2007 Honda Civic

MY COMPLAINT IS THAT HONDA HAS (1) KNOWINGLY PUT IN FAULTY (SUSPENSION PARTS) UPPER CONTROL ARMS IN THE FRONT & BACK OF THE HONDA CIVIC, (2) FAILED TO INFORM CUSTOMERS OF THE PROBLEM (A RECALL IS NEEDED), (3) FAILED TO PROPERLY REIMBURSE CUSTOMERS FOR THE TIRE DAMAGE DUE TO THE FAULTY CONTROL ARMS INSTALLED IN THE VEHICLES. I BOUGHT MY HONDA CIVIC USED AT AROUND 13K MILES. SINCE THEN, I'VE NEEDED AN ALIGNMENT EVERY MONTH. DESPITE THIS MY TIRES BECAME EXCESSIVELY WORN AT 27K. I WENT TO TWO HONDA SERVICE STORES (MISSION VALLEY & PACIFIC HONDA IN SAN DIEGO) TO COMPLAIN ABOUT THE EXCESSIVE NEED FOR ALIGNMENTS, ROAD NOISE, & TIRE WEAR. THEY KNOWINGLY WITHHELD INFORMATION & FAILED TO INFORM ME OF THE SERVICE BULLETIN 08-001 SINCE THEY WOULD BE REQUIRED TO REPLACE THE UPPER CONTROL ARMS (A WARRANTY ITEM) THAT THEY DIDN'T WANT TO REPLACE. IN THE SERVICE BULLETIN, HONDA INFORMS THE DEALERS OF COMMON COMPLAINTS RELATED TO TIRE WEAR & SUSPENSION & ADVISES THEM TO REPLACE THE REAR CONTROL ARMS ON THE HONDA CIVIC. HONDA ALSO WILL REIMBURSE CUSTOMERS PRO-RATA FOR TIRE REPLACEMENT IF THEY HAVE LESS THAN 25K IN MILEAGE. IF HADN'T HAVE DONE MY OWN RESEARCH ON THE INTERNET, I WOULD NOT HAVE KNOWN ABOUT THIS SERVICE BULLETIN. I TOOK MY CAR IN AROUND 26K SO THAT THEY COULD REPLACE MY REAR CONTROL ARMS. THEY DID THIS FOR FREE BUT SAID I DIDN'T QUALIFY TO GET MY TIRES REPLACED SINCE I WAS OVER THE 25K THRESHOLD. IF I HAD KNOWN ABOUT THE BULLETIN, I WOULD HAVE BEEN ABLE TO GET MY TIRES REPLACEMENT BY HONDA EARLIER. IT WAS THEIR FAULTY PARTS THAT LED MY TIRES TO WEAR EXCESSIVELY IN THE FIRST PLACE. I HAD TO SHELL OUT $650 TO REPLACE MY TIRES AT AROUND 26K MILES. I'VE PROBABLY SPENT $500 DOLLARS IN ALIGNMENTS BECAUSE OF THE CONTROL ARMS TOO. HONDA SHOULD OWN UP TO THE FAULTY PARTS ENTIRELY AND STAND BY THEIR PRODUCT. SEE HONDA SERVICE BULLETIN 08-001. *TR

I HAVE A 2007 HONDA CIVIC HYBRID WITH TIRE PROBLEMS. I HAVE TAKEN MY CAR TO THE DEALER TWICE WITH COMPLAINTS ABOUT UNEVEN TIRE WEAR AND POOR HANDLING AND HAVE BEEN ASSURED THAT I AM IMAGINING EVERYTHING. THE TIRES THAT HAVE BEEN ON THE REAR THE LONGEST HAVE SIGNS OF SEPARATION AND VERY DIFFERENT WEAR THAN THOSE THAT HAVE BEEN ON THE FRONT THE LONGEST. THERE IS A DEFINITE PROBLEM WITH HANDLING WHEN THE WORN TIRES ARE ON THE FRONT BUT MY HONDA SERVICE MANAGER SAYS NOTHING IS WRONG WITH THE TIRES. I EVEN WROTE HONDA HQ AND RECEIVED A RESPONSE THAT THEY KNOW OF NO PROBLEM WITH THE CHEAP BRIDGESTONE TIRES BEING PUT ON THESE CARS. I HAVE READ ONLINE IN FORUM AND BLOGS THERE ARE 100'S OF CIVIC HYBRID OWNERS LIKE ME THAT ARE FACING THE SAME ISSUE. *TR

I BOUGHT A 2007 HONDA CIVIC EX COUPE IN AUGUST 2007. I NOTICED A LOUD VIBRATION/THUMPING NOISE COMING FROM THE BACK OF MY CAR AT AROUND 15K MILES. I KEPT AN EYE OUT AND DID NOT NOTICE ANYTHING WRONG WITH THE CAR. I AM NOW AT 25K MILES AND I JUST HAD TO GET MY TWO REAR TIRES REPLACED DUE TO SEVER CUPPING AND UNEVEN TREAD WEAR ON THE TIRES. I RESEARCHED THE ISSUE AND FOUND THERE IS A KNOWN PROBLEM WITH THE 2007 CIVICS IN REGARDS TO UNEVEN OR RAPID REAR TIRE WEAR AND ALSO FOUND A SERVICE BULLETIN FROM HONDA ADMITTING THERE IS A PROBLEM WITH THE REAR UPPER CONTROL ARMS. I REALIZE THAT THE FACTORY TIRES THAT ARE PUT ON NEW CARS ARE NOT THE BEST TIRES BUT THEY SHOULD NOT BE SO SEVERELY CUPPED AND WORN AT 25K MILES. I SPENT $400 ON TWO NEW TIRES THIS PAST WEEKEND AND I AM AFRAID AFTER READING HUNDREDS OF COMPLAINTS REGARDING THIS ISSUE THAT I WILL HAVE TO REPLACE THE TIRES AGAIN AFTER ANOTHER 20-25K MILES IF THIS PROBLEM IS NOT FIXED. I BELIEVE IT IS HONDA'S RESPONSIBILITY TO ISSUE A RECALL FOR THIS ISSUE BECAUSE THEY ADMIT THERE IS A PROBLEM AND IT IS ALSO EXTREMELY DANGEROUS TO BE DRIVING ON TIRES THAT ARE SEVERELY CUPPED AND UNEVEN. PLEASE HELP IN DOING SOMETHING ABOUT THIS ISSUE AS IT IS AS MUCH ABOUT SAFETY AS IT IS FORKING OVER THE MONEY TO REPLACE TIRES EVERY 25K MILES. *TR

I WAS EXPERIENCING LOUD ROAD NOISE FROM THE TRUNK AREA AS WELL AS UNEVEN TIRE WEAR ON BOTH REAR TIRES. THIS VEHICLE HAS 36250 MILES ON IT. I HAVE HAD THE VEHICLE TO MY MECHANIC TO DETERMINE THE CAUSE OF THE NOISE AND TIRE WEAR. THEY WERE UNABLE TO FIND A ROOT CAUSE. AFTER DOING RESEARCH I FOUND THAT HONDA IS AWARE OF THIS PROBLEM ON THE CIVIC, BUT THEY HAVE NOT NOTIFIED OWNERS OF THE POTENTIAL FOR HIGH-COST REPAIRS AND NEW TIRES. *TR

I HAVE A 2007 HONDA CIVIC SI. I HAVE APPROXIMATELY 36600 MILES ON IT AND I HAVE BEEN HAVING THE 3RD GEAR SYNCRO ISSUE SINCE SUMMER 2008 (I BOUGHT THE CAR 2/2/08. WHEN I TOOK MY CAR IN THE OTHER DAY TO HAVE THEM ADDRESS THE 3RD GEAR SYNCRO ISSUE AFTER THEY TOOK THE CAR APART THEY TOLD ME MY CLUTCH PLATE WAS SEVERELY WARN DOWN AND NEEDED TO BE REPLACED AND THAT IT WAS NOT COVERED UNDER MY EXTENDED WARRANTY. I ASKED THEM IF THIS WAS CAUSED FROM THE 3RD SYNCHRO AND I WAS TOLD "NO" BUT I HAVE BEEN READING THAT IT IS A DIRECT RESULT. I AM NOT HAPPY WITH HONDA AND THEY NEED TO INCLUDE ALL THE GEARS SYNCHROS AND THE CLUTCH IN THE TSB. ALSO THE TIRES WEAR ON INSIDE AND I WAS INFORMED THAT THE SI WAS NOT INCLUDED IN THE TSB BECAUSE IT HAS A DIFFERENT SUSPENSION. *TR

CONSUMER HAD ISSUES WITH THE SERVICE ON 2007 HONDA CIVIC AT THE DEALERSHIP. *NJ THE CONSUMER HEARD A ROTATING CHIMING NOISE COMING FROM THE VEHICLE. THE DEALER INFORMED THE CONSUMER THE NOISE WAS COMING FROM THE REAR TIRES THAT HAD FLAT SPOTS DUE TO IMPROPER TIRE PRESSURE OR PANIC STOPS. THE CONSUMER WENT TO ANOTHER DEALER AND WAS TOLD A TSB HAD BEEN ISSUED FOR THE REAR CONTROL ARMS. THE CONSUMER WAS INFORMED THE NOISE WOULD CONTINUE UNTIL THE TIRES WERE REPLACED. *JB

I HAD MY 2007 CIVIC HYBRID IN FOR SERVICE LAST WEEK AND WAS TOLD THAT THERE WERE PARTS SUBJECT TO A RECALL THAT AFFECTED THE TIRE WEAR AND THE RIDE. THE RECALLED PARTS, REAR SUSPENSION, AND THE INSTALLATION WERE COVERED BY HONDA, BUT THE EXCESSIVE TIRE WEAR WAS NOT. MIKE (SERVICE) CHECKED WITH HONDA WHO SAID THEY WOULD ONLY PAY FOR 30% OF THE NEW TIRES, SO I WOULD STILL BE OUT HUNDREDS OF DOLLARS. I AM DISAPPOINTED THAT 1) HONDA WOULD HAVE A DEFECTIVE PART CAUSING EXCESSIVE WEAR AND BAD PERFORMANCE, BUT NOT NOTIFY THE OWNERS TO BRING THEIR CARS IN; AND 2) THAT THE EFFECT OF THIS FAULTY PART CAUSED EXCESSIVE WEAR IN THE TIRES, AND THAT HONDA WOULD NOT PAY FOR NEW TIRES. I NOW HAVE TO GET NEW TIRES AT 29,000 MILES WHICH I FEEL IS IN APPROPRIATE. FINALLY, I HAVE RESEARCHED THE APPROPRIATE TIRES FOR THIS VEHICLE AND THERE ARE MANY CHOICES WELL UNDER $100 PER TIRE, AND FOR THE DEALERSHIP TO TELL ME THAT MY REPLACEMENT TIRES WOULD COST $100 + PER TIRE, PLUS INSTALLATION, BALANCING ETC., IS TOO COSTLY. I DO NOT FEEL THAT I HAVE BEEN TREATED FAIRLY AND AM VERY DISAPPOINTED IN HONDA. WHEN A DEFECTIVE PART IS NOT COMMUNICATED TO THE OWNER WHO COULD BRING THE CAR IN TO GET IT FIXED BEFORE THE TIRES WERE TOTALLY DAMAGED, THAT IS THE FAULT OF HONDA. *TR