NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
64 reportsClear category filter41,000 miles · Nov 13, 2018
Electrical SystemEngine
TL* THE CONTACT OWNS A 2016 HONDA CR-V. WHILE DRIVING 30 MPH, THE ENGINE SHUT OFF AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. IN ADDITION, THE POWER STEERING AND BRAKES FAILED TO OPERATE. THE VEHICLE WAS COASTED TO A STOP ON THE SIDE OF THE ROAD AND TOWED TO COMMUNITY HONDA (8340 W 159TH ST, ORLAND PARK, …
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TL* THE CONTACT OWNS A 2016 HONDA CR-V. WHILE DRIVING 30 MPH, THE ENGINE SHUT OFF AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. IN ADDITION, THE POWER STEERING AND BRAKES FAILED TO OPERATE. THE VEHICLE WAS COASTED TO A STOP ON THE SIDE OF THE ROAD AND TOWED TO COMMUNITY HONDA (8340 W 159TH ST, ORLAND PARK, IL 60462, (708) 364-2600). THE DEALER DIAGNOSED THAT THE WATER PUMP, GASKET, AND ALTERNATOR BELT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 41,000.
NHTSA ODI #11151220
Mileage unknown · Feb 26, 2018
Electrical SystemCrash
HI EVERYONE, I HAD A FEW TYPO'S. 1). THE ELECTORAL DIDN'T PASS AND AMERICAN HONDA WOULDN'T HELP. THANKS
NHTSA ODI #11075025
Mileage unknown · Feb 26, 2018
Electrical SystemCrash
ON 02/12/2016 I WAS PULLING OUT OF MY GARAGE AND EVERYTHING WAS FINE AT THAT MOMENT, THEM I WENT TO TURN MY 2016 CRV IT WAS ONLY GOING ABOUT 1 1/2 MILES PER HOUR, BUT THE CRV WOULD NOT STOP, THE CAR ONLY HAD 3,924 MILE TOO. SO I HIT MY NEIGHBORS GARAGE DOOR AND SIDE OF HER HOME AND THE CAR STOP AFTER IT WENT OVER HER FOUNDATION…
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ON 02/12/2016 I WAS PULLING OUT OF MY GARAGE AND EVERYTHING WAS FINE AT THAT MOMENT, THEM I WENT TO TURN MY 2016 CRV IT WAS ONLY GOING ABOUT 1 1/2 MILES PER HOUR, BUT THE CRV WOULD NOT STOP, THE CAR ONLY HAD 3,924 MILE TOO. SO I HIT MY NEIGHBORS GARAGE DOOR AND SIDE OF HER HOME AND THE CAR STOP AFTER IT WENT OVER HER FOUNDATION OF HER HOME. I LOOKED DOWN AND SAW THAT I WAS PRESSING AS HARD AS I COULD ON THE BRAKE BUT IT DIDN'T WORK. THIS ALL TOOK ABOUT 20 SECONDS, TO FAST. I HAD THE BRAKES CHECK WHICH MECHANICALLY PASS ALL TEST 100%. BUT ON THE ELECTORAL DID PASS. 2 CODE CAME UP. 1). U300616 - POWER SOURCE FAILURE FOR ECU (LOW VOLTAGE) FOR THE ANTI-LOCK BRAKE AND THE SAME CODE FOR TIRE PRESSURE. SO IT NOT THE MECHANIC OF THE CRV IT'S THE ECU BOX THE BOX WHICH EVERYTHING GOES THRU. SO IT'S ELECTRICAL NOT MECHANICAL. AND YOU NEVER KNOW WHEN IT WILL HAPPEN AGAIN. THE 2016 CRV SHOULD BE RECALLED ON THE ECU BOX. I NEVER WILL DRIVE THE CRV AGAIN. YOU COULD REALLY KILL SOMEONE. THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION SHOULD LOOK DEEP INTO THIS AND HAVE A RECALL. I DID CONTACT AMERICAN HONDA CORPORATION AND THEY DID RESEARCH IT, BUT I WAS GOING ON THAT IT WAS MECHANICAL NOT ELECTRICAL. AMERICAN HONDA WOULD HELP. SOMETHING NEEDS TO BE DONE, SO I HOPE THE NHTSA LOOKS INTO THIS.
NHTSA ODI #11075020
10,500 miles · Jan 9, 2018
Electrical System
REAR TRUNK / HATCH WILL NOT OPEN WHEN TEMPERATURES ARE BELOW FREEZING. HAS OCCURRED MANY TIMES. DEALER DUPLICATED THE ISSUE AND REPLACED THE SWITCH STATING THAT THEY VERIFIED COMMUNICATION WAS LOST TO THE SWITCH WHEN COLD. THE ISSUE STILL OCCURS EVEN AFTER REPLACEMENT, BUT DEALER STATES ALL THEY CAN DO IS REPLACE AGAIN BECAUSE…
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REAR TRUNK / HATCH WILL NOT OPEN WHEN TEMPERATURES ARE BELOW FREEZING. HAS OCCURRED MANY TIMES. DEALER DUPLICATED THE ISSUE AND REPLACED THE SWITCH STATING THAT THEY VERIFIED COMMUNICATION WAS LOST TO THE SWITCH WHEN COLD. THE ISSUE STILL OCCURS EVEN AFTER REPLACEMENT, BUT DEALER STATES ALL THEY CAN DO IS REPLACE AGAIN BECAUSE NO RECALL HAS BEEN ISSUED BY HONDA.
NHTSA ODI #11061379
40,000 miles · Jan 1, 2018
Electrical System
WHEN TEMPERATURES GET COLD, THE BUTTON TO OPEN THE REAR HATCH WILL NOT WORK. THIS CAUSES THE OWNER TO NOT BE ABLE TO ACCESS THE TRUNK
NHTSA ODI #11057806
18,000 miles · Dec 31, 2017
Electrical System
OEM BATTERY FAILURES. CAR WOULD NOT START. STOPPED ON CITY STREET. SAFETY ISSUE. FAILED AT HOME TOO. MANUFACTURER DEFECT.
NHTSA ODI #11057790
11,600 miles · Dec 12, 2017
Electrical System
LOCK-OUT WITH KEY FOB INSIDE THE CAR, CAR WAS NOT RUNNING, PARKED AT WORK. THE CAR BASICALLY 'LOCKED' ME OUT WHEN I PUT MY PURSE AND KEYS INTO THE CAR, OPENED THE HOOD SO I COULD FILL THE WIPER FLUID RESERVOIR , CLOSED THE DOOR TO GET WIPER FLUID OUT OF THE BACK AND THE CAR LOCKED THE DOORS. ACCORDING TO THE LOCKSMITH THAT OPE…
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LOCK-OUT WITH KEY FOB INSIDE THE CAR, CAR WAS NOT RUNNING, PARKED AT WORK. THE CAR BASICALLY 'LOCKED' ME OUT WHEN I PUT MY PURSE AND KEYS INTO THE CAR, OPENED THE HOOD SO I COULD FILL THE WIPER FLUID RESERVOIR , CLOSED THE DOOR TO GET WIPER FLUID OUT OF THE BACK AND THE CAR LOCKED THE DOORS. ACCORDING TO THE LOCKSMITH THAT OPENED MY CAR, THIS IS A WELL KNOWN PROBLEM - AND NOT JUST WITH HONDA CARS. THANK GOODNESS I WAS STILL AT WORK AND IN A SAFE LOCATION.
NHTSA ODI #11054293
1,200 miles · Nov 2, 2017
Electrical SystemCrashFire
TL* THE CONTACT OWNED A 2016 HONDA CR-V. WHILE DRIVING 15 MPH AND MAKING A LEFT TURN, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT A SPARK WAS OBSERVED NEAR THE FLOORBOARD ON THE PASSENGER SIDE AND A FIRE IGNITED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FIL…
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TL* THE CONTACT OWNED A 2016 HONDA CR-V. WHILE DRIVING 15 MPH AND MAKING A LEFT TURN, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT A SPARK WAS OBSERVED NEAR THE FLOORBOARD ON THE PASSENGER SIDE AND A FIRE IGNITED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED FOR THE FAILURE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS AWAITING A CALL BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 1,200.
NHTSA ODI #11042700
13,000 miles · Aug 15, 2017
Electrical System
RODENTS CHEWED THROUGH THE WIRING FOR THE ELECTRIC POWER STEERING CAUSING IT TO FAIL. FORTUNATELY THIS HAPPENED IN THE PARKING LOT AT THE APPARTMENT AND WAS ABLE TO BE MANUVERED INTO A SAFE PARKING SPACE.
NHTSA ODI #11015487
10,427 miles · Jul 19, 2017
Electrical SystemStructureVehicle Speed ControlCrash
ON 6/18/17 PULLING INTO PARKING SPOT DOING 3 MPH CAR ACCELERATED JUMPED OVER CONCRETE SIDEWALK AND HIT A BRICK WALL. NO BRAKES WORKED CAR STRUCK BRICK WALL AND WOULD NOT SHUT OFF. NO AIR BAGS WERE DEPLOYED BUT SENSOR STATED AIR BAGS DEPLOYED AFTER VEHICLE WAS RESTARTED. CONTINUOUS INCREASE IN RPMS WHILE DRIVING THE VEHICLE. PR…
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ON 6/18/17 PULLING INTO PARKING SPOT DOING 3 MPH CAR ACCELERATED JUMPED OVER CONCRETE SIDEWALK AND HIT A BRICK WALL. NO BRAKES WORKED CAR STRUCK BRICK WALL AND WOULD NOT SHUT OFF. NO AIR BAGS WERE DEPLOYED BUT SENSOR STATED AIR BAGS DEPLOYED AFTER VEHICLE WAS RESTARTED. CONTINUOUS INCREASE IN RPMS WHILE DRIVING THE VEHICLE. PREVIOUSLY CAR WAS TAKEN TO THE DEALER WHO STATED CAR WAS FINE AND THAT I HAD TO GET USED TO THE TRANSMISSION. VEHICLE ALSO HAD SURGING WHEN GOING DOWNWARDS ON A HILL. VEHICLE LOADED WITH EVERY SAFETY FEATURE BUT NONE WORKED!!
NHTSA ODI #11006428
Official recalls
3Dec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
May 4, 2017
Honda (American Honda Motor Co.) is recalling certain 2015-2016 Honda CR-V vehicles that recently received a replacement engine. The replacement engine may have been built with the wrong pistons, potentially affecting the engine's performance.
Consequence & remedy
Consequence: The reduced performance may result in an engine stall, increasing the risk of a crash.
Remedy: Honda will notify owners, and dealers will inspect the engines and replace the incorrect components, as necessary, free of charge. The recall began June 20, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is KF6.
Oct 29, 2015
American Honda Motor Company, Inc. (Honda) is recalling certain model year 2016 CR-V vehicles manufactured October 12, 2015, to October 19, 2015. The metal housing surrounding the driver's air bag inflator in these vehicles may have been manufactured incorrectly.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Honda will notify owners, and dealers will replace the driver side frontal air bag module, free of charge. The recall began in November 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda'a number for this recall is JV9.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.