2016 Honda Civic

I HAVE A 2016 HONDA CIVIC AND ABOUT 4 MONTHS AGO, WHILE DRIVING I NOTICED MOSTLY ON THE INTERSTATE, THAT MY STEERING WHEEL WOULD GET "STICKY". I HAD TAKEN MY CAR IN FOR AN OIL CHANGE AND I ADDRESSED MY CONCERN TO THE MECHANIC. WHEN I CAME BACK HE TOLD ME HIM AND ALL OF HIS TECHNICIANS DROVE THE CAR AND NO ONE HAD A CLUE AS TO WHAT I WAS TALKING ABOUT. OVER TIME IT HAS GOTTEN WORSE. IT HAPPENS AFTER DRIVING AT INTERSTATE SPEED FOR ABOUT 20 MINUTES. ONLY WHEN THE STEERING WHEEL IS POSITIONED 100% STRAIGHT. WHEN YOU PULL TO ONE SIDE, AND IT NEVER MATTERS LEFT OR RIGHT BECAUSE IT'S BOTH SIDES, IT'S LIKE ITS STUCK OR PULLING AGAINST YOU, LIKE A RESISTANCE. THEN IT SUDDENLY LET'S GO AND IT JERKS. AND THEN IT'S BACK THE OTHER WAY. SO YOU'RE FIGHTING THE STEERING WHEEL THE WHOLE TIME DRIVING WHILE YOU'RE JERKING BACK AND FORTH SIDE TO SIDE ALL OVER THE LANE. AND IT DOESN'T HAVE TO BE JUST INTERSTATE. DUE TO BEING A SINGLE MOM AND NOT HAVING THE "TIME OFF WORK" AS WELL AS NO ONE BELIEVING ME, HERE I AM ABOUT 4 MONTHS LATER AND IT'S SO MUCH WORSE. IT'S ALSO SUMMER NOW WHICH I NOTICE IT'S ALSO AT ITS WORST WHEN ITS BLAZING TEMPERATURES. IT'S GOTTEN SO BAD THAT I CAN ACTUALLY HEAR A NOISE NOW WHEN IT DOES IT. I'VE LOOKED THIS UP BECAUSE I FELT LIKE PEOPLE THOUGHT I WAS CRAZY AND WITH THE AMOUNT OF PEOPLE REPORTING THIS SAFETY ISSUE, I CAN'T FIGURE HOW THIS HASN'T BEEN A RECALL. I UNDERSTAND THINGS ON VEHICLES NEED TO BE REPLACED AFTER A WHILE. THEY NEED MAINTENANCE AND THEY COST MONEY. BUT FOR THIS WIDESPREAD ISSUE ON THE SAME CAR AND NOTHING IS BEING DONE?! I BOUGHT A HONDA FOR THE NAME, FOR THE QUALITY, AND FOR THE CUSTOMER SERVICE, BUT AT THIS POINT, THAT IT'S BEING LOOKED OVER, I'M ON THE VERGE OF TRADING IT IN FOR SOMETHING OTHER THAN A HONDA.

STICKING STERING WHEEL. MY STEERING "STICKS" AFTER I'VE BEEN DRIVING FOR ABOUT 20-30 MINS AT AROUND 40/45+ MPH WHEN TEMPERATURE IS ABOVE 70F. TAKE YOUR HAND OFF THE WHEEL ON A SLIGHT CURVE AND IT STAYS WITH THE CURVE. TRYING TO DO A SLIGHT CORRECTION WHEN IT'S LIKE THIS AND IT LITERALLY STICKING IN PLACE FOR A SEC THEN ALLOWS THE WHEEL TO TURN MORE FREELY.

AC IS FAULTY FROM THE FACTORY. FROM THE TIME I BOUGHT THE CAR IN 2016, THE AC HAS BEEN MAKING HISSING NOISES THAT WERE RPM DEPENDENT. WHEN I TOOK IT IN UNDER WARRANTY, THEY CHARGED THE FREON AND IT WAS BACK TO HOW IT WAS IN THE BEGINNING. BECAUSE IT WAS BLOWING COLD AIR, I THOUGHT THE HISSING NOISE WAS NORMAL. BUT IT STARTED BLOWING HOT AIR ANOTHER YEAR AFTER IT WAS FIXED. THIS TIME, THE DEALERSHIP SAYS A FAULTY CONDENSOR WAS THE CULPRIT, AND THE REPAIR BILL WOULD BE $1160. IT TURNS OUT MANY OTHER OWNERS OF THIS CAR ALSO EXPERIENCED THIS SAME ISSUE, WHERE DEALERS CHARGED THE FREON WITHOUT FIXING THE PROBLEM BEFORE WARRANTY, BUT QUICKLY FIND THE CONDENSOR OR COMPRESSOR BROKEN AFTER THE WARRANTY FOR THE SAME SYMPTOMS.

THE A/C STOPPED WORKING SHORTLY AFTER 3 YEARS BUT LUCKILY IT WAS STILL COVERED UNDER MY CERTIFIED HONDA WARRANTY. TOOK THE CAR TO THE HONDA DEALER AND THE TECHNICIAN SAID A/C PROBLEMS ARE A COMMON PROBLEM THEY SEE. CHECK FOR LEAKS AND RECHARGED THE SYSTEM. IT'S BEEN 3 MONTHS NOW AND THE A/C IS STARTING TO BECOME INEFFECTIVE AGAIN.

MAY 2016, I PURCHASED THE RE-DESIGNED 2016 HONDA CIVIC COUPE LX. ON JULY 13, 2018, MY AC WAS NO LONGER BLOWING COLD AIR. IT WAS LUKE WARM IF THAT. THE DEALER PUT DYE IN MY AC TO DETERMINE ANY LEAKS. THEY ASSURED ME THAT THERE WERE NO LEAKS BUT RATHER - MY 2 YEAR OLD CIVIC - HAD A LOW CHARGE IN THE SYSTEM AND I WAS CHARGED $312 FOR THEM TO RECHARGE MY AC. THEY TOLD ME THAT IT WAS NOT COVERED UNDER WARRANTY. I PAID THE $312. THEY CHECKED MY CAR AGAIN ON JULY 27, 2018 AND ASSURED ME THAT THERE WERE NO LEAKS IN MY AC. WELL, 1 YEAR LATER MY CAR IS BACK AT THE DEALER FOR THE EXACT SAME ISSUE - AC IS NOT BLOWING COLD. I TOOK MY CAR IN ON JUNE 14, 2019. ON JUNE 18 2019 I RECEIVED A CALL SAYING THAT MY AC WAS LEAKING IN 2 PARTS - THE EVAPORATOR (WHICH THEY TOLD ME WAS A DEFECTIVE PART AND WOULD BE REPLACED UNDER MY WARRANTY) AND THE CONDENSER HAD A HOLE IN IN. THE CONDENSER IS NOT COVERED UNDER MY WARRANTY BECAUSE OF OUTSIDE INFLUENCE. SO NOW A $700 BILL I MUST PAY. AS I HAVE COME TO FIND ONLINE - THERE ARE HUNDREDS OF 2016 CIVIC OWNERS EXPERIENCING THE EXACT SAME ISSUE WITH THEIR AC. THE LOCATION OF THE CONDENSER APPEARS TO BE A DESIGN FLAW AND I NOW THE RUN THE RISK OF ENCOUNTERING THIS PROBLEM EVERY YEAR BECAUSE SOMETHING CAN HIT THE CONDENSER AS I DRIVE. I DON'T FEEL SAFE DRIVING THIS CAR BECAUSE I DON'T KNOW IF SOMETHING WILL KICK UP AND HIT THE CONDENSER. ON JUNE 26, 2019 AS THEY WERE PERFORMING THE REPAIR, I WAS TOLD MY ENTIRE AC UNIT IS CONTAMINATED??? HOW IS THAT POSSIBLE WITH A CLOSED SYSTEM THAT I HAVE NOT TOUCHED. LAST YEAR THERE WERE NO ISSUES/NO LEAKS - PER THE DEALER. AND, NOW, I NEED A WHOLE NEW AC AND MY CONDENSER AND EVAPORATOR ARE LEAKING!! OBVIOUSLY, THERE IS AN ISSUE HERE. I'M CURRENTLY WAITING TO HEAR FROM THE DEALER TO MAKE SURE THIS NEW UNIT IS COVERED UNDER MY EXTENDED WARRANTY. ALL OF THIS ON A 3 YEAR OLD NEW CAR!

TAKARA RECALL I BOUGHT THE CAR MARCH 2016. SUMMERS GET PRETTY HOT IN OHIO SO OF COURSE I HAVE TO USE THE AC. WORKED PERFECTLY THAT YEAR. WELL THE FOLLOWING YEAR WHEN I WENT TO USE IT IT NEVER WORKED AT ALL. BLEW OUT WARM AIR AND NEVER COOLED DOWN. SO WHEN I CONTACTED THE DEALER THEY SAID " MAYBE YOU HAVE A PIN HOLE IN A LINE, MAYBE COMPRESSOR, LOW FREON OR SOMETHING ELSE." I WAS PRETTY UPSET THAT IT WASN'T UNDER WARRANTY ANYMORE BUT HOW COULD SOMETHING GO WRONG AFTER ONE SUMMER. I HAVE KIDS AND I'M UNABLE TO TAKE THEM ANYWHERE IN MY CAR BECAUSE IT'S SO HOT. I HAVE A BUDDY WHO HAS THE SAME YEAR AND TYPE VEHICLE AND HE HAS ACTUALLY THE SAME PROBLEM. I HAVE READ PLENTY OF OTHER COMPLAINTS ABOUT THIS AND WONDER WHY THE AC SYSTEM HASN'T HAD A RECALL YET. TOLD IT COULD COST UP TO $1000.00 TO FIX. DEALERSHIP HAS HAD COMPLAINTS ABOUT THIS AND CANT DO ANYTHING UNTIL A RECALL IS IN PLACE BUT SAID THEY WILL REIMBURSE ME WHEN THERE IS ONE SO HOLD ON TO RECEIPT. SEEMS TO BE A COMMON ISSUE. I REALLY HOPE HONDA LOOKS INTO THIS MATTER. BECAUSE IT IS REALLY UPSETTING THAT THIS HAPPENED ONLY AFTER ONE YEAR OF DRIVING IT.

TOUCH SCREEN PANEL THAT CONTROLS THE ENTIRE SETTINGS OF THE CAR OVER HEATS AND BLOCKS OUT MAKING IT VERY UNCOMFORTABLE AND UPSETTING NOT BEING ABLE TO CONTROL YOUR /C SETTINGS OR YOUR RADIO AND YOUR PHONE. WE HAVE TAKEN OUR 2016 HONDA CIVIC TOURING THAT SAME YEAR BACK MULTIPLE TIMES IN REGARDS TO THIS ISSUE. HOWEVER EVERY TIME WE TOOK IT THEY WOULD REPLACE IT. SINCE THEN THE TOUCH SCREEN PANEL HAS SOME WHAT WORKED PROPERLY TO THE POINT WHERE IT WAS JUST SLOW IN FUNCTIONING BUT WORKABLE. THIS TIME ON JUNE 27, 2019 IT HAS COMPLETLY DONE THE SAME THING WE WERE FACING IN THE BEGINNING AND THIS IS STATIONARY AND IN MOTION, I HAVE TRIED RESETTING IT BY DISCONNECTING THE BATTERY AND JOINING CABLES TOGETHER AND IT JUST DIDNT WORK IT CONTINUES TO NOT WORK PROPERLY SINCE DAY OF PURCHASE.I WOULD LIKE FOR SOME ONE TO HELP US RESOLVE THIS ISSUE AND TO REPLACE OUR PANEL FOR A GOOD WORKING ONE.