2016 Honda Civic

THE HONDA CIVIC WAS IN THE DRIVEWAY WITH THE EMERGENCY BRAKE SET WHEN IT WAS PARKED. THE VEHICLE HAS A MANUAL TRANSMISSION. A FEW HOURS LATER THE CAR ALARM WAS GOING OFF AND WHEN I WENT TO LOOK TO SEE WHAT WAS GOING ON I DISCOVERED THAT THE CAR HAD ROLLED DOWN THE DRIVE AND INTO A TELEPHONE POLE. THE POLICE IN MY JURISDICTION DO NOT TAKE ACCIDENT REPORTS FOR ACCIDENTS ON PRIVATE PROPERTY THEREFORE A POLICE REPORT WAS NOT TAKEN. AFTER THE INCIDENT I FOUND THAT THERE WAS A ACTIVE RECALL INVOLVING THE EMERGENCY BRAKE. WHEN I BOUGHT THE CAR ON OCTOBER 8, 2016 I WAS TOLD THERE WAS A "DO NOT SELL" NOTE IN THE COMPUTER SYSTEM DUE TO THE RECALL. THE DEALER SAID THEY COULD DO THE DOWNLOAD WHILE WE DID THE PAPERWORK. AFTER THIS INCIDENT INVOLVING THE WRECK THE CAR WAS TAKEN TO A LOCAL DEALER WHO CHECKED THE DOWNLOAD AND CONFIRMED THAT THE DOWNLOAD WAS UP TO DATE. THE CAR WAS TAKEN BACK TO THE DEALER TWO DAYS LATER TO HAVE THE BRAKE SYSTEM INSPECTED WHICH THE DEALER STATED THAT THERE WERE NO CODES FOUND IN THE SYSTEM. THIS WAS DONE AT THE ADVICE OF HONDA CUSTOMER SERVICE. HONDA CUSTOMER SERVICE CONTACTED ME TODAY AND STATED THAT AT THIS TIME THEY RECOMMEND PROCEEDING WITH AN INSURANCE CLAIM. I STATED THAT I THOUGHT THAT SINCE THERE WAS AN ACTIVE RECALL AND THE RECALL HAD BEEN PERFORMED ON THE VEHICLE AND THE EMERGENCY BRAKE STILL FAILED THAT THEY WOULD WANT TO TAKE THE CAR TO LOOK AT. I WAS TOLD THAT THEY WOULD LOOK AT THE DEALER REPORTS AND IF THEY FOUND SOMETHING THEY WOULD CONTACT ME BACK WHICH SEEMS DANGEROUS TO ME. WHAT'S TO SAY THE BRAKE WON'T FAIL AGAIN AND NEXT TIME THERE MAY BE SOMEONE BEHIND IT OR IN FRONT OF IT. *TR

I AM STILL HAVING BRAKE SYSTEM ISSUES AND NOT ALLOWING ME TO GEAR AND DRIVE! SINCE LETTER FOR RECALL IN NOVEMBER, WHICH ALREADY SET APPOINTMENT WITH DEALERSHIP TO REPROGRAM OR REBOOT SYSTEM THEY STATED WOULD TAKE CARE OF,I HAVE BEEN BACK TWICE AFTER THAT. I ALSO HAVE ISSUES WITH THE WARNING EXCLAMATION LIGHT FLASHING AND WAS TOLD ALL'S FINE THE NEW CARS ARE SENSITIVE WHEN TAKE. MY BLUETOOTH CONNECT ACTS UP ALL TIME WHERE NOT EVEN BEING ABLE TO USE AMENITIES PAYING FOR WITH CAR.I'M PISSED BECAUSE NOW OUTSIDE MOVIE THEATER WITH KIDS AND STUCK AGAIN BREAK LOCKED. BEYOND A LITTLE INCONVENIENCE NOW. I HAVE NEVER HAD A BAD EXPERIENCE WITH HONDA UNTIL GOT THIS 2016 HONDA CIVIC *TR

I WAS DRIVING THE FREEWAY AT 70MPH WHEN SUDDENLY ALL THE INDICATORS WENT BERSERK WITH 6 DIFFERENT PROBLEMS APPEARING ALL AT THE SAME TIME. I WENT FROM 70 TO 40MPH WITHOUT DOING ANYTHING. I WENT TO THE SHOULDER TO STOP AND THESE PROBLEMS APPEARED: POWER STEERING SYSTEM (EPS), VEHICLE STABILITY ASSIST (VSA), HILL START ASSIST, EMISSIONS SYSTEM, BRAKE SYSTEM AND BRAKE HOLD SYSTEM. IT SCARED THE HELL OUT OF ME COZ THE CARS BEHIND ME STARTED HONKING AT BECAUSE OF THE SUDDEN REDUCED SPEED. IT COULD'VE COST ME MY LIFE! IT WAS ONLY AT 1195MILES WHEN THAT HAPPENED AND DID NOTHING THAT MAY HAVE CAUSED THE DEFECTS. I AM ON A THREE YEAR LEASE AND IT HAS ONLY BEEN LESS THAN 2MONTHS SINCE I HAD THE CAR. I DON'T WANT THAT CAR ANYMORE SO IF YOU CANT GIVE ME ANOTHER ONE (WITHOUT ADDITIONAL COSTS), THEN I WOULD WANT A FULL REFUND AND CANCEL MY LEASE. *TR

DRIVING INTO A SMALL TOWN AT APPROXIMATELY 45 MPH SOUNDED LIKE A GUNSHOT WENT OFF INSIDE THE CAR. THE SUNROOF HAD EXPLODED. NO TRAFFIC WAS AROUND. NOTHING HIT THE ROOF. ONLY A SMALL AMOUNT OF GLASS FELL INTO THE CAR. IT HAD BLOWN OUTWARD LEAVING A HOLE IN THE MIDDLE WITH THE EDGES STICKING UP. DROVE DIRECTLY TO DEALERSHIP ABOUT 15 MINUTES AWAY WHERE THE CAR WAS PURCHASED NEW 6 MONTHS EARLIER. THEY SAID THEY HAD NEVER HEARD OF ANYTHING LIKE THAT OCCURRING AND IT WAS A INSURANCE CLAIM AND NOT HONDAS RESPONSIBILITY SINCE WE COULDN'T PROVE IT WASN'T A ROCK. NOTHING HIT THE CAR AND THE GLASS BLEW OUT WHICH SCRATCHED THE PAINT ON THE TRUNK LID. *TR

OUR 2016 HONDA CIVIC TOURING CAR EMERGENCY BRAKING SYSTEM FROM TIME TO TIME WOULD NOT WORK PROPERLY WHEN OPERATING UNDER NORMAL CIRCUMSTANCES. TOOK THE CAR INTO THE DEALERSHIP IN SCOTTSDALE, ARIZONA CALLED RIGHT HONDA. THEY TOOK THE CAR TWICE TO HELP FIX THE PROBLEM WITH THE AUTO BRAKING SYSTEM. NEVERTHELESS, RIGHT HONDA DROVE THE CAR AROUND 81 MILES AN HOUR. WE HAVE A GPS TRACKING DEVICE ON THE CAR THAT ALERTS US WHEN SOMEONE IS DRIVING UNPROFESSIONAL. THE RIGHT HONDA WAS SHOWN AND ASKED WHY THEY DROVE OUR CAR SO FAST AT AN UNPROFESSIONAL SPEED ON A PUBLIC STREET IN ARIZONA. THE SERVICE MANAGER JUST TOLD ME IT WAS FOR TESTING PURPOSES, TO GET THE CAR TO REACT. WE TOLD THEM THAT IT WAS VERY UNPROFESSIONAL TO DRIVE OUR CAR AT SUCH HIGH SPEEDS AND THEY ADDED THAT IF WE DO NOT LIKE IT WE CAN TAKE OUR CAR SOMEWHERE ELSE IN THE FUTURE. WE ALSO LET HONDA AMERICA KNOW ABOUT THE PROBLEM AND THEY JUST TOLD US THAT THEY ARE NOT RESPONSIBLE FOR RIGHT HONDA?S ACTIONS FOR THEIR UNPROFESSIONAL ACTIONS. THE GOOD NOTE IS THAT WE THINK RIGHT HONDA MIGHT HAVE FINALLY FIXED THE EMERGENCY BRAKING SYSTEM PROBLEMS WE WERE HAVING, WHEN OUR 2016 HONDA CIVIC TOURING CAR WOULD STOP BY ITSELF FROM TIME TO TIME WITHOUT AN OBJECT IN FRONT OF OUR CAR. BUT DO NOT LIKE HOW HONDA AMERICA AND RIGHT HONDA DEALERSHIP HANDLED THE SITUATION. FEEL THEY NEED A LOT OF HELP IN THE CUSTOMER SERVICE CATEGORY. INCLUDING, NO DEALERSHIP SHOULD DRIVE ANYONE?S CAR CRIMINALLY EVER. *TR

FOLLOWING MY WIFE AFTER A RECALL ON HER CAR, IT BEGAN TO RAIN LIGHTLY. KNOWING WE WERE ENTERING A 75MPH TURNPIKE, I PHONED HER TO ADVISE HER TO TURN ON HER LIGHTS. SHE DID. AT THE STOP LIGHT BEFORE GETTING ON THE TURNPIKE, ALL I COULD SEE WERE 2 TINY LED BULB TYPES ON BOTH SIDES. AS SHE BEGAN TO REACH SPEED, SHE GOT 10-15 CAR LENGTHS AHEAD OF ME. WE KNEW THE FACTORY SPOILER CAUSES A VORTEX BEHIND HER CAR AS WE WIPE OFF BLACK POWDER THAT BUILDS ON THE BACK OF HER CAR EACH DAY WHEN SHE COMES HOME FROM WORK. I'VE NEVER DRIVEN BEHIND HER LET ALONE IN THE RAIN. WITH THE VORTEX CREATING A BOILING SPRAY, AND THE TINY LED BULBS, I COULD NOT SEE HER AT ALL. JUST A SPRAY. NO LIGHTS. AT OUR EXIT CLOSE TO HOME, AS SHE TOOK OFF, I COULD NOT SEE HER TAIL LIGHTS EVEN 5 CAR LENGTHS BACK. IT WAS DAY TIME I FORGOT TO MENTION BUT CLOUDY AND AS STATED, LIGHT RAIN. I COULD SEE HER BRAKE AS THE BRAKE LIGHTS USE A COMMON BULB. AGAIN, WITH THE LIGHTS IN THE ON POSITION, THE ONLY TIME I SAW HER TAIL LIGHT WAS IN THE GARAGE. THE VEHICLE HAS TWO ISSUES. THE SPOILERS CREATE A SPRAY OF WATER REDUCING VISIBILITY OF THE BACKBOF HER CAR IN THE RAIN OR FOG TO ZERO. HONDA EVEN SHOWS PHOTOS WITH THEIR LIGHTS ON. TINY ANGLED LED'S POINTING UP AND IN. AND NOT NEARLY BRIGHT ENOUGH TO BE SEEN IN RAIN. HEAVY RAIN OR DENSE FOG, COULD BE CATASTROPHIC. MY WIFE DRIVES I-40 & I-44 TO AND FROM WORK DAILY. 13 MILES. SHE'S HAD THE CAR JUST A FEW MONTHS. I AM CONCERNED EACH MORNING. SHE CURRENTLY LEAVES WHEN IT'S DARK. I'M WORRIED ABOUT THE SPRING RAINS AND DAWNS EARLY LIGHT WHEATHER SHE WILL BE SEEN. AS STATED EARLIER, THE SPOILERS CAUSE THE TURBULENCE OR VORTEX BEHIND THE CAR. THE LIGHTS ARE TOO SMALL AND LUMENS NOT STRONG ENOUGH TO BE SEEN. PHOTOS BELOW WILL SHOW ON CITY STREETS AND IN OUR DRIVEWAY. THE PHOTOS I TOOK FROM MY PHONE THE LAST FEW BLOCKS HOME AND INTO THE GARAGE. THIS IS BAD! SHE LOVES THIS CAR

TL* THE CONTACT OWNS A 2016 HONDA CIVIC. WHILE THE VEHICLE WAS PARKED WITH THE PARKING BRAKE APPLIED, IT ROLLED AWAY AND CRASHED INTO A HANDICAP PARKING POLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE APPLICATION OF THE ELECTRICAL CONTROL UNIT FAILED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V725000 (PARKING BRAKE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,050. UPDATED 01/25/17*LJ UPDATED 7/16/18*JB