NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,699 reports13,000 miles · Feb 20, 2017
Unknown Or Other
WHEN THE REAR TAILGATE IS OPENED ELECTRONICALLY, THE TAILGATE OPENS COMPLETELY AND THEN IMMEDIATELY BEGINS THE CLOSING PROCESS (BEEPS AND THEN CLOSES). IT CAN BE STOPPED MANUALLY OTHERWISE IT WILL FINISH THE CLOSING PROCESS. IF YOU STOP IT MANUALLY, THE ELECTRONIC CLOSING SYSTEM (BUTTON ON DOOR, KEY FOB OR BUTTON BY DRIVER SEA…
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WHEN THE REAR TAILGATE IS OPENED ELECTRONICALLY, THE TAILGATE OPENS COMPLETELY AND THEN IMMEDIATELY BEGINS THE CLOSING PROCESS (BEEPS AND THEN CLOSES). IT CAN BE STOPPED MANUALLY OTHERWISE IT WILL FINISH THE CLOSING PROCESS. IF YOU STOP IT MANUALLY, THE ELECTRONIC CLOSING SYSTEM (BUTTON ON DOOR, KEY FOB OR BUTTON BY DRIVER SEAT) IS DISABLED. DEALER HAS REPLACED THE CONTROL UNIT BUT THAT DID NOT FIX THE PROBLEM. WE HAVE BEEN TOLD THAT THE NEXT SOLUTION WILL BE TO REPLACE THE LIFTGATE MOTOR. WE HAVE A 7YR OLD DAUGHTER AND OUR CONCERN IS THAT IT COULD BE A BIGGER ISSUE IF A SMALL PERSON IS PRESENTED WITH THE PROBLEM.
NHTSA ODI #10955587
37,009 miles · Feb 18, 2017
Power Train
PROBLEM WITH TRANSMISSION MAKING "SQUEAKING/CHIRPING" NOISE WHEN SHIFTING BETWEEN 2ND & 3RD GEAR. ALSO ROUGH RIDE AT HIGHWAY SPEEDS AS IF ENGINE WAS MISFIRING. LOCAL HONDA DEALER SERVICE REPRESENTATIVE INDICATED DESIGN FLAW FOR 2016 HONDA PILOT TOURING MODEL INVOLVING TRANSMISSION COOLER. SEALS FAIL IN COOLER ALLOWING ENGINE …
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PROBLEM WITH TRANSMISSION MAKING "SQUEAKING/CHIRPING" NOISE WHEN SHIFTING BETWEEN 2ND & 3RD GEAR. ALSO ROUGH RIDE AT HIGHWAY SPEEDS AS IF ENGINE WAS MISFIRING. LOCAL HONDA DEALER SERVICE REPRESENTATIVE INDICATED DESIGN FLAW FOR 2016 HONDA PILOT TOURING MODEL INVOLVING TRANSMISSION COOLER. SEALS FAIL IN COOLER ALLOWING ENGINE COOLANT TO MIX WITH TRANMISSION FLUID AND TRANSMISSION FLUID TO ENTER COOLING SYSTEM. COMPLETE TRANSMISSION REPLACMENT AND COOLING SYSTEM DETERGENT FLUSHED WAS PERFORMED. VEHICLE HAD 37,009 MILES WHEN TAKEN TO DEALER...JUST OUT OF WARRANTY. DEALER COMPLETED REPAIRS FOR NO COST AS "GOOD WILL GESTURE". ONGOING CONCERN THAT OIL CONTAMINATION IN COOLING SYSTEM MAY HAVE CAUSED UNKNOWN DAMAGE.
NHTSA ODI #10955401
14,000 miles · Feb 17, 2017
Engine
VEHICLE HAS ELECTRONIC, KEYLESS PUSH BUTTON START. IT ALSO HAS A FUEL, EMISSIONS FEATURE WHERE IT SHUTS DOWN WHEN THE BRAKE IS DEPRESSED, IT DOESN'T IDLE AT STOPLIGHTS AND AUTOMATICALLY STARTS WHEN LIFTING OFF THE BRAKE. I WAS DRIVING THE VEHICLE WHEN I APPROACHED A RED LIGHT. DEPRESSED BRAKE AND VEHICLE LIGHT SHOWED IDLE ASSIS…
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VEHICLE HAS ELECTRONIC, KEYLESS PUSH BUTTON START. IT ALSO HAS A FUEL, EMISSIONS FEATURE WHERE IT SHUTS DOWN WHEN THE BRAKE IS DEPRESSED, IT DOESN'T IDLE AT STOPLIGHTS AND AUTOMATICALLY STARTS WHEN LIFTING OFF THE BRAKE. I WAS DRIVING THE VEHICLE WHEN I APPROACHED A RED LIGHT. DEPRESSED BRAKE AND VEHICLE LIGHT SHOWED IDLE ASSIST AND VEHICLE ENGINE SHUT OFF. WHEN THE LIGHT TURNED GREEN, I LIFTED MY FOOT OFF THE BRAKE AND ONTO THE GAS. THE VEHICLE DID NOT START. ALL DASH LIGHTS DISPLAYED AND ALL ERROR CODES ALTERNATED ON DISPLAY. IT ALSO SHOWED VEHICLE WAS IN PARK. I TRIED TO RESTART IT AGAIN BY DEPRESSING THE BRAKE AND PUSHING THE ENGINE START BUTTON. VEHICLE WOULD NOT START AND DIALS WERE TWITCHING. TRIED SEVERAL TIMES TO START VEHICLE. THE POLICE ARRIVED AND WANTED TO PUSH THE VEHICLE TO THE SIDE OF THE ROAD SINCE IT WAS BLOCKING THE LEFT HAND LANE ON A 55 MILE AN HOUR ROAD. COULD NOT GET VEHICLE IN NEUTRAL. CALL HONDA DEALERSHIP SERVICE DEPARTMENT TO ASK HOW TO PUT VEHICLE IN NEUTRAL. THEY STATED THEY DIDN'T KNOW HOW. TOW TRUCK ARRIVED AND HAD TO DRAG VEHICLE ONTO FLAT BED TOW TRUCK. TOW TRUCK DELIVER VEHICLE TO DEALER. DEALER CHARGED BATTERY TO RESTART VEHICLE. THEY RAN DIAGNOSTICS AND STATED IT HAD NO ERROR CODE. THEY COULD NOT REPRODUCE ENGINE STOP AND STATED THERE WAS NO REPORT OF THIS HAPPENING TO ANOTHER VEHICLE. AFTER I STATED I WAS NERVOUS TO DRIVE THE VEHICLE AGAIN, THEY STATED THEY COULD KEEP VEHICLE AND DRIVE IT FOR SEVERAL DAYS TO SEE IF IT HAPPENED AGAIN. DRIVING CONDITIONS: CLEAR DAY, 30 DEGREES FAHRENHEIT. DRIVING APPROXIMATELY 9 MINUTES, 55 MILES PER HOUR. 14,000 MILE, LESS THAN ONE YEAR OLD.
NHTSA ODI #10955344
20 miles · Feb 5, 2017
Exterior Lighting
I BOUGHT A BRAND NEW 2016 HONDA PILOT SUV ON 10/8/2016. ON THE FIRST NIGHT DRIVING I NOTICED THAT THE VEHICLE IS LACK OF BRIGHTNESS FROM THE HEADLIGHTS AND FOG LIGHTS. IT SEEMS VERY DARK WHEN I DRIVE AT NIGHT WITH THE HEADLIGHTS AND FOG LIGHTS ON. I TALKED WITH THE PERSON WHO INSTALL MY LICENSE PLATE FROM HONDA DEALER, BUT HE SA…
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I BOUGHT A BRAND NEW 2016 HONDA PILOT SUV ON 10/8/2016. ON THE FIRST NIGHT DRIVING I NOTICED THAT THE VEHICLE IS LACK OF BRIGHTNESS FROM THE HEADLIGHTS AND FOG LIGHTS. IT SEEMS VERY DARK WHEN I DRIVE AT NIGHT WITH THE HEADLIGHTS AND FOG LIGHTS ON. I TALKED WITH THE PERSON WHO INSTALL MY LICENSE PLATE FROM HONDA DEALER, BUT HE SAID THIS IS NORMAL. I REALLY BELIEVE THIS IS A SAFETY HAZARD, BECAUSE THIS IS NOT MY FIRST VEHICLE, ALL MY OTHER VEHICLE AND MINIVAN HAS NEVER HAD THIS ISSUE. PLEASE HELP.
NHTSA ODI #10949687
30 miles · Jan 28, 2017
Electrical System
REAR TAILGATE OPENING AND CLOSING WITHOUT CONTROL ONCE SELECTING THIS OPTION ON THE DOOR CONTROL, REAR TAILGATE BUTTON AND ON KEY FOB. DOES NOT SENSE WHEN SOMETHING OR SOMEONE IS UNDER THE DOOR UPON CLOSURE WHICH IS A STANDARD SAFETY FEATURE OF THIS AUTOMOBILE. THIS TAILGATE FAILS TO OPEN AND CLOSE OPPOROPRIATELY AND HAS CLOSED…
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REAR TAILGATE OPENING AND CLOSING WITHOUT CONTROL ONCE SELECTING THIS OPTION ON THE DOOR CONTROL, REAR TAILGATE BUTTON AND ON KEY FOB. DOES NOT SENSE WHEN SOMETHING OR SOMEONE IS UNDER THE DOOR UPON CLOSURE WHICH IS A STANDARD SAFETY FEATURE OF THIS AUTOMOBILE. THIS TAILGATE FAILS TO OPEN AND CLOSE OPPOROPRIATELY AND HAS CLOSED ON MY HEAD AND OTHERS WHEN OPERATING THIS TAILGATE FOR LOADING AND UNLOADING PURPOSES.
NHTSA ODI #10948092
23,000 miles · Jan 11, 2017
Electrical SystemEnginePower Train
I WAS DRIVING AROUND TOWN RUNNING ERRANDS. AS I PULLED OUT OF A PARKING LOT, MY DISPLAY PANEL SHOWED EMISSIONS SYSTEM PROBLEM AND THE ENGINE LIGHT CAME ON. CALLED DEALER AND THEY SAID IT'S NOT A BIG CONCERN UNLESS ENGINE LIGHT WAS FLASHING AND TO BRING IT IN AFTER THE WEEKEND (WAS A FRIDAY AFTERNOON). DROVE IT 30 MINUTES HOME AT…
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I WAS DRIVING AROUND TOWN RUNNING ERRANDS. AS I PULLED OUT OF A PARKING LOT, MY DISPLAY PANEL SHOWED EMISSIONS SYSTEM PROBLEM AND THE ENGINE LIGHT CAME ON. CALLED DEALER AND THEY SAID IT'S NOT A BIG CONCERN UNLESS ENGINE LIGHT WAS FLASHING AND TO BRING IT IN AFTER THE WEEKEND (WAS A FRIDAY AFTERNOON). DROVE IT 30 MINUTES HOME AT 55-65 MPH AND NOTICED NO PROBLEMS. DROVE IT THAT DISTANCE AND SPEED TO TAKE IT TO THE DEALER AS WELL WITH NO PROBLEMS. PICKED IT UP A FEW DAYS LATER. SERVICE NOTES INDICATE: CODE P0328, KNOCK SENSOR FAILURE, REPLACED KNOCK SENSOR AND RETESTED, OK AT THIS TIME. AFTER PICKING IT UP, WAS ABOUT 10 MIN AWAY AND TRYING TO GO FROM 60 TO 68 AND SET CRUISE. SPEED BEGAN TO JUMP AROUND, NOT STAYING AT A SPEED FOR MORE THAN A SECOND 70-60-65-68-63, ETC. ENGINE LIGHT NOW FLASHING TOOK OFF CRUISE AND IT CONTINUED. TURNED AROUND TO HEAD BACK TO DEALER. CAR WORKING FINE FOR A BIT, BUT THEN CONTINUED TO JERK AT DIFFERENT SPEEDS (60, 40, 25). WAS STOPPED AT LIGHT AND ENGINE WAS STILL REVVING AT 4 RPM. STEPPED OFF BRAKE AND CAR ACCELERATED ON OWN TO 25. DEALER NOTES: CODE P2638, IDLE RELEARN, TORQUE MANAGEMENT FEEDBACK, PERFORMED RELEARN. TODAY, 6 DAYS AFTER PICKING IT UP, I WAS STOPPED AT A STOPLIGHT. ECO BUTTON IS ON, ENGINE IDLE IS RUNNING, SEAT WARMER AND HEATER ON. WHILE I WAS STILL APPLYING BRAKE, THE ENGINE IDLE SOUNDED LIKE IT WAS TRYING TO KICK OFF AND THE WHOLE CAR SHUT OFF ON ME. ALL INDICATOR LIGHTS CAME ON, BUT THE ENGINE WAS OFF AND NOTHING WAS RUNNING. TURNED CAR OFF AND BACK ON, DROVE THE 2 MILES TO THE DEALER, AND LEFT IT WITH THEM. *TR
NHTSA ODI #10944437
24,000 miles · Jan 10, 2017
Power TrainService BrakesWheelsCrashInjury
I HAVE THE HONDA AWD 2016 TOURING MODEL WITH Z TRANSMISSION. SINCE PURCHASE, THE VEHICLE WILL ACCELERATE BY ITSELF WHEN DRIVING DOWN THE SLOPE BETWEEN 25 -30 MILES PER HOUR, THE BRAKE WILL NOT STOP THE SPEEDING, AND ACTUALLY WILL REDUCE THE SPEED AND IT APPEARS TRANSMISSION WILL FORCE THE SPEED GOES UP AGAINST THE BRAKE. DURING …
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I HAVE THE HONDA AWD 2016 TOURING MODEL WITH Z TRANSMISSION. SINCE PURCHASE, THE VEHICLE WILL ACCELERATE BY ITSELF WHEN DRIVING DOWN THE SLOPE BETWEEN 25 -30 MILES PER HOUR, THE BRAKE WILL NOT STOP THE SPEEDING, AND ACTUALLY WILL REDUCE THE SPEED AND IT APPEARS TRANSMISSION WILL FORCE THE SPEED GOES UP AGAINST THE BRAKE. DURING THE DRIVE, AT THIS RANGE, WHEN ACCELERATE, THE VEHICLE WILL MAKE A SQUEAKY SOUND BY THE TIRE LEVEL, ALMOST FEEL THE TIRE IS TRYING TO CATCH UP WITH THE SPEED OF TRANSMISSION AND WON'T TURN AS FAST AS IT COULD AND HENCE THE SQUEAKY SOUND, THE VEHICLE IS ABOUT 24 K MILES AND VERY CHALLENGING IN DRIVING THIS CAR. NEED THIS TO BE REPLACED AS THE Z TRANSMISSION RECALL IS STARTING BY OTHER MANUFACTURES.. THE WORST IS THE SPEED OF THE CAR AT DRIVE DOWN SLOPE AND COULD KILL ANYONE DUE TO IT ACTUALLY AUTOMATICALLY START SPEEDING EVEN THOUGH MY FOOT IS ON BRAKE. *TR
NHTSA ODI #10944197
8,000 miles · Jan 5, 2017
Electrical System
LESS THAN A MONTH AFTER PURCHASING THE CAR, THE CABIN LIGHTS STOPPED WORKING. THE FUSE WAS REPLACED, BUT IT HAPPENED AGAIN. THEN THE ELECTRIC IN THE REAR HATCH IS FAULTY. AT RANDOM, WHEN WE OPEN THE HATCH, IT WILL COME BACK DOWN ON ITS OWN AND THEN IT WON'T WORK AT ALL FOR A PERIOD OF TIME. THIS HAPPENS WITH THE KEY FOB AND ALS…
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LESS THAN A MONTH AFTER PURCHASING THE CAR, THE CABIN LIGHTS STOPPED WORKING. THE FUSE WAS REPLACED, BUT IT HAPPENED AGAIN. THEN THE ELECTRIC IN THE REAR HATCH IS FAULTY. AT RANDOM, WHEN WE OPEN THE HATCH, IT WILL COME BACK DOWN ON ITS OWN AND THEN IT WON'T WORK AT ALL FOR A PERIOD OF TIME. THIS HAPPENS WITH THE KEY FOB AND ALSO WHEN USING THE BUTTON IN THE DOOR. THE VEHICLE IS STATIONARY WHEN THIS HAPPENS. WE TOOK IT IN TO GET IT FIXED, WE WERE TOLD THAT IT WAS FIXED, AND THE VERY NEXT DAY THE PROBLEM CONTINUED.
NHTSA ODI #10940025
17,000 miles · Jan 4, 2017
Service BrakesSteeringWheels
I WAS DRIVING IN THE RAIN AT ABOUT 30 MILES AND HOUR TOWARDS A RED LIGHT. I BEGAN TO SLOW DOWN WITH THE BRAKES, BUT THE CAR WOULD NOT STOP AND SKIDDED RIGHT THROUGH THE RED LIGHT. I ALSO TRIED STEERING THE CAR TO THE RIGHT, BUT THE CAR WOULD NOT STEER RIGHT AND KEPT SKIDDING THROUGH THE RED LIGHT UNTIL IT SLIGHTLY HIT THE MEDIAN…
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I WAS DRIVING IN THE RAIN AT ABOUT 30 MILES AND HOUR TOWARDS A RED LIGHT. I BEGAN TO SLOW DOWN WITH THE BRAKES, BUT THE CAR WOULD NOT STOP AND SKIDDED RIGHT THROUGH THE RED LIGHT. I ALSO TRIED STEERING THE CAR TO THE RIGHT, BUT THE CAR WOULD NOT STEER RIGHT AND KEPT SKIDDING THROUGH THE RED LIGHT UNTIL IT SLIGHTLY HIT THE MEDIAN AND STOPPED. LUCKILY, NO ONCOMING CARS WERE COMING OR MY CAR WOULD HAVE WENT RIGHT INTO THEM. THE TIRES CLAIM TO BE "ALL WEATHER TIRES" WHICH ARE BRIDGESTONE DUELER TIRES, 245/60R18. ON OTHER OCCASIONS IN THE RAIN, I HAVE FELT THE CAR SKID WHEN TAPPING ON THE BRAKES WHILE TURNING, BUT NOT TO THE EXTENT OF YESTERDAY WHEN I COULD HAVE BEEN IN A TERRIBLE ACCIDENT. I ALSO READ ON LINE OF ANOTHER PERSON REPORTING SKIDDING WHILE TURNING IN THE RAIN IN A HONDA PILOT. SOMETHING HAPPENS WITH THIS CAR IN THE RAIN THAT CAUSES THE BRAKES TO NOT STOP THE CAR AND INSTEAD SKID AS IF IT IS ON ICE WITHOUT CONTROL OF THE STEERING AT THE SAME TIME. *TR
NHTSA ODI #10939724
12,300 miles · Dec 30, 2016
Electrical SystemEngineFuel/propulsion System
ON 3 SEPARATE OCCASIONS, OUR 2016 HONDA PILOT ELITE HAS COMPLETELY SHUT DOWN WHILE WE WERE DRIVING - TWICE ON THE HIGHWAY AND ONCE IN BUSY TRAFFIC. WHEN THIS HAPPENS, THE ENGINE, TRANSMISSION, POWER STEERING, ETC. ALL STOP WORKING AND THE CAR DISPLAYS EVERY ERROR YOU CAN IMAGINE. I HAVE POSTED A VIDEO HERE: HTTPS://WWW.YOUTUBE…
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ON 3 SEPARATE OCCASIONS, OUR 2016 HONDA PILOT ELITE HAS COMPLETELY SHUT DOWN WHILE WE WERE DRIVING - TWICE ON THE HIGHWAY AND ONCE IN BUSY TRAFFIC. WHEN THIS HAPPENS, THE ENGINE, TRANSMISSION, POWER STEERING, ETC. ALL STOP WORKING AND THE CAR DISPLAYS EVERY ERROR YOU CAN IMAGINE. I HAVE POSTED A VIDEO HERE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=BTEBMYWY-IS THIS IS VERY SCARY BECAUSE THERE IS NOTHING YOU CAN DO TO GET THE CAR WORKING AGAIN - LUCKILY, WE HAVE BEEN ABLE TO COAST TO THE SIDE OF THE ROAD. WHEN IT FIRST HAPPENED, WE CALLED HONDA EMERGENCY ROADSIDE ASSISTANCE AND WE HAD A TOW ON THE WAY WHEN WE TRIED RESTARTING THE CAR SEVERAL TIMES IN A ROW AND THAT CLEARED THE ERRORS. SINCE THEN, WE HAVE USED THE SAME TRICK TO GET THE CAR RUNNING AGAIN BUT IT HAS HAPPENED TWICE IN THE LAST WEEK - VERY SCARY! I HAVE FOUND OTHER SIMILAR COMPLAINTS ONLINE SO IT'S CLEAR THAT THERE'S SOME KIND OF COMPUTER OR ELECTRIC PROBLEM WITH THIS MODEL - IT'S JUST NOT OBVIOUS WHAT TRIGGERS IT. WE ARE GOING TO TRY TO TRADE IN OUR CAR FOR A DIFFERENT MODEL BECAUSE HONDA HAS NOT BEEN ABLE TO PROVIDE ANY HELP IN SPITE OF THE FACT THAT WE HAVE TAKEN IT TO THE DEALER 3 TIMES - I AM VERY DISAPPOINTED WITH THEIR SERVICE ON THIS.
NHTSA ODI #10938773
Official recalls
8Jun 4, 2026
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Consequence & remedy
Consequence: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Additional source detail variants (2)
Suspension:rear
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Consequence: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Structure:frame And Members
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Consequence: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Dec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Nov 13, 2023
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Consequence & remedy
Consequence: A damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury.
Remedy: Dealers will inspect and repair, or replace the engine as necessary, free of charge. Owner letters were mailed March 28, 2024. 2016-2017 Acura MDX owner letters were mailed November 1, 2024. 2016-2020 Acura MDX owner letters are expected to be mailed in mid-December 2024. Honda began mailing owner notification letters as of March 18, 2024. 2015-2016 Acura owner letters are expected to be mailed mid-December 2024, 2018 Acura TLX owner letters are expected to be mailed the end of March/early April 2024, 2019 Acura TLX owner letters are expected to be mailed mid-May 2024, 2020 Acura TLX owner letters are expected to be mailed mid-June 2024, and 2016-2020 Acura MDX owner letters are expected to be mailed January 27, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XG1 and GG0.
Nov 29, 2021
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Consequence & remedy
Consequence: A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.
Remedy: Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.
Additional source detail variants (2)
Latches/locks/linkages:hood:latch
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Consequence: A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.
Remedy: Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.
Structure:body:hood
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Consequence: A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.
Remedy: Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.
Mar 30, 2017
Honda (American Honda Motor Co.) is recalling certain 2016 Honda Pilot 2WD and AWD vehicles. The affected vehicles have fuel tanks that may leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Honda will notify owners, and dealers will replace the fuel tank, free of charge. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is KE8.
Jun 9, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2015 Acura MDX 2WD and MDX 4WD vehicles, 2016 Acura MDX 4WD vehicles, 2015-2016 Honda Odyssey vehicles, and 2016 Honda Pilot 2WD and 4WD vehicles. The affected vehicles have fuel tanks that were manufactured with insufficient welds which may separate and allow fuel to leak out.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Honda will notify owners, and dealers will replace the fuel tanks, free of charge. Owners may contact Honda/Acura customer service at 1-888-234-2138. The recall began on July 29, 2016. Honda's numbers for this recall are KA9 (Honda vehicles) and KB0 (Acura vehicles).
Oct 16, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Pilot 2WD vehicles manufactured May 4, 2015, to September 8, 2015 and 2016 Pilot 4WD vehicles manufactured May 7, 2015 to September 4, 2015. In the affected vehicles, when one of the safety systems such as tire pressure monitoring, anti-lock braking or electronic stability control malfunctions, there is potential that the instrument panel will not illuminate the corresponding warning light, however the warning lamps will illuminate when the ignition is turned off and then turned back on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic stability control systems", number 135, "Light vehicle brake systems" and number 138, "Tire pressure monitoring systems".
Consequence & remedy
Consequence: If a safety system cannot immediately warn the driver when needed, the driver may be at increased risk of a crash.
Remedy: Honda will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on December 11, 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is JV7.
Jul 6, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Pilot vehicles manufactured May 4, 2015, to June 5, 2015. Due to an assembly issue, the third row seatbelt may be trapped between the rear seat and the rear sideliner.
Consequence & remedy
Consequence: If the third row seatbelt is trapped, the occupants may not be restrained properly, increasing the risk of injury.
Remedy: Honda will notify owners, and dealers will inspect and repair the rear third row seat belt, free of charge. The recall began on August 6, 2015. Owners may contact Honda customer service at 1-310-783-2000. Honda's number for this recall is JS7.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4PE25008 · Engine Failure
Opened Aug 20, 2025 · No close date supplied
Status: open (inferred from source dates) · Engine
The Office of Defects Investigation (ODI) has received 414 reports of connecting rod bearing failures in the 3.5L V6 engine used in the following vehicles: Model Years (MY) 2018-2020 Acura TLX, MY2016-2020 Acura MDX, MY2016-2020 Honda Pilot, MY2018-2020 Honda Odyssey, and MY2017-2019 Honda Ridgeline. The subject engine failures were analyzed as part of a Recall Query (RQ24013). It was determined that these engine failures are outside the scope of Honda Recall 23V-751. Further, evidence gathered in conjunction with RQ24013 does not suggest this failure is caused by the same crankshaft manufacturing defect that is addressed by Honda in Recall 23V-751. Based on analysis of data from RQ24013, NHTSA has closed that investigation. The significant number of reports of engine failure in vehicles outside the scope of RQ24013 presents a potential safety risk that warrants further investigation. ODI is opening this Preliminary Evaluation (PE) to further evaluate the scope and severity of the potential problem and to fully assess the potential safety-related issues. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
EA25004 · No Restart After Auto Start/stop Engages
Opened Mar 26, 2025 · No close date supplied
Status: open (inferred from source dates) · Engine And Engine Cooling:engine; Engine And Engine Cooling:engine:crank/camshaft Position Sensor; Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software; Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (4)
Engine And Engine Cooling:engine:crank/camshaft Position Sensor
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
RQ24013 · Engine Failure
Opened Nov 8, 2024 · Closed Aug 20, 2025
Status: closed (inferred from source dates) · Engine
On November 8, 2024, the Office of Defects Investigation (ODI) opened Recall Query RQ24013 to assess the scope of Honda recall 23V-751 after receiving complaints that alleged connecting rod bearing failures in vehicles that were not within the scope of recall 23V-751. In November 2023, Honda recalled 248,999 various Model Year (MY)2016–2020 Honda and Acura vehicles equipped with the 3.5L V6 engine. Honda recalled these vehicles due to a crankshaft manufacturing defect that caused premature connecting rod bearing wear and engine seizure. While the out-of-scope failures involved in these complaints appear to have a very similar failure mechanism as the recalled engines, a thorough analysis of all available data from Honda has not indicated that the same manufacturing defect exists in the out-of-scope engines as the engines recalled by 23V-751. Based on this analysis ODI has determined that Honda has properly defined the scope of recall 23V-751. Consequently, ODI will close this RQ investigation. NHTSA will continue to investigate these complaints of engine failure as part of a new Preliminary Evaluation Investigation (PE25008). The Agency reserves the right to take additional action if warranted by new circumstances.
PE22005 · No Restart After Auto Start/stop Engages
Opened Jun 3, 2022 · Closed Mar 26, 2025
Status: closed (inferred from source dates) · Engine And Engine Cooling:engine; Engine And Engine Cooling:engine:crank/camshaft Position Sensor; Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software; Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Preliminary Evaluation is being upgraded to an Engineering Analysis, EA25004, to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope for the Engineering Analysis to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaigns. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (4)
Engine And Engine Cooling:engine:crank/camshaft Position Sensor
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Preliminary Evaluation is being upgraded to an Engineering Analysis, EA25004, to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope for the Engineering Analysis to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaigns. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Preliminary Evaluation is being upgraded to an Engineering Analysis, EA25004, to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope for the Engineering Analysis to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaigns. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Preliminary Evaluation is being upgraded to an Engineering Analysis, EA25004, to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope for the Engineering Analysis to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaigns. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Preliminary Evaluation is being upgraded to an Engineering Analysis, EA25004, to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope for the Engineering Analysis to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaigns. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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