NHTSA owner reports · September 18, 2026 snapshot.
Fuel System, Gasoline complaints
14 reportsClear category filter30,000 miles · Mar 26, 2025
Fuel System, Gasoline
The contact owns a 2020 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded …
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The contact owns a 2020 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that occasionally the vehicle failed to start. Additionally, occasionally while driving at undisclosed speeds, the vehicle lost motive power and stalled. The vehicle was taken to the dealer. The manufacturer was not contacted. The failure mileage was 30,000. The VIN was not available. Parts distribution disconnect.
NHTSA ODI #11650691
Mileage unknown · Mar 4, 2025
Fuel System, Gasoline
The contact owns a 2020 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repai…
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The contact owns a 2020 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ODI #11646239
Mileage unknown · Jan 28, 2025
Fuel System, Gasoline
The contact owns a 2020 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of …
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The contact owns a 2020 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ODI #11639034
Mileage unknown · Jan 10, 2025
Fuel System, Gasoline
The contact owns a 2020 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. T…
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The contact owns a 2020 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI #11635220
45,200 miles · Jan 6, 2025
Fuel System, Gasoline
The contact owns a 2020 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that there was an abnormal fuel odor inside the vehicle. The local dealer was contacted. The vehicle was not diagno…
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The contact owns a 2020 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that there was an abnormal fuel odor inside the vehicle. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,200. Parts distribution disconnect.
NHTSA ODI #11634386
Mileage unknown · Dec 30, 2024
Fuel System, Gasoline
The contact owns a 2020 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of …
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The contact owns a 2020 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ODI #11633245
Mileage unknown · Dec 6, 2024
Fuel System, Gasoline
The contact owns a 2020 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceede…
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The contact owns a 2020 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ODI #11629155
25,325 miles · Nov 25, 2024
Fuel System, Gasoline
The contact owns a 2020 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware…
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The contact owns a 2020 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that after parking and turning off the vehicle, the vehicle was not able to be restarted. The contact was able to restart the vehicle after several attempts. The contact stated that the failure was a recurring failure. The contact had taken the vehicle to a local dealer and was informed that parts were not yet available to repair the vehicle. The failure mileage was 25,325. Parts distribution disconnect.
NHTSA ODI #11627251
13,600 miles · Nov 14, 2024
Fuel System, Gasoline
The contact owns a 2020 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle…
Read full complaint
The contact owns a 2020 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle hesitated while accelerating. The dealer was contacted. The manufacturer was made aware of the issue and informed the contact that a limited amount of parts was being delivered to each dealer. The failure mileage was 13,600. Parts distribution disconnect.
NHTSA ODI #11625171
Mileage unknown · Nov 14, 2024
Fuel System, Gasoline
The contact owns a 2020 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware…
Read full complaint
The contact owns a 2020 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ODI #11625159
Recall campaigns
5May 21, 2026
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Consequence & remedy
Consequence: Air bags that deploy unintentionally during a crash increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
May 31, 2024
Honda (America Honda Motor Co.) is recalling certain 2018-2020 Fit and 2019-2022 HR-V vehicles that were previously recalled under NHTSA recall number 23V-046. The rearview camera image may not display when the engine is started with a key, due to a design error in the audio display power circuit. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will update the display audio unit software, free of charge. Owner notification letters were mailed July 8, 2024. Owners may contact Honda service at 1-888-234-2138. Honda's numbers for this recall are TIQ and DIR. Vehicles previously repaired under recall 23V-046 will need to have the new remedy completed.
Additional source detail variants (2)
Back Over Prevention:software
Honda (America Honda Motor Co.) is recalling certain 2018-2020 Fit and 2019-2022 HR-V vehicles that were previously recalled under NHTSA recall number 23V-046. The rearview camera image may not display when the engine is started with a key, due to a design error in the audio display power circuit. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will update the display audio unit software, free of charge. Owner notification letters were mailed July 8, 2024. Owners may contact Honda service at 1-888-234-2138. Honda's numbers for this recall are TIQ and DIR. Vehicles previously repaired under recall 23V-046 will need to have the new remedy completed.
Back Over Prevention:display Function
Honda (America Honda Motor Co.) is recalling certain 2018-2020 Fit and 2019-2022 HR-V vehicles that were previously recalled under NHTSA recall number 23V-046. The rearview camera image may not display when the engine is started with a key, due to a design error in the audio display power circuit. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will update the display audio unit software, free of charge. Owner notification letters were mailed July 8, 2024. Owners may contact Honda service at 1-888-234-2138. Honda's numbers for this recall are TIQ and DIR. Vehicles previously repaired under recall 23V-046 will need to have the new remedy completed.
Feb 1, 2024
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Consequence & remedy
Consequence: An air bag that deploys unintentionally during a crash can increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
Dec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Feb 2, 2023
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Fit and 2019-2022 HR-V vehicles. The rearview camera image may not display when the engine is started with a key, due to a design error in the audio display power circuit. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will update the display audio unit software, free of charge. Owner notification letters were mailed March 13, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is 6DW. This recall has been superseded by NHTSA recall number 24V-384. Vehicles previously repaired under recall 23V-046 will need to have the new remedy completed under recall 24V-384.
Additional source detail variants (2)
Back Over Prevention:display Function
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Fit and 2019-2022 HR-V vehicles. The rearview camera image may not display when the engine is started with a key, due to a design error in the audio display power circuit. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will update the display audio unit software, free of charge. Owner notification letters were mailed March 13, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is 6DW. This recall has been superseded by NHTSA recall number 24V-384. Vehicles previously repaired under recall 23V-046 will need to have the new remedy completed under recall 24V-384.
Back Over Prevention: Sensing System: Camera
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Fit and 2019-2022 HR-V vehicles. The rearview camera image may not display when the engine is started with a key, due to a design error in the audio display power circuit. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will update the display audio unit software, free of charge. Owner notification letters were mailed March 13, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is 6DW. This recall has been superseded by NHTSA recall number 24V-384. Vehicles previously repaired under recall 23V-046 will need to have the new remedy completed under recall 24V-384.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Defect investigations
1PE22011 · Rear Differential Seizure
Opened Nov 28, 2022 · Closed Jul 22, 2024
Status: closed (inferred from source dates) · Power Train; Power Train:axle Assembly; Power Train:axle Assembly:axle Shaft; Power Train:axle Assembly:axle Shaft:seal; Power Train:driveline:differential Unit; Power Train:driveline:driveshaft
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
Additional source detail variants (6)
Power Train:axle Assembly:axle Shaft
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
Power Train:axle Assembly:axle Shaft:seal
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
Power Train:axle Assembly
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
Power Train:driveline:differential Unit
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
Power Train:driveline:driveshaft
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
Power Train
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
An investigation is not a finding of a defect, and closure does not prove a vehicle is problem-free.
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