2001 Honda CR-V

TL* TAKATA RECALL. THE CONTACT OWNS A 2001 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED THE OCEAN HONDA DEALER LOCATED AT 6450 AUTO CENTER DR, VENTURA, CA 93003, AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT CONSUMER HAS STATED IT IS HIS WIFE'S VEHICLE AND IS 19 YEARS OLD AND HAS 125.000 MILES. RECALL WAS SENT OUT IN FEB 2020.*JB

I RECEIVED A RECALL NOTICE IN THE MAIL FROM HONDA IN FEBRUARY OF 2020. THE RECALL NOTICE STATES THAT MY 2001 HONDA CRV IS UNSAFE TO DRIVE. I HAVE BEEN IN CONTACT WITH HONDA SINCE MARCH 9, 2020 AND THEY HAVE NOT OFFERED A SOLUTION, UPDATES, OR INFORMATION CONCERNING THIS. I HAVE BEEN TOLD BY TWO EMPLOYEES THAT THE PART TO FIX THIS ISSUE IS NOT AVAILABLE AND IS NO LONGER MANUFACTURED AT THIS TIME. ONE EMPLOYEE WENT SO FAR AS TO TELL ME THAT IT IS NOT AN ISSUE AND MY VEHICLE IS NOT UNSAFE. THIS IS UNTRUE. THE RECALL NOTICE STATES, "DUE TO A MANUFACTURING ISSUE, THE INFLATOR INSIDE THE DRIVER FRONTAL AIRBAG MODULE MAY ABSORB MOISTURE, WHICH MAY CAUSE THE DRIVER FRONTAL AIRBAG TO MALFUNCTION IN A CRASH WHERE THE AIRBAG DEPLOYS. THE AIRBAG COULD UNDER-INFLATE DURING DEPLOYMENT, INCREASING THE RISK OF INJURY TO THE DRIVER. THE AIRBAG INFLATOR COULD ALSO RUPTURE DURING DEPLOYMENT, WITH METAL FRAGMENTS POSSIBLY STRIKING THE DRIVER OR PASSENGERS, INCREASING THE RISK OF SERIOUS INJURY OR DEATH." THEY ALSO REFUSE TO GIVE A DEADLINE FOR THIS ISSUE TO BE RESOLVED BY. I AM WRITING THIS COMPLAINT AS OF AUGUST 8,2020 WHILST SITTING HERE WITH HONDA ON THE PHONE.

TL* THE CONTACT OWNS A 2001 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER POHANKA HONDA OF FREDERICKSBURG (60 S GATEWAY DR, FREDERICKSBURG, VA 22406) WAS CONTACTED AND CONFIRMED THE PARTS WERE NOT AVAILABLE FOR THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE HOWEVER, NO ASSISTANCE WAS OFFERED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2001 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED HONDA OF TURNERSVILLE (3400 NJ-42 G, TURNERSVILLE, NJ 08012, (856)516-6200) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2001 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. MAITA HONDA (6151 AUBURN BLVD, CITRUS HEIGHTS, CA 95621, (916) 969-6151) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2001 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SCHOMP HONDA (1003 PLUM VALLEY LN, HIGHLANDS RANCH, CO 80129, (303) 798-1500) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2001 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT TOOK THE VEHICLE TO HONDA MORRISTOWN (4190 W ANDREW JOHNSON HWY, MORRISTOWN, TN 37814) WHERE WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

HONDA ISSUED A RECALL IN MARCH 2020 FOR REPAIR OF A AIRBAG INFLATOR. THIS RECALL STATED THAT IT WAS DANGEROUS TO DRIVE MY CAR AND THAT THE PROBLEM WITH THE AIRBAG COULD RESULT IN FATALITY TO ME OR MY PASSENGERS. IT IS NOW JULY 4, 2020 AND THERE ARE STILL NOT PARTS AVAILABLE TO FIX THE PROBLEM SO I CANNOT MAKE AN APPOINTMENT TO HAVE IT FIXED. I CALLED HONDA CUSTOMER SERVICE ON JUNE 29, 2020 AND WAS TOLD THAT I WOULD NEED TO JUST WAIT. IT SAYS ON THE HONDA WEBSITE THAT A RENTAL CAR WILL BE PROVIDED IF PARTS ARE TEMPORARILY NOT AVAILABLE TO FIX A PROBLEM BUT THEY REFUSED TO DO THAT. I THINK IT IS UNACCEPTABLE THAT IT HAS BEEN 4 MONTHS SINCE A PROBLEM WAS RECOGNIZED, NO PARTS ARE AVAILABLE TO FIX THE PROBLEM, AND HONDA WILL NOT PROVIDE A RENTAL CAR EVEN THOUGH THEY STATE THAT USING MY CAR COULD RESULT IN DEATH.