2016 Honda Civic

AIR CONDITIONER ON DRIVER'S SIDE NOT COOLING/BLOWING WARM AIR. HONDA DEALER PERFORMED DIAGNOSIS AND FOUND SYSTEM SLIGHTLY LOW, AND FOUND AC COMPRESSOR IS LEAKING. COST TO REPAIR IS $1900.00. OUR 2016 HONDA CIVIC HAD 33K MILES AND IS GARAGE KEPT AND WELL MAINTAINED. I SEARCHED THE INTERNET AND FOUND THE COMPRESSOR LEAKING IS A COMMON PROBLEM! THIS SHOULD NOT BE HAPPENING ON A CAR WITH 33K MILES ON IT!!! I HAVE BEEN A HONDA OWNER FOR OVER 20 YEARS AND EXPECT HONDA TO ISSUE A RECALL OR EXTEND THE WARRANTY ON THE COMPRESSOR/COOLING SYSTEM FOR THIS KNOWN DEFECT. THIS SYSTEM HAS NOT LIVED UP TO THE REASONABLE EXPECTATION OF RELIABILITY OF HONDA CARS, AND THAT AN AC COMPRESSOR SHOULD LAST MORE THAN JUST A FEW YEARS WITH LOW MILEAGE. THIS IS WELL BEYOND WHAT WOULD BE CONSIDERED AS NORMAL WEAR AND TEAR! I AM DISAPPOINTED AND UPSET THAT HONDA SO FAR HAS NOT DONE THE RIGHT THING IN ADDRESSING A KNOWN DEFECT AND DOING RIGHT BY THEIR CUSTOMERS FOR A VERY EXPENSIVE REPAIR IN THE MIDDLE OF PANDEMIC WHEN MANY HAVE BEEN UNEMPLOYED OR FINANCIALLY IMPACTED. DO THE RIGHT THING HONDA!! COVER THIS REPAIR UNDER AN EXTENDED WARRANTY!!! *TR

MY 2016 HONDA HAS BEGAN TO BLOWN HOT AIR THROUGH MY AIR CONDITIONING UNIT WHILE I'M DRIVING MAKING IT VERY DIFFICULT TO BREATH.THIS BEGUN ON 4/2020 WHILE DRIVING ON THE HIGHWAY. I TOOK MY CAR TO NORM REEVES HONDA IN THE CITY OF CERRITOS, CA AND THEY SAID THAT THE CONDENSOR IS LEAKING AS WELL AS THE EVAPORATOR. THE CONDENSORS THAT HONDA HAS BEEN USING ON THERE 2016 - 2018 HONDA CIVICS HAVE A HISTORY OF FAILING AND THAT IS WHY HONDA IS NOW EXTENDING THERE WARRANT OF THEM FOR AN EXTRA TWO YEARS HOWEVER HONDA ALSO KNOW THAT THE EVAPORATORS ARE DEFECTED ALSO. I HAVE SPOKE WITH AMERICAN HONDA AND THEY ARE AWARE OF MY PROBLEM AND REFUSE TO HELP. HONDA ALSO KNOWS THAT YOU CAN'T REPLACE THE CONDENSOR WITHOUT SERVICING THE EVAPORATOR AND THAT IS THE WAY THAT THEY AVOID HAVING TO REPAIR THE DEFECTED PART ON YOUR VEHICLE. TO REPLACE THE LEAKING EVAPORATOR, HONDA SAID THEY WOULD CHARGE ME $1,609 AND EVEN THOUGH THIS DEFECTIVE PART WAS CAUSING ME BREATHING TROUBLE, THAT THE EVAPORATOR IS NOT COVERED IN THE NEW EXTENDED WARRANTY AND THAT I WOULD HAVE TO COME UP WITH THE MONEY. IF HONDA HAD MADE ME AWARE OF THIS DEFECT AT THE TIME OF PURCHASE, I WOULD HAVE NEVER PURCHASED THIS CAR. I BELIEVE THIS IS A SAFETY ISSUE DUE TO THE FACT THAT THAT THE CAR IS PUMPING HOT AIR INTO THE VEHICLE EVEN WHILE TURNED OFF CAUSING BREATHING TROUBLE AS WELL A VISION TROUBLE FOR ANY DRIVER IN THE CAR. PLEASE HELP IN ANY WAY THAT YOU CAN. THANK YOU CELL [XXX] CELL [XXX] EMAIL : [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2016 HONDA CIVIC. THE CONTACT STATED THAT THE AIR CONDITIONER WAS BLOWING HOT AIR. THE CONTACT DROVE THE VEHICLE TO BROWNS HONDA CITY (7160 RITCHIE HWY, GLEN BURNIE, MD 21061, (410) 553-8014) WHERE IT WAS DIAGNOSED THAT THE AIR CONDITIONER COMPRESSOR WAS CRACKED AND A NEW ONE NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE DEALER DID NOT HAVE THE PART. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,837.

TL* THE CONTACT OWNS A 2016 HONDA CIVIC. WHILE DRIVING 55 MPH, THE SUN ROOF EXPLODED WITHOUT IMPACT. THERE WERE NO INJURIES. THE DEALER (HOLLER HONDA, 2211 N SEMORAN BLVD, ORLANDO, FL 32807, (877) 872-9906) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.

TL* THE CONTACT OWNS A 2016 HONDA CIVIC. WHILE DRIVING 5 MPH, A SMALL TREE BRANCH FELL ONTO THE FRONT WINDSHIELD AND IT BECAME SHATTERED. THE CONTACT HAD SMALL PIECES OF GLASS ON HER SKIN, BUT WAS UNINJURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT OFFERED NO ASSISTANCE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.

DRIVING INTO A SMALL TOWN AT APPROXIMATELY 45 MPH SOUNDED LIKE A GUNSHOT WENT OFF INSIDE THE CAR. THE SUNROOF HAD EXPLODED. NO TRAFFIC WAS AROUND. NOTHING HIT THE ROOF. ONLY A SMALL AMOUNT OF GLASS FELL INTO THE CAR. IT HAD BLOWN OUTWARD LEAVING A HOLE IN THE MIDDLE WITH THE EDGES STICKING UP. DROVE DIRECTLY TO DEALERSHIP ABOUT 15 MINUTES AWAY WHERE THE CAR WAS PURCHASED NEW 6 MONTHS EARLIER. THEY SAID THEY HAD NEVER HEARD OF ANYTHING LIKE THAT OCCURRING AND IT WAS A INSURANCE CLAIM AND NOT HONDAS RESPONSIBILITY SINCE WE COULDN'T PROVE IT WASN'T A ROCK. NOTHING HIT THE CAR AND THE GLASS BLEW OUT WHICH SCRATCHED THE PAINT ON THE TRUNK LID. *TR