2016 Honda Civic

Purchased this vehicle new in 2016. The AC system has never worked properly. A few years ago parts were given the extended warranty. I had it fixed at an authorized Honda dealer, it blew cold air for about 2 weeks and then died agin. I had it fixed again, was told parts were defective in the first repair and it worked for 1 summer. Now this summer it is not blowing cold air once again and again I got another warranty extension in the mail. This time at Honda it’s a different part in the AC and of course it isn’t covered. So for a quick $3000 it can be fixed. This is my 9th Honda/Acura vehicle and I have never had such a unreliable car. Very disappointed with the “new” Honda.

2016 Honda Civic AC system is not working and has not been working for awhile. There are 2 warranty extensions issued for this vehicle's AC system, one for the condenser and one for the compressor. Honda has diagnosed the problem as being the evaporator, which I have been quoted everywhere from $1800 - $3000 to have fixed. The general consensus from mechanics that have dealt with these models (I have seen many different mechanics, 3rd party and dealership), is that the entire AC system is riddled with manufacturing defects, the condenser and compressor issues likely caused the evaporator malfunction, and will likely have to be recalled at some point. That is obviously slowly happening with the existing warranty extensions, however I am still being forced to pay nearly $2k for working AC despite public knowledge of a manufacturing error dealing with these AC systems. Honda refuses to acknowledge the evaporator issue was caused by the other failing components by not extending the warranty to the whole AC system. When I refused service for the evaporator since it was not covered, I was told the compressor shaft seal leak that IS covered under the warranty extension could not be fixed either. The reasoning was that the compressor could not be fixed alone without fixing the evaporator due to "safety concerns". Essentially admitting that the whole system fails if one of those 3 parts is faulty. So even though that is the case, I still have to pay out of pocket for the manufacturers mistake. Unbelievable and clearly an extremely common occurrence as there was an active class action lawsuit for the AC systems of this model (Andre Wong v. American Honda Motor Co. Inc., et al., Case No. 2:19-cv-10537) and Lemon Law documentation of the issue as well. Please hold Honda responsible and force them to issue an all encompassing AC Recall/warranty extension so that myself and many others do not have to choose between a very expensive repair or passing out on the road from the heat

The air conditioning system is a failure. First my condenser went out and they replaced it with the extended warranty they provided. Now my evaporator is leaking and they do not have an extended warranty on it. Cost to replace is $2,100.00. This is a safety concern in California because of the smog. I could no longer keep my windows up when driving because of the heat and a/c not working.

When a phone is placed in the designated spot on the center console under the radio, it will fly backward upon acceleration. It has caused my phone to fly backward and unstrap my seatbelt while pulling onto a busy highway. I am not the only person this has happened to. This is a design flaw. The area beneath the radio where you are supposed to place your phone is not secure enough to hold an average size phone and poses a serious risk as the center console is taller than the driver's seat. It has undone my seatbelt on more than one occasion. I would likely have been ejected from the car if someone would havce hit me while this this occurred. Please recall these vehicles to fix this design flaw. It is extremely dangerous.

The A/C hasn't fully worked since car was purchased in 2016. Driver side blows hot air and passenger side cool (not cold) air in summer and in winter/cold months it stays warm on driver side and cool (doesn't get warm enough) on passenger side. Car has been taken to dealership and issue has still not been fixed. No recall by Honda regarding this issue, but lots of forums and complaints online about the same issue. Car was not used for more than 3 months of summer heat last year after being "fixed" and once the hot weather started this year it is back to 100+ degrees inside the car with no A/C cooling the car. Even set to Lo, fan at full speed, parked inside garage for a day, and started in the morning, the air blows hot. Having to drive in a hot car is a heat stroke/exhaustion waiting to happen and a hazard to be on the road.