2014 Honda Odyssey

THIS IS THE 2ND RECALL I'VE HAD ON MY CAR WITHIN A YEAR ALL HAVING TO DO WITH THE 2ND ROW SEATS NOT LATCHING PROPERLY. THE LADY ON THE PHONE JUST TOLD ME THAT IF I BRAKE TOO HARD THE SEAT COULD POSSIBLY COME UNLATCHED. I HAVE A CHILD AND YOU'RE TELLING ME THAT HONDA ISN'T DOING ANYTHING EXCEPT WAITING FOR PARTS TO COME IN AND NOT SELLING THEIR NEW VANS UNTIL THESE PARTS COME IN. I DON'T FEEL THAT IS ENOUGH. HOW CAN HONDA ALLOW PEOPLE WHO OWN THESE VEHICLES TO STILL BE DRIVING THEM UNTIL THEY HAVE FIXED THE PROBLEM. IF I BRAKE HARD AND THE SEAT COMES UNLATCHED FROM THE FLOOR BOARD, WHICH IS WHAT THE LADY TOLD ME, THAT IS SUPER UNSAFE AND HONDA SHOULD BE DOING MORE ABOUT THIS PROBLEM, EVEN WORSE IF SOMEONE IS TO RUN INTO YOU OR REAR-END YOU. THE CHILD OR ADULT, WHOMEVER, WILL PROBABLY DIE IF THE SEAT UNLATCHES FROM THE FLOORBOARD. AND BETTER YET, THEY DON'T EVEN HAVE THE PARTS IN TO FIX THE PROBLEM.

OUR HONDA ODYSSEY WAS SUBJECT TO THE RECENT RECALL RELATING TO THE MOVEMENT OF THE SECOND ROW SEATS. WE TOOK THE VEHICLE IN FOR REPAIR AT THE NEARBY HONDA DEALERSHIP, AND IT WAS ALLEGEDLY FIXED. HOWEVER, SEVERAL DAYS THEREAFTER, WHILE I WAS DRIVING WITH MY TODDLER (IN A CAR SEAT ATTACHED TO THE PASSENGER SIDE SECOND ROW SEAT) AT APPROXIMATELY 15 MPH ON LOCAL STREETS, I BRAKED GENTLY TO MERGE INTO A LANE THAT WOULD TURN TOWARD THE HIGHWAY WHEN I HEARD MY CHILD CRYING IN SUDDEN DISTRESS. THE SEAT THAT SHE WAS IN HAD FLIPPED FORWARD INTO THE FRONT PASSENGER SEAT, AND HER HEAD AND BODY WAS PRESSED INTO THE FRONT PASSENGER SEAT. I IMMEDIATELY PUT THE CAR INTO PARK AND WENT TO SET THE SEAT BACK DOWN AND CHECK ON AND COMFORT MY CHILD. THERE WERE SOME INJURIES, AND WE SOUGHT MEDICAL ATTENTION. AFTER THE INCIDENT, I CHECKED THE SEAT THAT HAD FLIPPED FORWARD, AND IT WAS STILL NOT LOCKED INTO PLACE, DESPITE ME HAVING SET THE SEAT DOWN AFTER THE INCIDENT. I WOULD LIKE TO MAKE CLEAR THAT NO INDIVIDUAL HAS MOVED THIS SEAT SINCE WE RETRIEVED THE CAR AFTER ITS REPAIR FROM THE RECALL. THIS INCIDENT IS ABSOLUTELY UNACCEPTABLE, AS THIS INDICATES THAT THE REPAIR RELATING TO THE RECALL WAS NOT PROPERLY DONE OR ELSE THERE ARE ADDITIONAL MECHANICAL ISSUES INVOLVED. I ATTACHED A PICTURE OF HOW THE CAR SEAT WAS POSITIONED (WITH MY CHILD IN IT!). WE ALSO CALLED THE HONDA DEALERSHIP TO BRING THE CAR BACK IN FOR EVALUATION, AND THEY WERE UNABLE TO DETERMINE WHETHER THIS INCIDENT WAS DUE TO THEIR HUMAN ERROR OR A MECHANICAL ISSUE.

TL* THE CONTACT OWNS A 2014 HONDA ODYSSEY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V933000 (SEATS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION THREE MONTHS AGO. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT STATED THAT THE REAR DRIVER SIDE SEAT EXHIBITED A LATCH FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 850. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 HONDA ODYSSEY. WHILE DRIVING VARIOUS SPEEDS OR MAKING A TURN, THE SECOND ROW DRIVER AND PASSENGER SEATS FAILED TO LOCK IN PLACE AND INDEPENDENTLY SWAYED FROM SIDE TO SIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE VEHICLE WAS PREVIOUSLY SERVICED PER AN UNKNOWN NHTSA CAMPAIGN NUMBER RELATED TO THE SEATS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000.

NHTSA RECALL 16V-933 AND POSSIBLY DANGEROUS WINDSHIELD FRAME. I CALLED AMERICAN HONDA MOTOR CO. REGARDING NHRSA RECALL 16V-933 AND WINDSHIELD APPARENTLY COMING APART FROM ITS FRAME. AMERICAN HONDA MOTOR CO. REFUSED TO DISCUSS THESE ISSUES WITH ME; REFERRED ME, INSTEAD TO A LOCAL DEALER. I CALLED THE LOCAL HONDA EAST DEALERSHIP, 702-369-3099, ONLY TO BE TOLD THE ALL TECHNICIANS WERE TOO BUSY WITH MORE IMPORTANT MATTERS, BUT THAT I COULD LEAVE MY PHONE NUMBER AND ONE WILL CALL ME WHEN ONE BECOMES FREE. THAT WAS YESTERDAY MORNING, MARCH 8, 2017. AS OF THIS MORNING, MARCH 9, 2017, I10:33 AM, I HAVE RECEIVED NO PHONE CALL FROM HONDA EAST. HONDA CASE NO. 5766404.

CONTACTED "DAVE" AT HONDA TO INQUIRE WHETHER HONDA IS PREPARED TO DEAL WITH THE 2ND SEAT RECALL. THIS "CHAT" SESSION WITH "DAVE" IS A TOTAL FRAUD. TRY IT. DAVE DOES NOT EXIST. THE ONLY NOTICE I HAVE RECEIVED FROM HONDA REGARDING THIS RECALL STATED THAT HONDA DID NOT HAVE THE NECESSARY PARTS. HONDA WEBSITE STATES THAT I MUST BRING MY VEHICLE IN IMMEDIATELY BECAUSE MY LIFE IS AT STAKE. YET HONDA CANNOT TELL ME THAT IT CAN FIX THE PROBLEM. ALSO, I NOTICED TODAY THAT THE BOTTOM WINDSHIELD SEAL OR SUPPORT THAT HOLDS THE WINDSHIELD IN PLACE HAS BUCKLED IN NUMEROUS PLACES AND IS ABOUT TO COME OFF ENTIRELY. THIS WOULD PERMIT WATER TO ENTER THE ENGINE COMPARTMENT AND CREATE A DRIVING HAZARD. IT MIGHT ALSO PERMIT THE WINDSHIELD TO COME LOOSE. I SUSPECT THAT THIS IS NOT JUST MY VEHICLE, BUT IS LIKELY A PROBLEM WITH ALL OF THE HONDA LINEUP. I DON'T KNOW WHEN THIS HAPPENED, SO I CANNOT ANSWER THAT QUESTION.

THE SECOND ROW SEATS BOTH DRIVER AND PASSENGER SIDE DOES NOT LATCH PROPERLY. THIS USUALLY OCCURS WHEN ACCESSING THE 3RD ROW SEATS USING THE SLIDE HANDLE. UNDER NORMAL OPERATION, RETURNING THE 2ND ROW SEATS TO THE UPRIGHT POSITION SECURES THE SLIDER MECHANISM OF THE SEATS AND PREVENTS THE 2ND ROW SEAT FROM MOVING. HOWEVER, THE LOCKING MECHANISM DOES NOT WORK AND YOU WILL NOT KNOW THAT THE SEAT IS NOT SECURE. POSSIBLE INJURY MAY OCCUR TO THE 3RD ROW OCCUPANTS IF THE 2ND ROW SEAT MOVES WHEN THE VEHICLE IS IN MOTION. 2ND ROW SEAT OCCUPANTS ALSO MAY BE INJURED IN THIS SITUATION WHEN THE VEHICLE IS IN MOTION. DEALER REPLACED LOCKING MECHANISM OF THE PASSENGER-SIDE 2ND ROW SEATS BUT DRIVER SIDE SEAT NOW DISPLAYS THIS SYMPTOM.

THE SECOND ROW SEATS BOTH THE LEFT AND THE RIGHT SIDE DO NOT LOCK INTO PLACE WHEN YOU MOVE THE SEAT. YOU WOULD HAVE TO MANUALLY TOUCH THE BLACK BAR ON THE BOTTOM TO LOCK THE SEAT. MY CHILDREN SEVERAL TIMES HAVE HAD THE SEAT MOVE AND ALMOST CHOKE THEM WHEN WE COME TO A COMPLETE STOP. I HAVE COMPLAIN SEVERAL TIMES TO MY DEALERSHIP AND THEY HAVE TOLD ME THAT IT WAS A DEFECTIVE SPRING, HOWEVER WARRANTY WILL NOT CHANGE IT SINCE IT IS NOT BROKEN. THAT IS WEIRD SINCE IT IS NOT WORKING AS IT HAS BEEN INTENDED.

THE 2009 RULE REQUIRING CHANGES IN HEAD RESTRAINTS (COMMONLY CALLED HEAD RESTS) HAS RESULTED IN A DESIGN FOUND ON MANY VEHICLES (THE HONDA ODYSSEY IS JUST ONE EXAMPLE) THAT INCREDIBLY UNCOMFORTABLE FOR MANY DRIVERS. IN YOUR ATTEMPT TO HELP KEEP PEOPLE SAFE YOU HAVE CREATED AN UNSAFE ENVIRONMENT. THE ANGLE OF THE HEAD RESTRAINT PUSHING MY WIFE'S HEAD DOWN AND FORWARD CAUSING PAIN AND PREVENTING HER FROM SEEING OUT THE WINDOW PROPERLY. THIS CREATES A SERIOUS DRIVING HAZARD AND ESSENTIALLY ELIMINATED ANY VEHICLE MADE SINCE 2010 (WE HAVE TRIED GM, CHRYSLER, HONDA, TOYOTA SO FAR). THIS COULD BE SOLVED BY ALLOWING THE DRIVING TO ADJUST THE ANGLE OF THE HEAD RESTRAINT - YOU KNOW, BY TREATING US ADULTS CAPABLE OF MAKING DECISIONS ON OUR OWN AND DETERMINING WHAT WORKS FOR US. I FIND THE HEAD RESTRAINT UNCOMFORTABLE BUT I CAN "LIVE WITH IT" AFTER ADJUSTING IT. THANKING FOR KEEPING US SAFE AND RUINING DRIVING FOR MY FAMILY. GREAT JOB! TRYING GOOGLING "UNCOMFORTABLE HEADRESTS IN NEW CARS" TO SEE HOW MANY PEOPLE HAVE A PROBLEM WITH THIS LAW.