2016 Honda Civic

I HAVE A HONDA CIVIC SEDAN 2016 EX-L. MY VEHICLE HAS 36,943 MILES ON IT. I TOOK MY CAR IN FOR SERVICE 11/29/19. I ASKED THEM TO CHECK THE AIR CONDITIONING SINCE IT WAS NOT FEELING AS COOL AND THERE IS A RECALL FOR THE AIR CONDITIONING CONDENSER. I WAS TOLD IT WAS FINE. AGAIN I HAD MY CAR SERVICED ON 2/14/20 AS I WOULD BE DRIVING A DISTANCE. I LEFT AND WHILE ON THE ROAD THE AIR CONDITIONING WENT OUT ON THE DRIVERS SIDE. BECAUSE OF COVID I TOOK THE CAR IN ON 08/18/20. THAT IS WHEN I WAS CHARGED A $150. 00 DIAGNOSIS FEE. ADAM CAME BACK 2 HOURS LATER AND TOLD ME THAT IT WAS MY A/C COMPRESSOR, CLUTCH AND COIL. IT WOULD COST $1794.97 TO FIX IT. ONLY THEY DIDN'T HAVE THE PART AND DIDN'T KNOW WHEN THEY WOULD. I CALLED A LOCAL HONDA MECHANIC TO GET HIS OPINION. THEY TOLD ME THEY WOULD CHECK TO SEE IF THE COMPRESSOR WAS ON RECALL BECAUSE THEY FIX SEVERAL OF THEM. ' IF IT'S NOT IT SHOULD BE.' THE HONDA MECHANIC SAID THAT THEY COULD ORDER THE PART THAT DAY. I BOUGHT THIS CAR BECAUSE PRIOR OWNERS STATED HONDA WAS RELIABLE. THIS CAR HAS BEEN ANYTHING BUT RELIABLE. THE PROTECTIVE PLATE DROPPED DOWN AND GOT TWISTED WHILE DRIVING ON THE FREEWAY. HAD THE CAR IN AT LEAST 7-8 FOR THE PROBLEMS WITH THE RADIO AS IT IS THE BRAIN OF CAR. REPLACED THE BATTERY EARLY ON IN MY OWNERSHIP. THIS CAR IS A BIG DISAPPOINTMENT. EVERY THING THAT HAS GONE WRONG WITH MY CAR I HAD MET SOMEONE AT THE DEALERSHIP WITH THE SAME PROBLEM. AS WELL AS READING MANY COMPLAINTS ONLINE. ESPECIALLY WITH THE AIR CONDITIONING IN THE 32,000- 36,000 MILE RANGE!

ONE DAY AFTER PURCHASING MY CAR I HAD TO TAKE IT BACK TO THE DEALER FOR 2 REASONS; IT WAS MAKING A LOUD SCREECHING SOUND AND IT WAS BLOWING HOT AIR FROM THE AC. THEY GAVE IT BACK TO ME AC BLOWING COLD. EXACTLY 1 YEAR LATER SAME PROBLEM. AC BLOWING HOT AIR. ITS DISRUPTIVE WHILE DRIVING AND EXTREMELY UNCOMFORTABLE. TO THE POINT THAT I CAN NOT STAND IT. I WONT DRIVE IT UNLESS IT I ABSOLUTELY HAVE TO AND THAT IS A HUGE PROBLEM.

AC SYSTEM NEEDS A NEW CONDENSOR AND COMPRESSOR DUE TO LEAKING....CAR IS NOT EVEN 4 YEARS OLD...THIS ISSUE IS ONGOING AND HONDA HAS DONE NOTHING....NOT LIVING UP TO REPUTATION...THIS IS MY FIRST AND LAST HONDA. I HAD TO REPLACE THE BATTERY IN THIS CAR LESS THAN 3 YEARS OLD AND NOTHING WAS DRAINING IT....THIS HAS BEEN A PAIN IN THE BUTT EXPERIENCE....I'M GOING BACK TO TOYOYA. HONDA REFUSES TO DEAL WITH THIS AC ISSUE THAT MANY OF US ARE HAVING WHEN THEY ARE FULLY AWARE OF IT.

THIS VEHICLE HAS REPEATEDLY BEEN DYING AND HAVING ALL OF THE ERROR CODES POP UP WHILE THE CAR IS RUNNING. WE HAVE HAD THE CAR DIAGNOSED AND HAVE BEEN TOLD THERE IS NOTHING WRONG BY TWO DIFFERENT DEALERSHIPS. HOWEVER EVEN WHEN WE ARE DRIVING THE CAR THE CAR STARTS FREAKING OUT AND LOSING POWER. WE HAVE VERIFIED THAT NOTHING IS DRAINING THE BATTERY AND HAVE HAD THE BATTERY TESTED TWICE. THE BATTERY MUST NOT BE THE PROBLEM BUT THE ELECTRICAL SYSTEM IS MESSING UP SO MUCH THAT WE ARE SCARED TO DRIVE IT. I'M HOPING BY VISITING THE DEALERSHIPS SO MANY TIMES THAT I WILL BE ABLE TO FILE A LEMON LAW VEHICLE AND RETURN THE VEHICLE THAT WAS ONLY PURCHASED A FEW MONTHS AGO.

WHEN THE A/C IS TURNED ON, THE PASSENGER SIDE BLOWS COOL AIR, AND THE DRIVER SIDE BLOWS ROOM TEMPERATURE/WARM AIR. DEALER STATED THIS IS BECAUSE OF A LEAK FROM THE COMPRESSOR DUE TO THE FRONT SEAL FAILING. HONDA EXTENDED THE WARRANTY FOR THE A/C CONDENSER FOR A SIMILAR ISSUE, BUT THE COMPRESSOR IS NOT COVERED UNDER IT AND COSTS $1,800 TO REPAIR.

THE AIR CONDITIONER STOPS BLOWING COLD AIR AT IDLE AND OCCASIONALLY EVEN WHEN DRIVING. THIS MAY POSE A SAFETY ISSUE IN HOTTER CLIMATES IF THERE ARE CHILDREN, ELDERLY PEOPLE, SPECIAL NEEDS PERSONS, OR PETS IN THE VEHICLE WHEN PARKED. READING THROUGH THE INTERNET, THERE ARE HUNDREDS IF NOT THOUSANDS OF OWNERS WITH THIS SAME ISSUE DUE TO A FAULTY AC CONDENSER FROM THE FACTORY. HONDA HAS EXTENDED THE WARRANTY ON THE CONDENSER ALONE BUT HAS NOT ISSUED A FULL RECALL OR WARRANTY ON THE OTHER PARTS/LABOR INVOLVED. THIS CAR HAS ONLY 53K MILES ON IT AND THIS IS THE SECOND TIME BEING SERVICED FOR THIS SAME PROBLEM.