NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes complaints
55 reportsClear category filterMileage unknown · Jan 7, 2025
Service Brakes
We have taken our 2013 Honda Odyssey several times to the shop because the brakes don’t feel safe. They seem to work fine but the brakes pedal is spongy. Keeping the brake pedal slightly pressed with the engine running, the pedal continues to sink almost to the floor. So far we have spent over $1000 for a new brake booster, new …
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We have taken our 2013 Honda Odyssey several times to the shop because the brakes don’t feel safe. They seem to work fine but the brakes pedal is spongy. Keeping the brake pedal slightly pressed with the engine running, the pedal continues to sink almost to the floor. So far we have spent over $1000 for a new brake booster, new master cylinder, brake fluid flush and brake bleeding. The shop bled the brakes several times, manual and computer bleeding but the brakes are still spongy.
NHTSA ODI #11634622
1,000 miles · Feb 24, 2020
Service Brakes
FRONT BRAKE ROTORS WARP CAUSING STEERING WHEEL VIBRATION AND BRAKE PEDAL THUMPING. ROTORS HAVE BEEN RESURFACED 3 TIMES ONLY TO HAPPEN AGAIN AFTER A FEW THOUSAND MILES. AT HIGHER SPEEDS ALMOST LOST CONTROL OF STEERING. HONDA WON'T UPGRADE TO BETTER PERFORMING ROTORS. NEED A SAFETY RECALL. LONG TIME ISSUE.
NHTSA ODI #11311056
68,697 miles · Nov 15, 2019
Service BrakesVehicle Speed ControlCrash
I WAS IN A PARKING LOT GOING LESS THAN 5 MILES AN HOUR AND WAS TURNING RIGHT INTO A PARKING SPACE. MY FOOT WAS ON THE BRAKE, BUT THE CAR LURCHED FORWARD AND ACCELERATED OVER THE CEMENT CHOCK BLOCK, HITTING A POLE IN FRONT OF THE STORE.
NHTSA ODI #11280308
29,000 miles · Oct 4, 2018
Service Brakes
2013 HONDA ODYSSEY. CONSUMER WRITES IN REGARDS TO DEFECTIVE BRAKE ROTORS BEING USE BY MANUFACTURERS AND REPAIR PROCESS. *AS *TR
NHTSA ODI #11132531
Mileage unknown · Sep 28, 2018
Service BrakesSteering
WE PURCHASED THIS VEHICLE BRAND NEW. OVERALL IT HAS BEEN EXCELLENT, BUT IT DOES HAVE ONE HORRIBLE SAFETY FLAW. THE BRAKES HEAT UP AND WARP ON EVEN A SMALL HILL AND CAUSE THE STEERING TO SHAKE TERRIBLY WHEN BREAKING. THE DEALER WILL FIX THE PROBLEM, FOR A PREMIUM OF COURSE, AND YOU ARE GOOD TO GO FOR SEVERAL MONTHS. THEN IT CO…
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WE PURCHASED THIS VEHICLE BRAND NEW. OVERALL IT HAS BEEN EXCELLENT, BUT IT DOES HAVE ONE HORRIBLE SAFETY FLAW. THE BRAKES HEAT UP AND WARP ON EVEN A SMALL HILL AND CAUSE THE STEERING TO SHAKE TERRIBLY WHEN BREAKING. THE DEALER WILL FIX THE PROBLEM, FOR A PREMIUM OF COURSE, AND YOU ARE GOOD TO GO FOR SEVERAL MONTHS. THEN IT COMES RIGHT BACK. THIS IS A KNOWN PROBLEM, AND I'M REALLY SURPRISED THAT HONDA HASN'T BEEN FORCED TO DO A RECALL SINCE THEY WON'T DO ONE ON THEIR OWN. THEY CALL IT "WEAR AND TEAR". YEAH, RIGHT. IT'S SO COMMON THAT THE DEALER SPECIFICALLY ASKS ABOUT IT EVERY TIME WE COME IN FOR AN OIL CHANGE OR WHATEVER. "ANY ISSUES WITH SHAKING DURING BREAKING?" SORRY, BUT YOU WILL NEVER GET ME TO BELIEVE THAT THIS IS A NORMAL QUESTION EVERY TIME A CAR COMES IN FOR SERVICE. WE'VE PAID FOR THE "REPAIRS" A FEW TIMES, BUT I CAN'T AFFORD TO KEEP PAYING FOR THE SAME PARTS OVER AND OVER AGAIN. SO NOW I JUST ANSWER YES, BUT THAT IT'S NOT SHAKING ENOUGH TO PAY FOR THE TEMPORARY REPAIRS AGAIN. REALLY, IT'S KIND OF SCARY AND HORRIBLE. THIS SEEMS LIKE IT'S A SERIOUS SAFETY ISSUE, BUT NO ONE SEEMS TO CARE. THIS IS A MINIVAN. MINIVANS ARE USUALLY FILLED WITH KIDS. HOPEFULLY SOMEONE AT HONDA OR THE US GOVERNMENT WILL FINALLY REALIZE THAT PARENTS SHOULDN'T BE STRUGGLING TO HOLD ONTO THEIR STEERING WHEELS JUST SO THAT HONDA CAN SELL NEW BRAKES EVERY FEW MONTHS. I'M ONLY BRINGING IT UP NOW BECAUSE IT'S SO COMMON THAT I'M STARTING TO RECEIVE LETTERS FROM ATTORNEYS ABOUT CLASS-ACTION SUITS. I'D RATHER HONDA JUST ISSUE A RECALL AND FIX THE PROBLEM. DO THE ROTORS SIMPLY NEED TO BE BETTER QUALITY STEEL? I WOULD EVEN BE FINE IF I HAD TO PAY FOR THE BRAKES YET AGAIN, AS LONG AS THE PROBLEM IS ACTUALLY FIXED ONCE AND FOR ALL. THE MINIVAN ONLY HAS ABOUT 59K MILES ON IT.
NHTSA ODI #11132176
24,177 miles · Sep 26, 2018
Service Brakes
PULSATION/SHAKING OF THE STEERING WHEEL AND BRAKE PEDAL TO THE POINT OF FEELING LIKE GOING TO LOSE CONTROL OF THE VEHICLE WHEN BRAKING AT SPEEDS HIGHER THAN 45 - 55 MPH. HAVE HAD TO HAVE ROTORS RESURFACED TWICE TO TAKE CARE OF THE PROBLEM (1ST IN 2015 AT 24,177 MILES BUT UNDER WARRANTY, 2ND IN 2017 AT $204 AND THE PROBLEM CAME …
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PULSATION/SHAKING OF THE STEERING WHEEL AND BRAKE PEDAL TO THE POINT OF FEELING LIKE GOING TO LOSE CONTROL OF THE VEHICLE WHEN BRAKING AT SPEEDS HIGHER THAN 45 - 55 MPH. HAVE HAD TO HAVE ROTORS RESURFACED TWICE TO TAKE CARE OF THE PROBLEM (1ST IN 2015 AT 24,177 MILES BUT UNDER WARRANTY, 2ND IN 2017 AT $204 AND THE PROBLEM CAME BACK AGAIN AT 51,542). NOW BEING TOLD TO RESURFACE THEM ONCE MORE OR REPLACE FRONT BRAKES AND PADS FOR $668 AND IF REPLACED WILL BE WITH THE NEW DESIGN OF THE ROTORS ALLOWS FOR MORE AIR FLOW. IF THERE IS A NEW DESIGN, THEN OBVIOUSLY HONDA KNOWS THAT THERE WAS A PROBLEM WITH THE OLD DESIGN AND SHOULD HAVE DONE A RECALL. IN RESEARCHING THE ISSUES ONLINE (CARSCOMPLAINTS.COM, REPAIRPAL.COM) MANY OTHER PEOPLE SEEM TO HAVE THE SAME COMPLAINT. I'VE NEVER HAD TO HAD ROTORS RESURFACED SO MANY TIMES.
NHTSA ODI #11131798
20,000 miles · Aug 28, 2018
Service Brakes
BEFORE MY CAR REACHED THE 20,000 MILE AGE THE CAR STARTS TO SHAKE WHEN HITTING THE BRAKES WHEN DECELERATING AT 50-30 MPH SPEED. ASKED THE DEALERSHIP IF THEY CAN CHECK WHAT IS WRONG. THEY SAID THE BRAKES ARE FINE. I THOUGHT IT WAS A WHEEL BALANCE ISSUE BUT THE CAR IS NEW. NOT UNTIL I READ ALL OF THE COMPLAINTS ABOUT THIS CAR. NOW…
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BEFORE MY CAR REACHED THE 20,000 MILE AGE THE CAR STARTS TO SHAKE WHEN HITTING THE BRAKES WHEN DECELERATING AT 50-30 MPH SPEED. ASKED THE DEALERSHIP IF THEY CAN CHECK WHAT IS WRONG. THEY SAID THE BRAKES ARE FINE. I THOUGHT IT WAS A WHEEL BALANCE ISSUE BUT THE CAR IS NEW. NOT UNTIL I READ ALL OF THE COMPLAINTS ABOUT THIS CAR. NOW MY CAR IS 57,000 MILES OLD AND WILL NEED THE ROTOR AND PADS REPLACED. OUTSIDE MECHANIC CHARGING ME $450 FOR ROTOR REPLACEMENT, PADS AND LABOR.
NHTSA ODI #11123142
27,000 miles · Jun 13, 2018
Service BrakesService Brakes, Hydraulic
TL* THE CONTACT OWNS A 2013 HONDA ODYSSEY. THE CONTACT STATED THAT THE BRAKE ROTORS WERE DAMAGED BECAUSE THE VEHICLE SHOOK WITH GREAT FORCE. THE VEHICLE WAS TAKEN TO LONG BEACH HONDA (1500 E SPRING ST, SIGNAL HILL, CA 90755, (562) 426-4444), BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT STATED THAT THE FAILURE RECURRED. T…
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TL* THE CONTACT OWNS A 2013 HONDA ODYSSEY. THE CONTACT STATED THAT THE BRAKE ROTORS WERE DAMAGED BECAUSE THE VEHICLE SHOOK WITH GREAT FORCE. THE VEHICLE WAS TAKEN TO LONG BEACH HONDA (1500 E SPRING ST, SIGNAL HILL, CA 90755, (562) 426-4444), BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT STATED THAT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE ROTORS FAILED DUE TO BEING WARPED. THE CONTACT STATED THAT THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #11101724
44,000 miles · Jan 7, 2018
Service BrakesSteering
MY BRAKES VIBRATE WHEN SLOWING DOWN ON THE FREEWAY, OCCASIONALLY WHILE DRIVING ON SURFACE STREETS WHEN SLOWING DOWN FOR LIGHTS. I FIRST NOTICED THIS SEVERAL MONTHS AFTER PURCHASE. I TOOK THE VAN IN ASKED FOR THE BRAKES TO BE CHECKED. THE VIBRATING STOPPED FOR SEVERAL WEEKS THEN STARTED BACK UP. I RETURNED TO THE DEALERSHIP A…
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MY BRAKES VIBRATE WHEN SLOWING DOWN ON THE FREEWAY, OCCASIONALLY WHILE DRIVING ON SURFACE STREETS WHEN SLOWING DOWN FOR LIGHTS. I FIRST NOTICED THIS SEVERAL MONTHS AFTER PURCHASE. I TOOK THE VAN IN ASKED FOR THE BRAKES TO BE CHECKED. THE VIBRATING STOPPED FOR SEVERAL WEEKS THEN STARTED BACK UP. I RETURNED TO THE DEALERSHIP AND THEY CHECKED THE TIRES. IT STOPPED AGAIN FOR SEVERAL WEEKS THEN STARTED BACK UP AGAIN. I TOOK THE VAN IN AND ASKED FOR THE ROTORS TO BE TURNED. THAT AGAIN HELPED FOR A FEW WEEKS AND THE VIBRATING RETURNED. IT IS FRUSTRATING AND SCARY TO FEEL THE VIBRATION IN MY STEERING WHEEL AND IF I BRAKE HARD TO FEEL THE VAN PULL TO THE RIGHT. I HAVE EXPLAINED THIS PROBLEM TO THE SERVICE TECHNICIAN BUT THERE SEEMS TO BE NOTHING THEY CAN DO TO FIX THIS PROBLEM. I COMPLAIN ABOUT IT BUT CANNOT AFFORD TO CONTINUE TO TAKE IT IN AND GET NO SATISFACTORY REPAIRS. AT ONE POINT I CAME HOME AND AIRED UP MY TIRES AND THAT SEEMED TO HELP FOR ABOUT 3 MONTHS. THEN THE VIBRATION IS BACK AGAIN. THIS PROBLEM HAS BEEN GOING ON SINCE I PURCHASED THE VAN IN DECEMBER, 2014 AND CONTINUES TO THIS DAY. IS THERE ANY SOLUTIONS THAT HAVE BEEN FOUND FOR THIS PROBLEM???
NHTSA ODI #11061058
35,000 miles · Jun 19, 2017
Service BrakesSteering
ORIGINAL OWNER OF 2013 HONDA ODYSSEY, NOTICED SIGNIFICANT STEERING WHEEL VIBRATION AT 35K MILES WHILE GOING DOWN OR AT HIGHWAY SPEEDS WHILE SLOWING DOWN UNEXPECTEDLY. IT MADE ME GRAB THE STEERING WHEEL HARDER TO TRY TO STEADY THE WHEELS SO WE DON'T DRIVE OFF THE CLIFF. I BELIEVE IT POSES A DANGER AS IT CREATES A SITUATION WHERE…
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ORIGINAL OWNER OF 2013 HONDA ODYSSEY, NOTICED SIGNIFICANT STEERING WHEEL VIBRATION AT 35K MILES WHILE GOING DOWN OR AT HIGHWAY SPEEDS WHILE SLOWING DOWN UNEXPECTEDLY. IT MADE ME GRAB THE STEERING WHEEL HARDER TO TRY TO STEADY THE WHEELS SO WE DON'T DRIVE OFF THE CLIFF. I BELIEVE IT POSES A DANGER AS IT CREATES A SITUATION WHERE SUCH STEERING WHEEL VIBRATION AND TIRES VIBRATION CAN CAUSE A DANGEROUS SITUATION IN WHICH THE CONTROL OVER VEHICLE COULD BE LOST ALONG WITH LIVES OF THOSE IN THE CAR. I HAVE JUST REPLACED THE TIRES, WHICH WAS NOT THE CAUSE OF THE VIBRATION. THE CAR IS IN GOOD STANDING AS ALL RECOMMENDED SERVICES WERE COMPLETED TIMELY. WHEN CONTACTED THE LOCAL HONDA DEALER, THEY SAID THAT ROTORS NEEDS TO BE RESURFACED. BUT AS I AM READING ON THIS SITE AND OTHERS, THIS COULD BE AN ENDLESS AND EXPENSIVE RECURRENT SERVICE. THIS VEHICLE IS DESIGNED TO BE A FAMILY VEHICLE, THEREFORE IT SHOULDN'T BE A STANDARD WHEN ROTORS COME OUT OF FUNCTIONALITY AS SOON AS VEHICLE IS OUT OF FACTORY.
NHTSA ODI #11000062
Official recalls
6Dec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Nov 17, 2017
Honda (American Honda Motor Co.) is recalling certain 2011-2017 Honda Odyssey vehicles. The second row outboard seats can slide sideways to one of two positions. If a seat is placed between either of the two positions when attaching the seat to the vehicle floor, the seat will not latch properly to the seat striker, allowing the seat to tip forward unexpectedly during braking.
Consequence & remedy
Consequence: If the seat tips forward during braking, it can increase the risk of injury.
Remedy: Honda will notify owners, and dealers will install a bracket to the second row outboard floor strikers, free of charge. The recall began April 2, 2018. Owners may contact American Honda Customer Support & Campaign Center at 1-888-234-2138. Honda's number for this recall is S0G.
Dec 27, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2011-2016 Odyssey vehicles manufactured August 17, 2010, to October 1, 2015. The affected vehicles have second row outboard seats that have a release lever that allows the seats to move for easier access to the third row of seats. This release lever may remain in the unlocked position allowing the seats to move unexpectedly.
Consequence & remedy
Consequence: An unlocked second row outboard seat increases the risk of injury to the seat occupant during a crash.
Remedy: Honda will notify owners, and dealers will install an additional bracket and spring to both second row outboard seats, free of charge. Interim letter has been mailed, and a second notification will be sent . Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is KD5.
Aug 27, 2013
Honda is recalling certain model year 2013 Pilot 2WD and 4WD vehicles and certain model year 2013 Odyssey vehicles. During manufacturing of the engine piston, it is possible that the heat treatment process was not properly applied, resulting in the piston having an insufficient hardness level, making it more susceptible to premature wear.
Consequence & remedy
Consequence: A worn piston may suddenly fail, causing the engine to stall, increasing the risk of a crash.
Remedy: Honda will notify owners, and dealers will replace the engine short block free of charge. The recall began on September 16, 2013. Owners may contact Honda at 1-800-999-1009. Honda's recall numbers are JB4 (Honda Odyssey) and JB5 (Honda Pilot).
Apr 15, 2013
Honda is recalling certain model year 2012-2013 CR-V, Odyssey, and model year 2013 Acura RDX vehicles. During sub-freezing temperatures, the brake-shift interlock blocking mechanism may become slow and allow the gear selector to be moved from the Park position without pressing the brake pedal. As such, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If the gear selector is moved from the park position without pressing the brake pedal it can allow the vehicle to roll away, increasing the risk of a crash.
Remedy: Honda will notify owners and instruct them to take their vehicle to a Honda or Acura dealer. The dealer will install an updated brake shift interlock blocking mechanism free of charge. The recall began on May 13, 2013. Owners may contact Honda at 1-800-999-1009. Honda's campaign recall numbers are S96, S97, and S98.
Jan 18, 2013
Honda is recalling certain model year 2009-2013 Pilot and 2011-2013 Odyssey passenger vehicles manufactured from March 13, 2008, through December 21, 2012. One or more rivets that attach the airbag module to the airbag cover may be missing.
Consequence & remedy
Consequence: The absence of more than one rivet could alter the performance of the driver's airbag during deployment. This could potentially increase the risk of injury during a crash.
Remedy: Honda will notify owners and instruct them to take their vehicle to a Honda dealer. The dealer will inspect the driver's airbag module and replace it if necessary, free of charge. The recall began on March 14, 2013. Owners may contact Honda at 1-800-999-1009.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗