2016 Honda Civic

THE COLLISION MITIGATION BRAKING SYSTEM ENGAGES WHEN THERE ARE NO OBJECTS IN FRONT OF THE VEHICLE. THE SYSTEM HAS ENGAGED ERRONEOUSLY NUMEROUS TIMES, WHEN DRIVING ON THE HIGHWAY AND AT HIGH SPEEDS (65-70 MPH), AND THE BRAKE ENGAGES ATTEMPTING TO BRING MY VEHICLE TO A COMPLETE STOP (HARD BRAKE). SOMETIMES I HAVE BEEN ABLE TO GET IT TO DISENGAGE, BUT I HAVE HAD SEVERAL "CLOSE CALLS" WITH DRIVERS BEHIND ME NEARLY REAR-ENDING ME ON THE HIGHWAY WHEN MY CAR UNEXPECTED BRAKED (HARD). ONE TIME, THE BRAKES ENGAGED ON THE HIGHWAY WITH NO ONE AND NOTHING IN FRONT OF ME, AND I HAD TO PULL OVER ONTO THE SHOULDER QUICKLY (TO AVOID THE DRIVER BEHIND ME REAR-ENDING ME) AND GOT A FLAT TIRE AS A RESULT. I ASKED THE DEALERSHIP TO FIX THE ISSUE, BUT THEY SAID THEY COULD NOT GET MY VEHICLE TO DEMONSTRATE/ENGAGE IN THE BEHAVIOR I WAS DESCRIBING, AND THEREFORE, SAID THEY COULD NOT FIX IT. I ALSO REPORTED IT TO HONDA WARRANTY OVER THE PHONE. THEY THANKED ME FOR REPORTING IT AND SUGGESTED I CONTACT A DEALERSHIP TO GET IT FIXED - THE DEALERSHIP DID NOT FIX IT.

THE VEHICLE WAS PARKED IN A PRIVATE LOT DIRECTLY OUTSIDE MY PLACE OF EMPLOYMENT. I WORK IN A REMOTE LOCATION WITH LITTLE TO NO TRAFFIC EXCEPT FOR EMPLOYEES ENTERING/LEAVING THE BUILDING. IT WAS LATE IN THE EVENING, I AUTO-STARTED THE CAR CAUSE IT HAD BEEN RAINING EARLIER IN THE DAY, WENT OUTSIDE, ENTERED THE VEHICLE, SHUT THE DOOR, AND IMMEDIATELY I HEARD GLASS FALLING. I LOOKED IN THE BACK SEAT AND SAW THE REAR WINDSHIELD HAD SPONTANEOUSLY SHATTERED FROM EDGE TO EDGE, ALL PARTS OF THE GLASS WAS BROKEN INTO SMALL SHARDS. IT SCARED ME CAUSE THE GLASS WAS FINE IN THE MORNING. I LOOKED AROUND AND NO OBJECTS WERE PRESENT TO DRAW A CONCLUSION THAT THE WINDOW HAD BEEN STRUCK. CALLED THE POLICE, BUT IT WASN'T AN EMERGENCY SO THEY DID NOT COME TO TAKE A REPORT. THE VEHICLE IS A LEASE WITH WARRANTY, SO I OPENED A CASE TO HAVE THE DAMAGE COVERED AS A DEFECT IN THE GLASS BASED ON THE COMPLAINTS MADE FROM OTHERS WHO EXPERIENCED SIMILAR LOSSES. HONDA REFUSED TO HONOR THE WARRANTY. THEY WOULDN'T PROVIDE ANY WRITTEN STATEMENT, I WAS ONLY TOLD ON THE PHONE THAT MANAGEMENT DOESN'T BELIEVE THERE'S ANY DEFECTS IN THE GLASS. I ASKED FOR THE GLASS TO BE TESTED AND THIS WAS REFUSED BY HONDA AS WELL. I REQUESTED A TRANSCRIPT OF THE CONVERSATION AND WAS TOLD I WOULD NEED TO SEND THEM A SUBPOENA. IT IS MY OPINION THAT UNLESS AN OFFICIAL AGENCY SUCH AS THE NHTSA INTERVENES ON BEHALF OF CONSUMERS, THEN HONDA HAS LITTLE TO NO CONCERN FOR THE SAFETY OF IT'S CUSTOMERS. FOR THIS REASON, I AM SHARING MY EXPERIENCE IN THE HOPE THAT HONDA WILL BE MADE TO TAKE ACCOUNTABILITY FOR MISLEADING AND ENDANGERING THE WELFARE OF OTHERS.

TIRE PRESSURE MONITOR PROBLEM. AFTER REPLACING (2) FLAT TIRES OVER A 3 MONTH PERIOD WITH THE SAME BRAND, MODEL, SIZE AND STYLE OF TIRE AS THE OEM, I NOW GET A TIRE PRESSURE MONITOR WARNING CONSTANTLY ILLUMINATED, EVEN AFTER CHECKING TIRE PRESSURES AND RECALIBRATING THE TPMS. ACCORDING TO HONDA DEALERSHIP THIS IS A KNOWN ISSUE WITH HONDA TPMS SYSTEMS SINCE THE SYSTEM USES WHEEL SPEED NOT SENSORS TO DETECT DIFFERENCES IN TIRE PRESSURES. AS A RESULT THERE IS NO KNOWN SOLUTION OTHER THAN TO REPLACE MULTIPLE TIRES AT ONCE. WHAT IS SUPPOSED TO BE A SAFETY FEATURE / CONVENIENCE IS NOW A NUISANCE

VEHICLE WAS INVOLVED IN A FRONT END/SIDE COLLISION. WHEN TOLD BY COLLISION SHOP THE VEHICLE WAS FINISHED AND UPON COMING IN TO PICK UP THE VEHICLE, OBVIOUS STRUCTURAL DAMAGE REMAINED UNTOUCHED, AND UNREPAIRED ENGINE DAMAGE WAS OBVIOUS. COLLISION SHOP AND INSURANCE COMPANY INSISTED VEHICLE REPAIRS WERE COMPLETE AND FOUGHT ME TO TAKE THE VEHICLE TO THE HONDA DEALERSHIP FOR DIAGNOSTIC. WHEN THE VEHICLE WAS FINALLY TAKEN, THE CHECK ENGINE LIGHT WAS ON AND A DTC CODE WAS THRON. ADDITIONAL ISSUES WITH THE INTEGRITY OF THE VEHICLE POST COLLISION WERE NOTED AND BOTH COLLISION SHOP AND INSURANCE COMPANY REFUSE TO ACKNOWLEDGE SAFETY ISSUES AND REPAIR THE VEHICLE TO SAFETY STANDARDS. NEITHER THE COLLISION SHOP NOR THE INSURANCE COMPANY IS FAMILIAR WITH THE NEW 2016 CIVIC BODY, DIAGNOSTICS, CRASH ZONES, AND HONDA POSITION STATEMENTS ISSUED FOR THE PARTICULAR MODEL. THE VEHICLE WAS SPECIFICALLY PURCHASED FOR A NEWLY LICENSED DRIVER, WITH SAFETY BEING THE TOP PRIORITY. THE VEHICLE IS NO LONGER SAFE AND IT WOULD BE TRAGIC TO HAVE ANOTHER ACCIDENT, WHERE THE OTHER DRIVER IS AT FAULT, WITH A MUCH WORSE OUTCOME BECAUSE THE INTEGRITY OF THIS THIS VEHICLE IS COMPROMISED DUE TO INADEQUATE REPAIR. UNFORTUNATELY I CANNOT LOAD ALL THE REPAIR PHOTOS, BUT THE HOOD IS NOT FITTED, THE PILLARS ARE BUCKLED, THE FOOT ROCKERS/ FLOOR PAN IS LOOSE.

RANDOMLY I RECEIVE THE FOLLOWING ERROR MESSAGE ON MY SCREEN WHEN STARTING MY CAR, "BRAKE SYSTEM PROBLEM". THE ONLY WAY FOR ME TO REMOVE THE ERROR IS TO START WITH MY CAR IN PARK, AND MOVE FROM R, N, D, S, L, AND BACK UP TO PARK AGAIN. THEN I PRESS THE BREAK HOLD ON, THEN BREAK HOLD OFF, PARKING BREAK ON, THEN PARKING BREAK OFF, TURN OFF THE CAR, THEN TURN THE CAR BACK ON AND THE ERROR GOES AWAY. THIS HAS HAPPENED A NUMBER OF TIMES SINCE I LEASED THE CAR IN 2016 AND HAPPENED THREE TIMES JUST IN THIS MONTH. ALWAYS HAPPENS RANDOMLY. AFTER TAKING THE CAR TO THE DEALERSHIP A NUMBER OF TIMES AND LETTING THEM KNOW OF THE ISSUE THEY NOW RUN A FULL DIAGNOSTICS THAT MY WARRANTY IS OUT AND THINK IT HAS TO DO WITH A BAD CELL IN THE BATTERY. SO EITHER THERE IS A FAULT WITH THE ELECTRICAL BREAK SYSTEM OR THE BATTERIES IN THE 2016 HONDA CIVICS ARE BAD. A QUICK GOOGLE SEARCH WILL SHOW THAT I AM NOT THE ONLY PERSON WITH THIS ISSUE.

TL* THE CONTACT OWNS A 2016 HONDA CIVIC. WHILE THE VEHICLE WAS PARKED AND TURNED OFF, THE VEHICLE ROLLED BACKWARDS DOWN AN INCLINE INTO A PARKING LOT, AND CRASHED INTO ANOTHER VEHICLE. THE CONTACT CHECKED THE VEHICLE AND NOTICED THAT THE GEAR SHIFTER WAS IN THE DRIVE POSITION. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A LOCAL DEALER (GERMAIN HONDA OF ANN ARBOR, 2601 S STATE ST, ANN ARBOR, MI 48104) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS WORKING AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 30,473.

ISSUES: UNDER SPLASH / GUARD FALLING DOWN - YONKERS HONDA SERVICE PARTS STATE IT IS PHYSICAL DAMAGE FOR THE UNDER SPLASH GUARD TO FALL DOWN AND NOT POSSIBLY THE SCREWS GETTING LOOSE. YONKER SERVICE PARTS SAID IT WAS NORMAL WEAR AND TEAR AND THAT I MUST OF WENT OVER SOMETHING THAT PULLED DOWN THE UNDER GUARD. I NOW HAVE 11,900 MILES AND CAR UNDER 2 YEARS OLD. INITIALLY I HAD TO GO TO A LOCAL DEALER TO NOT REPLACE BUT TO PUT SCREWS IN, SO I COULD GO TO MY HONDA SERVICE TO INSPECT WHY THIS HAPPENED ON A NEW CAR. I WAS ONLY CHARGED $71 TO PUT SCREWS IN. ALL PARTS WERE STILL INTACT AFTER SPLASH DROPPED AND I HAD TO DRIVE TO GET MY SERVICE TO A PLACE CLOSER HOME BECAUSE DRAGGING MY UNDER GUARDS WOULD MEAN GREATER DAMAGE. BY THE TIME I MADE IT TO HONDA SERVICE, THE SPLASH DROPPED AGAIN AND HONDA STATED I NEEDED TO REPLACE THE UNDERGUARDS THAT WERE STILL IN TACT BUT A LITTLE BENT FROM DRAGGING. THEY SAID IT WAS EXTERNAL PHYSICAL DAMAGE AND NOT A DEFECT AND THEN QUOTED ME $400 AND PUT TIES UP SO I CAN DRIVE THE CAR. I LOOKED UP THE PARTS AT A HONDA PARTS SERVICE DEALER AND THE PARTS I AM QUOTED ARE WAY MORE THAN WHAT I NOTICED FOR THE MARKET. FOUR MONTHS INTO HAVING MY CAR, ALL 4 CAR WINDOWS COME HALFWAY DOWN AFTER EXITING THE CAR AND PRESSING DOWN THE LOCK WITH REMOTE. NO INFORMATION ON WHY THIS IS HAPPENING IN THE HONDA MANUAL. HONDA SEVICE AUTO PARTS ADVISOR STATED THIS IS NORMAL AND THERE WAS NOTHING TO DO. PHOTOS SHOW INITIAL FALL OF UNDER SPLASH IN JANUARY