When I turned my car on, the airbag system (SRS) Problem light was on. I was worried if it was an airbag problem, or sensor problem, so I brought the vehicle in for inspection at two locations. The first location was an independent service center, in which I was told it was a sensor problem. They weren't available to repair or n…
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When I turned my car on, the airbag system (SRS) Problem light was on. I was worried if it was an airbag problem, or sensor problem, so I brought the vehicle in for inspection at two locations. The first location was an independent service center, in which I was told it was a sensor problem. They weren't available to repair or needed an appointment to thoroughly check the problem. Therefore, I made an appointment for the next day at a Honda dealership. I thought that my vehicle may have been a part of the safety recall from the service bulletin 24-036. Upon inspection and a partial diagnosis (they didn't took apart my vehicle near the wheel or touch screen/audio for the sensor underneath), I was told I had a sensor problem under the front passenger seat with the code error U3000-49. However, I was told that my vehicle was not covered under the safety recall. I'm afraid of whether my airbags will be working properly if the sensor isn't working. There was no warning lights, symptoms of problems, or messages prior to the sensor light turning on.
NHTSA ODI #11710127
Mileage unknown · Oct 31, 2025
Air Bags
I took my vehicle to a local Honda for an airbag light. Was told even though there is a recall on the 2022 HRV, my model is not included, but the exact issue I am experiencing with my vehicle is what is happened with the recalled 2022 HRV. I was told it would cost over $2000 to repair the air bag and since it has 60,000 miles it…
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I took my vehicle to a local Honda for an airbag light. Was told even though there is a recall on the 2022 HRV, my model is not included, but the exact issue I am experiencing with my vehicle is what is happened with the recalled 2022 HRV. I was told it would cost over $2000 to repair the air bag and since it has 60,000 miles it is no longer covered under the Honda warranty. Can this issue with the air bag be corrected or added to the recall for a free replacement/repair?
NHTSA ODI #11696878
Mileage unknown · Jul 6, 2025
Air BagsExterior LightingSteering
DTC 66-=13 and 66-11 found module failed function All warning lights are on suddenly including ABS
NHTSA ODI #11671454
Mileage unknown · Feb 15, 2025
Air BagsElectrical SystemSeat BeltsInjury
On [XXX] while driving on [XXX] , the driver’s airbag in my 2022 Honda HR-V suddenly deployed without any impact or collision. This created a major safety hazard, obstructing vision and forcing the driver to pull over immediately. The seat belt tensioner also engaged, restricting movement. There were no warning lights, no forwa…
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On [XXX] while driving on [XXX] , the driver’s airbag in my 2022 Honda HR-V suddenly deployed without any impact or collision. This created a major safety hazard, obstructing vision and forcing the driver to pull over immediately. The seat belt tensioner also engaged, restricting movement. There were no warning lights, no forward collision warnings, and no external factors that could have caused deployment. A diagnostic inspection at Larry Hopkins Honda (Sunnyvale, CA) confirmed that the vehicle’s Supplemental Restraint System (SRS) recorded NO impact prior to deployment. This exact issue aligns with Honda’s Safety Recall 24-036 (Seat Weight Sensor Defect) for the 2020-2022 HR-V, yet my vehicle's VIN is not included in the recall. Despite multiple attempts to escalate with Honda Corporate and the dealership, Honda has refused to acknowledge this as a defect or cover the repair. This is a critical safety failure that could have caused a serious accident or injury. I request NHTSA to investigate this issue, as other 2022 HR-Vs may also be at risk for random airbag deployment. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11642923
5,000 miles · Nov 30, 2023
Air BagsSeat BeltsService BrakesCrashInjury
The contact owns a 2022 Honda HR-V. The contact stated that while operating the vehicle the "brake" warning light had intermittently flashed on and off. The vehicle was taken to the local dealer who diagnosed that the brake calipers were leaking fluid and the calipers were serviced. No further information was available. Later wh…
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The contact owns a 2022 Honda HR-V. The contact stated that while operating the vehicle the "brake" warning light had intermittently flashed on and off. The vehicle was taken to the local dealer who diagnosed that the brake calipers were leaking fluid and the calipers were serviced. No further information was available. Later while pulling into a parking space and pressing the brake pedal, the pedal extended to the floor and the vehicle crashed into a metal fireman's latter. During the crash, the vehicle sustained severe front-end damage but no air bags deployed, the seat belt malfunctioned and did not secure the driver. The driver sustained a fractured lumbar spine vertebrae and was transported to the hospital. A police report was taken at the scene and the vehicle was towed away. The cause of the failures were not determined. The local dealer was notified of the crash. The manufacturer was not yet contacted. The failure mileage was 5,000.
NHTSA ODI #11557686
Mileage unknown · Nov 18, 2023
Air BagsElectrical SystemService BrakesCrashInjury
Brakes failed, air bags didn't deploy, seat belt failed, collision mitigation system failed
NHTSA ODI #11555825
Mileage unknown · Nov 4, 2022
Air BagsCrashInjury
My daughter was in a car accident, and the air bags did not deploy. The Honda HR-V was totaled out. The other drivers air bags deployed. My daughter said the air bag was smoking like it tried to deploy, but never did. The HR-V collided with another car pulling onto a busy street. The car that was hit was going 35-45MPH. The H…
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My daughter was in a car accident, and the air bags did not deploy. The Honda HR-V was totaled out. The other drivers air bags deployed. My daughter said the air bag was smoking like it tried to deploy, but never did. The HR-V collided with another car pulling onto a busy street. The car that was hit was going 35-45MPH. The HR-V had the most damage done to the front of the car. The other car has damage to the front Passenger side panel. The impact to the HR-V was on the driver's side which caused my daughter to hit her head on the driver's side window. The Vehicle is at the Insurance Company's Lot With the Air bags not deploying she was not protected in the crash. The car has been inspected by the Insurance company and they have totaled it out. The car did not have any warning lamps on prior to the accident.
NHTSA ODI #11492334
Mileage unknown · Apr 30, 2022
Air BagsCrash
I was involved in an accident where my car was totaled. The impact was on the front end. My airbags never deployed, and the Honda certified body shop that reviewed the damage said this was concerning, and based on the damage and the speed during impact, they should've deployed. There are no current recalls on HR-V airbags. I sus…
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I was involved in an accident where my car was totaled. The impact was on the front end. My airbags never deployed, and the Honda certified body shop that reviewed the damage said this was concerning, and based on the damage and the speed during impact, they should've deployed. There are no current recalls on HR-V airbags. I sustained some soft tissue injury/bruising across my lower abdomen from the seatbelt, as well as some soreness in my shoulder and neck from the seatbelt. My concern is that the accident could've been much worse, and the airbags may not deploy and provide the protection they're supposed to. I contacted Honda about the concern, and I'm unaware of any subsequent action on their part to mitigate this potential problem.
Honda (America Honda Motor Co.) is recalling certain 2018-2020 Fit and 2019-2022 HR-V vehicles that were previously recalled under NHTSA recall number 23V-046. The rearview camera image may not display when the engine is started with a key, due to a design error in the audio display power circuit. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will update the display audio unit software, free of charge. Owner notification letters were mailed July 8, 2024. Owners may contact Honda service at 1-888-234-2138. Honda's numbers for this recall are TIQ and DIR. Vehicles previously repaired under recall 23V-046 will need to have the new remedy completed.
Additional source detail variants (2)
Back Over Prevention:software
Honda (America Honda Motor Co.) is recalling certain 2018-2020 Fit and 2019-2022 HR-V vehicles that were previously recalled under NHTSA recall number 23V-046. The rearview camera image may not display when the engine is started with a key, due to a design error in the audio display power circuit. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will update the display audio unit software, free of charge. Owner notification letters were mailed July 8, 2024. Owners may contact Honda service at 1-888-234-2138. Honda's numbers for this recall are TIQ and DIR. Vehicles previously repaired under recall 23V-046 will need to have the new remedy completed.
Back Over Prevention:display Function
Honda (America Honda Motor Co.) is recalling certain 2018-2020 Fit and 2019-2022 HR-V vehicles that were previously recalled under NHTSA recall number 23V-046. The rearview camera image may not display when the engine is started with a key, due to a design error in the audio display power circuit. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will update the display audio unit software, free of charge. Owner notification letters were mailed July 8, 2024. Owners may contact Honda service at 1-888-234-2138. Honda's numbers for this recall are TIQ and DIR. Vehicles previously repaired under recall 23V-046 will need to have the new remedy completed.
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Consequence & remedy
Consequence: An air bag that deploys unintentionally during a crash can increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Fit and 2019-2022 HR-V vehicles. The rearview camera image may not display when the engine is started with a key, due to a design error in the audio display power circuit. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will update the display audio unit software, free of charge. Owner notification letters were mailed March 13, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is 6DW. This recall has been superseded by NHTSA recall number 24V-384. Vehicles previously repaired under recall 23V-046 will need to have the new remedy completed under recall 24V-384.
Additional source detail variants (2)
Back Over Prevention:display Function
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Fit and 2019-2022 HR-V vehicles. The rearview camera image may not display when the engine is started with a key, due to a design error in the audio display power circuit. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will update the display audio unit software, free of charge. Owner notification letters were mailed March 13, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is 6DW. This recall has been superseded by NHTSA recall number 24V-384. Vehicles previously repaired under recall 23V-046 will need to have the new remedy completed under recall 24V-384.
Back Over Prevention: Sensing System: Camera
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Fit and 2019-2022 HR-V vehicles. The rearview camera image may not display when the engine is started with a key, due to a design error in the audio display power circuit. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will update the display audio unit software, free of charge. Owner notification letters were mailed March 13, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is 6DW. This recall has been superseded by NHTSA recall number 24V-384. Vehicles previously repaired under recall 23V-046 will need to have the new remedy completed under recall 24V-384.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE22011 · Rear Differential Seizure
Opened Nov 28, 2022 · Closed Jul 22, 2024
Status: closed (inferred from source dates) · Power Train; Power Train:axle Assembly; Power Train:axle Assembly:axle Shaft; Power Train:axle Assembly:axle Shaft:seal; Power Train:driveline:differential Unit; Power Train:driveline:driveshaft
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
Additional source detail variants (6)
Power Train:axle Assembly:axle Shaft
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
Power Train:axle Assembly:axle Shaft:seal
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
Power Train:axle Assembly
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
Power Train:driveline:differential Unit
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
Power Train:driveline:driveshaft
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
Power Train
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
2022 Honda HR-V Problems, Complaints & Recalls | Skip That Year