To whom it may concern, How are you? The reason for me contacting you today is because I am really not happy with the false advertising that Honda has done to me. You see, I recently purchased a 2025 Honda Civic Hybrid Sport Touring because it was advertised on Honda's website (and still is) that the fuel tank capacity is 12.…
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To whom it may concern, How are you? The reason for me contacting you today is because I am really not happy with the false advertising that Honda has done to me. You see, I recently purchased a 2025 Honda Civic Hybrid Sport Touring because it was advertised on Honda's website (and still is) that the fuel tank capacity is 12.4 gallons. However, today when I went to fill up my new car for the first time after 346 miles, which I thought was quite strange since I should be getting over 400 miles if this was a 12.4 gallon tank, I only was able to put in 8.374 gallons after the fuel light came on. Why is this? If the car is rated to have a 12.4 gallon tank, then I should be able to put in closer to 12.4 gallons. Probably around 11 gallons because of the reserve. What I think happened is that someone screwed up and put the 12.4 gallon fuel tank capacity from the non-hybrid version of this vehicle instead of the hybrid one, which for the sedan is 10.6 gallons. Knowing this, I would never have purchased the vehicle. This is false advertisement! To the point, where I thought today I should have put more fuel into my vehicle even after the pump stopped because I should be near the 12.4 gallon capacity. I believe this is a safety issue/concerns if someone thinks this as well. So what do I do now in this situation?! I thought I was purchasing a vehicle with a 12.4 gallon capacity and now I know it's false. I have a screenshot of this, which is attached and also a screen recording also that I will be keeping for my records. Thank you, [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Consequence & remedy
Consequence: Difficulty steering can increase the risk of a crash.
Remedy: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2025 Honda Civic Hatchback Hybrid Problems, Complaints & Recalls | Skip That Year