← New search

2023 Honda Pilot

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2023 Honda Pilot do not stand out strongly from the model-year median of 239.5.

About this comparison →

When problems were reported

Mileage at the reported incident

Limited mileage data: 17 of 139 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Seat Belts. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Forward Collision Avoidance. Review the 19 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports1 fire reports3 injury reports

What owners actually said

139 reports
Mileage unknown · Jun 9, 2026
Seat Belts

The middle right side passenger seat belt alarm is going off and indicating it is not clicked when it is. I have had my [XXX] son and [XXX] daughter (different weights) sit there and the alarm will go off constantly indicating their seat belt is not fastened. I have also had adults who were heavier sit there as well and its do…

Read full complaint

The middle right side passenger seat belt alarm is going off and indicating it is not clicked when it is. I have had my [XXX] son and [XXX] daughter (different weights) sit there and the alarm will go off constantly indicating their seat belt is not fastened. I have also had adults who were heavier sit there as well and its doing it constantly. The alarm will not shut off and flashes on the dashboard that it isn't fastened. Is there an issue with others? I have used canned air to blow out the seatbelt thinking there may be something inside the latch. When this first started beeping it would only beep a few times and indicate it wasn't fastened. Now the alarm keeps beeping and you can't even sit in the seat due to the alarm constantly going off and indicates not buckled on the dash board. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11742871

Mileage unknown · May 31, 2026
Unknown Or Other

Loose weatherstripping two yrs and a half into ownership. Risk of water damage that can rust and damage electrical. Many complaints online about the roof rails needing to be replaced. Honda hasn’t issue a recall even though is a well known faulty design.

NHTSA ODI #11741172

Mileage unknown · May 24, 2026
Seat Belts

The seat belt sensors are going off even when the rider is properly buckled in. Happening in the second row seats, primarily on the right passenger side of the second row.There may be an issue with the sensor.

NHTSA ODI #11739800

Mileage unknown · May 19, 2026
Seat Belts

The rear passenger seat belt warning system in the 2023 Honda Pilot suffers from a critical malfunction. Specifically, the right rear passenger seat belt sensor triggers false, persistent, and loud "unbuckled" audio alarms and visual dashboard alerts while an occupant is sitting in that position with the seat belt securely and p…

Read full complaint

The rear passenger seat belt warning system in the 2023 Honda Pilot suffers from a critical malfunction. Specifically, the right rear passenger seat belt sensor triggers false, persistent, and loud "unbuckled" audio alarms and visual dashboard alerts while an occupant is sitting in that position with the seat belt securely and properly fastened. According to an official Honda Service Bulletin addressing this precise symptom, the root cause is a manufacturing defect involving a damaged or broken wire inside the seat belt buckle assembly, which causes the vehicle to misread the occupant's buckled status. Safety Hazards & Risks: Severe Driver Distraction: The loud, continuous auditory chime and flashing dashboard alerts create an extreme, immediate distraction for the driver while the vehicle is in motion, increasing the risk of a crash. Warning Fatigue & False Assurance: Because the system consistently misreports the true status of the passenger, it forces the driver to consciously dismiss or ignore safety alerts. In a real-world family scenario, this false information can lead a driver to believe a rear occupant (particularly a child in the 2nd or 3rd row) is securely buckled when they are actually unbuckled, or vice versa, defeating the entire purpose of the vehicle’s safety warning system.

NHTSA ODI #11738898

Mileage unknown · May 19, 2026
Seat Belts

This is the second time experiencing a complete failure of the rear seat belt warning architecture on my 2023 Honda Pilot. In 2025, I formally reported that the warning sensors for both the 2nd-row middle seat and the 3rd-row seats were malfunctioning—triggering persistent unbuckled alarms even when passengers were properly seat…

Read full complaint

This is the second time experiencing a complete failure of the rear seat belt warning architecture on my 2023 Honda Pilot. In 2025, I formally reported that the warning sensors for both the 2nd-row middle seat and the 3rd-row seats were malfunctioning—triggering persistent unbuckled alarms even when passengers were properly seated and securely fastened. The issue has now returned and is actively failing on the 2nd-row seats. Despite passengers being buckled in safely, the vehicle's dashboard alerts and audible chimes sound continuously, causing severe driver distraction and making it impossible to accurately determine if my rear passengers are actually protected. I am providing a diagnosis of the seat belt warning issue in 2025, I am having the same issue now in 2026.

NHTSA ODI #11738887

Mileage unknown · May 19, 2026
Seat Belts

Rear passenger seatbelt warning beeps continuously when seat is occupied and belt is latched.

NHTSA ODI #11738690

Mileage unknown · May 11, 2026
Seat Belts

The car is giving false alerts warning that a buckled seat is unbuckled in the second row seat behind the front passenger seat. It started the week of April 19, 2026 and it is happening more frequently now. It is very annoying and it is concerning that it might have an impact on the airbags. I haven’t contacted the dealership ye…

Read full complaint

The car is giving false alerts warning that a buckled seat is unbuckled in the second row seat behind the front passenger seat. It started the week of April 19, 2026 and it is happening more frequently now. It is very annoying and it is concerning that it might have an impact on the airbags. I haven’t contacted the dealership yet or made an appointment to have it looked at, but it can be available for inspection. It seems like this is a common issue with 2023 Pilots.

NHTSA ODI #11737146

50,000 miles · May 11, 2026
Forward Collision Avoidance

The contact owns a 2023 Honda Pilot. The contact stated that while driving at an undisclosed speed, the brake pedal was unexpectedly engaged causing the vehicle to abruptly stop in ongoing traffic with no warning lights illuminated. The vehicle was taken to the dealer, where it was diagnosed that the front brake sensors had fail…

Read full complaint

The contact owns a 2023 Honda Pilot. The contact stated that while driving at an undisclosed speed, the brake pedal was unexpectedly engaged causing the vehicle to abruptly stop in ongoing traffic with no warning lights illuminated. The vehicle was taken to the dealer, where it was diagnosed that the front brake sensors had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred on multiple occasions. The vehicle was taken back to the dealer. The vehicle not diagnosed or repaired. The manufacturer was made aware of the failure, and multiple cases were opened. The contact expressed concern that the vehicle was hazardous to operate and that the failure could lead to a catastrophic crash. The contact also stated that the vehicle was unsafe to drive with the contact and the contact’s child inside. The failure mileage was approximately 50,000.

NHTSA ODI #11737129

Mileage unknown · May 2, 2026
Unknown Or Other

I have a 2023 Honda Pilot AWD Elite with approximately 46,000 miles. It has an engine idol feature that's suppose to restart the engine after idoling. I was in a parking lot waiting to enter into traffic when the engine completey shut down. I was able to restart the engine at the time. Again the same day I was at a stop light, t…

Read full complaint

I have a 2023 Honda Pilot AWD Elite with approximately 46,000 miles. It has an engine idol feature that's suppose to restart the engine after idoling. I was in a parking lot waiting to enter into traffic when the engine completey shut down. I was able to restart the engine at the time. Again the same day I was at a stop light, the car was idoling and when the light turned green, I took my foot off the brake and proceeded to press the gas pedal, the car shut down completely and I had to restart the vehicle. I made an appointment to take my car to the dealership the next morning. On Friday May 1st, 2026. I brought the vehicle to the dealership but they told me they won't be able to see it until Monday. Saturday, I took my child to his soccer match and again, at the stop light before getting onto the freeway, the vehicle shut down after Idoling. The feature Auto idol/restart is automatically on when you start the vehicle. It will drive fine if you remember to turn the function off. Honda has no official recall on this. There was a similar software issue recall in 2025 but the dealership told me that campaign was closed.

NHTSA ODI #11735320

Mileage unknown · May 2, 2026
Steering

At about 9700 miles I noticed a popping noise in the steering wheel when it was turned left or right after driving for a few miles and it could be felt in the steering wheel. The popping sound got worse and on July 7, 2025 I took the car to the Honda dealership I bought it from at 11, 900 miles and the master mechanic confirmed …

Read full complaint

At about 9700 miles I noticed a popping noise in the steering wheel when it was turned left or right after driving for a few miles and it could be felt in the steering wheel. The popping sound got worse and on July 7, 2025 I took the car to the Honda dealership I bought it from at 11, 900 miles and the master mechanic confirmed the sound and stated the steering rack needed to be replaced. That was done over 4 days but several months later the popping sound that could again be felt in the steering wheel returned. I contacted the Georgia Attorney General Lemon Law division and was advised that because it was a safety defect I should give Honda a Final Repair Opportunity Notice under the GA Lemon Law which I did on Oct 24, 2025. Honda ignored the Notice and the Attorney General Accepted the case for Arbitration which is set for May 29, 2026. In preparation for arbitration, I discovered that at least 3 other complaints have been filed with the NHTSA about the exact same safety issue I have experienced. I do not know how these complaints were resolved but concerning one of them, the steering rack was replaced like mine and the popping sound from the steering returned. Honda therefore knows of this safety defect but has continued to ignore my Lemon Law Complaint and request for discovery of internal Honda information concerning this defect. I have severely limited driving of this vehicle to short trips at slow speeds to my law firm and cannot drive it at highway speeds for fear of steering failure.

NHTSA ODI #11735303

Official recalls

5

25V391000 · Service Brakes, Hydraulic:pedals And Linkages

Jun 12, 2025

Honda (American Honda Motor Co.) is recalling certain 2021-2025 Acura TLX, 2023-2025 Acura MDX, and 2023-2025 Honda Pilot vehicles. The brake pedal pivot pin was not secured properly, which can cause the pedal to shift out of position. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard numbers 108, "Lamps, Reflective Devices, and Associated Equipment" and 135, "Light Vehicle Brake Systems."

Consequence & remedy

Consequence: A brake pedal that shifts out of position can prevent the driver from applying the brakes as intended, increasing the risk of a crash or injury.

Remedy: Dealers will inspect and replace the brake pedal assembly as necessary, free of charge. Owner notification letters were mailed July 29, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are FLX and XLY.

25V031000 · Electrical System:software; Fuel System, Gasoline:fuel Injection System

Jan 23, 2025

Honda (American Honda Motor Co.) is recalling certain 2022-2025 Acura MDX Type-S, 2023-2025 Honda Pilot, and 2021-2025 Acura TLX Type-S vehicles. A software error in the fuel injection electronic control unit (FI-ECU) may cause an engine stall or a loss of power.

Consequence & remedy

Consequence: An engine stall or loss of power can increase the risk of a crash or injury.

Remedy: Dealers will reprogram the FI-ECU software, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are EL1 and AL0.

Additional source detail variants (2)

Electrical System:software

Honda (American Honda Motor Co.) is recalling certain 2022-2025 Acura MDX Type-S, 2023-2025 Honda Pilot, and 2021-2025 Acura TLX Type-S vehicles. A software error in the fuel injection electronic control unit (FI-ECU) may cause an engine stall or a loss of power.

Consequence: An engine stall or loss of power can increase the risk of a crash or injury.

Remedy: Dealers will reprogram the FI-ECU software, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are EL1 and AL0.

Fuel System, Gasoline:fuel Injection System

Honda (American Honda Motor Co.) is recalling certain 2022-2025 Acura MDX Type-S, 2023-2025 Honda Pilot, and 2021-2025 Acura TLX Type-S vehicles. A software error in the fuel injection electronic control unit (FI-ECU) may cause an engine stall or a loss of power.

Consequence: An engine stall or loss of power can increase the risk of a crash or injury.

Remedy: Dealers will reprogram the FI-ECU software, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are EL1 and AL0.

24V900000 · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap

Nov 27, 2024

Honda (American Honda Motor Co.) is recalling certain 2023-2024 Passport and 2023-2025 Pilot vehicles. The fuel filler neck tube and fuel filler pipe may separate, allowing fuel to leak.

Consequence & remedy

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Dealers will inspect and repair the fuel filler neck tube and pipe as necessary, free of charge. Owner notification letters were mailed January 7, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is OKM.

24V859000 · Seats:critical Fasteners

Nov 14, 2024

Honda (American Honda Motor Co.) is recalling certain 2023-2024 Honda Accord, Accord Hybrid, Civic Sedan, Civic Hatchback, Pilot, and 2024 HR-V, Acura Integra and Acura Integra Type S vehicles. The driver's seat cushion frame may not have been tightened properly, which can result in an unsecured seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."

Consequence & remedy

Consequence: An unsecured driver's seat may not adequately restrain the driver during a crash, increasing the risk of injury.

Remedy: Dealers will replace the driver's seat cushion frame, free of charge. Owner notification letters were mailed January 6, 2025. Owners may contact Honda customer service at 1-888-234-2138.

23V735000 · Steering:rack And Pinion:rack

Nov 2, 2023

Honda (American Honda Motor Co.) is recalling certain 2023-2024 Pilot vehicles. Due to a manufacturing error, the gear box assembly may contain a loose ball bearing, which can result in a loss of steering control or steering lock-up.

Consequence & remedy

Consequence: A loss of steering control or steering lock-up can increase the risk of a crash.

Remedy: Dealers will replace the electric power steering rack, free of charge. Owner notification letters were mailed December 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FFX.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

PE25017 · Inaccurate Rear Passenger Seat Belt Warning Status

Opened Oct 28, 2025 · No close date supplied

Status: open (inferred from source dates) · Seat Belts; Seat Belts:rear/other; Seat Belts:status Indicator Switch

The Office of Defects Investigation (ODI) has received 6 complaints, and multiple Early Warning Reporting (EWR) field reports alleging inaccurate rear seat belt warning status. These allegations concern both false positive and false negative statuses in model year (MY) 2023-2024 Honda Pilot vehicles manufactured by American Honda Motor Co. (Honda). The complaints state that the rear passenger seat belt warning system is displaying inaccurate information to the driver for both second and third row seating positions. This can lead to the driver dismissing warnings regarding rear seat belt status. The inaccurate information can also cause the driver to believe rear occupants are buckled when they are not. This reliance on false information presents concerns for the safety of children and child seats located in the rear rows, especially in the third row where the buckled status is more difficult for the driver to visually confirm. ODI is opening this Preliminary Evaluation (PE) to determine the scope and severity of the potential problem and to fully assess the potential safety-related issues. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Additional source detail variants (3)

Seat Belts

The Office of Defects Investigation (ODI) has received 6 complaints, and multiple Early Warning Reporting (EWR) field reports alleging inaccurate rear seat belt warning status. These allegations concern both false positive and false negative statuses in model year (MY) 2023-2024 Honda Pilot vehicles manufactured by American Honda Motor Co. (Honda). The complaints state that the rear passenger seat belt warning system is displaying inaccurate information to the driver for both second and third row seating positions. This can lead to the driver dismissing warnings regarding rear seat belt status. The inaccurate information can also cause the driver to believe rear occupants are buckled when they are not. This reliance on false information presents concerns for the safety of children and child seats located in the rear rows, especially in the third row where the buckled status is more difficult for the driver to visually confirm. ODI is opening this Preliminary Evaluation (PE) to determine the scope and severity of the potential problem and to fully assess the potential safety-related issues. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Seat Belts:rear/other

The Office of Defects Investigation (ODI) has received 6 complaints, and multiple Early Warning Reporting (EWR) field reports alleging inaccurate rear seat belt warning status. These allegations concern both false positive and false negative statuses in model year (MY) 2023-2024 Honda Pilot vehicles manufactured by American Honda Motor Co. (Honda). The complaints state that the rear passenger seat belt warning system is displaying inaccurate information to the driver for both second and third row seating positions. This can lead to the driver dismissing warnings regarding rear seat belt status. The inaccurate information can also cause the driver to believe rear occupants are buckled when they are not. This reliance on false information presents concerns for the safety of children and child seats located in the rear rows, especially in the third row where the buckled status is more difficult for the driver to visually confirm. ODI is opening this Preliminary Evaluation (PE) to determine the scope and severity of the potential problem and to fully assess the potential safety-related issues. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Seat Belts:status Indicator Switch

The Office of Defects Investigation (ODI) has received 6 complaints, and multiple Early Warning Reporting (EWR) field reports alleging inaccurate rear seat belt warning status. These allegations concern both false positive and false negative statuses in model year (MY) 2023-2024 Honda Pilot vehicles manufactured by American Honda Motor Co. (Honda). The complaints state that the rear passenger seat belt warning system is displaying inaccurate information to the driver for both second and third row seating positions. This can lead to the driver dismissing warnings regarding rear seat belt status. The inaccurate information can also cause the driver to believe rear occupants are buckled when they are not. This reliance on false information presents concerns for the safety of children and child seats located in the rear rows, especially in the third row where the buckled status is more difficult for the driver to visually confirm. ODI is opening this Preliminary Evaluation (PE) to determine the scope and severity of the potential problem and to fully assess the potential safety-related issues. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

EA25004 · No Restart After Auto Start/stop Engages

Opened Mar 26, 2025 · No close date supplied

Status: open (inferred from source dates) · Engine And Engine Cooling:engine; Engine And Engine Cooling:engine:crank/camshaft Position Sensor; Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software; Engine And Engine Cooling:engine:hard Parts Internal/mechanical

On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Additional source detail variants (4)

Engine And Engine Cooling:engine:crank/camshaft Position Sensor

On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software

On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Engine And Engine Cooling:engine:hard Parts Internal/mechanical

On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Engine And Engine Cooling:engine

On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.