2016 Honda Civic

CAR HAS 19800 MILES. THIS MONDAY WILL BE THE 4TH TIME I WILL BE AT DEALER BECAUSE THE A/C IS ONCE AGAIN BLOWING WARM AIR. AFTER THE 3RD TIME I SWITCHED DEALERS. THEY REPLACED THE LINES AND THAT WAS SHORT LIVED. JUST BEFORE THE WARRANTY ENDED I PURCHASED AN EXTENDED WARRANTY FOR $1500. I LIVE IN FLORIDA AND THIS HAS BEEN A NIGHTMARE. EACH TIME IT TAKES 3.5 HRS. TO RUN A DIAGNOSTIC. CORPORATE SUPPOSEDLY KNOWS OF THE PROBLEMS. NOTHING IS BEING DONE. DO A SEARCH ON GOOGLE ON THIS CAR WITH A/C PROBLEMS AND THERE ARE MANY, MANY COMPLAINTS

THE AIR CONDITIONING SYSTEM IN MY CAR STARTED TO BLOW HOT AIR ON THE DRIVER'S SIDE WHILE REMAINING COOL ON PASSENGER SIDE. I TOOK IT THE DEALER WHERE I BOUGHT THE CAR AND WAS TOLD THAT THE CONDENSER HAD A LEAK WHICH WAS CAUSED BY A ROCK OR ROCKS. I WAS TOLD THAT ALTHOUGH THERE IS A 10 YEAR WARRANTY ON THE CONDENSER IT DOESN'T APPLY BECAUSE THE PART DIDN'T FAIL, IT WAS DUE TO ROAD DEBRIS. THIS IS DESPITE THE FACT THAT THE FRONT OF THIS MODEL OF HONDA IS COMPLETELY OPEN UNDER THE BUMPER EASILY ALLOWING SMALL ROCKS AND BUGS TO ENTER AND BE EMBEDDED IN THE CONDENSER. I WAS TOLD THAT THE COMPRESSOR "BLEW UP" BECAUSE IT WAS STILL RUNNING WITH LOW FREON AND WOULD NOT BE COVERED EITHER. THIS IS DESPITE THE FACT THAT THE VEHICLE SHOULD HAVE A LOW PRESSURE SWITCH WHICH SHUTS OFF THE COMPRESSOR WHEN THERE IS LOW FREON TO PREVENT THIS TYPE OF DAMAGE. I WAS TOLD THE COST OF REPAIRS WOULD BE $1854. THE SERVICE MANAGER HAS NOT RETURNED MY MULTIPLE CALLS TO DISCUSS MY CONCERNS ABOUT THE VEHICLE. I HAVE HAD ALL OF MY SERVICE DONE AT THE DEALERSHIP AND WHEN THIS STARTED BECOMING AN ISSUE LAST YEAR I WOULD HAVE THOUGHT HONDA WOULD ADDRESS IT AND LET CONSUMERS KNOW WHAT STEPS COULD BE TAKEN TO PREVENT THE DAMAGE - IF THAT IS WHAT CAUSED THE CONDENSER TO FAIL. AS OTHER COMPLAINTANTS HAVE NOTED THIS IS AN ISSUE FOR CLEARING THE WINDSHIELD IN RAINY WEATHER, I HAVE ALREADY EXPERIENCED THAT PROBLEM AND IT IS AN ISSUE IN HOT WEATHER ESPECIALLY FOR PEOPLE WITH DISABILITIES AFFECTED BY HOT WEATHER, THE ELDERLY AND CHILDREN. I CAN PROVIDE THE DEALER ESTIMATE AND PICTURES OF THE CAR'S FRONT AND CONDENSER IF THAT WOULD BE HELPFUL.

EVERY SINGLE DASHBOARD WARNING LIGHT AND SYSTEM CONTROL LIGHTS COME ON. GET MESSAGE THAT SYSTEM IS INITIALIZING. SAYS PROBLEM WITH TIRE PRESSURE SYSTEM, STABILITY, BRAKE SYSTEM PROBLEM, POWER STEERING SYSTEM (EPS) PROBLEM, HILL START ASSIST PROBLEM, ETC. DESPITE NUMEROUS ATTEMPTS, THESE LIGHTS WILL NOT GO OFF. STEERING IS LOOSE AND FEELS OUT OF CONTROL.

AFTER DRIVING MY 2016 CIVIC (WITH LESS THAN 18K MILES) ON THE HIGHWAY FOR MORE THAN ~15 MINUTES, THE STEERING BECAME DIFFICULT TO TURN AWAY FROM CENTER. THIS STICKY STEERING REQUIRES ADDITIONAL EFFORT TO TURN THE WHEEL FROM STRAIGHT. THIS WAS VERY NOTICEABLE EVEN WHEN TRYING TO KEEP THE CAR IN MY LANE. AND AFTER THE STEERING BECOMES STICKY, IT PERSISTS EVEN AT LOWER SPEEDS OFF THE HIGHWAY. MY LOCAL HONDA DEALER DIAGNOSED (AND REPLACED) A FAILED ELECTRICAL POWER-STEERING RACK. I SAW MANY OTHER PEOPLE DESCRIBING THIS SAME PROBLEM IN VARIOUS ONLINE CAR AND CIVIC FORUMS.

TL* THE CONTACT OWNS A 2016 HONDA CIVIC. UPON TAKING THE VEHICLE TO AN INDEPENDENT MECHANIC, THE CONTACT WAS INFORMED THAT THE ENGINE WAS LEAKING FREON. THE CONTACT INFORMED ATLANTIC HONDA (1375 SUNRISE HWY, BAY SHORE, NY 11706, (631) 665-0005) OF THE DEFECT AND WAS INFORMED THAT HE WOULD HAVE TO PAY FOR DIAGNOSTIC TESTING. THE CONTACT ALSO NOTIFIED THE MANUFACTURER AND WAS INFORMED THAT THE VEHICLE WAS NOT UNDER WARRANTY; THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 25,000.

AC EXPANSION VALVE FAILED PREMATURELY (BEFORE 50,000 MI) BUT OUTSIDE OF FACTORY WARRANTY. CAUSES AC TO BE INOPERATIVE AND WINDOWS TO FOG UP AND IMPAIR VISIBILITY, ESPECIALLY IN VERY HUMID WEATHER. IT IS ALSO A SAFETY ISSUE SINCE AMBIENT TEMPERATURES IN TX AND THE SOUTH CAN EASILY REACH 100+ BEFORE ANY EFFECTS OF THE SUN OR HUMIDITY.