2016 Honda Civic

AIR CONDITIONING CONDENSER WAS REPLACED UNDER RECALL JAN. 2019. AC STOPPED WORKING BY JUNE, 2020. CONDENSER NEEDED TO BE REPLACED AGAIN, BUT WAS ON BACK-ORDER. OVER 5 WEEKS LATER, CONDENSER WAS REPLACED IN AUGUST 2020, BUT DEALER REPORTED COMPRESSOR WAS LEAKING AND NEEDED TO BE REPLACED, FOR ABOUT $1,200. HONDA REFUSES TO COVER MORE THAN 30% OF THAT COST, ACCORDING TO BOTH A REGIONAL REPRESENTATIVE AND A HONDA OF AMERICA REPRESENTATIVE. THE COMPRESSOR IS ON BACK-ORDER, INDICATING THAT A HIGH NUMBER OF COMPRESSORS ARE FAILING. ALL THE ABOVE WORK AND DIAGNOSIS WERE PERFORMED BY HONDA DEALER THE AUTOMASTER, SHELBURNE, VT. THE CAR HAS UNDER 33,000 MILES AND IS LESS THAN 4 YEARS OLD. I'M THE ORIGINAL OWNER. THERE APPEARS TO BE A CLASS ACTION FOR THIS ISSUE, INITIATED IN CALIFORNIA, CASE 2:19-CV-10537, FILED DEC. 2019, US DISTRICT COURT FOR CENTRAL DISTRICT OF CALIFORNIA. HAVING NO AC IS A SAFETY ISSUE IN AT LEAST TWO WAYS: IT'S DANGEROUS TO DRIVE IN A HOT CAR, AND A FOGGED WINDSHIELD OBSTRUCTING DRIVER'S VISION CAN'T BE CLEARED WITHOUT AC. HONDA SHOULD COVER THE FULL COST OF CORRECTING THESE SAFETY ISSUES.

I HAVE A HONDA CIVIC SEDAN 2016 EX-L. MY VEHICLE HAS 36,943 MILES ON IT. I TOOK MY CAR IN FOR SERVICE 11/29/19. I ASKED THEM TO CHECK THE AIR CONDITIONING SINCE IT WAS NOT FEELING AS COOL AND THERE IS A RECALL FOR THE AIR CONDITIONING CONDENSER. I WAS TOLD IT WAS FINE. AGAIN I HAD MY CAR SERVICED ON 2/14/20 AS I WOULD BE DRIVING A DISTANCE. I LEFT AND WHILE ON THE ROAD THE AIR CONDITIONING WENT OUT ON THE DRIVERS SIDE. BECAUSE OF COVID I TOOK THE CAR IN ON 08/18/20. THAT IS WHEN I WAS CHARGED A $150. 00 DIAGNOSIS FEE. ADAM CAME BACK 2 HOURS LATER AND TOLD ME THAT IT WAS MY A/C COMPRESSOR, CLUTCH AND COIL. IT WOULD COST $1794.97 TO FIX IT. ONLY THEY DIDN'T HAVE THE PART AND DIDN'T KNOW WHEN THEY WOULD. I CALLED A LOCAL HONDA MECHANIC TO GET HIS OPINION. THEY TOLD ME THEY WOULD CHECK TO SEE IF THE COMPRESSOR WAS ON RECALL BECAUSE THEY FIX SEVERAL OF THEM. ' IF IT'S NOT IT SHOULD BE.' THE HONDA MECHANIC SAID THAT THEY COULD ORDER THE PART THAT DAY. I BOUGHT THIS CAR BECAUSE PRIOR OWNERS STATED HONDA WAS RELIABLE. THIS CAR HAS BEEN ANYTHING BUT RELIABLE. THE PROTECTIVE PLATE DROPPED DOWN AND GOT TWISTED WHILE DRIVING ON THE FREEWAY. HAD THE CAR IN AT LEAST 7-8 FOR THE PROBLEMS WITH THE RADIO AS IT IS THE BRAIN OF CAR. REPLACED THE BATTERY EARLY ON IN MY OWNERSHIP. THIS CAR IS A BIG DISAPPOINTMENT. EVERY THING THAT HAS GONE WRONG WITH MY CAR I HAD MET SOMEONE AT THE DEALERSHIP WITH THE SAME PROBLEM. AS WELL AS READING MANY COMPLAINTS ONLINE. ESPECIALLY WITH THE AIR CONDITIONING IN THE 32,000- 36,000 MILE RANGE!

ONE DAY AFTER PURCHASING MY CAR I HAD TO TAKE IT BACK TO THE DEALER FOR 2 REASONS; IT WAS MAKING A LOUD SCREECHING SOUND AND IT WAS BLOWING HOT AIR FROM THE AC. THEY GAVE IT BACK TO ME AC BLOWING COLD. EXACTLY 1 YEAR LATER SAME PROBLEM. AC BLOWING HOT AIR. ITS DISRUPTIVE WHILE DRIVING AND EXTREMELY UNCOMFORTABLE. TO THE POINT THAT I CAN NOT STAND IT. I WONT DRIVE IT UNLESS IT I ABSOLUTELY HAVE TO AND THAT IS A HUGE PROBLEM.

AC SYSTEM NEEDS A NEW CONDENSOR AND COMPRESSOR DUE TO LEAKING....CAR IS NOT EVEN 4 YEARS OLD...THIS ISSUE IS ONGOING AND HONDA HAS DONE NOTHING....NOT LIVING UP TO REPUTATION...THIS IS MY FIRST AND LAST HONDA. I HAD TO REPLACE THE BATTERY IN THIS CAR LESS THAN 3 YEARS OLD AND NOTHING WAS DRAINING IT....THIS HAS BEEN A PAIN IN THE BUTT EXPERIENCE....I'M GOING BACK TO TOYOYA. HONDA REFUSES TO DEAL WITH THIS AC ISSUE THAT MANY OF US ARE HAVING WHEN THEY ARE FULLY AWARE OF IT.