in warm temperatures and after the vehicle has been running for a while.
There's a grinding and clicking noise when turning the wheel left and right in a parked position and when slowing down. The dealership replaced the steering rack once already 1 year ago. Now the grinding and clicking noise is back and alot worse. The dealership is going to replace the steering rack for a second time. Spoke t…
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There's a grinding and clicking noise when turning the wheel left and right in a parked position and when slowing down. The dealership replaced the steering rack once already 1 year ago. Now the grinding and clicking noise is back and alot worse. The dealership is going to replace the steering rack for a second time. Spoke to Honda mechanics and told them that there must be another underlining issue.
With the Idle Stop feature on (meaning the car will shut the motor off when coming to a stop, but keep electrical equipment working), my Honda Pilot, at random times, will completely lose all power when I come to a complete stop. This results in the car being unable to be operated and can lead to numerous instances of injury or …
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With the Idle Stop feature on (meaning the car will shut the motor off when coming to a stop, but keep electrical equipment working), my Honda Pilot, at random times, will completely lose all power when I come to a complete stop. This results in the car being unable to be operated and can lead to numerous instances of injury or even death. In order to have the car work properly again as it should, I have to recrank the car completely. Sometimes the motor turns over without issue, and other times it sounds like it struggles to supply power to crank the car. This was a known issue with Honda, with a recall in place to fix it. I completed this recall in April 2025. As of [XXX] (The same day of the MOST RECENT incident), my Honda Pilot is at Hubert Vester Honda in Wilson, NC for them to troubleshoot the issue further. Per their Maintenance department, Honda has opened up an inquiry further into this issue. My Honda Pilot is a 2024 with less than 23,000 miles on it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Vehicle lags when trying to accelerate on to freeway or moving through intersection.
I believe that there is a safety issue with the design of the adaptive cruise control on the 2024 Honda Pilot. The vehicle applies the brakes at about 1 mph over the selected speed. It is especially aggressive when topping a hill. The gas lets up, but due to the vehicle inertia, the car slightly accelerates, then braking. I b…
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I believe that there is a safety issue with the design of the adaptive cruise control on the 2024 Honda Pilot. The vehicle applies the brakes at about 1 mph over the selected speed. It is especially aggressive when topping a hill. The gas lets up, but due to the vehicle inertia, the car slightly accelerates, then braking. I believe that this action is unsafe for several reasons. It slows the vehicle several mph below the set speed causing cars behind me to swerve or come close to me. No human driver would apply the brakes in that situation. It also appears to irritate those same drivers. I’m glad that none of them has a weapon so far. It also applies the brakes going downhill on the interstate highway. This occurs at any speed below 55 mph. This also makes it look like the driver is continually tapping the brakes, when no one normally would. I suspect that there may be extra brake wear. My family asks what is going on with the car because of the aggressive braking. I previously owned a 2018 Honda Pilot with adaptive cruise control. It used transmission downshifting to slow the vehicle. I admit that there were some over speeds, but nothing serious. The 2024 Owner’s Manual states that downshifting is also used, but I’ve only seen the brakes used for over speed control. There are no user selectable adjustments to the system. I am getting used to this (feature, not a bug) by clicking off the cruise control whenever the conditions are close for a brake activation. This causes me to pay more attention to monitoring for those conditions, rather than the actual driving and traffic scan. I suggest that the system use downshifting followed by brakes after a 3 or 4 mph excursion from the set speed.
On three occasions, my car has not started as expected. Twice I was at busy intersections at a stop, and when I started to go, the car shut off and would not allow me to restart the engine. The third time I had not been driving and was in a parking lot, trying to start the car to leave and it also would not start. When this happ…
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On three occasions, my car has not started as expected. Twice I was at busy intersections at a stop, and when I started to go, the car shut off and would not allow me to restart the engine. The third time I had not been driving and was in a parking lot, trying to start the car to leave and it also would not start. When this happens, the brake locks, the steering locks, but the lights are still on around the center console. The start stop button goes black and refuses to work on all three occasions. I have had to wait and try again and try again and try again before the car will restart and allow me to drive again. Then all of the panic alerts flash on the dash and cycle over and over and over telling me to see the dealer also saying there is a brake system problem. I do have a video of these, but my video is too large to attach here. This is very dangerous being stuck in an intersection with cars all around not being able to move. I took the car into the dealer today and they wanted to tell me that my battery was having interference or corrosion. The car is only one year old. They also said that the idle start stop was draining amperage from the battery perhaps keeping it from restarting if I were making short trips or in heavy traffic. Either way, this is a huge problem and safety concern on my part. I am paying for a brand new car that I feel is unsafe. They did not share with me that there is an active investigation about this very issue. I feel they were not very transparent with me. Down below, I will attach an image of what the dealer said about the issue when I visited them today.
Vehicle has many fault codes that will not clear. Took to dealership and the state they believe its a wheel speed sensor and vehicle is safe to drive. Flashing warnings include AWD system problem, electric parking brake problem, brake system problem, brake hold system problem, electric power steering problem, antilock brake s…
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Vehicle has many fault codes that will not clear. Took to dealership and the state they believe its a wheel speed sensor and vehicle is safe to drive. Flashing warnings include AWD system problem, electric parking brake problem, brake system problem, brake hold system problem, electric power steering problem, antilock brake system problem, vehicle stability assist problem, hill start assist problem, trailer stability assist problem, hill descent control system problem, adaptive cruise control problem, lane keep assist problem, collision mitigation system problem, road departure mitigation system problem, low speed braking problem, auto high beam problem, parking sensor problem, antilock brake system problem, as well as drive mode change unavailable, rear hatch will not open, drivers seat will not automatically move into position once vehicle is started, vehicle will not shut off without having to hit the off button numerous times, and vehicle is not auto shutting off after the 10-15 min timeframe. Dealer states they have ordered the part and is currently on back order. Was told Honda does not provide loaner vehicles for warranty work. Seems strange that a wheel sensor could cause so many errors and shut off all safety features, brakes and drivetrain of the vehicle.
This 10 speed transmission is dangerous. It hesitates and jerks constantly. Both up and down shifts will hesitate or drop into gears. While at speeds under 50mph the car will lurch and rock back and forth with some shifts. I'm current on all recalls. Only 23,000 miles. I've taken it in to Honda and did a ride along with the tech…
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This 10 speed transmission is dangerous. It hesitates and jerks constantly. Both up and down shifts will hesitate or drop into gears. While at speeds under 50mph the car will lurch and rock back and forth with some shifts. I'm current on all recalls. Only 23,000 miles. I've taken it in to Honda and did a ride along with the tech and he felt it too, but until there is a check engine light, theres nothing they can do to help me. This is a wide spread issue among owners when you search forums. Please look into this issue and push Honda to release a software update.
Official recalls
626V054000 · Seats:critical Fasteners
Jan 29, 2026
Honda (American Honda Motor Co.) is recalling certain 2023 Honda Accord, Accord Hybrid, and 2024 HR-V, Pilot, and Acura Integra vehicles. The driver's seat cushion frame may not have been tightened properly, which can result in a loose seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."
Consequence & remedy
Consequence: A loose driver's seat may not adequately restrain the driver during a crash, increasing the risk of injury.
Remedy: Dealers will replace the driver's seat cushion frame, free of charge. Owner notification letters were mailed March 10, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are ONC, KND, BNE and ZNF. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning February 5, 2026. This recall expands previous NHTSA recall number 24V859.
25V391000 · Service Brakes, Hydraulic:pedals And Linkages
Jun 12, 2025
Honda (American Honda Motor Co.) is recalling certain 2021-2025 Acura TLX, 2023-2025 Acura MDX, and 2023-2025 Honda Pilot vehicles. The brake pedal pivot pin was not secured properly, which can cause the pedal to shift out of position. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard numbers 108, "Lamps, Reflective Devices, and Associated Equipment" and 135, "Light Vehicle Brake Systems."
Consequence & remedy
Consequence: A brake pedal that shifts out of position can prevent the driver from applying the brakes as intended, increasing the risk of a crash or injury.
Remedy: Dealers will inspect and replace the brake pedal assembly as necessary, free of charge. Owner notification letters were mailed July 29, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are FLX and XLY.
25V031000 · Electrical System:software; Fuel System, Gasoline:fuel Injection System
Jan 23, 2025
Honda (American Honda Motor Co.) is recalling certain 2022-2025 Acura MDX Type-S, 2023-2025 Honda Pilot, and 2021-2025 Acura TLX Type-S vehicles. A software error in the fuel injection electronic control unit (FI-ECU) may cause an engine stall or a loss of power.
Consequence & remedy
Consequence: An engine stall or loss of power can increase the risk of a crash or injury.
Remedy: Dealers will reprogram the FI-ECU software, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are EL1 and AL0.
Additional source detail variants (2)
Electrical System:software
Honda (American Honda Motor Co.) is recalling certain 2022-2025 Acura MDX Type-S, 2023-2025 Honda Pilot, and 2021-2025 Acura TLX Type-S vehicles. A software error in the fuel injection electronic control unit (FI-ECU) may cause an engine stall or a loss of power.
Consequence: An engine stall or loss of power can increase the risk of a crash or injury.
Remedy: Dealers will reprogram the FI-ECU software, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are EL1 and AL0.
Fuel System, Gasoline:fuel Injection System
Honda (American Honda Motor Co.) is recalling certain 2022-2025 Acura MDX Type-S, 2023-2025 Honda Pilot, and 2021-2025 Acura TLX Type-S vehicles. A software error in the fuel injection electronic control unit (FI-ECU) may cause an engine stall or a loss of power.
Consequence: An engine stall or loss of power can increase the risk of a crash or injury.
Remedy: Dealers will reprogram the FI-ECU software, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are EL1 and AL0.
24V900000 · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
Nov 27, 2024
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Passport and 2023-2025 Pilot vehicles. The fuel filler neck tube and fuel filler pipe may separate, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will inspect and repair the fuel filler neck tube and pipe as necessary, free of charge. Owner notification letters were mailed January 7, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is OKM.
24V859000 · Seats:critical Fasteners
Nov 14, 2024
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Honda Accord, Accord Hybrid, Civic Sedan, Civic Hatchback, Pilot, and 2024 HR-V, Acura Integra and Acura Integra Type S vehicles. The driver's seat cushion frame may not have been tightened properly, which can result in an unsecured seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."
Consequence & remedy
Consequence: An unsecured driver's seat may not adequately restrain the driver during a crash, increasing the risk of injury.
Remedy: Dealers will replace the driver's seat cushion frame, free of charge. Owner notification letters were mailed January 6, 2025. Owners may contact Honda customer service at 1-888-234-2138.
23V735000 · Steering:rack And Pinion:rack
Nov 2, 2023
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Pilot vehicles. Due to a manufacturing error, the gear box assembly may contain a loose ball bearing, which can result in a loss of steering control or steering lock-up.
Consequence & remedy
Consequence: A loss of steering control or steering lock-up can increase the risk of a crash.
Remedy: Dealers will replace the electric power steering rack, free of charge. Owner notification letters were mailed December 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FFX.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE25017 · Inaccurate Rear Passenger Seat Belt Warning Status
Opened Oct 28, 2025 · No close date supplied
Status: open (inferred from source dates) · Seat Belts; Seat Belts:rear/other; Seat Belts:status Indicator Switch
The Office of Defects Investigation (ODI) has received 6 complaints, and multiple Early Warning Reporting (EWR) field reports alleging inaccurate rear seat belt warning status. These allegations concern both false positive and false negative statuses in model year (MY) 2023-2024 Honda Pilot vehicles manufactured by American Honda Motor Co. (Honda). The complaints state that the rear passenger seat belt warning system is displaying inaccurate information to the driver for both second and third row seating positions. This can lead to the driver dismissing warnings regarding rear seat belt status. The inaccurate information can also cause the driver to believe rear occupants are buckled when they are not. This reliance on false information presents concerns for the safety of children and child seats located in the rear rows, especially in the third row where the buckled status is more difficult for the driver to visually confirm. ODI is opening this Preliminary Evaluation (PE) to determine the scope and severity of the potential problem and to fully assess the potential safety-related issues. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (3)
Seat Belts
The Office of Defects Investigation (ODI) has received 6 complaints, and multiple Early Warning Reporting (EWR) field reports alleging inaccurate rear seat belt warning status. These allegations concern both false positive and false negative statuses in model year (MY) 2023-2024 Honda Pilot vehicles manufactured by American Honda Motor Co. (Honda). The complaints state that the rear passenger seat belt warning system is displaying inaccurate information to the driver for both second and third row seating positions. This can lead to the driver dismissing warnings regarding rear seat belt status. The inaccurate information can also cause the driver to believe rear occupants are buckled when they are not. This reliance on false information presents concerns for the safety of children and child seats located in the rear rows, especially in the third row where the buckled status is more difficult for the driver to visually confirm. ODI is opening this Preliminary Evaluation (PE) to determine the scope and severity of the potential problem and to fully assess the potential safety-related issues. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Seat Belts:rear/other
The Office of Defects Investigation (ODI) has received 6 complaints, and multiple Early Warning Reporting (EWR) field reports alleging inaccurate rear seat belt warning status. These allegations concern both false positive and false negative statuses in model year (MY) 2023-2024 Honda Pilot vehicles manufactured by American Honda Motor Co. (Honda). The complaints state that the rear passenger seat belt warning system is displaying inaccurate information to the driver for both second and third row seating positions. This can lead to the driver dismissing warnings regarding rear seat belt status. The inaccurate information can also cause the driver to believe rear occupants are buckled when they are not. This reliance on false information presents concerns for the safety of children and child seats located in the rear rows, especially in the third row where the buckled status is more difficult for the driver to visually confirm. ODI is opening this Preliminary Evaluation (PE) to determine the scope and severity of the potential problem and to fully assess the potential safety-related issues. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Seat Belts:status Indicator Switch
The Office of Defects Investigation (ODI) has received 6 complaints, and multiple Early Warning Reporting (EWR) field reports alleging inaccurate rear seat belt warning status. These allegations concern both false positive and false negative statuses in model year (MY) 2023-2024 Honda Pilot vehicles manufactured by American Honda Motor Co. (Honda). The complaints state that the rear passenger seat belt warning system is displaying inaccurate information to the driver for both second and third row seating positions. This can lead to the driver dismissing warnings regarding rear seat belt status. The inaccurate information can also cause the driver to believe rear occupants are buckled when they are not. This reliance on false information presents concerns for the safety of children and child seats located in the rear rows, especially in the third row where the buckled status is more difficult for the driver to visually confirm. ODI is opening this Preliminary Evaluation (PE) to determine the scope and severity of the potential problem and to fully assess the potential safety-related issues. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
EA25004 · No Restart After Auto Start/stop Engages
Opened Mar 26, 2025 · No close date supplied
Status: open (inferred from source dates) · Engine And Engine Cooling:engine; Engine And Engine Cooling:engine:crank/camshaft Position Sensor; Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software; Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (4)
Engine And Engine Cooling:engine:crank/camshaft Position Sensor
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.