2016 Honda Civic

EPS SUB HARNESS IS MADE FROM A SOY BASED PRODUCT THAT ATTRACTS RODENTS AND A COMMON CAUSE FOR WIRES BEING CHEWED AND DESTROYED. AS SOON AS WE PRESENTED THE PROBLEMS WITH HONDA MECHANIC HE IMMEDIATELY AND SUSPICIOUSLY ASKED IF WE PARKED THE CAR OUTSIDE. UPON HIS INSPECTION OF THE ENGINE HE ONLY LOOKED AT WIRES WITH PREDETERMINATION THAT THE CAUSE OF THE ISSUES WAS WIRING. THIS APPEARS TO BE A COMMON COMPLIANT AMONG THE HONDA COMMUNITY AND LAW SUITS HAVE BEEN FILED, ONLY TO BE DISMISSED DUE TO TECHNICALITIES OF PROBABLE CAUSE. THE DAMAGE ENDANGERS THE CONSUMER DRIVING BECAUSE THE CAR STALLS AND THE DRIVER LOSES THE ABILITY TO STEER BECAUSE OF THE LOSS OF POWER STEERING AND FUNCTION. BECAUSE THESE ARE SHORTS OCCURRING IN THE ELECTRICAL SYSTEM THEY TEND TO CLEAR UP IN BETWEEN DRIVES MAKING THE DRIVER BELIEVE THE CAR IS FUNCTIONAL, BUT THIS ONLY RISES THE RISK TO INJURY BY ACCIDENT AND OR EVEN DEATH.

TOUCH SCREEN PANEL THAT CONTROLS THE ENTIRE SETTINGS OF THE CAR OVER HEATS AND BLOCKS OUT MAKING IT VERY UNCOMFORTABLE AND UPSETTING NOT BEING ABLE TO CONTROL YOUR /C SETTINGS OR YOUR RADIO AND YOUR PHONE. WE HAVE TAKEN OUR 2016 HONDA CIVIC TOURING THAT SAME YEAR BACK MULTIPLE TIMES IN REGARDS TO THIS ISSUE. HOWEVER EVERY TIME WE TOOK IT THEY WOULD REPLACE IT. SINCE THEN THE TOUCH SCREEN PANEL HAS SOME WHAT WORKED PROPERLY TO THE POINT WHERE IT WAS JUST SLOW IN FUNCTIONING BUT WORKABLE. THIS TIME ON JUNE 27, 2019 IT HAS COMPLETLY DONE THE SAME THING WE WERE FACING IN THE BEGINNING AND THIS IS STATIONARY AND IN MOTION, I HAVE TRIED RESETTING IT BY DISCONNECTING THE BATTERY AND JOINING CABLES TOGETHER AND IT JUST DIDNT WORK IT CONTINUES TO NOT WORK PROPERLY SINCE DAY OF PURCHASE.I WOULD LIKE FOR SOME ONE TO HELP US RESOLVE THIS ISSUE AND TO REPLACE OUR PANEL FOR A GOOD WORKING ONE.

UPON RETURN TO CAR AFTER LEAVING CAR LOCKED, FOUR WINDOWS ARE FOUND OPEN ALL THE WAY WHILE SHOPPING, PARKED IN PARKING LOT OR PARKED AT HOME OR ELSEWHERE, WHEN OPENING WINDOWS FROM INSIDE, GLASS GOES UP/DOWN REPEATEDLY, TRUNK OPENS BY ITSELF WHILE VEHICLE IS IN MOTION. CAR IS UNSAFE, SUBJECT TO THEFT, OR INTERIOR DAMAGE BY THE ELEMENTS-RAIN, SNOW, ETC. SERIOUS ELECTRICAL/CONTROL PROBLEMS. TRUNK PROBLEM WAS REPORTED EARLIER TO NHTSA SHORTLY AFTER PURCHASE DATE OF 3/05/2019 FROM DEALER. DEALER WAS ALSO NOTIFIED, THEY QUICKLY CHECKED & FOUND NOTHING WRONG. VEHICLE WAS DRIVEN AT VARIOUS SPEEDS IN INTERSTATE, COUNTY ROADS, LOCAL STREETS, AT DIFFERENT DATES, ETC. *JS

UPON CLOSING THE CAR TRUNK THE PARKING LIGHTS FLASHED & STAYED ON AND THE CAR "LOCKED-UP". THE CAR COULD NOT BE UNLOCKED USING EITHER THE KEY-BOB OR THE KEY. THIS ISSUE WAS REPORTED TO HONDA (CASE #9624986) WHO BASICALLY IGNORED THE ISSUE STATING THAT THEY HAD NO KNOWLEDGE OF THIS ISSUE. THE CAR WAS PARKED IN OUR DRIVEWAY AT THE TIME. AFTER ABOUT 30 MINUTES 'FOOLING' WITH THE KEY AND KEY-BOB THE PARKING LIGHTS WENT OFF AND WE WERE ABLE TO UNLOCK & DRIVE THE CAR. THERE ARE NUMEROUS ACCOUNTS OF THIS ISSUE FOUND ON THE INTERNET BY "GOOGLING" "2016 HONDA CIVIC DOORS WON'T UNLOCK"

CAR WILL NOT START. ALL SYSTEM WARNING LIGHTS FLASH: EECTRIC PARKING BRAKE PARKING, VEHICLE STABILITY ASSIST PROBLEM, ANTI-LOCK BRAKE SYSTEM PROBLEM, BRAKE SYSTEM PROBLEM, POWER STEERING. WILL START WITH A JUMP START. THIS IS NOT A EVERYDAY OCCURRENCE. TOOK IT INTO HONDA, THEY SAID IT WAS THE BATTER. HERE WE ARE 2 DAYS LATER AND THE CAR IS DOING THE SAME THING. WE HAVE BEEN STRANDED NUMEROUS TIME AND THE PROBLEM HAS BEEN ONGOING FOR OVER A YEAR.

I PURCHASED THIS VEHICLE FROM A HONDA DEALERSHIP VANCOUVER, WA IN 2016. RECENTLY, THE CAR ALARM WOULD GO OFF RANDOMLY THROUGHOUT THE NIGHT. I TOOK THE VEHICLE INTO THE DEALERSHIP AND THE BATTERY WAS CHECKED AND REPLACED. THIS DID NOT SOLVE THE ISSUE. I WENT IN AGAIN TO THE DEALERSHIP AND THEY DID A DIAGNOSTIC CHECK OF ELECTRONIC SYSTEM AND FOUND SECURITY CODES RELATING TO HOOD SWITCH IN THE SECURITY HISTORY. THEY SUGGESTED TO REPLACE THE HOOD LATCH/SWITCH ASSEMBLY AND RECHECK. ANOTHER PERSON I SPOKE WITH, THAT HAD THE SAME ISSUE, CLAIMED THAT REPLACING THE HOOD LATCH ASSEMBLY WAS UNSUCCESSFUL. I ASKED ABOUT MANUFACTURER'S WARRANTY SINCE THIS ITEM ISN'T COVERED BY DEALERSHIP WARRANTY OF 3 YRS/36K MILES. THE DEFECT IS FROM A PART THAT IS CAUSED BY AN ELECTRICAL ISSUE AND FALLS UNDER MANUFACTURING ERROR AND NOT A WEARABLE PART THAT HAS ANYTHING TO DO WITH WARRANTY OR SOMETHING THAT FATIGUES OVER TIME. I WROTE HONDA REGARDING THIS. IN THE MEANTIME, I CANNOT USE MY SECURITY SYSTEM, THAT I PAID FOR ON THE VEHICLE, DUE TO IT POSSIBLY DRAINING MY NEW BATTERY. HONDA (REGIONAL SERVICE MANAGER) STATED, OVER THE PHONE, THAT THEY WOULD NOT COVER THE COST OF REPLACEMENT AND THAT IT FALLS UNDER THEIR WARRANTY OF PARTS. THIS ISSUE IS HAZARDOUS BECAUSE THE SENSOR FOR THE CAR ALARM TRIPS ITSELF ELECTRONICALLY WHEN THE HOOD IS SHUT. THIS COULD POSSIBLY CAUSE A FIRE AND/OR GREATER DAMAGE TO THE VEHICLE OR OTHERS. ADDITIONALLY, I DRIVE FOR RIDESHARE AND THIS PUTS RISK TO MY CLIENTS AS WELL. THE ALARM SOUNDS ONLY WHEN THE CAR IS LOCKED AND ALARM SET WHILE PARKED. IT OCCURS EVERY FEW HOURS AFTER ALARM IS SET. AFTER INSPECTING THE HOOD MYSELF, I COULD SEE NO DAMAGE TO THE HOOD LATCH AND WOULD NOT NEED A REPLACEMENT HOOD LATCH ASSEMBLY. THIS ISSUE IS ONE OF ELECTRONIC NATURE, INVOLVING THE CAR ALARM SENSOR ON HOOD LATCH, SECURITY SYSTEM, AND THE ELECTRONIC CAR MAINTENANCE MONITORING SYSTEM.