NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
10 reportsClear category filterMileage unknown · Oct 5, 2025
Electrical System
Touch screen on console has lots of ghost-touches in warm weather operating conditions. The audio screen keeps switching from FM to USB MP3 player, and goes into settings or prompts for factory reset while driving, and without touching it. Also, Android AutoPlay navigation keeps jumping around on the map, and giving excessive …
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Touch screen on console has lots of ghost-touches in warm weather operating conditions. The audio screen keeps switching from FM to USB MP3 player, and goes into settings or prompts for factory reset while driving, and without touching it. Also, Android AutoPlay navigation keeps jumping around on the map, and giving excessive warnings for next turn, without touching it. This is an EXTREME driver distraction, esp. while trying to use navigation. Local dealer was not able to reproduce in their shop on a cool day. They told me they had 12 other complaints of this issue, and no fix available from Honda, as of Oct. 2025.
NHTSA ODI #11691443
Mileage unknown · Aug 28, 2025
Electrical SystemUnknown Or Other
1. What component or system failed or malfunctioned, and is it available for inspection upon request? The infotainment touchscreen is malfunctioning. It registers false inputs “ghost touches” without any user interaction. Yes, the vehicle and affected screen are available for inspection upon request. 2. How was your safety or t…
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1. What component or system failed or malfunctioned, and is it available for inspection upon request? The infotainment touchscreen is malfunctioning. It registers false inputs “ghost touches” without any user interaction. Yes, the vehicle and affected screen are available for inspection upon request. 2. How was your safety or the safety of others put at risk? The ghost touches cause the screen to randomly change menus, activate or deactivate features, and make it difficult to use navigation, audio, and android auto with maps. This creates distraction while driving, as I have to focus on regaining control of the screen instead of the road, putting myself and others at risk. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? The issue has not yet been officially confirmed by a dealer or independent service center, but it is recurring and can be demonstrated on demand. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The infotainment system has not yet been inspected by the manufacturer, police, insurance, or others. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps or messages were displayed. The issue first appeared recently (8/2025) and has recurred intermittently since then.
NHTSA ODI #11683798
Mileage unknown · Aug 7, 2025
Electrical SystemUnknown Or Other
The head unit touch screen in the car continuously beeps and glitches, sometimes turning on the radio, inability to adjust volume, and is presenting a risk as it is a serious distraction while driving the vehicle. There is no option to turn the head unit off itself without removing it from the vehicle.
NHTSA ODI #11679105
Mileage unknown · Aug 5, 2025
Electrical System
Touchscreen glitches by itself, clicking randomly on the screen and is unresponsive to touch. It started after 2 years of use after purchasing new, and has not resolved. Heat seems to make it worse. It is a safety issue as it'll click out of navigation, or become difficult/impossible to change settings.
NHTSA ODI #11678398
Mileage unknown · Jul 21, 2025
Electrical System
The infotainment system is constantly glitching, randomly pressing buttons on its own. Map system goes in and out, can't make phone calls in emergency situations. The system is a distraction and can't be used.
NHTSA ODI #11674943
Mileage unknown · Jun 6, 2025
Electrical SystemUnknown Or Other
infotainment screen flashing different screens intermittently, changes from radio stations, volume and apple carplay. Cannot be turned off. It must be a software problem. Honda dealer has no solution, I have brought in the issue three times with no solution offered. I have now passed my warranty so must pay for repairs. window …
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infotainment screen flashing different screens intermittently, changes from radio stations, volume and apple carplay. Cannot be turned off. It must be a software problem. Honda dealer has no solution, I have brought in the issue three times with no solution offered. I have now passed my warranty so must pay for repairs. window system malfunctioning, will not work at random times.
NHTSA ODI #11665211
Mileage unknown · May 28, 2025
Electrical System
The vehicles touchscreen system malfunctions and begins “phantom touching” buttons all over the top area of the screen. This results in excessive distractions to the driver as it attempts to make phone calls, start and stop navigation, change radio stations or source, and has loud beeping noises on each “phantom touch.” There is…
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The vehicles touchscreen system malfunctions and begins “phantom touching” buttons all over the top area of the screen. This results in excessive distractions to the driver as it attempts to make phone calls, start and stop navigation, change radio stations or source, and has loud beeping noises on each “phantom touch.” There is no way to disable the touchscreen or turn it off so each time you drive, these excessive distractions occur and the only “remedy” offered by Honda is to force the consumer to pay over $1000 out of warranty to replace the component.
NHTSA ODI #11663352
Mileage unknown · Jan 21, 2025
Electrical SystemEngineFuel/propulsion System
With temperatures in the lower 40’s 30’s, the car won’t accelerate, lane assist, emission system problem, brake system, steering and many other warnings occur
NHTSA ODI #11637315
Mileage unknown · Nov 25, 2024
Electrical SystemService BrakesSteering
Explanation Provided: According to the dealership, the following issues were identified: Faulty electric brake booster Incomplete steering angle neutral position learning Lost communication with various control units, including the electric servo brake and electric brake booster control units, as well as multiple system failures…
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Explanation Provided: According to the dealership, the following issues were identified: Faulty electric brake booster Incomplete steering angle neutral position learning Lost communication with various control units, including the electric servo brake and electric brake booster control units, as well as multiple system failures (e.g., CAN communication, VSA brake actuator, sensor calibration, and F-CAN). Lain keeping failure, Cruise control failure. It made me in a dangerous situation. Suddenly, break didn’t work. This car is very defensive. It has to be a recall.
NHTSA ODI #11627307
Mileage unknown · Aug 17, 2024
Air BagsElectrical SystemCrashInjury
Vehicle was involved in an accident and according to eye witnesses, the vehicle stuttered when pulling out into an intersection. This resulted in a t-bone accident where this vehicle was impacted on the driver's side and the passenger with this vehicle suffered a severe traumatic brain injury. Vehicle was inspected by traffic i…
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Vehicle was involved in an accident and according to eye witnesses, the vehicle stuttered when pulling out into an intersection. This resulted in a t-bone accident where this vehicle was impacted on the driver's side and the passenger with this vehicle suffered a severe traumatic brain injury. Vehicle was inspected by traffic investigation unit and insurance. Unknown if warning lights or messaging appeared prior to accident.
NHTSA ODI #11609091
Official recalls
1May 21, 2026
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Consequence & remedy
Consequence: Air bags that deploy unintentionally during a crash increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA24002 · Inadvertent Automatic Emergency Braking
Opened Apr 15, 2024 · No close date supplied
Status: open (inferred from source dates) · Forward Collision Avoidance; Forward Collision Avoidance: Automatic Emergency Braking; Forward Collision Avoidance: Sensing System: Camera; Forward Collision Avoidance: Sensing System: Radar; Forward Collision Avoidance:software
On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles. The reports allege that activation of the AEB system occurs while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Honda indicated that they were aware of a total of X,XXX reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and alleges that some customers possibly had an inadequate understanding of the CMBS and its limitations. However, many consumer complaints allege that Honda dealerships were unable to reproduce the condition or state that they were informed that this is considered normal CMBS operation. To date, ODI has received a total of 1,294 consumer complaints of inadvertent activation of CMBS in 2017-2022 Honda CR-V and 2018-2022 Honda Accord vehicles. A total of 31 complaints alleged a crash and 50 alleged an injury. The Total column in the Failure Report Summary removes duplicate reports and shows the total number of reports with unique VINs from all Manufacturer, ODI, and EWR data sources. In some cases, there were multiple reports associated with a particular vehicle in which recurring failures were alleged. In total, there were X,XXX reports, 93 injury incidents and 47 crashes involving vehicles with unique VINs that may relate to the alleged defect. PE22-003 has been upgraded to an Engineering Analysis to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. The scope has been expanded to include assessment of model year 2020-2022 Honda CR-V and Accord vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (5)
Forward Collision Avoidance: Automatic Emergency Braking
On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles. The reports allege that activation of the AEB system occurs while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Honda indicated that they were aware of a total of X,XXX reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and alleges that some customers possibly had an inadequate understanding of the CMBS and its limitations. However, many consumer complaints allege that Honda dealerships were unable to reproduce the condition or state that they were informed that this is considered normal CMBS operation. To date, ODI has received a total of 1,294 consumer complaints of inadvertent activation of CMBS in 2017-2022 Honda CR-V and 2018-2022 Honda Accord vehicles. A total of 31 complaints alleged a crash and 50 alleged an injury. The Total column in the Failure Report Summary removes duplicate reports and shows the total number of reports with unique VINs from all Manufacturer, ODI, and EWR data sources. In some cases, there were multiple reports associated with a particular vehicle in which recurring failures were alleged. In total, there were X,XXX reports, 93 injury incidents and 47 crashes involving vehicles with unique VINs that may relate to the alleged defect. PE22-003 has been upgraded to an Engineering Analysis to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. The scope has been expanded to include assessment of model year 2020-2022 Honda CR-V and Accord vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Forward Collision Avoidance
On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles. The reports allege that activation of the AEB system occurs while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Honda indicated that they were aware of a total of X,XXX reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and alleges that some customers possibly had an inadequate understanding of the CMBS and its limitations. However, many consumer complaints allege that Honda dealerships were unable to reproduce the condition or state that they were informed that this is considered normal CMBS operation. To date, ODI has received a total of 1,294 consumer complaints of inadvertent activation of CMBS in 2017-2022 Honda CR-V and 2018-2022 Honda Accord vehicles. A total of 31 complaints alleged a crash and 50 alleged an injury. The Total column in the Failure Report Summary removes duplicate reports and shows the total number of reports with unique VINs from all Manufacturer, ODI, and EWR data sources. In some cases, there were multiple reports associated with a particular vehicle in which recurring failures were alleged. In total, there were X,XXX reports, 93 injury incidents and 47 crashes involving vehicles with unique VINs that may relate to the alleged defect. PE22-003 has been upgraded to an Engineering Analysis to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. The scope has been expanded to include assessment of model year 2020-2022 Honda CR-V and Accord vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Forward Collision Avoidance: Sensing System: Camera
On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles. The reports allege that activation of the AEB system occurs while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Honda indicated that they were aware of a total of X,XXX reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and alleges that some customers possibly had an inadequate understanding of the CMBS and its limitations. However, many consumer complaints allege that Honda dealerships were unable to reproduce the condition or state that they were informed that this is considered normal CMBS operation. To date, ODI has received a total of 1,294 consumer complaints of inadvertent activation of CMBS in 2017-2022 Honda CR-V and 2018-2022 Honda Accord vehicles. A total of 31 complaints alleged a crash and 50 alleged an injury. The Total column in the Failure Report Summary removes duplicate reports and shows the total number of reports with unique VINs from all Manufacturer, ODI, and EWR data sources. In some cases, there were multiple reports associated with a particular vehicle in which recurring failures were alleged. In total, there were X,XXX reports, 93 injury incidents and 47 crashes involving vehicles with unique VINs that may relate to the alleged defect. PE22-003 has been upgraded to an Engineering Analysis to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. The scope has been expanded to include assessment of model year 2020-2022 Honda CR-V and Accord vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Forward Collision Avoidance: Sensing System: Radar
On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles. The reports allege that activation of the AEB system occurs while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Honda indicated that they were aware of a total of X,XXX reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and alleges that some customers possibly had an inadequate understanding of the CMBS and its limitations. However, many consumer complaints allege that Honda dealerships were unable to reproduce the condition or state that they were informed that this is considered normal CMBS operation. To date, ODI has received a total of 1,294 consumer complaints of inadvertent activation of CMBS in 2017-2022 Honda CR-V and 2018-2022 Honda Accord vehicles. A total of 31 complaints alleged a crash and 50 alleged an injury. The Total column in the Failure Report Summary removes duplicate reports and shows the total number of reports with unique VINs from all Manufacturer, ODI, and EWR data sources. In some cases, there were multiple reports associated with a particular vehicle in which recurring failures were alleged. In total, there were X,XXX reports, 93 injury incidents and 47 crashes involving vehicles with unique VINs that may relate to the alleged defect. PE22-003 has been upgraded to an Engineering Analysis to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. The scope has been expanded to include assessment of model year 2020-2022 Honda CR-V and Accord vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Forward Collision Avoidance:software
On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles. The reports allege that activation of the AEB system occurs while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Honda indicated that they were aware of a total of X,XXX reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and alleges that some customers possibly had an inadequate understanding of the CMBS and its limitations. However, many consumer complaints allege that Honda dealerships were unable to reproduce the condition or state that they were informed that this is considered normal CMBS operation. To date, ODI has received a total of 1,294 consumer complaints of inadvertent activation of CMBS in 2017-2022 Honda CR-V and 2018-2022 Honda Accord vehicles. A total of 31 complaints alleged a crash and 50 alleged an injury. The Total column in the Failure Report Summary removes duplicate reports and shows the total number of reports with unique VINs from all Manufacturer, ODI, and EWR data sources. In some cases, there were multiple reports associated with a particular vehicle in which recurring failures were alleged. In total, there were X,XXX reports, 93 injury incidents and 47 crashes involving vehicles with unique VINs that may relate to the alleged defect. PE22-003 has been upgraded to an Engineering Analysis to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. The scope has been expanded to include assessment of model year 2020-2022 Honda CR-V and Accord vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
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