2011 Honda Pilot

MY 18 YEAR OLD DAUGHTER WAS DRIVING HOME 6/28/19 AT MIDNIGHT. CAR DIED WHILE DRIVING. COASTED TO SIDE OF ROAD. RESTARTED AND DROVE SOME. SAME THING. MANY LIGHTS CAME ON. COASTED TO SIDE OF HIGHWAY. TRIED ONE MORE TIME AND MADE IT HOME. MILES ON ODO: 118,279. THE NEXT MORNING I STARTED THE CA AND TRIED TO DRIVE TO DEALERSHIP. AFTER 3 MILES, THE SAME HAPPENED TO ME. I WAS ABLE TO PULL OVER AND HAD AAA TOW IT 5 MILES TO DEALERSHIP. AT DEALERSHIP, THE SAID MANY ERROR CODES CAME UP BUT THEY RECOMMENDED REPLACING THE POWERTRAIN CONTROL MODULE (PCM). I PD $1,410.16 TO DO THIS ON JULY 2. I PICKED THE CAR UP AND DROVE LESS THAN A MILE AND THE SAME THING HAPPENED. I WAS ABLE TO START IT AGAIN AND THEN IT HAPPENED AS I COASTED BACK TO THE DEALERSHIP. THEY ANALYZED THE CAR, TALKED WITH HQ HONDA REPS AND THEY RECOMMENDED CHECKING THE SPARK PLUGS. THEY DID AND ALL 6 WERE BAD. HOWEVER, THEY WERE JUST REPLACED AT 102,42 MILES ABOUT 1 YEAR EARLIER. JULY 9. I DECIDED TO REPLACE THE SPARK PLUGS AND THE DEALERSHIP TO THEIR CREDIT ONLY CHARGED ME $200 (COST OF LABOR). I WAS HESITANT TO REPLACE THEM AS I WAS NOT CERTAIN THEY HAD IDENTIFIED THE TRUE PROBLEM. I WAS SHOCKED AFTER SPENDING THE $1,400 THAT IT HAPPENED AGAIN. EVER SINCE THEN I AM WONDERING IF THIS WILL HAPPEN AGAIN. I AM ALSO CONCERNED BECAUSE THIS PROBLEM OF THE CAR JUST SHUTTING DOWN IS EXTREMELY DANGEROUS, ESPECIALLY IF YOU FIND YOURSELF ON THE HIGHWAY. SO I WOULD LIKE SOMEONE TO LOOK INTO THIS AND TO SEE IF THIS HAS HAPPENED TO ANYONE ELSE. THANKS.

TL* THE CONTACT OWNS A 2011 HONDA PILOT. HALF AN HOUR AFTER THE CONTACT PARKED THE VEHICLE IN THE GARAGE, IT CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS AWAITING INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

I HAD RECENTLY DISCOVERED THAT ALL OF MY WINDOWS WOULD ROLL DOWN TO A THIRD OPEN EQUALLY IF THE KEY FOB ALARM WAS CONTINUOUSLY PUSHED (BY SOMETHING IS A PURSE OR BACKPACK) AND I MIGHT ALREADY BE AWAY FROM THE CAR. SO I WAS NOW MORE AWARE OF LOCKING MY CAR AND SETTING THE ALARM AND KEEPING THE KEYS IN SIGHT TILL I WAS FAR ENOUGH AWAY. THIS HAS NOTHING TO DO WITH THE CAR BEING ROBBED IT JUST MADE ME MORE AWARE TO LOCK THE CAR. I PARKED AND LOCKED THE CAR ON THE NIGHT OF 8/31/14 AND WENT TO BED. THE NEXT DAY MY CAR WAS UNLOCKED AND HAD BEEN RANSACKED. MANY THINGS WERE STOLEN FROM THE CAR BUT NOTHING WAS DAMAGED. WEEKS LATER I FOUND A HONDA MANUAL IN THE BUSHES. I THOUGHT IT WAS FROM MY CAR FROM THE ROBBERY. IT TURNED OUT IT BELONGED TO MY NEIGHBOR WHO DROVE A HONDA CIVIC. HE HAD ALSO BEEN ROBBED ON THE SAME DAY AND THOUGHT IT WAS ODD HIS CAR WAS UNLOCKED WHEN HE FOUND IT. BOTH OF US ARE PRETTY SURE SOMEBODY HAD THE TECHNOLOGY TO REMOTELY OPEN OUR CARS AND BYPASS THE SECURITY SYSTEMS. NEITHER ONE OF US REPORTED IT TO THE POLICE. HAVING BEEN ROBBED (GARAGE) BEFORE IN LOS ANGELES I FOUND THEY CAN DO NOTHING FOR YOU SO I DID NOT EVEN TELL MY INSURANCE COMPANY THINKING MY RATES MIGHT GO UP IF IT IS KNOWN MY CARE IS EASILY ROBBED, ALARM SYSTEM OR NOT. I NOW WAKE AT EVERY NOISE THINKING IT MIGHT BE HAPPENING AGAIN. I CAN NO LONGER LEAVE ANYTHING IN THE CAR AS I DON'T CONSIDER IT SECURE. IT HAS CHANGED MY SLEEPING HABITS AND MY WORK LIFE IS HARDER AS I CANNOT LEAVE ANYTHING IN THE CAR FOR ANY LENGTH OF TIME. I AM ANGRY THAT HONDA HAS DONE NOTHING ABOUT THIS.

ON JULY 19, 2014 I HAD AN OIL APPOINMENTAT 1:30 TO HAVE MY FREE OIL CHANGE. OF COURSE THE DEALERSHIP HAS TO MAKE MONEY SOME HOW, SO MY SERVICE ADVISOR OFFERED THAT I HAVE THE TRANSMISSION SERVICED. SINCE I WAS GETTING THE FREE OIL I FELT AS THOUGH I NEEDED TO BUY FOR SOME SERVICE. SO THE DID BOTH OIL AND TRANSMISSION SERVICE. LEFT THE DEALSHIP NO MORE THAN TEN MINUTES LATER ON MY WAY HOME,MY PILOT STARTED SMOKING ON THE RIGHT SIDE AS I STOPPED AND WAS PRAYING THE LIGHT TURN GREE N SO I COULD GO I TURNED AND MORE SMOKE COME UP. I JUMPED OUT OF THE CAR AND RAN TO MY HOUSE WHICH WAS NOT FAR AWAY AND GOT MY HUSBANC TO COME BACK WITH ME ONLY TO FIND MY CAR COMPLETLY ENGULFED IN FLAMES. MY CAR WAS A TOTAL LOSS. I BELIEVE THAT THIS WAS SOMETHING THAT OCCURED FROM THE DEALERSHIP. I NEVER HAD PROBLEMS WITH MY CAR. NOW THE FIRE INSPECTOR THAT WAS HIRED BY MY INSURNCE COMPANY STATED THAT ON THE FIRST INSPECTION THERE WAS NO TRANSMISSION OIL IN THE CAR IT HAD ALL LEAKED OUT. TRANSMISSION IS VERY FLAMABLE. I WOULD COULD HAVE DIED IN THAT CAR. NOTHING WAS SALVAGABLE. I WOULD LIKE VERY MUCH FOR SOMEOME TO CHECK ABOUT THIS. I FILED A CLAIM WITH MYT INSURANCE COMAPNY. I HAVE ALSO FILED A CLAIM AGAINST HONDA DIRECTLY AND OF COURSE I HAVE NOT BEEN IN CONTACT WITH. THIS WAS A DEVASTATING ACCIDENT/FIRE WHAT EVER THAT I HAVE HAD TO DEAL WITH. I KNOW IN MY HEART THAT THIS WAS SOMETHING DONE AT THE DEALERSHIP LEVEL AND THIS HAS REALLY PUT A SCARY SITUATION FOR ME. I AM VERY HESITATE ABOUT A LOT OF THINGS NOW. I HAVE LOTS OF PICTURES THAT I TOOK THAT YOU CAN SEE THAT MY CAR WAS A TOTAL LOSS. FIRE TOTALLY BURNT MY CAR. PLEASE CONTACT ME [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

RATHER THAN TAKE VEHICLE BACK TO DEALERSHIP, DECIDED TO TRY LOCAL SHOP INSTEAD. CLICKING & POPPING NOISE CONTINUE IN STEERING WHEN TURNING LEFT. SOUND GETTING WORSE AND CAN NOW HEAR IN A PARKING LOT WHEREAS BEFORE, WAS JUST TURNING ON ROADS. WAS TOLD BY LOCAL TECHNICIAN THAT SOUND COMING FROM INSIDE THE STEERING SHAFT AND WOULD COST UPWARDS OF $500 TO REPAIR. BLOWER MOTOR NEEDS REPLACING, PURCHASED NEW BATTERY, AND ALSO TOLD RIGHT FRONT CV AXLE LEAKING OIL, ANOTHER $400 TO REPLACE. SURPRISE SURPRISE, WAS TOLD AGAIN (THIRD TIME NOW HAVING OWNED THIS VEHICLE FOR JUST 4 YEARS) THAT THE FRONT ROTORS ARE WARPED AND THE FRONT BRAKE PADS DOWN TO 50%. TOTAL COST TO REPLACE AGAIN IS UPWARDS OF $600 PLUS LABOR. SERIOUSLY?! *JS

WHILE MAKING A 3 POINT TURN IN A DRIVEWAY IN ORDER TO PARALLEL PARK ON THE STREET MY 2011 HONDA PILOT ACCELERATED AT A HIGH RATE OF SPEED AND HIT A PARKED CAR. MY 2011 HONDA PILOT CONTINUED OUT OF CONTROL HIT A CURB AND ALMOST HIT A CHAIN LINK FENCE WHICH WOULD HAVE CAUSED ME TO TRAVEL INTO A BUSY FOUR LANE ROAD. MY 2011 HONDA PILOT STOPPED BY PRESSING BOTH FEET ON THE BRAKE. FIVE HOURS LATER MY BATTERY WAS DEAD. I HAD AAA ROADSIDE SERVICE REPLACE IT. I TOOK MY 2011 HONDA PILOT TO THE DEALERSHIP TODAY WHERE THE SERVICE REP AGREED THAT THERE HAVE BEEN ACCELERATION PROBLEMS WITH THE HONDA PILOT. HE HAD ME GO TO A BODY SHOP NEXT DOOR WHERE THE REP TOLD ME HE WOULD ONLY WORK ON THE BODY PROBLEMS. HE ADVISED ME TO GO BACK TO HONDA BECAUSE I WANTED TO KNOW WHAT MAY HAVE HAPPENED AND TO BE SURE MY CAR WAS SAFE TO DRIVE. WHEN I WENT BACK TO HONDA THE SAME REP TOLD ME HE DID NOT TELL ME THAT HONDA HAD ANY ACCELERATION PROBLEMS. *TR

VEHICLE PURCHASED NEW IN 2011. NO ISSUES UNTIL MID 2012. WHEN ATTEMPTING TO START CAR, THE STARTING SEQUENCE WORKS BUT ENGINE DOES NOT TURNOVER. THE STARTER CLICKS, BUT NOTHING ELSE HAPPENS. THE FIRST TIME THIS HAPPENED, CAR HAD TO BE JUMPSTARTED TO GET STARTED. BATTERY TEST WAS CONDUCTED WITH NO ISSUES. THE SECOND, THIRD AND FOURTH TIMES IT HAPPENED, THE CAR EVENTUALLY STATED WITH NO ISSUE. THE VEHICLE IS LOCATED IN SOUTHERN CA, SO COLD WEATHER IS NOT A FACTOR. BATTERY CHECKS EACH TIME INDICATE NO ISSUE WITH THE BATTERY. MOST RECENT TIME, ON 2/23/14, SAME EXACT PROBLEM. *TR