2007 Honda Civic

LIKE ALL OTHERS WHO OWN HONDA HYBRID MY IMA BATTERIES FAILED LONG BEFORE THEY SHOULD HAVE NOW WITH MASSIVE ELECTRICAL SYSTEM IN CAR DRAINS 12V BATTERY AND YOU END UP WITH NO BRAKES OR STEERING IN TRAFFIC AND SUBJECT TO SERIOUS INJURY OR DEATH WHY NO RECALL WHEN THIS IS HAPPENING TO EVERYONE WHO OWNS THIS HYBRID SINCE IT WAS INTRODUCED IN 2001 SHAMEFUL OVERSIGHT BY YOUR AGENCY.

STEAM BLURRED MY VISION WHILE DRIVING ON A CITY STREET AT LOW SPEED IN MY 2007 CIVIC FROM AN APPARENT CRACKED ENGINE BLOCK LEAKING COOLANT ON HOT ENGINE FROM A KNOWN MANUFACTURES DEFECT OF ENGINE BLOCKS PRODUCED IN THE FACTORY FOR THE YEARS 2006 TO 2009 CIVICS 1.8L ENGINE . THE BULLETIN # WAS 10 048 TSB. CAR IS OVER THE AGE CUTOFF FOR THE FREE NEW ENGINE FROM HINDA. SO I AM STUCK WITH AN UNSAFE BROKEN CAR FROM THE COMPANIES DEFECT PER HONDA CORP. REPRESENTATIVES.

VEHICLE WOULD NOT START. CAR ENGINE CRACKED WHICH IS A SAFETY ISSUE AND KNOWN ISSUE TO HONDA FOR THIS MODEL AND YEAR OF THE CIVIC. I HAD MY THREE KIDS, INCLUDING AN INFANT IN THE CAR. TOOK IT TO HONDA WHERE THEY EXPLAINED THAT THERE WAS AN EXTENDED WARRANTY THAT WE HAD JUST MISSED. MY CAR IS IN IMPECCABLE SHAPE WITH LOW MILEAGE (80,000). HONDA REFUSED TO COVER THE ENGINE CRACK IN FULL (EXPECTING US TO PLAY 3,000), STATING THAT WE WERE NOT LOYAL HONDA CUSTOMERS AS OUR OTHER CAR WAS A TOYOTA. THE CAR HAD RECENTLY BEEN SERVICED BY HONDA AND THE AIRBAG RECALL WAS FIXED. AT THAT POINT, THEY SHOULD HAVE COMMUNICATED TO US REGARDING THE ENGINE AND THE CHANGES TO WARRANTY BASED ON THE KNOWN ISSUE.

ON AUGUST 31, 2017 WHILE I WAS DRIVING ON THE HIGHWAY, THE CAR STOPPED RUNNING AND SMOKE CAME OUT OF THE HOOD SUDDENLY. FORTUNATELY I MANAGED TO PULL OVER THE CAR TO A SAFE PLACE IMMEDIATELY BESIDE THE HIGHWAY OTHERWISE I WOULD HAVE BEEN IN A FATAL SITUATION. I HAD THE CAR TOWED TO THE DEAN HONDA AT PITTSBURGH WHERE THEY PERFORMED THE DIAGNOSIS TO FIND THE ROOT CAUSE OF THE PROBLEM. THEY IDENTIFIED THAT THERE WAS CRACK IN THE ENGINE BLOCK WHICH HAS CAUSED THE COOLANT TO LEAK FROM THE ENGINE AND HENCE OVERHEATING OF THE ENGINE HAS HAPPENED. THEY TOLD ME THAT THE ENGINE HAS TO BE REPLACED AND FEW OTHER PARTS AS WELL (LIKE SPARK PLUG ETC.) TO MAKE THE CAR RUNNING AGAIN WHICH WOULD COST ME AROUND $4000. I DID SOME RESEARCH OVER THE INTERNET REGARDING THIS ISSUE AND FOUND THAT MOST OF THE 2006 TO 2009 CIVICS HAD THE ENGINE CRACK ISSUE AND TSB 10-048 WAS ISSUED AND THE WARRANTY OF SUCH ENGINES WERE EXTENDED TO 10 YEARS AND THAT WOULD COVER THE REPLACEMENT OF THE ENGINE IF SUCH ISSUES ARE FOUND. I CHECKED WITH MY SERVICE CONSULTANT AT DEAN HONDA IF THIS WOULD BE COVERED UNDER THE EXTENDED WARRANTY. HE DID A VIN INQUIRY AND SAID THE WARRANT HAS EXPIRED 10 DAYS AGO AND THIS WON'T BE COVERED. (THE ORIGINAL PURCHASE DATE OF THE CAR WAS 22-AUG-2007 AND THIS INCIDENT HAPPENED TO ME ON 31-AUG-2017). THIS IS A BIG BLOW TO ME. THIS IS MY FIRST CAR IN THE US. I BOUGHT THIS CAR AS THE SECOND OWNER IN JULY 2015 WITH ONLY 36000 MILES ON IT AND I HAVE HARDLY DRIVEN 15000 MILES OVER THE PAST TWO YEARS WITHOUT ANY ISSUES. THE PREVIOUS OWNER ALSO NEVER HAD ANY ISSUES WITH IT AND THAT'S WHY I PURCHASED IT WITH CONFIDENCE. CONSIDERING CUSTOMER'S SAFETY, THESE ENGINES NEEDS TO BE RECALLED BY HONDA AND REPLACED WITH NEW ONES OR AT LEAST THE WARRANTY OF THESE ENGINES NEEDS TO BE EXTENDED FURTHER (FOR AT LEAST FOR 5 MORE YEARS). I WAS LUCKY ENOUGH TO SURVIVE A FATAL ACCIDENT.

DEALER COMPLAINT: LUTHER BROOKDALE HONDA 6800 BROOKLYN BLVD. BROOKLYN CENTER, MN 55429 PH: (763) 331-6800 RECALLS: TAKATA AIR BAGS AND FOLLOWING RECALLS LISTED. NO INCIDENT YET! I HAVE REPEATEDLY CHECKED WITH THE DEALER ABOUT THE TAKATA AIRBAG RECALL AND HAVE BEEN GIVEN ONE EXCUSE AFTER ANOTHER. I HAVE ALWAYS BEEN TOLD THEY WOULD NOTIFY ME. I HAVE NEVER RECEIVED A NOTICE OF ANY OF THE FOLLOWING RECALLS. I WANT THESE ITEM FIXED. MY CAR IS A HONDA CIVIC 2007 BUT I ONLY HAVE 64000 MILES ON MY CAR. REGARDING : CNG FUEL TANK THERMAL INSULATOR - NEVER NOTIFIED EXTERIOR LIGHTING - NEVER NOTIFIED HYDRAULIC SERVICE BRAKES - NEVER NOTIFIED WHILE CHECKING ON THE STATUS OF THE AIR BAGS I DISCOVERED THE AFOREMENTIONED ITEMS. NOTE: THE FOLLOWING REQUIRED INFORMATION DOES NOT APPLY IN MY CASE. I HAVE NOT HAD A RELATED INCIDENT WITH MY CARE. I HAVE USED TODAYS DATE TO GET THIS DOCUMENTATION TO YOU AND HOPEFULLY RESOLVE THE ISSUE OF UNRESOLVED "RECALL" SERVICE.