2016 Honda Civic

TL* THE CONTACT OWNS A 2016 HONDA CIVIC. THE CONTACT STATED THAT THE VEHICLE WINDSHIELD DEFROST SYSTEM FAILED, AND CAUSED THE CONTACT TO BE UNABLE TO DEFROST THE WINDSHIELD WHEN DRIVING IN INCLEMENT WEATHER. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO IDE HONDA 875 PANORAMA TRL S, ROCHESTER, NY 14625 PHONE NUMBER (585) 586-2820 WHERE IT WAS DIAGNOSED THAT THE AIR CONDITIONER COMPRESSOR FAILED DUE TO A DEFECTIVE CONDENSER THAT WAS ALLOWING THE FREON TO ESCAPE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 65,000.*DT *DT*JB

AIR CONDITIONING CONDENSER WAS REPLACED UNDER RECALL JAN. 2019. AC STOPPED WORKING BY JUNE, 2020. CONDENSER NEEDED TO BE REPLACED AGAIN, BUT WAS ON BACK-ORDER. OVER 5 WEEKS LATER, CONDENSER WAS REPLACED IN AUGUST 2020, BUT DEALER REPORTED COMPRESSOR WAS LEAKING AND NEEDED TO BE REPLACED, FOR ABOUT $1,200. HONDA REFUSES TO COVER MORE THAN 30% OF THAT COST, ACCORDING TO BOTH A REGIONAL REPRESENTATIVE AND A HONDA OF AMERICA REPRESENTATIVE. THE COMPRESSOR IS ON BACK-ORDER, INDICATING THAT A HIGH NUMBER OF COMPRESSORS ARE FAILING. ALL THE ABOVE WORK AND DIAGNOSIS WERE PERFORMED BY HONDA DEALER THE AUTOMASTER, SHELBURNE, VT. THE CAR HAS UNDER 33,000 MILES AND IS LESS THAN 4 YEARS OLD. I'M THE ORIGINAL OWNER. THERE APPEARS TO BE A CLASS ACTION FOR THIS ISSUE, INITIATED IN CALIFORNIA, CASE 2:19-CV-10537, FILED DEC. 2019, US DISTRICT COURT FOR CENTRAL DISTRICT OF CALIFORNIA. HAVING NO AC IS A SAFETY ISSUE IN AT LEAST TWO WAYS: IT'S DANGEROUS TO DRIVE IN A HOT CAR, AND A FOGGED WINDSHIELD OBSTRUCTING DRIVER'S VISION CAN'T BE CLEARED WITHOUT AC. HONDA SHOULD COVER THE FULL COST OF CORRECTING THESE SAFETY ISSUES.

SMALL ROCK HIT LOWER DRIVER SIDE OF WINDSHIELD AND MADE A VERY SMALL NICK ABOUT 6 MONTHS AGO. I DROVE HOME FROM WORK FRIDAY AND UPON GETTING MY CAR READY SUNDAY EVENING FOR WORK THE NEXT DAY WE NOTICED A CRACK. I CAN ONLY ASSUME THIS INITIATED WHERE THAT ROCK HIT AND AFTER GOOGLING THE ISSUE I REALIZE I'M NOT ALONE IN THIS. THE WINDSHIELD OF THE HONDA 2016 AND NEWER IS GARBAGE. IT IS WEAK AND UNSAFE. THAT SMALL CRACK FROM SUNDAY HAS NOW REACHED HALFWAY ACROSS THE WINDSHIELD AND I CANNOT DRIVE MY CAR UNTIL IT IS FIXED ON WEDNESDAY AFTERNOON FOR FEAR OF IT CAVING IN. WHY HASN'T HONDA ADDRESSED THIS ISSUE? IT'S BEEN FOUR YEARS OF NUMEROUS COMPLAINTS! THE CRACK IS GROWING AT AN INCREDIBLY AND TERRIFYING RATE THAT IT IS COMPLETELY UNSAFE. THE FIRST PICTURE WAS AT 7AM, THE SECOND AT 5PM, AND THE THIRD AT 9:30PM

I WAS DRIVING DOWN INTERSTATE 30 AT 70 MPH WHEN I HEARD A LARGE EXPLOSION. I PULLED OFF OF THE INTERSTATE TO CHECK MY TIRES AND FINALLY REALIZED THE SUNROOF EXPLODED. IT WAS NOT RAINING, THERE WAS NOT A DUMP TRUCK IN FRONT OF ME, I WAS NOT ON MY PHONE OR DISTRACTED, I WAS PAYING CLOSE ATTENTION TO THE ROAD AND THE SUNROOF EXPLODED OUT OF THE BLUE. THERE WAS NO POINT OF IMPACT BELOW THE GLASS INSERT, BUT THE ENTIRE SUNROOF WAS SHATTERED INTO A MILLION PIECES.

I PURCHASED A 2016 HONDA CIVIC FOR MY SON IN 2016. I RECEIVED A NOTICE ABOUT AC PROBLEMS THIS YEAR. I CONTACTED MY SON AND ASKED HIM IF HE HAD PROBLEMS WITH THE A/C. HE REPORTED THAT IT DOESN'T BLOW VERY MUCH AIR AND THE AIR NEVER GETS COLD. SO I HAD HIM TAKE TO DEALERSHIP. HE WAS TOLD THAT THE RECALL FOR A/C AFFECTED ONLY ONE PART OF THE UNIT WHICH THEY COULD FIX UNDER NO COST...BUT THEY SAID THAT THERE WAS A HUGE HOLE IN THE AIR COMPRESSOR AND THIS WAS NOT COVERED. THEY QUOTED OVER $2,000 TO REPLACE AIR COMPRESSOR. I FOUND THIS HARD TO BELIEVE AND RESEARCHED TO FIND OUT WHAT CAUSES A HOLE IN THE COMPRESSOR THAT MAKES IT BEYOND REPAIR AND THE ONLY INFORMATION I COULD FIND WERE OTHERS HAVING THE SAME PROBLEM WITH 2016 HONDA CIVIC FAULTY AIR COMPRESSORS. AGAIN WHEN I TESTED IT MYSELF, IT WAS NOT BLOWING COLD AIR AND SOMETIMES NOT BLOWING AIR AT ALL. SINCE I PURCHASED VEHICLE, IT SEEMS LIKE SYSTEM WAS NOT FULLY CAPABLE OF DEFROSTING WINDOWS IN FRONT AND BACK AND FIGURED THE DESIGN WAS BAD.

AC EXPANSION VALVE FAILED PREMATURELY (BEFORE 50,000 MI) BUT OUTSIDE OF FACTORY WARRANTY. CAUSES AC TO BE INOPERATIVE AND WINDOWS TO FOG UP AND IMPAIR VISIBILITY, ESPECIALLY IN VERY HUMID WEATHER. IT IS ALSO A SAFETY ISSUE SINCE AMBIENT TEMPERATURES IN TX AND THE SOUTH CAN EASILY REACH 100+ BEFORE ANY EFFECTS OF THE SUN OR HUMIDITY.

FUEL IS LEAKING INTO THE OIL. THE DEALER JUST SUGGESTED CHANGING THE OIL MORE OFTEN. I KNOW THIS IS A DEFECT BUT WHAT CAN I DO? THE ELECTRICAL SYSTEM IS NOT RELIABLE....ONE DAY MY PASSENGER WINDOW WOULD NOT WORK FROM MY CONTROL ON THE DRIVER'S SIDE. FINALLY IT DID--THIS WAS WHEN PARKED. THEY REPLACED ONCE AND THEN "UPDATED" THE INFOTAINMENT SYSTEM ONCE BECAUSE OF VERY DISRUPTIVE THINGS THAT HAPPEN ON THE SCREEN WHILE DRIVING. ONCE (THIS WAS PARKED) IT TOTALLY LOCKED UP MY IPHONE SO THAT I COULD NOT USE IT EVEN AFTER I SHUT THE CAR OFF (I WAS PARKED AND HAD TURNED THE CAR ON ) AND REBOOTED MY PHONE! ONCE I GOT LOCKED OUT OF MY CAR AFTER OPENING THE TRUNK AND CLOSING IT...MY FOB WOULD NOT WORK AND WHEN I USED THE KEY, IT SET OFF THE ALARM, FLASHED THE LIGHTS AND RESET ALL MY PERSONAL SETTINGS. SOMETIMES THE STEERING WHEEL RADIO CONTROLS LOCK UP AND DON'T WORK. MANY TIMES THE RADIO SCREEN GOES BLACK WHEN I AM DRIVING AND NOT TOUCHING IT. ONE TIME IT STARTED BEEPING AND WOULD NOT STOP....VERY DANGEROUS AS I TRY TO DRIVE WITH THE BEEPING. AND, MY WINDSHIELD WIPERS ARE VERY SPORADIC....DOES NOT MATTER IF I TRY RESETTING THEM TO AUTO....WHEN IT IS NOT RAINING THEY GO CRAZY, WHEN IT IS RAINING THEY STOP....SOMETIMES THEY WORK, SOMETIMES THEY DON'T. I HAVE TO SPEND TOO MUCH TIME TRYING TO GET THE CAR SYSTEMS TO WORK WHILE DRIVING THAT THIS IS AS DANGEROUS AS CAN BE. THE ELECTRICAL SYSTEM OF THIS CAR IS A LEMON...AND HAS BEEN FROM THE START. I HAVE AT MOST ABOUT 9,000 MILES ON THIS CAR BUT STARTED NOTICING GLITCHES LONG BEFORE 6,000. THIS IS THE TOP OF THE LINE CAR IN THIS MODEL.