-Steering Rack - EPS rack. -steering is sticky at times and need to over correct to loosen steering -no - no, appointment set for mid December -no warnings.
2023 Honda CR-V Hybrid
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2023 Honda CR-V Hybrid do not stand out strongly from the model-year median of 76.
About this comparison →How this year compares
Owner complaints by model year
Compare all CR-V Hybrid years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 12 of 114 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Steering. Review the 72 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Lane Departure. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
72 reportsOur 2023 CR-V began having noticeable issues involving the steering around 6000 miles after 9 months of ownership. The steering wheel initially began to develop a tendency to remain centered requiring additional effort to initiate a turn. Once turning it felt normal. Over time the problem became worse, and the wheel began to …
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Our 2023 CR-V began having noticeable issues involving the steering around 6000 miles after 9 months of ownership. The steering wheel initially began to develop a tendency to remain centered requiring additional effort to initiate a turn. Once turning it felt normal. Over time the problem became worse, and the wheel began to stick when turning as well. At 6500 miles there is a noticeable resistance to initiating turns, or centering the wheel from a turn. Turns to the right tend to stick more than turns to the left. It is to the point now that in moderate turns you can let go of the steering wheel and it will remain in a turn. A slight knocking noise has also developed. When driving straight down the road it is extremely difficult to keep the vehicle centered in the lane. The effort required increases with speed and narrower lanes. Often the small corrections that would be normal for keeping a vehicle centered in a lane are not possible. The sticking tendency is significant enough now even the smallest corrections meant to stay centered in a lane result in the car darting back and forth. This is independent of the lane keeping system, it happens with the system on and off. With the system on, the lane keeping system appears to struggle as well. At approximately 6500 miles the car went to the dealer, and it as quickly diagnosed as being in need of a new steering rack. The service center said it would be more annoying than unsafe and did not see the need to keep the car. The part was supposed to be ordered by the service center but we were told it was on backorder with no ETA. The vehicle has approximately 6800 miles now and the issue is continuing to get worse and the vehicle can be difficult to handle in dense traffic with narrow lanes. The primary concern is how much worse will it get, and will the steering rack ultimately fail. The vehicle did not illuminate any warning lamps and is available for inspection upon request.
The steering after a few miles, feels sticky. The steering wheel will softly jerk on the highway. Almost feels like adjusting for lane departure, but I am not departing the lane. This also causes lane keeping to feel jerky. Also, the android auto when plugged in and apps being used will turn off the radio or the sound system. …
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The steering after a few miles, feels sticky. The steering wheel will softly jerk on the highway. Almost feels like adjusting for lane departure, but I am not departing the lane. This also causes lane keeping to feel jerky. Also, the android auto when plugged in and apps being used will turn off the radio or the sound system. Thank you
Steering becomes sticky. The steering wheel will feel like it has grooves at point, and you need to exert a bit more strength to turn. Reminds me of old cars with hydraulic power steering, when the power steering was going bad, or was running low on fluid. Noticeable at most speeds. Issue started after I clocked in 2800+ mile…
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Steering becomes sticky. The steering wheel will feel like it has grooves at point, and you need to exert a bit more strength to turn. Reminds me of old cars with hydraulic power steering, when the power steering was going bad, or was running low on fluid. Noticeable at most speeds. Issue started after I clocked in 2800+ miles on the car. Bought it new in late July 2023.
Purchased my car in July new. In August I got a CBMS warning for emergency brake system failure. Took it in and they said the front camera failed and needed to be replaced. It’s been on backorder since August 23. Because of this all the safety features including lane assist had to be turned off because the steering wheel would r…
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Purchased my car in July new. In August I got a CBMS warning for emergency brake system failure. Took it in and they said the front camera failed and needed to be replaced. It’s been on backorder since August 23. Because of this all the safety features including lane assist had to be turned off because the steering wheel would randomly jerk even when I was within the lane lines. Turned off the safety features and around 10,000 miles the steering wheel started clicking and aggressively jerking to the right or left while driving similarly to how it jerked when the safety features were on, even though they were already turned off from the previous steering wheel issues. Brought it to the dealership and they said the EPS rack failed and the care was unfit to drive. They put me in a rental since two safety issues occurred in the vehicle.
My steering started to feel stuck at highway and city speeds, causing more force than necessary to keep the car in the lane. This often causes overcorrecting and make the lane departure worse. This put me and others' safety at risk, as overcorrecting and shaky steering could cause accidents, especially at highway speeds. This pr…
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My steering started to feel stuck at highway and city speeds, causing more force than necessary to keep the car in the lane. This often causes overcorrecting and make the lane departure worse. This put me and others' safety at risk, as overcorrecting and shaky steering could cause accidents, especially at highway speeds. This problem has been reproduced by the dealer, and a new steering rack was ordered. There are several complaints of this same issue on forums and other online places for the CR-V and Civic as well. There was no warning or anything to indicated that this would happen.
At speeds around and above 60 MPH, my 2023 CRV's steering becomes "hesitant and jerky". This is most noticeable when driving on the highway. As highway roads are generally not curvy, I make normal small adjustments while driving to stay centered in my line. Almost continuously, however, when I attempt to make these steering inpu…
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At speeds around and above 60 MPH, my 2023 CRV's steering becomes "hesitant and jerky". This is most noticeable when driving on the highway. As highway roads are generally not curvy, I make normal small adjustments while driving to stay centered in my line. Almost continuously, however, when I attempt to make these steering inputs and adjustments, my steering wheel feels "stuck in place" for a up to a second before I finally apply enough force and the steering wheel moves. When it does finally move, the steering wheel's movements are sudden and jerky. It almost feels like my steering wheel is "fighting to stay unmoved" for a split second or so. I have a 2017 Honda Civic and the steering feels normal and smooth on the highway. My assumption is either a hardware or software issue with the electric power steering system.
Sticky steering causing resistance when straightening the wheel from a slight turn. I live in the North GA mountains and my daily travel consists of many curves. When slightly turning the wheel left or right, then when trying to straighten the wheel back into place it feels as though the wheel catches/sticks. The resistance whe…
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Sticky steering causing resistance when straightening the wheel from a slight turn. I live in the North GA mountains and my daily travel consists of many curves. When slightly turning the wheel left or right, then when trying to straighten the wheel back into place it feels as though the wheel catches/sticks. The resistance when trying to straighten the wheel causes me to apply more pressure and force when straightening the wheel back into place. I feel as though this could cause an accident and it scary. It’s been doing it daily on every drive over the last month. Purchased the car in June 2023. My husband which is a police officer has driven the car as well and has also noticed the issue and he believes it has gotten worse. Please help!
Steering wheel sticks when trying to make minor steering corrections at a speed over 40.. Since this is built on a Civic frame it is suffering from the same problem as on the Civic Steering Recall
Car has almost 13,000 miles. Recently the steering has started sticking to where it feels as if the wheel is briefly stuck while driving and won’t turn. When it breaks free you can almost over correct and swerve a little.
Official recalls
526V366000 · Tires:temporary/emergency Spare Tire
Jun 4, 2026
Honda (American Honda Motor Co.) is recalling certain 2023-2026 CR-V Hybrid, Accord Hybrid, and 2025-2026 CR-V Fuel Cell EV vehicles. When using the tire repair kit, pressure may build within the sealant bottle, causing the bottle cap to detach.
Consequence & remedy
Consequence: A detached bottle cap can become a projectile and strike the user or others nearby, increasing the risk of injury.
Remedy: Dealers will replace the tire repair kit nozzle or sealant bottle, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in Fall 2026. Owners may contact Honda's customer service at 1-866-784-1870. Honda's number for this recall is DOV. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning June 11, 2026.
24V763000 · Fuel System, Gasoline:delivery:fuel Pump
Oct 14, 2024
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Honda Accord, Accord Hybrid, 2023-2025 Honda CR-V Hybrid, and 2025 Honda Civic and Civic Hybrid vehicles. The high-pressure fuel pump may crack and leak fuel.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Dealers will inspect and replace the high-pressure fuel pump as necessary, free of charge. Owner letters were mailed February 20, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PJW.
24V744000 · Steering
Oct 3, 2024
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Consequence & remedy
Consequence: Difficulty steering can increase the risk of a crash.
Remedy: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
24V745000 · Electrical System:propulsion System:traction Battery
Oct 3, 2024
Honda (American Honda Motor Co.) is recalling certain 2023 Honda CR-V Hybrid vehicles. The high voltage battery modules may have been manufactured incorrectly, which can cause the battery terminal or busbar to break and spark.
Consequence & remedy
Consequence: An electrical spark increases the risk of an injury or fire. In addition, a loss of drive power may occur, which can increase the risk of a crash.
Remedy: Dealers will replace the battery module, free of charge. Owner notification letters were mailed November 27, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's number for this recall is HJR.
23V588000 · Power Train:automatic Transmission:internal:cvt
Aug 17, 2023
Honda (American Honda Motor Co.) is recalling certain 2023 CR-V Hybrid and Accord Hybrid vehicles. The electronic transmission may have been improperly manufactured, which can result in a loss of drive power.
Consequence & remedy
Consequence: A loss of drive power can increase the risk of a crash.
Remedy: Dealers will replace the electronic continuously variable transmission (e-CVT), free of charge. Owner notification letters were mailed October 11, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are NFG and HFF.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA23003 · Momentary Increased Steering Effort
Opened Nov 29, 2023 · Closed Jan 28, 2025
Status: closed (inferred from source dates) · Steering
On November 29, 2023, the Office of Defects Investigation (ODI) opened this Engineering Analysis (EA23003) to assess allegations of momentary increase in steering effort in model years (MY) 2022-2023 Honda Civic, 2023MY Honda CR-V, and 2023MY Acura Integra vehicles (subject vehicles). The complaints received by ODI alleged that the subject vehicles experienced a momentary increase in required steering effort (described as “sticky steering”) occurring mostly at highway speeds after driving for an extended amount of time; these complaints could not be duplicated during dealer service technicians’ quick test drives. The complaints had been received over the previous two years with most occurring with low vehicle mileage. The steering gear of these vehicles is aided by an electrical power assist unit. This power assist unit inputs force on the steering rack via a worm gear and worm wheel assembly. During PE23005, Honda stated this condition of momentary increase in steering effort occurs due to two factors within this power assist unit. First, during manufacturing, the steering worm wheel goes through annealing and component conditioning processes. These processes cause internal stress and strain within the steering worm wheel. This strain is slowly released over the first few months of the vehicle life. Over time, the released strain causes deformation of the teeth on the worm wheel, causing the worm gear to catch on the worm wheel. This catching results in the driver’s momentary increased steering effort. Second, the manufacturing process did not guarantee consistent grease application and, therefore, some subject vehicles received insufficient grease which contributed to the momentary increase in steering effort. During EA23003, ODI further analyzed the potential safety related consequences of the momentary increase in steering effort. NHTSA’s Vehicle Research and Test Center (VRTC) duplicated the allegations of increased steering effort. In addition, VRTC discovered the steering worm wheel and worm gear tended to push grease out of the meshing area, resulting in large amounts of grease resting on top of the worm wheel. Information Request responses collected and reviewed by ODI showed Honda had also discovered this additional root cause during NHTSA’s EA. In addition, Honda discovered the preload of the worm wheel gear spring was set too high, increasing the gear slide load and resulting in higher friction and increased torque fluctuation when steering. The number of consumer complaints made to ODI continued to increase with the expansion of scope from the PE to the EA. Additionally, during EA23003, ODI received ten complaints alleging a crash, in addition to the 13 complaints ODI had received as of the time it opened EA23003. In total, 23 crashes have been reported to ODI due to this alleged defect. On October 3, 2024, Honda filed NHTSA Recall No. 24V-744 to address this defect. The recall will provide consumers with a new steering worm wheel gear spring with a decreased load. Additionally, dealerships will add additional grease and relocate any grease sitting on top of the worm wheel back into the meshing area. The scope of this recall includes all Honda vehicles that were manufactured with this specific improperly produced steering worm wheel and spring. In view of the recall action being taken by Honda, ODI is closing EA23003. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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