2012 Honda Pilot

ON OCTOBER 31, 2015 AT APPROXIMATELY 1100 HOURS, I WAS TRAVELING ON INTERSTATE 85 NORTHBOUND APPROACHING THE EXIT RAMP TO ARCHDALE, NORTH CAROLINA WHEN A LOUD EXPLOSION SOUND OCCURRED. WHILE I CONTINUE NORTH ON INTERSTATE 85 IN THE SLOW LANE UNTIL I COULD FIND A GOOD AND SAFE AREA TO PULL OVER, I STARTED TO HEAR A NOISE THAT SOUNDED LIKE GLASS HITTING THE ROOF OF MY VEHICLE. THE NOISE WAS COMING FROM THE SUNROOF AREA BUT I HAVE THE SLIDING SUN VISOR CLOSED SO I COULD NOT SEE WHAT WAS COMING FROM MY SUNROOF UNTIL I LOOKED OUT MY REAR VIEW MIRROR AND NOTICED GLASS WAS FALLING OFF THE REAR OF MY VEHICLE. AFTER APPROXIMATELY DRIVING 150 FEET, I PULLED MY VEHICLE ON THE RIGHT SHOULDER OF I-85 JUST SOUTH OF HIGHWAY 62 EXIT RAMP TO INVESTIGATE THE INCIDENT. WHEN I GOT OUT OF MY VEHICLE, I NOTICED THAT I HAD A LARGE HOLE IN THE MIDDLE OF GLASS SUNROOF WITH MINOR CRACKS SURROUNDING THE LARGE HOLE. DURING MY INVESTIGATION AND BASED ON MY TRAINING AND EXPERIENCE INVESTIGATING CRASHES OR BEING INVOLVED IN A CRASH INVESTIGATIONS WHILE PERFORMING MY DUTIES AS A LAW ENFORCEMENT OFFICER, I NOTICED THAT THE GLASS ON MY SUNROOF WAS PUSHED UP AS IF THE SUNROOF BUCKLED AND EXPLODED. I CAN TESTIFY 100% THAT NOTHING HIT MY VEHICLE WHILE DRIVING ON INTERSTATE 85 BECAUSE FOR SOMETHING TO HIT MY VEHICLE DIRECTLY IN THE CENTER OF MY SUNROOF AND PRODUCE A LARGE HOLE, IT WOULD HAVE BROKEN THE SLIDING SUN VISOR THAT I HAD CLOSED. IN ADDITION, I DID NOT SEE ANY ROCKS OR HARD OBJECTS LYING INSIDE THE LARGE HOLE. FURTHERMORE, AS I MENTIONED BEFORE THE EDGES OF THE LARGE HOLE OF MISSING GLASS WAS POSITIONED IN A UPWARD POSITION AND USUALLY WHEN GLASS IS BROKEN, IT CAVES INWARD AND NOT OUTWARD. THEREFORE, AFTER SPENDING APPROXIMATELY 15 MINUTES LOOKING AT MY SUNROOF THAT EXPLODED, I DROVE IT BACK HOME AND I CONTACTED MY INSURANCE COMPANY AND OBTAINED PHOTOGRAPHS.

RIGHT SIDE WINDSHIELD CLOSURE/TRIM (GARNISH - PART NUMBER 73152 - SZA - 01ZA) BLEW OFF WHILE TRAVELING AT INTERSTATE SPEED. SAW / HEARD SOMETHING HIT THE TOP PART OF THE WINDSHIELD AND ROOF. THOUGHT IT CAME FROM VEHICLE IN FRONT OF ME. DID NOTICE VEHICLE BEHIND ME PULLED OVER. DIDN'T NOTICE MISSING PC UNTIL CLEANING WINDSHIELD A COUPLE WEEKS LATER.

TL* THE CONTACT OWNS A 2012 HONDA PILOT. WHILE DRIVING 15 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE BEFORE GOING INTO A HIGHER SPEED. THE FAILURE RECURRED INTERMITTENTLY. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,839.

2012 HONDA PILOT CERTIFIED PRE OWNED PURCHASED FROM HENDRICKS HONDA, BRADENTON, FL. I PURCHASED 1/27/2015. ORIGINAL IN SERVICE 4/19/2012. IN FLORIDA. VEHICLE HAS NOT BEEN IN WINTER WEATHER OR ON SALTED ROADS SINCE ORIGINAL IN SERVICE DATE. APPR. 1 WEEK AFTER PURCHASE I BROUGHT TO THE ATTENTION OF USED CAR DEPT. PERSONEL THAT ALL 4 BRAKE ROTORS WERE SHOWING RUST ON ALL NON BRAKING SURFACES. I WAS TOLD THIS WAS NORMAL AND THEY WOULD NOT ADDRESS THIS ISSUE. I SUBSEQUENTLY RETURNED WITH VEHICLE TO MY HOME IN MASS. RUST ON ROTORS PROGRESSED TO POINT OF LOOKING LIKE IT WOULD AFFECT THE INTEGRITY OF THE ROTOR. UPON RRETURNING TO MY HOME IN MASS. I BROUGHT IT TO THE SERVICE DEPT OF ORLEANS AUTO, AS SUBSIDIARY OF THE AUTHORIZED HONDA DEALER; HYANNIS HONDA,AND WAS TOLD THAT HONDA WOULD NOT ADDRESS THIS ISSUE. AUG 4.2015, I BROUGHT THE VEHICLE TO HYANNIS HONDA TO BE INSPECTED BY SERVICE MANAGER; NORMAN LAMARRE, AND SERVICE DIRECTOR, RENE EANSEREAU. BOTH CONFIRMED THAT THIS IS A COMMONLY SEEN PROBLEM ON RECENT HONDA VEHICLES AND A KNOWN HONDA PROBLEM, THEY HAVE DEALT WITH MANY TIMES OVER MANY YEARS AND HAVE HAD MANY COMPLAINTS. HOWEVER AMERICAN HONDA WILL NOT COVER RUST ON ROTORS AS A WARRANTY. THIS IS UNACCEPTABLE AS THIS IS A SAFETY ISSUE THAT AMERICAN HONDA IS REFUSING TO ADDRESS. I AM REQUESTING YOUR ASSISTANCE IN THE MATTER. I AM CONVINCED THAT THE THE INTEGRITY OF THESE BRAKE ROTORS IS PRESENTLY COMPROMISED, IN THE COOLING VAN AREA AND THE HUB AREA. I AM REQUESTING YOUR ASSISTANCE IN THE MATTER. UPDATED 10/06/15*LJ *CN

TL* THE CONTACT OWNS A 2012 HONDA PILOT. WHILE AT A STOP LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE BEFORE GOING INTO A HIGHER SPEED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

I WAS IN MY DRIVEWAY, APPLYING BRAKES AS I BEGAN COASTING TO A STOP IN FRONT OF MY HOUSE WHEN THE CAR SUDDENLY ACCELERATED SMASHING INTO THE FRONT OF MY HOUSE. MIDDLE OF THE DAY, NO RAIN, NOT IMPAIRED, FLAT DRIVEWAY. AIR BAGS DID NOT ACTIVATE. PAINT/SCRATCHES ON THE FRONT BUMPER AND CRACKS ON THE HOUSE STUCCO BUT NO MAJOR DAMAGE. ACCELERATION STARTED JUST A COUPLE YARDS FROM THE HOUSE. HONDA DEALERSHIP COULD NOT FIND ANY EVIDENCE OF A COMPUTER OR OTHER PROBLEM.

AIRBAG WAS RECALLED/REPLACED IN 2012-2013. HUSBAND WAS IN AN ACCIDENT WITH ANOTHER VEHICLE. HIS AIRBAG DEPLOYED AND LEFT A NASTY BURN ON HIS ARM. HE WAS TOLD IT WAS DUE TO THE POWDER. ACCIDENT OCCURRED IN TOWN WHILE TURNING SO RELATIVELY SLOW SPEED. I FELT HE SHOULD REPORT THE INCIDENT BACK IN OCTOBER 2014 BEFORE I HAD HEARD ABOUT THESE RECENT AIRBAG RECALLS. MY CONCERN IS THERE MAY BE PROBLEMS WITH THE REPLACEMENT AIRBAG IF THAT IS WHAT HE RECEIVED - I DONT HAVE ACCESS TO HIS VIN NUMBER RIGHT NOW.

HUSBAND WAS DRIVING MY 2012 HONDA PILOT AND PASSENGER CURTAIN AIR BAG RUPTURES. PATTY PACK HONDA MANAGER STATES THEY ARE NOT RESPONSIBLE FOR FIXING MY VEHICLE. GEICO INSURANCE COMPANY IS STATING THERE INVESTIGATION DETERMINED THAT HONDA IS RESPONSIBLE FOR REPAIRS. EITHER PARTY IS TRYING TO REPAIR MY VEHICLE. HONDA STATES ITS MY INSURANCE COMPANY RESPONSIBILITY AND GEICO STATES ITS HONDA RESPONSIBILITY. AFTER CONDUCTING RESEARCH ON MY VEHICLE, I EVEN CALLED HONDA AND SPOKE WITH MANAGER AND TOLD THEM THAT THEY HAVE A AIR BAG RECALL ON THIS VEHICLE. THEY NEVER ONCE OFFERED TO FIX MY VEHICLE! I HAVE/AM GOING THROUGH HELL JUST TO GET TRY TO GET MY VEHICLE FIXED.