2016 Honda Civic

My manual key…it wasn’t program. I just found out when my battery died and we won’t able to open the door manually. And when I told the dealer where I bought it, they were charging me to program it. And it cost a lot, so, I didn’t had it done. Then, just two days ago, my car won’t start again. I just got a new battery from AAA. So, I have to call them again and re check it. The battery was fine. So, the AAA employee asked me to call you or email you. Coz prolly I have a recall problem with my car. Honda Civic 2016 Sedan. I always have this problem with the battery and the manual key.

Honda did a software update on my vehicle tied to the recall below. The dealership stated to me that they need to replace the VSA modulator and they are claiming this is not covered since they did the software update a few years ago. I believe they are directly corollated as I don't drive the car much only have 27K miles on the car. They are asking me to the pay for replacing the modulator VSA and are stating that this is not covered under the recall. It's hard for me to beleive how they are unrelated if the software is causing the unit to malfunction and we know the unit needs replacement there is a direct connection. This is costing me $2500. NHTSA RECALL NUMBER:16V-725 MFR CAMPAIGN ID:KC6 CAMPAIGN DESCRIPTION:VSA Software Update/EPB RECALL DATE:10/06/2016 RECALL STATUS:17 Character VIN Required

ALL LIGHT ARE COMING IN OFF AND ON IN MY CAR , KEYS WILL LOCK MY CAR BUT WHEN I WALK AWAY IT UNLOCKS AND ROLLS ALL MY WINDOWS DOWN ON ITS OWN. HAD TO REMOVE KEY BATTERIES FOR IT TO STOP AND HAD A DIAGNOSTIC RAN AND IT SHOWS THE BODY CONTROL MODULE IS MISFIRING AND HAVING ISSUES. WAS TOLD THERE WAS A RECALL ON 10TH GEN HONDA CIVICS BUT YOU SIGHT DOESNT SHOW IT

Alarm sounded, went outside with fob to shut off . Still alarm on . Tried to get in car with fob . Had to use key in door to get in . Stepped on brake and pushed start/stop button . Alarm now silent. Push start/stop button to shut off engine and message on dash read Keyless Start System Error. Engine still running. Pushed button again and AC shuts off , engine still running and dash still reading error. Put in driver, then reverse to park and pushed button again and engine shut off finally. Disconnect negative from battery and let sit overnight. Tried to start, but just kept cranking. Disconnect battery again, tried starting again and it started. This time it took me 10 minutes before I could shut off engine. Disconnect battery again and haven’t tried again. I’ve read about other people having the same issues. Most say start/stop switch. Mine is on order, will install asap and see what happens. Fingers crossed.

Car suffers from sticky steering like the other newer civics and it is a very scary issue. My car does not drive straight and as it is getting hotter in Louisiana my car is acting up more. I am constantly swerving to keep it straight. Almost hit car in another lane and I have to fight against the wheel to make it stay straight. There are no warning lights. I have regular maintenance done. It also tried to turn another way when I go from a slow to fast speed, making merging or turning into an interstate feel dangerous. Honda dealership checked it and found “no issues” they just did an alignment and said that was it. Well the sticky steering still exists and is getting worse. Please make a recall I do not feel safe.

I have noticed for a while now. When the light turns green or I'm at a stop and I have enough time to take off the car does not move when I apply the gas. It stalls and that scares me. I have noticed my cruise control shut off the other day when driving on the freeway. And I could not turn it back on. Now when I try to apply the parking bake when I'm parked the parking brake does not turn on nor the brake hold. The lights keep flashing than turn odd My headlight in the front and back passenger don't work. I've switched out the bulbs and it's an electrical problem. I see recalls on some of these matters but honda won't do nothing because it's not on their system when I bought this car in 2016.

The past few weeks I’ve been taking my vehicle for service to the Honda Dealership located in Daphne, Alabama and I’ve been complaining about suspension problems and my main concern is my tie rod end and the dealership refuses to repair, then yesterday when I brought it in for service they charged me for a diagnostics without my permission and I asked for the report and won’t hand it over and today [XXX] they did the diagnostic again and won’t hand over the report then lied and said it’s my Mass airflow sensor and there no check engine light on. For the past for weeks I’ve been wondering why the dealership has been mistreating me and it is because of the Honda manufacture, today I called the Honda manufacturer and ask if I’m listed as the vehicle owner in their systems because my vehicle is a 2016 and I haven’t had any open recall associated with my vin in the 4 years I’ve owned it. The Honda dealership gave me a document for a vin check and I’m not listed as the owner so perhaps the recalls aren’t being inserting into the proper file. I called the manufacturer and asked to speak to a supervisor and the representative refused to do so and I have a recorded conversation that I would like to forward to you once an investigation is opened. I also asked if my vehicle is apart of the national recall on the fuel pump and the manufacturer agent said no. Reference number: [XXX] I spoke with Elmer today [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)