2011 Honda Pilot

TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT WHEN THE PASSENGER ENTERED THE VEHICLE AND SHUT THE DOOR, THE AIR BAG DEPLOYED INADVERTENTLY AND STRUCK THE PASSENGER ON THE HEAD AND ARM. THE FAILURE CAUSED ALL THREE OF THE CHILD PASSENGERS AND THE DRIVER TO ENDURE HEAD AND EAR ACHES FROM THE LOUD NOISE OF THE AIR BAG DEPLOYMENT. THERE WAS NO MEDICAL ATTENTION REQUIRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND THE MECHANIC STATED THAT HE HAD NEVER EXPERIENCED THE FAILURE; THEREFORE, THE VEHICLE HAD TO BE DIAGNOSED BY A DISTRICT MANAGER IN ORDER TO CONFIRM THAT THE VEHICLE WAS NOT INVOLVED IN A CRASH. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,100.

2011 HONDA PILOT EXPERIENCING A SEVERE VIBRATION ISSUES WHEN APPLYING THE BRAKES WHEN TRAVELING AT HIGHWAY SPEEDS (45MPH+). THE VEHICLE STABILITY, STEERING AND CONTROL DO NOT FEEL SAFE UNDER THESE CONDITIONS. WE FIRST IDENTIFIED THE PROBLEM WITH HONDA AT 39000 MILES IN 2012 AND THEY BALANCED THE TIRES. BROUGHT TO HONDA'S ATTENTION AGAIN AT 69000 MILES IN AUGUST 2013. THEY REPLACED THE FRONT AND REAR BRAKE PADS AND RESURFACED FRONT AND REAR THE ROTORS FOR A CHARGE OF $478. STILL EXPERIENCING AT 80000 MILES AND THEY SAID WE NEED NEW FRONT ROTORS ($440) AND NEED TO REPLACE COMPLIANCE ARM BUSHINGS (FOUND COMPLIANCE BUSHINGS SPLIT AND TORN) FOR $736.95. PLEASE INVESTIGATE AS A SERIOUS DEFECTIVE ISSUE THAT PERHAPS WARRANTS A RECALL. *TR

WHILE MAKING A 3 POINT TURN IN A DRIVEWAY IN ORDER TO PARALLEL PARK ON THE STREET MY 2011 HONDA PILOT ACCELERATED AT A HIGH RATE OF SPEED AND HIT A PARKED CAR. MY 2011 HONDA PILOT CONTINUED OUT OF CONTROL HIT A CURB AND ALMOST HIT A CHAIN LINK FENCE WHICH WOULD HAVE CAUSED ME TO TRAVEL INTO A BUSY FOUR LANE ROAD. MY 2011 HONDA PILOT STOPPED BY PRESSING BOTH FEET ON THE BRAKE. FIVE HOURS LATER MY BATTERY WAS DEAD. I HAD AAA ROADSIDE SERVICE REPLACE IT. I TOOK MY 2011 HONDA PILOT TO THE DEALERSHIP TODAY WHERE THE SERVICE REP AGREED THAT THERE HAVE BEEN ACCELERATION PROBLEMS WITH THE HONDA PILOT. HE HAD ME GO TO A BODY SHOP NEXT DOOR WHERE THE REP TOLD ME HE WOULD ONLY WORK ON THE BODY PROBLEMS. HE ADVISED ME TO GO BACK TO HONDA BECAUSE I WANTED TO KNOW WHAT MAY HAVE HAPPENED AND TO BE SURE MY CAR WAS SAFE TO DRIVE. WHEN I WENT BACK TO HONDA THE SAME REP TOLD ME HE DID NOT TELL ME THAT HONDA HAD ANY ACCELERATION PROBLEMS. *TR

I WAS STOPPED IN A DRIVE THRU WITH MY FOOT ON THE BRAKE AND 2 VEHICLES IN FRONT OF ME. SUDDENLY ,WHILE MY FOOT WAS STILL ON THE BRAKE, MY TRUCK LUNGED FORWARD HITTING THE TRUCK IN FRONT ON ME AND FORCING THAT TRUCK TO HIT THE TRUCK IN FRONT OF THEM. BUT IT DIDN'T END THERE. WHEN MY TRUCK ORIGINALLY LUNGED, THE ENGINE REVVED AND AFTER HITTING THE TRUCK IN FRONT OF ME, MY TRUCK ENGINE CONTINUED TO REV UP AND DOWN AND MY TRUCK CONTINUED TO BOUNCE OFF AND ON THE TRUCK IN FRONT OF ME. AFTER THE INITIAL IMPACT I PLACED BOTH FEET ON THE BRAKE AND WAS PUSHING AS HARD AS I COULD TRYING TO MAKE MY TRUCK STOP. I WAS PRACTICALLY STANDING ON THE BRAKES, BUT I HAD NO CONTROL. THE REVVING AND BOUNCING OFF AND ON THE TRUCK IN FRONT OF ME WENT ON FOR SEVERAL SECONDS. FINALLY, MY LEGS GOT TIRED FROM PUSHING SO HARD ON THE BRAKES I JUST TOOK THEM OFF AND THE TRUCK JUST STOPPED MOVING AND ENGINE STOPPED REVVING. WHEN ALL OF THIS WAS HAPPENING, MY SENSORS NEVER WENT OFF. ALTHOUGH WHEN MY TRUCK CAME TO A STOP , I PUT IT IN PARK AND GOT OUT TO SEE IF THE PERSON IN FRONT OF ME WAS OK. I NOTICED THAT I WAS WITHIN 2 INCHES OF HER BUMPER AND WHEN I GOT BACK IN MY TRUCK, THE SENSOR WAS ONLY BEEPING. I CONTACTED AMERICAN HONDA WHO ADVISED ME TO TAKE IT TO HONDA OF BOWIE, WHERE I PURCHASED THE VEHICLE. I WAS TOLD THAT AN INSPECTOR FROM AMERICAN HONDA AND THE SERVICE MANAGER FROM HONDA OF BOWIE WOULD INSPECT THE TRUCK THOROUGHLY. AFTER DOING SO, THEY INFORMED MY HUSBAND THAT THERE WAS NOTHING WRONG WITH THE VEHICLE AND THERE WAS NOTHING THEY COULD DO. I FEEL THERE IS A SAFETY ISSUE WITH THIS TRUCK AND I AM VERY NERVOUS AND ANXIOUS WHEN DRIVING IT. I FEEL HONDA HAS LET ME DOWN AND IS REFUSING TO TAKE RESPONSIBILITY FOR A VERY SERIOUS ISSUE. *TR

SHORTLY AFTER PURCHASING THE 2011 HONDA PILOT MY WIFE COMPLAINED OF EYES AND THROAT IRRITATION WHEN TRAVELING IN THE CAR FOR A HALF HOUR OR LONGER. THERE IS NO ODOR. I DID NOT SEEM TO BE SENSITIVE TO THESE SYMPTOMS AT THIS TIME. WE TOOK IT TO THE DEALER TO BE CHECKED AND THEY FOUND NO LEAKS, ENGINE/HEATER/AIR CONDITIONING. PROBLEM CONTINUED YEAR ROUND WITH BOTH THE HEATER IN OPERATION AND/OR THE AIR CONDITIONING. OVER THE MONTHS AND YEARS MY WIFE CONTINUED TO COMPLAIN AND SUBSEQUENT VISITS TO THE DEALER RESULTED IN CHECKS FOR LEAKS (NONE FOUND) AND REPLACEMENTS OF CABIN FILTER BUT NO RESULTS. MY WIFE CONTINUED TO TOLERATE BY TURNING OF VENTS AND OPENING HER WINDOW OVER THE PAST FEW MONTHS THE PROBLEM HAS MARKEDLY WORSENED AND IT BOTHERS ME NOW AS WELL AS MY FOUR GRAND CHILDREN WHO ARE FREQUENT PASSENGERS. EYES, NOSE, THROAT AND LIPS FEEL A BURNING SENSATION PLUS HEADACHES. TOOK IT BACK TO THE DEALER YESTERDAY WITH THE SAME RESULT. THEY FOUND NO LEAKS, REPLACED CABIN FILTER, 15 MILE TEST RIDE WITH MANAGER AND HE SAID HE DID NOT NOTICE OUR SYMPTOMS ($170). I TALKED WITH 2 OTHER HONDA DEALERS AFTERWARDS AND THEY CLAIM TO KNOW OF NO SUCH PROBLEM BUT ARE WILLING TO TROUBLESHOOT TO TRY TO FIND OUT WHAT THE PROBLEM IS (AT MY EXPENSE). MY INTERNET SEARCH OF THE LAST 12 HOURS INDICATES THAT OUR SYMPTOM ARE TOTALLY CONSISTENT WITH THE EXPOSURE TO THE EXPOSURE TO CHEMICALS USED IN THE AIR BAGS, NAMELY THE HIGHLY TOXIC SODIUM AZIDE AND POTASSIUM NITRATE. COULD THEY BE RELEASING GAS? ANY ONE ELSE HAVE THIS PROBLEM? IF SO, HAVE YOU FOUND THE SOURCE AND FIXED IT? *JS

2011 HONDA PILOT HAS CRACKED, LEAKING COMPLIANCE BUSHINGS. NOW WHENEVER I PRESS ON THE BREAK PEDAL AT ANY SPEED ABOVE 30MPH THE WHOLE LARGE VEHICLE SHAKES AND SHAKES UNTIL I TAKE MY FOOT OFF IT, AND ON A DOWNSLOPE IT FEELS AS IF THE PILOT DIVES FORWARD WITH NO INTENT OF STOPPING.. HONDA IS AWARE OF THE MANY COMPLAINTS ABOUT THE EXACTLY SAME PROBLEM. HONDA HAS REDESIGNED THE PART TO BE REPLACED IN WHEN PILOTS COME IN FOR REPAIR/REPLACEMENT. WHY IS HONDA ALLOWED TO GO ON CHARGING CUSTOMERS WHO PAID ALMOST $40,000 FOR A DEFECTIVE VEHICLE WITH NO RECALL ON THIS ISSUE? I AM REQUESTING THE NHTSA WOULD INVESTIGATE AND PUT PRESSURE ON HONDA TO MAINTAIN QUALITY STANDARDS ON ITS VEHICLES. MY HONDA PILOT IS NOT EVEN 3 YEARS OLD WITH 45K MILES! *TR

IN THE LAST SIX WEEKS THE "STRUTS" HAVE FAILED. THE FIRST TIME WE WERE CHARGED TO REPLACE THEM. THEN WITHIN TWO WEEKS APPROXIMATELY, THEY BROKE AGAIN. NOW THE CAR IS BACK IN THE SHOP AGAIN FOR THE SAME REASON. WE DON'T KNOW MUCH ABOUT CARS, BUT THIS DOESN'T MAKE SENSE. WE HAVE USED THE CAR (E.G.: 6500 MILES) BUT CERTAINLY NOT DRIVEN IT IN ANY UNUSUAL WAY. *TR

WHEN DRIVING ON THE FREEWAY AT SPEEDS OF 60 TO 65 WHEN I NEED TO BRAKE THE FRONT END OF MY PILOT SHIMMIES WHILE I APPLY THE BRAKE CAUSING ME TO NOT BE SURE IF I'M GOING TO BE ABLE TO STOP. I THOUGHT MAYBE IT WAS ROUGH ROAD SURFACE AND MY SON THOUGHT IT WAS OUT IF BALANCE TIRES. I DON'T DRIVE THE FREEWAY THAT OFTEN AND THERE WERE NO ISSUES WHILE DRIVING ON CITY STREETS. LATELY I'VE BEEN ON THE FREEWAY MORE THAN USUAL AND I NOTICED THE PROBLEM WAS GETTING WORSE. ON MAY 1ST I WENT TO COSTCO WHERE I PURCHASED MY RADIAL TIRES JANUARY 2013 AND HAD THEM CHECK THE BALANCE OF MY TIRES. THEY SAID THEY WERE BALANCED AND PRESSURE WAS GOOD. LATER THAT DAY I CALLED HONDA SAN LEANDRO WHILE DRIVING HANDS FREE STATING I HAD A SERIOUS PROBLEM. THE PILOT WAS SHIMMING/VIBRATING VERY HARD. I FELT THE PROBLEM WAS SO DANGEROUS THAT I TOOK MY PILOT TO AN AUTOMOTIVE SHOP VERY CLOSE TO MY LOCATION LEAVING IT FOR REPAIRS. THE OWNER OF THE SHOP CALLED ME THE NEXT MORNING MAY 2, 2014 TELLING ME WHAT HE FOUND. THE BUSHINGS WERE CRACKED AND BROKEN. I ASKED TO BE SHOWN WHERE THEY CAME FROM AND WAS SHOWN THE APPROXIMATE AREA UNDER A DIFFERENT CAR AND WAS TOLD THAT THESE TWO BUSHINGS HAD THE JOB OF PROVIDING A SMOOTH DRIVE. THE OWNER TOLD ME THAT HONDA CHANGED THE DESIGN OF THE REPLACEMENT BUSHINGS WHICH LEADS ME TO BELIEVE THEY KNEW THE ORIGINAL DESIGN WAS DEFECTIVE. WHY DIDN'T HONDA ISSUE A RECALL? MY PILOT NOW HAS ONLY 38,000 MILES. MY BILL IS $513.82 WITH THE 2 BUSHINGS BEING $306.26.I HAVE THE ORIGINAL BUSHINGS THAT WERE REMOVED FROM MY PILOT.