2007 Honda Civic

IN NOVEMBER 2009, I PURCHASED A USED 2007 HONDA CIVIC FROM A USED DEALERSHIP IN ALPHARETTA, GA. IT WAS PURCHASED AS IS SO I IMMEDIATELY TOOK IT TO VOYLES HONDA IN MARIETTA, GA FOR A TOTAL CHECK-UP. THE CAR WAS SERVICED AND GIVEN THE GREEN LIGHT. IT HAD 74,960 MILES ON IT AT THE TIME. ON MARCH 8, 2010, ON MY WAY BACK HOME FROM JACKSONVILLE, FL THE CAR STARTED TO DECELERATE QUICKLY. I WAS ON I95 NORTHBOUND WITH MY SON, AND IT WAS A VERY SCARY FEW MOMENTS FOR US. WE MANAGED TO PARK THE CAR ON THE EMERGENCY LANE. THE CAR WOULD NOT COME BACK ON. WHEN WE LOOKED UNDER THE HOOD, THERE WAS NO SMOKE BUT THERE WAS A FUNNY SMELL. MY SON TOOK THE DIPSTICK OUT OF THE ENGINE AND IT WAS MELTED! WE HAD TO HAVE THE CAR TOWED TO YULEE TO A LOCAL MECHANIC WHO SAID THE ENGINE WAS GONE. AFTER STAYING IN A LOCAL HOTEL FOR THE NIGHT, MY HUSBAND PICKED US UP ON MARCH 9. WHEN I GOT HOME I MADE ARRANGEMENTS TO HAVE THE CAR TOWED TO GRAINGER HONDA IN SAVANNAH. GRAINGER GETS THE CAR IN AND AFTER A $92.00 CHARGE FOR LOOKING AT IT, TELLS ME THAT THE ENGINE IS GONE AND THEY CAN GET ME A GREAT DEAL FOR $4,600.00 (A USED ENGINE WITH 19,000 MILES ON IT). WELL IN THE MEAN TIME, MY SON HAD BEEN RESEARCHING THIS PROBLEM ON LINE AND FOUND THAT THERE ARE MANY 2006-2007 HONDA CIVIC OWNERS HAVING THE SAME PROBLEM. HE FOUND HONDA SERVICE BULLETIN 08-044 WHICH STATES THERE IS A MECHANICAL DEFECT IN SOME OF THESE ENGINES. THE BULLETIN ALSO STATES THAT CUSTOMERS THAT ARE OUT OF WARRANTY WHEN THIS HAPPENS MAY BE ELIGIBLE FOR GOODWILL CONSIDERATION. I EXPLAINED SEVERAL EMPLOYEES OF GRAINGER HONDA BUT THEIR RESPONSE WAS THAT THEY WOULD NEED TO 'TAKE DOWN' THE ENGINE AT A TUNE OF ABOUT $500-$600. HE SAID THEY MIGHT BE WILLING TO PICK UP 25% OF THE COST. I TOLD HIM ABSOLUTELY NOT. I TOLD HIM THIS WAS A DEFECT THAT HONDA WAS VERY MUCH AWARE OF AND THAT HONDA SHOULD PAY FOR THE ENTIRE REPAIR. I ALSO CONTACTED HONDA OF AMERICA AND WAS TOLD THEY WOULD DO NOTHING. *TR

TL*THE CONTACT OWNS A 2007 HONDA CIVIC SI. THE CONTACT REPLACED TWO SETS OF TIRES IN LESS THAN 14,000 MILES. A FRONT END ALIGNMENT HAS ALSO BEEN PERFORMED TWICE. THE MECHANIC STATED THAT THERE WAS A CALIBER PROBLEM ON THE REAR TIRES. THE FAILURE HAS CAUSED THE TIRES TO SHRED ON THE SIDE VERY QUICKLY. HONDA HAS ALSO INFORMED THE CONTACT THAT THE VEHICLE WAS DESIGNED THAT WAY. A LOCAL DEALER CONFIRMED THAT THE DESIGN OF THE VEHICLE CAUSED THE FAILURE AND THAT THERE MUST BE A FLAW IN THE WAY THE VEHICLE WAS DRIVEN. THE TIRES HAVE SHREDDED EVERY 5000 MILES. HONDA INSIST THAT THE WHEEL BEARINGS WERE NOT RELATED TO THE FAILURE NOR IS THE FAILURE RELATED TO CAMPAIGN NUMBER 07V399000, SERVICE BRAKES, HYDRAULIC ANTILOCK WHEEL SPEED SENSOR. THE FAILURE MILEAGE WAS 6000 MILES AND THE CURRENT MILEAGE WAS 14000 MILES.

I WAS PULLING INTO A PARKING SPACE (TURNING RIGHT INTO IT AND PARKING BETWEEN CARS), WAS ALMOST AT A FULL STOP, ABOUT TO STRAIGHTEN THE WHEELS AND PUT THE CAR IN PARK, WHEN THE ENGINE ACCELERATED TO FULL SPEED. IT JUMPED THE LITTLE CURB AT THE FRONT OF THE PARKING SPACE AND WENT THROUGH A SHOP WINDOW AT AN ANGLE, WEDGING IN THE DOORWAY. IT LEFT ACCELERATION MARKS ON THE SIDEWALK AFTER JUMPING THE CURB, AND THE WHEELS WERE STILL SPINNING IN THE DOORWAY UNTIL I TURNED THE CAR OFF. THE CAR WAS REPAIRED, THEN TOWED TO THE HONDA DEALERSHIP, WHERE IT WAS TESTED, BUT THEY WERE UNABLE TO REPRODUCE THE PROBLEM. I NEVER DROVE IT AGAIN. *TR

TL*THE CONTACT OWNS A 2007 HONDA CIVIC. THE CONTACT STATED THAT HIS REAR ALIGNMENT NEEDED TO BE REPAIRED AND HAD CAUSE THE TIRES TO FAIL. THE DEALER HAS MADE THREE ATTEMPTS TO CORRECT THE FAILURE. THE TIRES WERE REPLACED AND ROTATED WHICH INCLUDED AN ALIGNMENT; HOWEVER, THE TIRES HAVE CONTINUED TO WEAR OUT PREMATURELY. THE HONDA MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE FAILURE MILEAGE WAS 35,000.

RAPID AND UNEVEN TIRE WEAR WITHIN 5K MILES. WEARS DOWN TO BELT AND BECOMES VERY UNSAFE TO DRIVE. HAVE HAD TO BUY THREE SETS OF TIRES. ROTATE TIRES EVERY 3000 MILES. HONDA ADMITS TO INSTALLING FAULTY REAR UPPER CONTROL ARMS BUT REFUSES TO REPLACE THEM UNLESS I PAY FOR THEM. IF A PART IS BAD FROM THE FACTORY WHY IS THE CUSTOMER RESPONSIBLE. *TR

IT COULD BE SERIOUS ACCIDENT ON THE HIGHWAY, AND I COULD BE DEAD, TOO. BUT HONDA DOESN'T GIVE ME A GOOD RESPONSE FOR THIS CASE. I PURCHASED THIS CAR 35 MONTHS AGO, AND THE CURRENT MILEAGE IS 68,000 MILES. I HAVE HAD THIS CAR SERVICED SINCE PURCHASE BY HONDA OF DECATUR AS RECOMMENDED BY THE OWNER'S MANUAL. I HAD THE CAR SERVICED THE FIRST WEEK OF FEBRUARY WITH A TYPE B SERVICE. THE DEALER PERSONNEL DIDN'T MENTION ANY MAINTENANCE ISSUES WITH THE DRIVE TRAIN AFTER THIS SERVICE. ON FEBRUARY 9, 2010 I NOTICE AN UNUSUAL SWEET SMELL AS I DROVE MY CAR TO THE AIRPORT. BECAUSE I WAS TRAVELING ON BUSINESS, I HAD TO LEAVE THE CAR AND PICK IT UP ON FEBRUARY 11TH. SHORTLY AFTER RETURNING ON FEBRUARY 11, 2010 THE TEMPERATURE GAUGE SHOWED THE ENGINE WAS OVERHEATING AND SOME SMOKE CAME OUT. I IMMEDIATELY PULLED OVER AND TURNED THE CAR OFF. I HAD THE CAR TOWED TO THE HONDA DEALER IN HUNTSVILLE, AL WHICH WAS THE NEAREST DEALERSHIP. AFTER THE CAR WAS EXAMINED I WAS TOLD BY THE DEALER'S SERVICE ADVISOR THAT THERE IS A CRACK IN ENGINE BLOCK. AT THIS TIME THEY HAVE NOT BEEN ABLE TO IDENTIFY A CAUSE FOR THIS CRACK. AS I EXPLAINED ABOVE THE CAR WAS RECENTLY SERVICED AND THE ANTI-FREEZE SHOULD HAVE PREVENTED FREEZE DAMAGE. THE DEALER HAS ESTIMATED THE REPAIR WILL COST $3,500-$3,700 AND BECAUSE OF THE MILEAGE THEY INDICATE THAT HONDA OF HUNTSVILLE WILL NOT ABLE TO SUBMIT A WARRANTY CLAIM ON MY BEHALF. *TR

I HAVE PURCHASED THE BRAND NEW MARCH 2007 HONDA CIVIC ON MAY 2007. THE DRIVER'S SIDE SUN VISOR IS BROKEN AND DOES NOT REMAIN IN UP POSITION NOR REMAIN ON THE SIDE. THIS IS A DRIVING HAZARD AS IT BLOCKS AND OBSTRUCTS THE DRIVER'S VIEW, AND WILL HIT THE DRIVER WITH VEHICLE MOVEMENT. IT CAUSES A HUGE ISSUE WITH VISIBILITY ON THE ROAD. NOT SO MUCH DURING THE DAY BUT VERY MUCH AT NIGHT TO THE POINT WHERE IT IS EXTREMELY ANNOYING TO DRIVE WITH IT AT NIGHT. IT IS UNDER WARRANTY FOR THREE YEARS BUT CAR DRIVEN MORE THEN 30,000 MILES. WHEN I GO TO SCHAUMBURG HONDA THEY SAID IT IS NEVER COVERED UNDER WARRANTY BECAUSE IT IS WEAR & TEAR. I ALSO HAVE BUMPER TO BUMPER WARRANTY EVEN THOUGH THEY DID NOT CARE TO VERIFY WARRANTY AND QUOTED ME PARTS $65.00 AND INSTALLATION CHARGE $36.00. THIS IS GIVEN IN WRITING BY DEALER ON 02/16/2010. *TR

PLEASE NOTE THE DATE IS AN ESTIMATE---THE OCCURRENCES HAVE BEEN MULTIPLE. VEHICLE: HONDA YEAR: 2007 MODEL: CIVIC: LX UPON BRAKING OF A BUMPY ROAD, THERE IS A GRINDING NOISE AT THE FRONT TIRES AND THE VEHICLES STOPS, BUT THEN SLIDES FORWARD. THIS ALSO HAPPENS WHEN DECELERATING DOWNHILL ON WET SURFACE AND ON ROADS BEING REPAIRED WHERE THERE IS UNEVEN PAVEMENT. THE VEHICLE HAS BEEN TAKEN TO DEALER AND WAS INFORMED, "THERE IS NO PROBLEM." NO REPAIRS WERE MADE. THIS PROBLEM HAS BEEN ONGOING SINCE THE VEHICLE HAD LESS THAT 10K MILES. VEHICLE STILL ONLY HAS ~36K MILES. SAFETY CONCERN: AT HIGHWAY SPEEDS, VEHICLE WILL NOT STOP AS EXPECTED AND SINCE THE PROBLEM IS INTERMITTENT, MAY NOT BE RECOGNIZED BY THE DRIVER(S). *TR