2010 Honda Fit

WE PURCHASED A NEW 2010 HONDA FIT FROM DAVID MCDAVID HONDA IN IRVING, TEXAS. WE HAVE THE CAR SERVICED AT DAVID MCDAVID HONDA IN IRVING ALSO. WE ARE CONCERNED ABOUT THE KEY LOCKS ON THIS CAR. THE FIRST FAILURE OCCURRED AT 37746 MILES. THE KEY WOULD GO ABOUT HALF WAY INTO THE DRIVER'S SIDE LOCK AND THEN WOULD JAM. I TOOK THE CAR TO THE DEALER AND THEY REPLACED THE DRIVER'S SIDE DOOR LOCK CYLINDER. (SEE ATTACHMENT ONE TO THIS LETTER FOR THE DEALER INVOICE). AT APPROXIMATELY 54000 MILES THE SECOND FAILURE OCCURRED ON THE DRIVER'S SIDE LOCK. THE CIRCUMSTANCES WERE SIMILAR TO EARLIER FAILURE. I CALLED MY DAVID MCDAVID ADVISOR TO SEE WHETHER THE LOCK CYLINDER WAS STILL IN WARRANTY. HE TOLD ME THAT SINCE 12 MONTHS AND 12,000 MILES HAD PASSED THAT I HAD NO WARRANTY ON THE PART. I THEN WENT TO CAR TOYS LOCATED IN IRVING TO SEE WHETHER THEY COULD PUT A KEYLESS ENTRY SYSTEM IN THE HONDA FIT. AFTER THEIR POSITIVE ASSURANCE, I HAD THEIR SYSTEM PUT IN THE CAR. (SEE ATTACHMENT TWO TO THIS LETTER FOR CAR TOYS INVOICE DATED SEPTEMBER 10, 2018). ON JUNE 27, 2019, MY WIFE WENT TO STORE AND WHEN SHE RETURNED TO THE CAR, THE KEY WOULD ONLY GO HALF WAY INTO THE IGNITION AND THEN JAM. I WENT TO WHERE THE CAR WAS LOCATED AND TRIED TO GET THE KEY TO WORK. I HAD NO LUCK AND AFTER DISCUSSING WITH ADVISOR AT DAVID MCDAVID HONDA IN IRVING, I HIRED A WRECKER TO TAKE THE CAR TO THE DEALERSHIP. MILEAGE ON THE CAR WAS 59439. (SEE ATTACHMENT THREE TO THIS LETTER FOR THE DEALER INVOICE). I HAVE SPENT $1858.58 ON THIS KEY LOCK ISSUE AS FOLLOWS: DATE COMPANY MILEAGE ON CAR APR 18, 2016 DAVID MCDAVID HONDA 37746 SEP 10, 2018 CAR TOYS APPROX 54000 JUNE 26, 2019 DAVID MCDAVID HONDA 59349

PAINT IS CHALKING AND CRACKING OFF MY HOOD AND ROOF. STARTED NOTICING IN MARCH 2017. ASKED HONDA SERVICE CENTER ABOUT IT AND AFTER SENDING ME TO A PAINT SPECIALIST TO GET IT LOOKED AT/PAINT JOB ESTIMATE AND BEING TOLD IT LOOKED EXACTLY LIKE THE PAINT ISSUES HONDA CIVICS ARE EXPERIENCING, HONDA SERVICE CENTER MANAGER TOLD ME IT WAS 'NORMAL WEAR AND TEAR' AND THEY WOULD NOT HELP ME.

SINCE PURCHASE 2010 I HAVE NOTED A SUSPICION OF VEHICLE'S ELECTRICAL SYSTEM. I HAVE SPOKEN NUMEROUS TIMES OF THIS SUSPICION AND ISSUES OF CONCERN TO FRIENDS AND FAMILY AND WITH DEALERSHIP. DEALERSHIP TOLD ME THEY ARE UNABLE TO CHECK THE ELECTRONIC SYSTEM.. MY SUSPICION BEGAN WITHIN A YEAR OF PURCHASE ,WITH AUTOMATIC DOOR LOCKS MAKING UNUSUAL SOUND AS IF NOT ENOUGH JUICE TO LOCK OR OPEN AUTOMATICALLY TO MORE CONCERN OF DRIVING WITH A DRAG SENSE AND FEELING LIKE GOING TO STALL AT TRAFFIC LIGHTS APPROXIMATELY 2015? COMPLAINT FORM ASKS FOR EXACT MILEAGE AND YEAR BEGAN. DATE I ENTERED IS JUST OVER PURCHASE DATE ALTHOUGH THE HEAT HAS BEEN MORE OF A SERIOUS SUSPICION 2015-2017 THAT I CAN RECALL; MILEAGE OF ISSUES NOTED ARE GUESSTIMATE 0 MILES THROUGH CURRENT 124,000 MILES CAR PERIODICALLY FEELS LIKE WILL STALL IN TRAFFIC AT STOP LIGHT, AND LACK OF POWER WHILE DRIVING AT SPEEDS 30-70 MPH. IT IS COMMON TO FEEL LIKE I AM PULLING A TRAILER FILLED WITH HEAVY ROCK AS IF A PULL OR DRAG ON ENGINE, SOMETIMES LIKE IT IS JUST GOING TO STALL WHILE DRIVING. I HAVE HAD BATTERY CHECKED FOR MORE THAN 3 YEARS WHEN QUESTIONING WHY IT DRIVING THIS WAY AND I AM TOLD ,THE BATTERY IS OK. I HAVE REPLACED BATTERY 2X SINCE 2010 FOR ACTUAL BATTERY FAILURE. THE DRIVER DASHBOARD AND DRIVER FOOT AREA HEAT UP TO WHAT HAS BEEN NOTICEABLE AND OF SUSPICION TO ME, FEELING LIKE AN UNUSUAL AND DANGEROUS LEVEL OF HEAT TO TOUCH. TO TOUCH HEATING COOLING KNOB FOR EXAMPLE OR IN AREA OF DASHBOARD AND ELECTRONIC KNOBS HAVE BEEN VERY HOT. I HAD JUST SEEN ONLINE AND READ ABOUT A 2010 HONDA FIT ENGINE AND ENGINE COOLING NHTSA CAMPAIGN #11V101000 RECALL DATED MARCH 7, 2011. I AM TOLD BY HONDA AND NHTSA THAT MY 2010 HONDA FIT IS NOT INCLUDED DUE TO NOT BEING OF SAME MANUFACTURER OF OTHER HONDA FITS OF THIS RECALL. I AM CONCERNED THAT MY ENGINE ISSUES THAT HAVE BEEN OF MY SUSPICION ARE RELATED TO THIS RECALL.

TAKATA RECALL MY HONDA 2010 FIT IS METALLIC BLUE AND THE PAINT IS FADING. THE ENTIRE ROOF IS WHITE. LARGE WHITE SPOTS ON THE HOOD AND NOW FADING MARKS ON THE SIDE OF THE CAR. IT IS ONLY 5 YEARS OLD AND IN EXCELLENT SHAPE. A 5 YEAR OLD CAR AND IT LOOKS 15 YEARS OLD. THE HONDA DEALERSHIP HAS NOT AGREED AT THIS TIME TO PAY FOR A FULL REPAINT JOB. THEY HAVE AGREED TO PAY 70% OF THE TOTAL BILLFOR THE ROOF AND HOOD OF THE CAR. MY CONCERN IS THAT THEY WILL REPAINT THE ROOF AND HOOD AND NOT THE BACK AND SIDES AND THEN THEY WILL FADE. I ALSO WILL NEED TO RENT A CAR WHILE THEY ARE REPAIRING THE PAINT. THIS WILL BRING MY TOTAL CLOSE TO $500.00. THIS IS NOT MY FAULT AND I BELIEVE A PAINT JOB SHOULD LAST MORE THAN 5 YEARS. WHEN I LOOK AROUND A PARKING LOT AND SEE CARS OLDER THAN MINE WITH A PERFECT PAINT JOB I GET FRUSTRATED. THIS IS NOT RIGHT.

I WAS HIT ON DRIVER SIDE BY A OLDER HONDA ACCORD MODEL VEHICLE YEAR 2000 BODY TYPE; THE ACCORD WAS MAKING A LEFT TURN ON A GREEN LIGHT THAT JUST CHANGED FROM RED, SO HE WASN'T GOING FAST (IM ASSUMING) WHEN HE HIT ME WHILE I WAS PASSING THE INTERSECTION AT ABOUT 49MPH. I WANT TO REPORT THE VEHICLE THAT I WAS DRIVING IS UNSAFE AND HANDLED POORLY, LOST TOTAL CONTROL, BRAKES AND STEERING LOCKED, ROLLED OVER FOUR TO FIVE TIMES HITTING A TRAFFIC LIGHT POLE; THE STABILITY OF VEHICLE IS VERY POOR AND ENGINE, TRANSMISSION EVERYTHING FELL APART UNDER THE HOOD. I AM REQUESTING FOR THIS MATTER TO BE INVESTIGATED, IM INSURED THE CAR IS HERE AT MY HOUSE FOR NOW, YOU HAVE PERMISSION TO COME HERE TO SEE IT OR WORK IT OUT WITH MY INSURANCE COMPANY. THANK YOU AND THIS IS SERIOUS, YOU NEED TO CHECK OUT WHAT HAPPENED THROUGH THOSE INTERSECTION CAMERA'S ON SEPTEMBER 10, 2014 AROUND 1030AM, CAMINO REAL & HWY 76, BONSALL CALIFORNIA. *TR