2012 Honda Odyssey

WE ARE ON OUR WAY TO FT. JACKSON SOUTH CAROLINA TO ATTEND OUR DAUGHTERS BASIC COMBAT TRAINING GRADUATION, WITH 4 ADULTS AND 2 CHILDREN ON BOARD WITH BAGS AT CARGO REAR. WHEN DRIVING AT THE SPEED OF 70MPH AND EVERY TIME I APPLIED THE BRAKES I FELT A PRONOUNCE SHAKING, VIBRATION AND PULSATION OF THE STEERING WHEEL, AND FRONT PART OF THE VEHICLE, AND ALSO MY SEATING INFRONT NOTICE IT AND SHE WAS TERRIFIED OF WHAT GONNA HAPPENED. THIS IS HAPPENING THE ENTIRE ROUND TRIP FROM CLEVELAND OHIO TO SOUTH CAROLINA. IM RISKING THE LIFE OF MY FAMILY. WHEN I TRIED TO REPLICATE IT BY MYSELF THE CAR WILL NOT SHAKE. THE DEALER EXAMINE AND STATED THAT FRONT BRAKE ROTORS ARE SLIGHTLY OUT OF ROUND. AND TO REPLACE IT WILL CHARGED ME 379.95 AS WHAT THEY SAID ITS PAST BEYOND 12,000 MILES. VERY UNRELIABLE PARTS THEY PUT, VERY POOR METAL QUALITY OF BRAKE ROTORS CANT WITHSTAND NORMAL FRICTION. *TR

WE PURCHASED A 2012 HONDA ODYSSEY ON FEBRUARY 18, 2012 FROM SPREEN HONDA. WE RECEIVE 3 FREE OIL CHANGES AND TIRE ROTATIONS. THE FIRST OIL CHANGE DID NOT INCLUDE A TIRE ROTATION, BUT THE SERVICE DEPARTMENT STATED THAT THE BRAKES WERE IN GREAT SHAPE. THE 2ND OIL CHANGE INCLUDED A TIRE ROTATION. THIS WAS APPROX. IN JUNE OF 2012. AFTER THE TIRE ROTATION, WE EXPERIENCED SOME SHAKING AT HIGHER SPEEDS WHEN WE APPLIED THE BRAKES. TOOK THE VEHICLE BACK TO SPREEN HONDA AND JIM, THE SERVICE MANAGER STATED THE ROTORS WERE WARPED AND IT WAS FROM 'THE HEAT'. HE RESURFACED THEM FOR FREE UNDER THE WARRANTY. IN JUNE OF 2013, WE HAD BOTH FRONT AND REAR BRAKES REPLACED. THE ROTORS WERE RESURFACED AS PART OF THE BRAKE INSTALLATION. WE REPLACED ALL FOUR TIRES IN MARCH OF 2014. THIS WAS THE 2ND SET OF NEW TIRES FOR THIS VAN. AN OIL CHANGE AND TIRE ROTATION WAS DONE BY FIRESTONE ON 5/3/2014. WE EXPERIENCED SHAKING WHEN APPLYING BRAKES, ESPECIALLY DOWN HILL. RETURNED VEHICLE TO FIRESTONE AND TALKED TO THE MANAGER. HE DID A BRAKE INSPECTION AND STATED THE ROTORS WERE WARPED AND THEY DIDN'T HAVE ENOUGH SURFACE ON THEM TO RESURFACE SO THEY WOULD NEED TO BE REPLACED. LOOKED OVER MY RECORDS FOR THE TOYOTA CAMRY I TRADED IN TO SEE THAT THERE WAS NOT A HISTORY OF MISUSE OF BRAKES AND THE ROTORS WERE REPLACED AFTER FIVE YEARS. CALLED HONDA AND SPOKE TO THEIR RECALL DEPARTMENT WHO TOLD ME THERE WERE NO RECALLS. RECEIVED ANOTHER CALL FROM HONDA WHO TOLD ME THERE WAS NOTHING HE CAN DO AND NOTED THE ACCOUNT. TOLD HIM THAT I AM LOOKING FURTHER INTO THIS MATTER AND WILL TAKE IT FROM THERE. CALLED THE SERVICE MANAGER AT SPREEN HONDA AND HAVE YET TO RECEIVE A CALL BACK REGARDING THIS MATTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

FRONT DISC ROTORS AND BRAKE PADS CAUSE EXTREME SHAKING OF VEHICLE THAT THE DRIVER CAN DETECT THROUGH THE STEERING WHEEL. FIRST DETECTED IN ~EARLY 2013 AT LOW MILES (~20000-25000). TOOK TO DEALER AND THEY INSTRUCTED WE HAD WARPED ROTORS. THEY REFINISHED FOR FREE, BUT I SUSPECTED THAT THE ROTORS MUST BE BAD QUALITY AND ASKED TO REPLACE. THEY DID NOT AND SAID THE REFINISHING SHOULD WORK. IT TEMPORARILY WORKED (NOW AT ~38000 MILES AND STARTED SHAKING AGAIN AT ~30-35K). I HAVE DECIDED TO REPLACE WITH UPGRADED ROTORS AND PADS MYSELF AND NOT WORRY ABOUT LOW QUALITY ROTORS FROM HONDA (VERY DISAPPOINTED IN THIS PROBLEM GIVEN WE LOVED OUR OLDER 2008 MODEL AND THEY DIDN'T FIX PROPERLY, BUT OVERALL VERY HAPPY WITH VEHICLE). NOTICE SEVERAL COMPLAINTS ALL READY POSTED AND KNOW OTHERS THAT HAVE HAD BRAKE ISSUES WITH ODYSSEY THROUGH CHAT BOARDS. DON'T KNOW WHY HONDA IGNORES THE ISSUE WHEN ITS OBVIOUS THE ROTORS ARE POOR QUALITY. *TR

VEHICLE SHUDDERED WHILE BRAKING AT 30-70 MPH ESPECIALLY WHEN GOING DOWNHILL, ALSO CAUSING STEERING WHEEL TO SHAKE BACK AND FORTH. TOOK VEHICLE TO THE DEALER TODAY AND THEY FOUND WARPED ROTORS WHICH SEEMS UNUSUAL IN THIS LOW MILEAGE VEHICLE. THE DEALER RESURFACED THE ROTORS AND RE-INSTALLED WITH NEW BRAKE PADS AT NO CHARGE. *TR

AT HIGHWAY SPEEDS WHILE APPLYING THE BRAKES THE CAR HAS EXTREMELY BAD VIBRATION AND THE CAR HAS TROUBLE SLOWING DOWN. I FIRST NOTICED THIS WAS OCCURRING AT ABOUT 22000 MILES. WHEN THE BRAKES GOT WARM AND WHILE GOING HIGHWAY SPEEDS OR DRIVING DOWN HILL THE CAR WOULD VIBRATE SO BAD IT SHAKES THE STEERING WHEEL AND MY ARMS. I TOOK IT TO THE DEALER AND THEY SAID THE BREAKS WERE WARPED, BUT THAT IT WAS OK TO DRIVE. I DROVE THE CAR A LITTLE MORE BUT TOOK IT BACK TO THE DEALER TO LOOK AT AGAIN BECAUSE IT JUST DOESN'T FEEL SAFE. THEY RECOMMENDED NEW BRAKES AND ROTORS, THE BREAKS WERE ONLY HALF WAY WORN. AS WITH THE TIME BEFORE THEY SAID IT WAS MY DRIVING, BUT I DON'T DRIVE BAD, AND I WOULD HAVE TO PAY FOR IT. IF THIS WAS NORMAL WEAR I WOULD PAY, BUT I FEEL LIKE THIS IS A DEFECT AND NEEDS TO BE LOOKED INTO FURTHER. HONDA NEEDS TO CORRECT THIS DEFECT. *TR

AT AROUND 5:20PM ON 11/15/13, I WAS ON SANTOMAS EXPWY @ MONROE AND THE TRAFFIC LIGHT HAD JUST TURNED GREEN. VEHICLES HAD STARTED MOVING INCLUDING MINE. SUDDENLY ONE OF THE CARS AHEAD OF ME STOPPED SUDDENLY (NOT SURE WHY). THE CARD IN FRONT OF ME WAS SUCCESSFUL IN STOPPING. BUT, MY CAR (HONDA ODYSSEY TOURING 2012) DID NOT STOP. I APPLIED BRAKES, BUT THE BRAKES WERE NOT SUCCESSFUL IN MAKING THE CAR STOP. I DIDN'T HAVE ENOUGH TIME TO APPLY OTHER BRAKES. I TRIED TO TURN THE VEHICLE TO GET A WIDTH FOR STOPPING, BUT THE BRAKES STILL DID NOT WORK AND MY CAR HIT THE BACK OF THE CAR IN FRONT WHICH THEN CREATED A CHAIN REACTION TO TWO MORE CARS AHEAD. THERE WAS NO PASSENGER IN ANY OF THE CARS AFFECTED AND JUST THE DRIVER. *TR

I HAVE 22K MILES ON MY ODYSSEY. A FEW MONTHS AGO I STARTED FEELING SHAKING UPON BRAKING WITH STEERING WHEELS ALSO SHAKING BADLY. FINALLY TOOK IT TO THE DEALER WHO AFTER A DRIVE TEST SAID "FRONT BRAKE VIBRATION - RECOMMEND BRAKE PADS AND RESURFACE ROTORS". HOWEVER THE HONDA COURTESY INSPECTION REPORT SAYS 8MM LEFT IN BRAKE PADS WHICH IS MORE THAN 60% LIFE. I STRONGLY FEEL THIS IS TOO SOON FOR ROTORS OR BRAKE PAD REPLACEMENT AND SOMETHING OUGHT TO BE A MANUFACTURING DEFECT HERE WHICH SHOULD BE COVERED UNDER WARRANTY. *TR