2007 Honda Civic

HONDA CIVIC LX 2 DOOR COUPE. MY WIFE AND I WERE DRIVING ON QUIET RESIDENTIAL STREET LOOKING AT HOMES. GOING SLOW - ESTIMATE10-12 MPH - WE HAD JUST BEEN AT A COMPLETE STOP LOOKING AT A HOUSE. FOOT WAS ON BRAKE - GOING DOWN SLIGHT HILL. APPROACHED TWO METAL SEWER COVERS IN MIDDLE OF ROAD - ONE IN FRONT OF THE OTHER. MIDDLE OF CAR WENT OVER FIRST COVER AND I PRESSED BRAKE HARDER BECAUSE ROAD WAS MORE UNEVEN THEN APPEARED AND CAR SITS ALITTLE LOW TO GROUND. WAS ABOUT TO GO OVER SECOND COVER AND PASSENGER SIDE AIRBAGS DEPLOYED WITH A LOAD EXPLOSION. WHEN I OPENED MY EYES, I SAW SMOKE AND THOUGHT CAR WAS ON FIRE. WIFE WAS HOLDING RIGHT ARM, SAID IT WAS BROKEN (IT WASN'T). IT TOOK A WHILE TO REALIZE WHAT HAPPENED. I INSPECTED BOTTOM OF CAR AND ENGINE COMPARTMENT. I SAW NO DAMAGE AND STARTED THE CAR - NOT SURE IF I SHUT IT OFF OR HAPPENED AUTOMATICALLY. DRIVER SEAT BELT WAS LOCKED IN POSITION. PASSENGER SEAT BELT WORKED. CAR RAN AND OPERATED NORMALLY. AIRBAGS CAUSED A LOT OF INTERIOR DAMAGE. I TOOK PICTURES OF ROAD AND SEWER COVERS FROM DIFFERENT ANGLES. WHILE THE CAR WAS BETWEEN THE TWO SEWER COVERS, I FELT A VIBRATION COME UP THE STEERING WHEEL. WIFE FELT AND HEARD NOTHING. I SUSPECT BOTTOM OF CAR HIT EDGE OF SECOND COVER BECAUSE IT'S SLIGHTLY ELEVATED. ALTHOUGH THERE WERE NO MARKS ON ASPHALT PAVEMENT OR METAL COVER. MY QUESTIONS ARE: * WHY DID AIRBAGS DEPLOY? WHY DID THEY DEPLOY AT THIS SPEED? WHY ONLY THE PASSENGER AIRBAGS? WHY DID SEAT BELTS LOCK ON DRIVER SIDE AND NOT PASSENGER SIDE? I'VE CALLED HONDA DEALERSHIP TWICE. NO REPLIES. INSURANCE INSPECTED. CAR IS IN HONDA SHOP FOR REPAIRS. I ASKED SHOP TO PROVIDE ANY INFORMATION ON THE COMPUTER AT TIME OF DEPLOYMENT. *TR

TOOK CAR TO MY MECHANIC FOR SRS LIGHT ON .HE PUT IT ON HIS COMPUTER AND CODE 32-10 COMES UP FOR "OPEN OR INCREASED RESISTANCE IN RIGHT SIDE AIR BAG INFLATER". HE SAID TO TAKE IT TO A HONDA DEALER FOR REPAIR. HONDA SERVICE MAN TELLS ME WIRING HARNESS NEEDS TO BE REPLACED A $1,200.00 REPAIR!! HONDA HAS HAD MANY OTHER PEOPLE HAVING THE SAME PROBLEM. HONDA EVEN HAS A SERVICE BULLETIN OUT FOR THIS PROBLEM. SERVICE BULLETIN 10-001 DATED FEBRUARY12,2010 AND REVISED ON AUGUST13,2010. IT SAYS FLOOR WIRE HARNESS HAS A POOR CRIMP IN IT. THIS IS A SAFETY ISSUE! HONDA NEEDS TO HAVE A RECALL ON THIS!! *TR

SRS LIGHT COMES ON INTERMITTENTLY AND USUALLY WHEN DRIVING OVER UNEVEN TERRAIN. I TOOK IT TO THE DEALER AND THEY RESET THE LIGHT FOR ERROR CODE 33-10 (RELATED TO AIRBAG INFLATOR). I WAS TOLD THAT I WOULD NEED TO REPLACE THE DRIVER SIDE CURTAIN AIR BAG IF THE LIGHT COMES ON AGAIN. THIS IS A SAFETY ISSUE BECAUSE WHEN THE LIGHT IS ON, THE AIR BAG SYSTEM IS DISABLED. IN THE EVENT I GET INTO AN ACCIDENT, I WILL NOT BE PROTECTED. MY CAR HAS NEVER BEEN TO AN ACCIDENT AND MY AIRBAGS HAVE NEVER DEPLOYED AND I BOUGHT THE CAR NEW. I BELIEVE HONDA USES A FAULTY AIRBAG SYSTEM AND CREATES A SERIOUS SAFETY ISSUE. IN FACT, I THINK HONDA HAS A SERVICE BULLETIN ON THIS AND A NEW PART NUMBER TO REPLACE THE OLD ONE. *TR

THE SRS LIGHT ON MY HONDA WAS ON FOR THE PAST MONTH. THIS IS A KNOWN ISSUE THAT IS AFFECTING LOTS OF HONDA CIVICS OF 2006 AND 2007 THAT HONDA REFUSES TO ACKNOWLEDGE. THE WIRING HARNESS HAS TO BE REPLACED AND THE PASSENGER SIDE WEIGHT SENSOR, WHICH IS CLOSE TO A $2000 REPAIR. WHEN I ASKED HONDA CORPORATE (CUSTOMER SERVICE [XXX] AT 800-999-1009) I WAS ARROGANTLY TOLD THEY DO NOT CARE BECAUSE THE CAR IS OUTSIDE OF WARRANTY. IT IS DISGRACEFUL THAT HONDA MARKETS SAFETY IN THEIR VEHICLES, BUT DOES NOT STAND BEHIND THEIR SRS SYSTEM FAILING PREMATURELY. THIS IS NOT A WEAR AND TEAM ITEM AND NO ONE SITS IN MY CAR BESIDES ME. THERE SHOULD BE A SAFETY RECALL ON THIS SINCE AIRBAGS WILL NOT DEPLOY WHETHER OR NOT WE WEAR SEAT BELTS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AIR BAG WAS INOPERATIVE DUE TO CRIMP IN WIRE HARNESS ON PASSENGER SIDE. THERE WAS A HONDA BULLETIN ON THIS PROBLEM THAT EFFECTED SIMILAR MODELS. I PAID $1300 TO REPLACE DEFECTIVE AIR BAG WIRE HARNESS DUE TO POOR WORKMANSHIP. IT WAS A SAFETY ISSUE THAT HAD TO BE CORRECTED. I CONTACTED HONDA FOR REIMBURSEMENT, WHICH HONDA REFUSED, EVEN THOUGH IT WAS A KNOWN SAFETY ISSUE PROBLEM. *TR

THE AIRBAG LIGHT WOULD COME ON IF WE HIT A SMALL POTHOLE. IT WOULD STAY ON SOMETIMES UNTIL THE KEY WAS CYCLED AND SOMETIMES FOR MORE THAN A DAY. AFTER THIS HAPPENING MORE AND MORE OFTEN WE FINALLY TOOK IT TO THE DEALER. IT TURNS OUT THAT THE DRIVER SIDE CURTAIN AIR BAG HAD A OPEN CIRCUIT IN THE INFLATOR PART. HONDA ONLY COVERED HAVE THE REPAIRS BUT THE SHOULD HAVE COVERED ALL OF IT. THIS IS MANDATORY SAFETY EQUIPMENT, IT SHOULD BE COVERED UNDER A LIFETIME WARRANTY LIKE THE SEAT BELTS. *TR

TOOK CAR TO MY MECHANIC FOR SRS LIGHT ON. HE PUT IT ON HIS COMPUTER AND CODE 32-10 COMES UP FOR "OPEN OR INCREASED RESISTANCE IN RIGHT SIDE AIRBAG INFLATER". HE SAID TO TAKE IT TO HONDA DEALER FOR REPAIR. HONDA SERVICE MAN TELLS ME WIRING HARNESS NEEDS TO BE REPLACED A $1,200.00 REPAIR!! HONDA HAS HAD MANY OTHER PEOPLE HAVING THE SAME PROBLEM. HONDA EVEN HAS A SERVICE BULLETIN OUT FOR THIS PROBLEM. SAYS FLOOR WIRE HARNESS HAS A POOR CRIMP IN IT. THIS IS A SAFETY ISSUE. HONDA NEEDS TO HAVE A RECALL ON THIS!! *TR