2014 Honda Odyssey

AT 29,000 MILES, MARCH OF 2015, ROTORS HAD TO BE RE-SURFACED. AT THAT TIME MECHANIC STATED THEY WHERE HAVING A LOT OF PROBLEMS WITH ODYSSEY ROTORS AS THE ROTOR WAS TOO SMALL FOR THE WEIGHT OF THE ODYSSEY. MECHANIC AND SERIVE WRITER STATED THAT ALL IT TOOK TO WRAPP ROTORS WAS ONE SEMI-HARD STOP. DEALER RE-SURFACE ROTOR UNDER WARRANTY, BUT WOULD NOT REPLACE BRAKE PADS THAT HAD A GROOVE IN THEM FROM WRAPPED ROTOR. NOW AT 44,000 MILES, NOV.3, 2015, ROTORS ARE WRAPPED AGAIN AND NEED TO BE REPLACED. DEALER REFUSES TO DO ANYTHING ABOUT THIS PROBLEM. I BELIEVE THIS IS A SAFETY PROBLEM HONDA SHOULD TAKE CARE OF BY REPLACING ROTORS WITH A HEAVY DUTY ROTOR AND NEW BRAKE PADS.

AT ROUGHLY 35,000, I WAS TOLD THAT THE ROTORS WERE WARPED AND NEEDED RESURFACING. I'VE OWNED MULTIPLE CARS AND NEVER HAD A BRAKE ISSUE WITH SUCH LOW MILEAGE. CAR SHAKES EXCESSIVELY UPON BREAKING AND COULD CAUSE ACCIDENT - IT IS WORSE AT HIGHER SPEEDS. THIS SEEMS TO BE AN ISSUE IN MANY HONDAS AND WHICH COULD BE RESPONSIBLE FOR ACCIDENTS.

TL* THE CONTACT OWNS A 2014 HONDA ODYSSEY. WHILE DRIVING 30 MPH CHANGING FROM A PAVED TO AN UNPAVED LANE, THE BRAKE PEDAL SANK TO THE FLOOR AND THE VEHICLE SUDDENLY ACCELERATED. THE VEHICLE WAS SHIFTED INTO PARK AND TURNED OFF. AFTER RESTARTING THE ENGINE, THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,000.

EXPERIENCED EXTREME SHAKING WHILE BRAKING AT HIGH SPEEDS. BROUGHT THE CAR INTO THE DEALERSHIP AND THEY SAID MY ROTORS ARE WARPED. I ASKED THEM WHY MY ROTORS WERE WARPED AT 6K MILES AND THEY DIDN'T REALLY SAY ANYTHING. THE PROBLEM CAME BACK ANOTHER TIME SIX MONTHS LATER AND AGAIN THEY TURNED THE ROTORS. IT JUST HAPPENED AGAIN AND THEY SAID MY ROTORS ARE TOO THIN TO TURN AND THEY NEED TO BE REPLACED AT 20K MILES. I COMPLAINED TO THE SERVICE MANAGER AND HE SAID THEY HAVE SEEN THREE OTHER CARS ALREADY OF THIS YEAR/MAKE WITH ROTOR NEEDING TO BE REPLACED AT LOW MILEAGE. THEY SAID THIS IS MORE NORMAL FOR A 60K MILE PLUS TYPE MAINTENANCE. HONDA HAS AGREED TO REPLACE THE ROTORS AND PADS FOR THE COST OF THE PARTS (FREE LABOR). HOWEVER I THOUGHT I SHOULD REPORT IT AS IT SEEMS TO BE A DEFECT AFFECTING MORE THAN JUST MY CAR.

WHEN DRIVING AT SPEEDS OVER 50 MILES AN HOUR AND BREAKING THE CAR SHUTTERES. THE PROBLEM CONTINUED TO GET WORSE AND THE CAR WOULD FEEL OUT OF CONTROL WHEN BRAKING AT OVER 50 MILES AN HOUR. THE FIRST FEW TIMES IT HAPPENED WAS IN WET WEATHER AND I ATTRIBUTED IT TO THAT. BUT THE PROBLEM CONTINUED AND THE FIRST ROTORS WERE REPLACED AT ABOUT 3000 MILES. SUBSEQUENTLY THE ROTORS WERE CHANGED 2 MORE TIMES AFTER THAT. THE FOURTH TIME WE REPORTED IT TO HONDA NATIONAL. WE WERE TOLD THAT THEY NEVER HEARD OF SUCH A PROBLEM AND THAT IT WAS BECAUSE IT WAS TOO HOT IN FLORIDA AND I BREAK TOO HARD DESPITE THE FACT THAT I'VE BEEN DRIVING FOR OVER 30 YEARS AND NEVER CAME ACROSS THIS PROBLEM. THEY ALSO TOLD US THAT THEY COULD NOT REPLACE THE VEHICLE BECAUSE THEY COULD NOT SELL OUR CURRENT VEHICLE BECAUSE IT WASN'T SAFE. SO BECAUSE OF CIRCUMSTANCES WE HAD TO PAY FEES LARGE FEES FOR ANOTHER CAR. HONDA REFUSES TO ADMIT THIS IS A PROBLEM . IF YOU RESEARCH ON THE WEB THERE WERE HUNDREDS EVEN THOUSANDS OF COMPLAINTS WITH PEOPLE GIVEN THE SAME ANSWER BY HONDA. I THINK THIS IS A REAL PROBLEM AND THE SHUTTERING GETS WORSE VERY QUICKLY AND CAN BE VERY DANGEROUS ON THE HIGHWAY AND SOMEBODY NEEDS TO LOOK INTO THIS PROBLEM.

AT 10K MILES, WE HAD VIBRATION AND SPORADIC HUMMING NOISE FROM BRAKES.I TOOK THE VEHICLE TO HONDA LAST YEAR WITH ABOUT 12.5K MILES ON VEHICLE.THEY WERE UNABLE TO HEAR THE NOISE BUT THEY WANTED TO TURN THE ROTORS TO ADDRESS THE ISSUE AND SAID IT WENT OUT OF WARRANTY AT 12K MILES.WE WERE SHOCKED AS WE HAVE HAD NUMEROUS VEHICLES AND NEVER HAD TO SERVICE BRAKES THIS EARLY.AFTER SPEAKING WITH THE MANAGER THEY AGREED TO FIX IT UNDER WARRANTY AND SAID BECAUSE OF DRIVING HABITS SOMETIMES BRAKES JUST NEED TO BE REPLACED SOONER.THE NOISE CONTINUED, WE TOOK IT BACK AROUND 24K MILES.THEY COULDN'T HEAR THE NOISE BUT SHAVED REAR ROTORS TO SEE IF IT HELPED. NOW WE HAVE 35K MILES AND BACK AT THE SERVICE DEPARTMENT FOR VIBRATION AND NOISE.THIS TIME I TOOK A CLIP OF THE NOISE SO THEY COULD HEAR IT. THE SOLUTION WAS NEW PADS AND TURN THE ROTORS ON ALL AXELS AND IT WOULD BE ABOUT $400 SINCE ITS NOT UNDER WARRANTY.THEY SAID BRAKES WERE IN MECHANICALLY GOOD CONDITION AND THE PADS STILL HAD ABOUT 40% SO I COULD JUST LIVE WITH NOISE AND VIBRATION IF I DIDNT WANT TO DO THE BRAKE JOB.I SAID I THOUGHT THIS WAS RIDICULOUS BASED ON ITS MILEAGE AND WAS AGAIN TOLD BASICALLY ITS DEPENDENT ON DRIVING HABITS (ALTHOUGH I HAVE NEVER HAD THIS PROBLEM ON ANY OTHER CAR IVE OWNED).I SAID I THINK ITS A HONDA BRAKE DESIGN ISSUE IN THAT ROTORS AND PADS ARE NOT ROBUST ENOUGH FOR THE SIZE OF THE VEHICLE AS THERE ARE OTHER COMPLAINTS ON NHTSA AND ONLINE WITH THE SAME ISSUES.WE TALKED TO THE SERVICE MANAGER WHO AGREED THEY HAVE SEEN THIS AS A PROBLEM AND ADMITTED HE HAS A PILOT THAT NEEDS BRAKES ABOUT EVERY 40K MILES.THEY AGREED TO TURN THE BACK ROTORS TO SEE IF THAT FIXES THE NOISE AND OFFERED A DISCOUNT TO DO THE FRONT BRAKES.HE LET US KNOW WE COULD USE AFTER MARKET PADS THAT MAY BE BETTER BUT ARENT UNDER THE HONDA WARRANTY (WE DIDNT DO THIS AND USED SAME PADS WITH LESS THAN APPEALING 12K MILE WARRANTY).

THE CAR HAS BEEN SHAKING (STEERING WHEEL SPECIFICALLY) WHEN BRAKING. THIS HAS BEEN GOING ON FOR ABOUT 5000 MILES BUT I DIDN'T REALIZE IT WAS AN ISSUE. UPON REVIEW IT WAS FOUND FRONT BRAKE PADS ARE 80% AND BACK ARE 50% BUT FRONT ROTORS ARE WARPED. DEALER IS NOT COVERING AS 'UNDER WARRANTY' SAYING THAT WARPED ROTORS ARE DRIVER WEAR. EVERYTHING I'M READING ONLINE SAYS THAT THIS IS HAPPENING TO A LOT OF 2011-2014 ODYSSEYS AND THAT THERE ARE MIXED RESULTS ON DEALERS COVERING UNDER WARRANTY. I DO NOT DRIVE AGGRESSIVELY AND DO NOT DRIVE MOUNTAINS/HILLS. I'VE HAD 5 HONDA'S INCLUDING ONE OTHER ODYSSEY WE DROVE FOR 9 YEARS AND NEVER HAD THIS PROBLEM. I'M ALSO READING IT HAS BEEN SHOWN TO HAPPEN REPEATEDLY AT LOW MILEAGE RATES. I WILL ADD ANOTHER CLAIM IF THIS HAPPENS AGAIN.

I TOOK THE VEHICLE TO HONDA DEALERSHIP FOR SERVICE BECAUSE OF A VIBRATION WHEN BRAKING. TECH FOUND ROTORS ARE WARPED. THIS IS THE SECOND SET OF ROTORS. THE FIRST SET WARPED AT 13,000 MILES AND WERE REPLACED UNDER WARRANTY. THE SECOND SET HAVE WARPED AT 11,000 MILES. DEALER SAID THAT THEY CAN TURN THE ROTORS BUT CANNOT REPLACE AGAIN UNDER WARRANTY UNLESS AMERICAN HONDA AUTHORIZES REPLACEMENT. I CONTACTED AMERICAN HONDA (AH) 1-800-999-1009 ON 5/29/15. RECEIVED VOICE MAIL MESSAGE FROM AH ON 6/1/15 THAT THEY WOULD CONTACT THE DEALER FOR INFORMATION. RECEIVED CALL FROM AH REP CHRISTOPHER (EXT. 117726), ON 6/9/15 STATING AH WOULD NOT REPLACE ROTORS BUT WOULD TURN AS COURTESY. I ASKED WHY NOT FULL REPLACEMENT AS 1ST SET OF BRAKES DEGRADED AT 13K MILES AND 2ND SET AT EVEN LOWER MILEAGE, 11K. REP SAYS MANY REASONS COULD HAVE CAUSED WEAR, WEATHER CONDITIONS, DRIVING STYLE, WEIGHT OF THE VEHICLE. I SAID THAT IF IT WAS WEIGHT OF VEHICLE THEN AH HAS FAULTY BRAKE DESIGN. THEN HE SAID THAT ACCORDING TO THE DEALERSHIP SERVICE DEPARTMENT IT WAS MY DRIVING STYLE. I SAID THAT BACKPEDDLING AND THAT THEY DON'T KNOW HOW I DRIVE. I THEN ASKED HIM FOR THE ESTIMATED LIFESPAN, IN MILES, OF THE BRAKES AND HE SAID THEY DON'T HAVE A LIFESPAN. I SAID THAT THERE HAS TO BE ONE, IS IT 15K OR 40K? HE REPEATED THAT THERE WAS NONE AVAILABLE. I ASKED HIM TO PUT THEIR (AH) CONCLUSION IN WRITING, USING THE ASSIGNED CASE NUMBER, N01-2015-05-29-01387. HE SAID AH WOULD NOT PROVIDE ANYTHING IN WRITING, BUT THAT THE DEALERSHIP WOULD WRITE UP A SERVICE ORDER. I REPEATED MY REQUEST FOR A WRITTEN REPONSE TO MY COMPLAINT AND HE INSISTED THAT AH DOES NOT DO THAT. NOTE: VEHICLE HAD STRUT ASSEMBLY REPLACED, UNDER WARRANTY, AT 6K MILES. UNDER WARRANTY, DEALERSHIP TO HAVE FAULTY DOOR LOCK ACCUATORS (LOCKS ACTIVATE AFTER EVERY STOP), WINDOW RUN CHANNELS/SEALS, AND BACK UP CAMERA CIRCUITS REPLACED. PARTS ORDERED 5/29/15.

THE HONDA ODYSSEY HAS TERRIBLE BRAKE SHIMMYING, ESPECIALLY UNDER A LITTLE MORE LOAD/HIGHER SPEEDS OR DOWN HILLS. THERE ARE A LARGE NUMBER OF COMPLAINTS ABOUT THIS EXACT PROBLEM AND THAT THE UNDER-SIZED ROTORS WARP EXTREMELY EASILY. HONDA DOES NOT COVER THIS UNDER WARRANTY AND EVEN THE REPAIR REP KNEW IT WAS A KNOWN ISSUE. HONDA KNOWS ABOUT THE ISSUE, IT AFFECTS ALL RECENT YEARS OF THE ODYSSEY YET NOTHING IS DONE ABOUT IT. I BELIEVE IT'S A SAFETY ISSUE. *TR