2012 Honda Pilot

TL* THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH AND ATTEMPTING TO DECELERATE, THE VEHICLE SUDDENLY BEGAN TO VIBRATE AND LOSE POWER BEFORE RESPONDING NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER BUT NO DIAGNOSIS WAS DETERMINED. NO REPAIRS WERE PERFORMED. THE CONTACT WAS INFORMED THAT THE VIBRATION WAS CAUSED BY THE MOTOR MOUNTS, WHICH THE DEALER ADVISED WAS NORMAL. THE VEHICLE CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 15,000.

I HAVE A 2012 HONDA PILOT- I PURCHASED USED WITH 9K MILES. I HAVE PUT APPROXIMATELY 5K MILES ON THE VEHICLE AND IMMEDIATELY NOTICED AN ENGINE VIBRATION SIMILAR TO BEING IN THE WRONG GEAR IN A MANUAL TRANSMISSION. I TOOK THE CAR INTO THE HONDA DEALERSHIP AND ASKED THEM TO CHECK THE TRANSMISSION- AS I INITIALLY THOUGHT THAT IT WAS A "HUNTING" ISSUE WITH THE TRANSMISSION- THE DEALER INDICATED THAT IT WAS NORMAL. THE MORE I DRIVE THE VEHICLE, THE MORE IT APPEARS TO BE RELATED TO THE ENGINE AND NOT THE TRANSMISSION. THE VIBRATION IS VERY ANNOYING AND NOT NORMAL. HONDA NEEDS TO STEP-UP AND TAKE CARE OF THE PROBLEM. TOO MANY ISSUES OUT THERE WITH OTHERS WITH SAME COMPLAINTS. IF HONDA DOES NOT CORRECT SOON IT WILL TELL ME A LOT ABOUT THE QUALITY STATUS OF THEIR BRAND. THIS IS MY 4TH HONDA AND WILL CERTAINLY BE MY LAST THAT IF HONDA FAILS TO SOLVE THE PROBLEM. LET'S SEE IT HONDA- CLOCK IS TICKING... *TR

PURCHASED 2012 HONDA PILOT JULY 2012. WENT ON A TRIP A FEW DAYS LATER AND NOTICED A VIBRATION IN THE STEERING WHEEL, SEAT AND FLOOR. AS TIME WENT ON I FIGURED OUT IT WAS HAPPENING WHEN THE ECO MODE WAS ENGAGED. AT APPROX. 45 MPH THE TRANSMISSION SHUDDERS BADLY LIKE IT DOESN'T KNOW WHAT GEAR TO SHIFT INTO. EVEN AT LOWER (30-40 MPH) AND HIGHER (50-70) SPEEDS I CAN FEEL WHEN THE ECO MODE KICKS IN AND THE VIBRATION / SHUDDERING STARTS. I'VE BEEN TO THE DEALERSHIP, THEY SAID THEY COULD FEEL THE VIBRATION BUT NOTHING WAS WRONG. EVEN BROUGHT IN A REGIONAL HONDA REPRESENTATIVE WHO TOLD ME THAT'S THE WAY THE VEHICLE WORKS AND THERE IS NOTHING THEY WOULD DO ABOUT IT. WHAT I CAN SEE HAPPENING IS MY WARRANTY RUNS OUT AND THE SYSTEM FAILS AND I'M STUCK WITH A BIG REPAIR BILL. *TR

AFTER THE BREAK-IN PERIOD, I TOOK THE VEHICLE TO HIGHWAY SPEED. CONSTANT VIBRATION UNDER LIGHT THROTTLE AT CONSTANT SPEED (BETWEEN 63-68 MPH), ECO MODE. ONLY SOLUTION IS TO RAISE OR REDUCE THE SPEED WHICH IS A SAFETY CONCERN ON THE HIGHWAY - RUNNING OVER PEOPLE OR GET RUN OVER. THE VIBRATION IS VERY ANNOYING WHICH CAUSE THE DRIVERS (AND THE PASSENGERS) TO LOSE FOCUS ON THE ROAD - ANOTHER SAFETY CONCERN. BROUGHT THE CAR BACK TO THE DEALER SEVERAL TIMES BUT NO SOLUTION TO FIX IT, CURRENTLY DRIVING THIS VEHICLE ON THE ROAD AND PUT MY FAMILY AND OTHER CARS ON THE ROAD IN DANGER AS HONDA THINKS IT'S A CHARACTERISTIC OF THE VEHICLE. *TR

INTERMITTENT ACCELERATOR RESPONSE DELAY. SOMETIMES WHEN YOU NEED TO ACCELERATE, AS WHEN MAKING A LEFT TURN IN TRAFFIC, THE RESPONSE DELAYS AND THEN RESPONDS. THIS IS A SAFETY ISSUE. YOU CANNOT DEPEND UPON RESPONSE TO THE ACCELERATOR WHEN YOU MAY NEED IT. HONDA UPGRADED A PROGRAM EARLIER AND THERE WAS IMPROVEMENT, BUT THE PROBLEM STILL PERSISTS. *TR

A FEW THOUSAND MILES AFTER PURCHASE OF MY 2012 HONDA PILOT TOURING, I BEGAN TO EXPERIENCE DRIVE TRAIN VIBRATION ISSUES. THE VIBRATION WAS MOST NOTICABLE BETWEEN 40-45 MPH BUT ALSO NOTICABLE AT OTHER SPEEDS. IT IS RELATED TO THE ECO MODE AND THE VTM. THE VIBRATION GROWS WORSE AS THE DRIVE TRAIN IS PUT UNDER LOAD JUST BEFORE IT SHIFTS OUT OF ECO MODE. THE VIBRATION IS NOT NOTICABLE WHEN THE VEHICLE IS NOT IN ECO MODE AND ENGAGING ALL 6 CYLINDERS. I CONTACTED MY DEALERSHIP AND TEST DROVE IT WITH THE SERVICE MANAGER WHO ALSO EXPERIENCED THE VIBRATIONS. MY DEALERSHIP CONTACTED HONDA TECHS AND WAS INITIALLY TOLD IT WAS THE TORQUE CONVERTER. I SCHEDULED ANOTHER APPOINTMENT WITH THE DEALERSHIP TO REPLACE THE TORQUE CONVERTER. COMPUTER DATA WAS COLLECTED FROM THE VEHICLE AND SENT TO HONDA. AT THAT TIME, THEY DETERMINED NOT TO REPLACE THE CONVERTER AND INSTEAD REPLACED THE PROPELLER SHAFT. THE VIBRATION ISSUES CONTINUED. I SCHEDULED ANOTHER APPOINTMENT WITH THE DEALERSHIP AND TEST DROVE A 2013 PILOT. IT HAD THE SAME ISSUES. MY DEALERSHIP AGAIN CONTACTED HONDA TECHS AND WAS FINALLY TOLD THAT THE VIBRATIONS ARE INHERENT IN THE VEHICLE AND THAT THERE ARE NO PLANS TO CORRECT THE ISSUE. I CONTACTED HONDA DIRECTLY TO COMPLAIN ABOUT THE ISSUE AND REQUEST A SCHEDULE TO CORRECT THE PROBLEM. A CASE MANAGER WAS ASSIGNED TO MY COMPLAINT, AND I RECEIVED A RETURN CALL. WHEN I COMPLAINED ABOUT THE VIBRATIONS, I WAS INFORMED THAT THEY WERE A "SYMPTOM" OF THE VTM. WHEN I ASKED WHY I DID NOT EXPERIENCE THE SAME ISSUES WHEN NOT IN ECO MODE, IT WAS REPEATED THAT IT WAS A "SYMPTOM" OF THE VTM. HONDA ACKNOWLEDGES A VTM "SYMPTOM", BUT WILL NOT DISCUSS IT IN ANY MORE DETAIL. I AM CNCERNED ABOUT THE LONG TERM AFFECTS ON THE DRIVE TRAIN AND DRIVABILITY OF THE VEHICLE. I WON'T ALLOW MY FAMILY TO DRIVE THE VEHICLE FOR FEAR OF CATSTROPHIC FAILURE LEAVING THEM STRANDED ON THE ROADSIDE. *TR

I RECENTLY PURCHASED A 2012 HONDA PILOT TO REPLACE A 2010 PILOT THAT HAD SOME UNCHARACTERISTIC ISSUES. WEEKS AFTER DRIVING IT OFF THE LOT, I BEGAN TO NOTICE A NOISE WHEN THE AC FAN KICKED ON. I TOOK THE PILOT TO THE DEALERSHIP AND WAS TOLD THIS WAS JUST THE SOUND THE FAN MAKES WHEN IT KICKS ON. FOR THOSE WHO HAVE EXPERIENCED THIS ISSUE, THEY KNOW THIS SOUND IS ANYTHING BUT NORMAL. IT IS A QUITE LOUD WHINING NOISE THAT CHANGES IT'S PITCH WHILE YOU ARE SITTING IDOL WITH THE AC ON. A SECOND ISSUE I HAVE SEEN IS THE VIBRATION WHEN DRIVING AT A CONSTANT SPEED. THE PILOT DRIVES WELL WHEN INCREASING OR DECREASING SPEED, BUT A CONSTANT SPEED CAUSES A VIBRATION SIMILAR TO THAT OF A MANUAL TRANSMISSION VEHICLE RUNNING IN TOO HIGH OF GEAR. THIS ISSUE IS TERRIBLY ANNOYING AND THE ONLY WAY TO AVOID IS TO CONSTANTLY CHANGE YOUR SPEED. BOTH OF THE ISSUES CAN BE FOUND IN REPORTS ONLINE WITH A CONSISTENT ANSWER: HONDA KNOWS ABOUT THE ISSUES BUT HAS NO CURRENT FIX. I WISH I HAD NEVER BOUGHT THIS VEHICLE. TWO PILOTS AT THIS POINT AND NO LUCK. THERE NEEDS TO BE A RECALL ON THESE ISSUES AND SUPPORT FROM HONDA. *TR

DRIVING HOME FROM THE DEALER IN A BRAND NEW 2012 HONDA PILOT, 4WD, EX-L W/RES ON 6/26/12. AT APPROXIMATELY 62 TO 65 MPH THE TRANSMISSION IS LURCHING AS IT APPEARS TO BE SHIFTING BACK AND FORTH BETWEEN 4TH AND 5TH GEAR. THIS CAUSES A JERKING MOTION AND CAN BE FELT IN THE STEERING. TOOK VEHICLE BACK TO DEALER ON 6/28/12 AND A HONDA TECHNICIAN DROVE THE VEHICLE AS I WAS IN THE PASSENGER SEAT. THE TECHNICIAN CONFIRMED THE ISSUE AND INDICATED IT WAS EXACTLY AS I HAD DESCRIBED. HE SAYS THIS IS A KNOWN PROBLEM BUT THERE IS NO FIX. HE SAID IT'S DUE TO THE TORQUE CONVERTER. HE SAID IT IS THE SAME ON THE ODYSSEY MODELS BUT HONDA RELEASED SOME SOFTWARE UPDATES BUT THEY WEREN'T SUCCESSFUL. HE SAID IF IT HAPPENS JUST SPEED UP OR SLOW DOWN (HE REALLY SAID THIS). HE SAID IF HONDA RELEASES ANY SOFTWARE UPDATES THEY'LL CONTACT ME. WOW. *TR

TL* THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED THAT WHEN DRIVING APPROXIMATELY 45-70 MPH HE NOTICED THAT THE VEHICLE WOULD START TO SHUTTER. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY ADVISED THE CONTACT THAT WHAT HE WAS FEELING WAS NORMAL FOR THE VEHICLE. AFTER THE DIAGNOSIS THE OWNER STATED THAT HE BELIEVED THAT THE FAILURE WAS DUE TO THE TORQUE CONVERTER. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 30. THE VIN WAS UNAVAILABLE.