2010 Honda Fit

WE PURCHASED A NEW 2010 HONDA FIT FROM DAVID MCDAVID HONDA IN IRVING, TEXAS. WE HAVE THE CAR SERVICED AT DAVID MCDAVID HONDA IN IRVING ALSO. WE ARE CONCERNED ABOUT THE KEY LOCKS ON THIS CAR. THE FIRST FAILURE OCCURRED AT 37746 MILES. THE KEY WOULD GO ABOUT HALF WAY INTO THE DRIVER'S SIDE LOCK AND THEN WOULD JAM. I TOOK THE CAR TO THE DEALER AND THEY REPLACED THE DRIVER'S SIDE DOOR LOCK CYLINDER. (SEE ATTACHMENT ONE TO THIS LETTER FOR THE DEALER INVOICE). AT APPROXIMATELY 54000 MILES THE SECOND FAILURE OCCURRED ON THE DRIVER'S SIDE LOCK. THE CIRCUMSTANCES WERE SIMILAR TO EARLIER FAILURE. I CALLED MY DAVID MCDAVID ADVISOR TO SEE WHETHER THE LOCK CYLINDER WAS STILL IN WARRANTY. HE TOLD ME THAT SINCE 12 MONTHS AND 12,000 MILES HAD PASSED THAT I HAD NO WARRANTY ON THE PART. I THEN WENT TO CAR TOYS LOCATED IN IRVING TO SEE WHETHER THEY COULD PUT A KEYLESS ENTRY SYSTEM IN THE HONDA FIT. AFTER THEIR POSITIVE ASSURANCE, I HAD THEIR SYSTEM PUT IN THE CAR. (SEE ATTACHMENT TWO TO THIS LETTER FOR CAR TOYS INVOICE DATED SEPTEMBER 10, 2018). ON JUNE 27, 2019, MY WIFE WENT TO STORE AND WHEN SHE RETURNED TO THE CAR, THE KEY WOULD ONLY GO HALF WAY INTO THE IGNITION AND THEN JAM. I WENT TO WHERE THE CAR WAS LOCATED AND TRIED TO GET THE KEY TO WORK. I HAD NO LUCK AND AFTER DISCUSSING WITH ADVISOR AT DAVID MCDAVID HONDA IN IRVING, I HIRED A WRECKER TO TAKE THE CAR TO THE DEALERSHIP. MILEAGE ON THE CAR WAS 59439. (SEE ATTACHMENT THREE TO THIS LETTER FOR THE DEALER INVOICE). I HAVE SPENT $1858.58 ON THIS KEY LOCK ISSUE AS FOLLOWS: DATE COMPANY MILEAGE ON CAR APR 18, 2016 DAVID MCDAVID HONDA 37746 SEP 10, 2018 CAR TOYS APPROX 54000 JUNE 26, 2019 DAVID MCDAVID HONDA 59349

TL* THE CONTACT OWNS A 2010 HONDA FIT. WHILE DRIVING 15 MPH, THE REAR DRIVER'S DOOR FAILED TO LOCK MANUALLY OR ELECTRONICALLY. THERE WAS ALSO AN ABNORMAL CLICKING NOISE EMERGING FROM THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED TROY HONDA (1835 MAPLELAWN DR, TROY, MI 48084, (248) 649-0202) AND WAS PROVIDED A REPAIR QUOTE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 85,000.

STEERING WHEEL HAS BEEN SUDDENLY, AND INTERMITTENTLY, TURNING IMMEDIATELY 90 DEGREES WHERE I HAVE TO CORRECT THE WHEEL IN ORDER TO AVOID A CRASH. TYPICALLY HAPPENS ON SLIGHT TURNS, LIKE GETTING ON OR OFF A HWY RAMP OR TURNING ON A RED LIGHT. GOODYEAR TIRE SAID THEY ARE SEEING ELECTRICAL ISSUES WITH THE POWER STEERING AND INFORMED ME THIS ISN'T A DRIVABLE CAR UNLESS $2400 REPAIR. THE SUDDENNESS OF THIS COULD HAVE RESULTED IN DEATH, ESPECIALLY AT THE SPEED.

FROM A ROLLING STOP, TOOK A RIGHT HAND TURN FROM A PAVED PARKING LOT ONTO A SLIGHT INCLINED WELL PAVED COUNTRY ROAD. DURING MODERATE ACCELERATION IN DRIVE MODE (NOT USING THE EQUIPPED CVT PADDLE SHIFTERS) APPROXIMATELY 1 CAR LENGTH FROM STARTING POINT A LOUD SOUND OCCURED, CAR LOST FORWARD MOMENTUM 2 APPROXIMATELY IN 2 CAR LENGTHS AND PROCEEDED TO ROLL BACKWARDS BACK INTO THE PARKING LOT INTO A PARKING SPACE WHILE STILL IN DRIVE. CAR NOW CAN ROLL IN ANY GEAR INCLUDING PARK. NO DASHBOARD WARNING LIGHTS WERE ON PRIOR OR AFTER THIS EVENT. THERE WAS NO WARNING THIS WOULD OCCURE. THIS EVENT WAS OVER AS QUICKLY AS IT OCCURED. NO CARS WERE APPROACHING IN EITHER DIRECTION DURING THE EVENT. NO UNUSUAL SOUNDS AFTER. ENGEN TURNS OVER WITHOUT ISSUES. CAR IS VERY WELL MAINTAINED WITH LOTS OF NEW PARTS AND SERVICE. MOSTLY HIGHWAY AND PAVED OPEN COUNTRY ROAD DRIVING. AFTER STARTING ENGEN, PUTTING IN DRIVE OR REVERSE CAR DOES NOT MOVE, NO UNUSUAL SOUNDS WHILE PUSHING ON ACCELERATOR PEDAL IN ANY GEAR. CAR TOWED TO HOME ON A LORRY WHERE IT NOW SITS AS OF 02/2019. MILAGE APPROX 194000 MILES.

DRIVER STOPPED CAR AT A RED LIGHT ON A MAIN STREET. WHEN LIGHT TURBED GREEN, DRIVER PRESSED THE ACCELLERATOR AND THERE WAS A LOUD CLUNK AND THE CAR WOULD NOT ACCELLERATE. CAR WAS TOWED BY POLICE, THEN TOWED TO A GARAGE FOR REPAIR. MECHANICS DETERMINED THE AXEL SHAFT HAD SNAPPED AS A RESULT OF PROLIBGED EXPOSURE TO MOISTURE, AND MICROFRACTURES. THE PART WAS REPLACED.

ON FEBRUARY 1, 2019, OUR 2010 HONDA FIT'S LEFT FRONT AXLE BROKE SUDDENLY UNDER NORMAL ACCELERATION IN A STRAIGHT LINE FROM A STOP, ON LEVEL GROUND. UPON INSPECTION, FOUND THAT THE AXLE HAD CORRODED TO THE POINT THAT WELL UNDER HALF OF THE ORIGINAL CROSS SECTION WAS STILL INTACT. THIS CORROSION OCCURRED UNDER THE VIBRATION DAMPENING COLLAR. SUSPECTED CAUSE OF CORROSION IS ROAD SALT BRINE ENTERING BETWEEN THE COLLAR AND AXLE. VEHICLE MILEAGE AT TIME OF FAILURE WAS 76,183.

TAKATA RECALL!!!!! FIRST IT WAS DRIVER SIDE AIRBAG AFTER SEPARATELY PAYING $700 TO GET MPG BACK TO SPEC. AIRBAG: ENTERED DEALER GETTING 33 MPG, LEFT GETTING 28MPG. SAME THING HAPPENED WHEN A REPAIR SHOP DID MY EMISSIONS TEST. A FRIEND GOT MPG AGAIN BACK TO SPEC 33 CHARGED $125 (NOT $700). NOW HONDA WANTS TO FIX THE PASSENGER SIDE AIRBAG!!! WANTED $1000 TO REPLACE A DEFECTIVE WINDSHIELD WITH A NEW DEFECTIVE WINDSHIELD. GOOGLE SEARCH THE GUY WHO GOT FOUR OF THEM!!! SAFELITE CHARGED ~$450. SEVERAL PEOPLE SAID NOTHING IS "FREE" ABOUT RECALLS, AND I DO NOT WANT HONDA TOUCHING MY CAR!!! I HAVE COMMUNICATED, THAT I WANT SOMEONE I CAN TRUST TO DO THE AIRBAG, TO AT LEAST 5 HONDA REPRESENTATIVES AND THEIR RESPONSE IS ALWAYS THE SAME: SILENCE! ... AND THEN MORE SCREAMING RED MAIL!!!! WELL I AM SCREAMING TOO!!!!! TELL ME OF AN INDEPENDENT NON-HONDA SHOP I CAN TAKE IT TO, AND I WILL BE HAPPY TO GET THIS DEADLY THING OUT OF MY CAR!!!!! NOW YOU WANT A DATE????? BEEN HARASSED AND RIPPED OFF FOR YEARS!!!!!!!!!!!!!!!!!!!!!!!! SICK OF IT!!!!!!!!!!!!!!!!!!!!!! I SHOULD JUST SELL THAT DEADLY PC OF JUNK!!!!! THERE IS MORE UNRELATED STUFF I COULD WASTE YOUR TIME AND MINE TELLING YOU

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA FIT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V661000 (AIR BAGS). KENDALL HONDA (846 GOODPASTURE ISLAND RD, EUGENE, OR 97401, (855) 981-5504) REPAIRED THE VEHICLE MONTHS AFTER THE PART WAS RECEIVED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.