Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
250–25K
825–50K
850–75K
375–100K
5100–150K
0150K+
49 reports with mileage · 107 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Fuel System, Gasoline. Review the 27 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
11 crash reports0 fire reports5 injury reports
What owners actually said
156 reports
Mileage unknown · Sep 30, 2025
Power Train
We initially chose this Honda vehicle as we are Honda owners and valued their reliability. While driving with my six year old son in the car our HRV it started shaking anytime I accelerated. No check engine lights or other lights came on but I turned back home and drove my husbands car before taking my car into the shop where th…
Read full complaint
We initially chose this Honda vehicle as we are Honda owners and valued their reliability. While driving with my six year old son in the car our HRV it started shaking anytime I accelerated. No check engine lights or other lights came on but I turned back home and drove my husbands car before taking my car into the shop where they diagnosed it as a CVT transmission failure. There was a recall issued for this vehicle due to transmission issues tied to the CVT and in 2022 we did have the software update that was supposed to resolve this issue. It did not and this transmission failed, our case for good will assistance was denied and we are left with a $9,000.00 problem in addition to the nearly $7,000.00 still owed on this vehicle that we purchased in 2021 (we are second . Any Honda owners looking to purchase the 2018 HRV should consider their probability of failure due to the CVT transmission that no longer falls under their extended recall warranty. It really is a disappointment to know that Honda does not standby their product seeing as their customers invest thousands of dollars into these purchases. In summary Honda acknowledged this CVT defect, extended coverage, and even performed their product update on my vehicle. Despite that, my CVT failed prematurely from the same issue, only months outside the time window but far under the mileage limit. Honda denied assistance for reasons unrelated to the defect itself (service history and number of Hondas in their system), refused to provide a written denial, and blocked escalation to higher review. My case number is 15868599.
NHTSA ODI #11690538
Mileage unknown · Sep 17, 2025
Power Train
2018 Honda HRV EX AWD premature CVT transmission failure at 68,314 miles. Problem diagnosed and confirmed by an independent mechanic on July 10th and by a Honda Dealership on July15th. I had to pay the Honda dealership to replace the transmission. I do not know where the old transmission was sent or if it was inspected, could…
Read full complaint
2018 Honda HRV EX AWD premature CVT transmission failure at 68,314 miles. Problem diagnosed and confirmed by an independent mechanic on July 10th and by a Honda Dealership on July15th. I had to pay the Honda dealership to replace the transmission. I do not know where the old transmission was sent or if it was inspected, could contact Honda Dealership for further information. Safety of myself, passengers and other vehicles were at risk due to sluggish excelaration, jerky movements and at times unable to get the vehicle to move at all. These actions could have caused a rear end crash, front end crash or side crashes due to other vehicles not knowing what was happening. I did not have the control or the ability to move the vehicle off the road. July 3, 2025 dash lights unexpedtedly came on with no prior warning. Dashboard lights were a yellow P(parking) with an exclamation point, Red PARK light, yellow brake system light and a yellow check engine light. All lights led me to believe there was a problem with the braking system or the emergency brake was engaged. No lights indicating a transmission problem.
NHTSA ODI #11687913
Mileage unknown · Sep 5, 2025
Unknown Or Other
I am writing to file a formal complaint regarding a defect in my 2018 Honda HR-V, specifically with the White Orchid Pearl paint (paint code NH-788P). This issue appears to be widespread, as evidenced by a previous warranty extension issued by Honda in 2019 and ongoing class action lawsuits related to paint delamination on affec…
Read full complaint
I am writing to file a formal complaint regarding a defect in my 2018 Honda HR-V, specifically with the White Orchid Pearl paint (paint code NH-788P). This issue appears to be widespread, as evidenced by a previous warranty extension issued by Honda in 2019 and ongoing class action lawsuits related to paint delamination on affected models. I purchased a 2018 Honda HR-V in June 2020, unaware of any pre-existing paint defects. Recently, I have noticed significant peeling of the paint on the roof in four distinct places. The affected paint is the White Orchid Pearl color with code NH-788P, which matches the vehicles covered under Honda's 2019 warranty extension for paint delamination issues. This extension was issued following reports of the clear coat and paint layers separating, leading to peeling, flaking, and exposure of the underlying primer or metal. This defect is not due to any fault of my own, such as improper maintenance or environmental damage beyond normal use. The vehicle has been garaged and maintained according to Honda's recommendations. Despite this, the paint failure has resulted in an estimated devaluation of my vehicle by up to $5,000, based on comparable market values for similar models without this issue. I have no recourse through Honda, leaving me with significant financial loss and a vehicle that is aesthetically compromised and potentially prone to further deterioration, such as rust if the peeling exposes metal. While paint peeling may not immediately present as a safety hazard, it could lead to other issues and Honda should be accountable for their vehicles. I request that NHTSA investigate this matter, review the existing warranty extension and TSB, and consider mandating a recall or further extension to cover repairs for affected owners like myself. Please contact me at [XXX] or [XXX] for any additional information.. Thank you for your attention to this complaint. I look forward to your response. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)
NHTSA ODI #11685383
112,000 miles · Sep 3, 2025
Power Train
The contact purchased a 2018 Honda HR-V for his daughter. The contact stated that while his daughter was driving approximately 55 MPH, the vehicle started losing motive power. The driver became aware of several unknown warning lights illuminated before the vehicle unintendedly decelerated to 15 MPH. The driver was able to pull o…
Read full complaint
The contact purchased a 2018 Honda HR-V for his daughter. The contact stated that while his daughter was driving approximately 55 MPH, the vehicle started losing motive power. The driver became aware of several unknown warning lights illuminated before the vehicle unintendedly decelerated to 15 MPH. The driver was able to pull over and stop the vehicle. The vehicle was then towed to a mechanic. The contact stated that the mechanic advised that there was a known issue with the CVT transmission and referred the contact to the dealer for assistance. The vehicle was towed to a dealer, where the vehicle was diagnosed, and it was determined that there were metal shavings found inside the transmission fluid. The contact called the manufacturer about a warranty coverage program for the CVT transmission. The contact was advised that his daughter's vehicle was not covered under warranty. The vehicle was not repaired. The manufacturer was notified about the failure and filed a case for the contact. The failure mileage was approximately 112,000.
NHTSA ODI #11684757
Mileage unknown · Aug 28, 2025
Electrical System
The odometer displays keeps lagging and the display goes out. This is a common problem with this vehicle. It should be addressed because the vehicle isn’t running at is fullest potential.
NHTSA ODI #11683755
Mileage unknown · Aug 26, 2025
Fuel/propulsion System
Fuel pump is failing and not properly propelling the fuel which is causing the car not to start correctly and failing during driving
NHTSA ODI #11683129
Mileage unknown · Aug 21, 2025
Electrical SystemExterior LightingPower Train
I am writing to report a serious safety concern involving my vehicle. The car has exhibited repeated instances of unintended activation while parked and left untouched. Specifically, the entire electrical system—including the dashboard, infotainment, and other electronic components—powers on and off spontaneously without any use…
Read full complaint
I am writing to report a serious safety concern involving my vehicle. The car has exhibited repeated instances of unintended activation while parked and left untouched. Specifically, the entire electrical system—including the dashboard, infotainment, and other electronic components—powers on and off spontaneously without any user interaction. This behavior raises significant safety and reliability concerns, especially when the vehicle is unattended. I am requested for a thorough investigation into this issue to determine the root cause and to ensure that appropriate corrective measures are taken to prevent potential hazards. Honda service center identified the issue is caused by 'Body Control Module'. They even indicated that the fault is in the software and the unit and user has nothing to do with it and asked me to check with Honda company. When i asked the company they said no recalls for this VIN and asked me to file a complaint here. My car has driven only 36K miles and its like a brand new car still. This is not even my fault and its a big safety issue. I ended up paying $1400 for the whole thing since i am in need of a car right now for all the doctor appointments and i didn't even got a rental car while the repair is going on which is like 4 days. This costed me so much money and headache. Also i have seen the same issue reported online by many folks using Honda at that year. Please take the ticket forward as this is a major safety issue. Please help in recall and reimburse my money
NHTSA ODI #11682089
Mileage unknown · Aug 11, 2025
Electrical SystemFuel/propulsion SystemVehicle Speed Control
While driving the car to work the instrument cluster LCD display began to glitch showing garbled information on the fuel as well as effecting the speedometer reading. Having inaccurate speedometer reading due to a faulty instrument cluster can put others at risk due to not knowing your exact speed. There were no indications of…
Read full complaint
While driving the car to work the instrument cluster LCD display began to glitch showing garbled information on the fuel as well as effecting the speedometer reading. Having inaccurate speedometer reading due to a faulty instrument cluster can put others at risk due to not knowing your exact speed. There were no indications of a problem prior to this incident. Upon discussion with several HRV owners and forums this issue is likely caused by cracked solder joints on the board for the instrument cluster. The leadfree solder used appears to fail causing connection issues for the pins on the board and erratic read outs and displays. I plan to have the dealer look at the vehicle shortly. This problem is known and reported prolifically on discussion boards. Honda has released several service notices internally related to this issue for CRVs and Civics, but no recalls and not for HRVs.
NHTSA ODI #11679900
38,000 miles · Jul 30, 2025
Electrical System
The contact owns a 2018 Honda HR-V. The contact stated that while his daughter attempted to start the vehicle, the vehicle was able to start after several attempts. Several unknown warning lights were illuminated. The contact stated that while the vehicle was parked overnight, the headlights and an alarm would independently enga…
Read full complaint
The contact owns a 2018 Honda HR-V. The contact stated that while his daughter attempted to start the vehicle, the vehicle was able to start after several attempts. Several unknown warning lights were illuminated. The contact stated that while the vehicle was parked overnight, the headlights and an alarm would independently engage, causing the battery to fail. The contact stated that the electrical systems had engaged independently. Additionally, the contact stated that vehicle had stalled while idling. The vehicle was taken to the local dealer to be diagnosed, but the cause of the failure could not be determined. The vehicle remained at the dealer, where it was later diagnosed that the Body Control Module(BCM) had failed and needed to be replaced. The vehicle had not yet been repaired. The manufacturer was contacted and a case was filed. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 38,000.
NHTSA ODI #11677307
Mileage unknown · Jul 26, 2025
Unknown Or Other
White pearl paint has started peeling off the roof of my car. It is not a safety issue. Honda is declining to cover the extended warranty on the paint although I brought it to the dealer before the warranty was up. The dealer took photos and informed me they would be contacting Honda Corporate. Honda Corporate states the dealer …
Read full complaint
White pearl paint has started peeling off the roof of my car. It is not a safety issue. Honda is declining to cover the extended warranty on the paint although I brought it to the dealer before the warranty was up. The dealer took photos and informed me they would be contacting Honda Corporate. Honda Corporate states the dealer did not contact them.
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura NSX, 2019 Acura RDX, RLX and RLX Sport Hybrid, 2018-2019 Honda Accord, Civic Hatchback, Civic Type R and HR-V, 2019-2020 Insight and 2019 Fit vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Honda will notify owners and dealers will replace the fuel pump assembly, free of charge. The recall began July 22, 2020. Owners may contact Honda customer service at 1-888-234-2138.
Honda (American Honda Motor Co.) is recalling certain 2017-2019 Acura MDX, 2017-2018 Acura MDX Sport Hybrid, 2018-2019 Honda HR-V and Honda Odyssey, and 2016 Honda HR-V vehicles. The rear brake caliper pistons may have an insufficient coating, causing gas pockets to form, reducing brake performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Consequence & remedy
Consequence: A reduction of braking performance increases the risk of a crash.
Remedy: Owners will be notified, and Honda or Acura dealers will bleed the brakes, free of charge. The recall began December 11, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are C31 and L30.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE22011 · Rear Differential Seizure
Opened Nov 28, 2022 · Closed Jul 22, 2024
Status: closed (inferred from source dates) · Power Train; Power Train:axle Assembly; Power Train:axle Assembly:axle Shaft; Power Train:axle Assembly:axle Shaft:seal; Power Train:driveline:differential Unit; Power Train:driveline:driveshaft
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
Additional source detail variants (6)
Power Train:axle Assembly:axle Shaft
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
Power Train:axle Assembly:axle Shaft:seal
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
Power Train:axle Assembly
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
Power Train:driveline:differential Unit
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
Power Train:driveline:driveshaft
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
Power Train
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
2018 Honda HR-V Problems, Complaints & Recalls | Skip That Year
Illustration