2016 Honda Civic

TAKARA RECALL I BOUGHT THE CAR MARCH 2016. SUMMERS GET PRETTY HOT IN OHIO SO OF COURSE I HAVE TO USE THE AC. WORKED PERFECTLY THAT YEAR. WELL THE FOLLOWING YEAR WHEN I WENT TO USE IT IT NEVER WORKED AT ALL. BLEW OUT WARM AIR AND NEVER COOLED DOWN. SO WHEN I CONTACTED THE DEALER THEY SAID " MAYBE YOU HAVE A PIN HOLE IN A LINE, MAYBE COMPRESSOR, LOW FREON OR SOMETHING ELSE." I WAS PRETTY UPSET THAT IT WASN'T UNDER WARRANTY ANYMORE BUT HOW COULD SOMETHING GO WRONG AFTER ONE SUMMER. I HAVE KIDS AND I'M UNABLE TO TAKE THEM ANYWHERE IN MY CAR BECAUSE IT'S SO HOT. I HAVE A BUDDY WHO HAS THE SAME YEAR AND TYPE VEHICLE AND HE HAS ACTUALLY THE SAME PROBLEM. I HAVE READ PLENTY OF OTHER COMPLAINTS ABOUT THIS AND WONDER WHY THE AC SYSTEM HASN'T HAD A RECALL YET. TOLD IT COULD COST UP TO $1000.00 TO FIX. DEALERSHIP HAS HAD COMPLAINTS ABOUT THIS AND CANT DO ANYTHING UNTIL A RECALL IS IN PLACE BUT SAID THEY WILL REIMBURSE ME WHEN THERE IS ONE SO HOLD ON TO RECEIPT. SEEMS TO BE A COMMON ISSUE. I REALLY HOPE HONDA LOOKS INTO THIS MATTER. BECAUSE IT IS REALLY UPSETTING THAT THIS HAPPENED ONLY AFTER ONE YEAR OF DRIVING IT.

TOUCH SCREEN PANEL THAT CONTROLS THE ENTIRE SETTINGS OF THE CAR OVER HEATS AND BLOCKS OUT MAKING IT VERY UNCOMFORTABLE AND UPSETTING NOT BEING ABLE TO CONTROL YOUR /C SETTINGS OR YOUR RADIO AND YOUR PHONE. WE HAVE TAKEN OUR 2016 HONDA CIVIC TOURING THAT SAME YEAR BACK MULTIPLE TIMES IN REGARDS TO THIS ISSUE. HOWEVER EVERY TIME WE TOOK IT THEY WOULD REPLACE IT. SINCE THEN THE TOUCH SCREEN PANEL HAS SOME WHAT WORKED PROPERLY TO THE POINT WHERE IT WAS JUST SLOW IN FUNCTIONING BUT WORKABLE. THIS TIME ON JUNE 27, 2019 IT HAS COMPLETLY DONE THE SAME THING WE WERE FACING IN THE BEGINNING AND THIS IS STATIONARY AND IN MOTION, I HAVE TRIED RESETTING IT BY DISCONNECTING THE BATTERY AND JOINING CABLES TOGETHER AND IT JUST DIDNT WORK IT CONTINUES TO NOT WORK PROPERLY SINCE DAY OF PURCHASE.I WOULD LIKE FOR SOME ONE TO HELP US RESOLVE THIS ISSUE AND TO REPLACE OUR PANEL FOR A GOOD WORKING ONE.

THE AC KEEPS GOING OUT. I HAVE TO HAVE THE COMPRESSOR REPLACE TWICE AND 2 OTHER PARTS REPLACED TWICE. THE FREON STARTS TO BLOW OUT OF THE VENTS INTO THE PASSENGER COMPARTMENT. THIS IS DANGEROUS I ALWAYS HAVE MY KIDS WITH ME. WE ALWAYS HAVE INFECTIONS THAT CAN BE ATTRIBUTED TO BREATHINNG IN THIS FREON. EVERY YEAR IT GETS FIXED IN THE SUMMER. IT WORKS FINE FOR OYR 2 SUMMER MONTHS THEN I DONT HAVE TO USE IT THAT OFTEN BUT AS SOON AS THE HEAT ROLLS UP AGAIN I TAKE IT IN FOR A CHECK AND IT HAS NO FREON LEFT.

AIR CONDITIONING SYSTEM NOT FUNCTIONAL (DISCOVERED MAY 2019). BLOWS ONLY HOT AIR. 31-32K MILEAGE ON CAR (ON MAY 2019). PURCHASED CAR NEW IN FEB 2016. HAD NOTICED A DECREASE IN COOLING EFFICIENCY IN SUMMER OF 2018, BUT DIDN'T TAKE CAR IN FOR INSPECTION, SINCE I DON'T USE A/C MUCH. DIDN'T NEED TO USE A/C AGAIN UNTIL MAY 2019. CAR WAS <4 MONTHS OVER 3 YEAR WARRANTY (BUT UNDER 36K MILES), SO DEALERSHIP WHERE CAR WAS PURCHASED REFUSED TO COVER REPAIR COST UNDER WARRANTY. WAS GIVEN REPAIR ESTIMATE OF $1,150, WHICH WAS TO COVER COST OF REPLACING A/C CONDENSER, O-RING IN DISCHARGE LINE, AND NEW REFRIGERANT RE-CHARGE. WHEN DRIVING IN RAINY, HIGH HUMIDITY WEATHER, WINDOWS MORE PRONE TO FOGGING UP BECAUSE THERE'S NO COOL AIR TO BLOW ON INSIDE OF WINDOW TO CLEAR CONDENSATION - BECAUSE A/C SYSTEM IS NON-FUNCTIONING.

A/C STOPPED WORKING AFTER 55,000 MILES AND OWNING FOR 3 YEARS. WHEN DISCUSSED WITH THE DEALER, THEY ADVISED THAT IT WAS THE AIR CONDENSER THAT WAS FAULTY AND NEEDED TO BE REPLACED. STANDARD LIFETIME FOR AN AIR CONDENSER IS WELL BEYOND THE 3 YEAR TIMEFRAME. THE DEALER ALSO ADVISED THAT THERE HAVE BEEN NUMEROUS 2016 HONDA CIVIC'S IN WITH THE SAME ISSUE BUT THERE IS NO RECALL. THE COST TO REPAIR THIS ISSUE WAS OVER $1,000 WITH MY DEALER AND SHOULD NOT BE OCCURRING AT THIS POINT IN THE CAR'S LIFE.

AMERICAN HONDA IS THE MOST FRAUDULENT COMPANY I EVER DEALT WITH. WITHIN THE 1ST YEAR, A SERIOUS PROBLEM DEVELOPED WITH THE TRUNK, WHICH RANDOMLY OPENS FOR NO REASON, SOMETIMES OVERNIGHT, SOMETIMES WHILE DRIVING ON THE HIGHWAY, WHICH IS INCREDIBLY DANGEROUS. WE TOOK THE CAR 2X TO THE DELRAY BEACH DEALER , & IT CLAIMED ITCOULDN'T IDENTIFY OR REPLICATE THE PROBLEM, & THEN THAT THEY FIXED IT. THEY DID NOTHING & THE PROBLEM NEVER STOPPED. I WASTED 2 DAYS ON THESE VISITS, ACCOMPLISHING NOTHING. LAST MONTH, NOW IN CALIFORNIA, & STILL UNDER WARRANTY, THE TRUNK OPENED WHILE I WAS AWAY FOR A WEEK, & I HAD WATER DAMAGE TO > $200 OF ITEMS IN MY TRUNK. I SPOKE WITH LIVETTE AT HONDA, WHO TOLD ME TO GO TO THE BERKELEY DEALER TO HAVE THE CAR ASSESSED. I REVIEWED THE HISTORY OF THE MATTER, & TOLD HER I WANTED TO BE SURE THE DEALER WOULD BE AUTHORIZED TO MAKE REPAIRS. INSTEAD. I WASTED ANOTHER 4+ HOURS AT THE DEALER, WHO SAID IT COULDN'T IDENTIFY & HAD NEVER HEARD OF THE ISSUE. THERE ARE HUNDREDS OF COMPLAINTS ABOUT THIS ON LINE, & WHEN I SHOWED THEM THE COMPLAINTS & HOW DEALERS HAD FIXED THE PROBLEM, THE DEALER SAID IT NEEDED APPROVAL FROM HONDA (HONDA SAID IT NEEDED THE DEALER TO APPROVE THE REPAIR, SO IT'S LIKE DEALING WITH THE INSANE). THE DEALER SAID IT WOULD CALL ME AFTER OBTAINING APPROVAL'THEY NEVER DID. LIVETTE WAS THE MOST OFFENSIVE PERSON I HAVE EVER DEALT WITH, LIED TO MY FACE, & REFUSED TO AUTHORIZE THE REPAIR & CLOSED THE CASE THOUGH SHE NEVER EVEN SPOKE WITH THE DEALER. THESE CARS HAVE A KNOWN DANGEROUS DEFECT & HONDA HAS DONE NOTHING'THESE CARS SHOULD BE RECALLED. THE NTSB SHOULD TRACK ON-LINE COMPLAINTS & OBTAIN ALL HONDA COMPLAINTS FOR THE LAST 5 YEARS TO DETERMINE ALL MODELS AFFECTED. THE CAR'S UNDERCARRIAGE IS ALSO KNOWN TO BE DEFECTIVE; IT IS FAR TOO LOW & SCRAPES ON SPEED BUMPS & GETS TORN OFF BY THEM, PARKING BARRIERS, & ANY ROAD INCLINE.