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2021 Honda Accord Hybrid

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2021 Honda Accord Hybrid do not stand out strongly from the model-year median of 39.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 5 of 48 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Forward Collision Avoidance. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

2 crash reports0 fire reports0 injury reports

Electrical System complaints

8 reports
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Mileage unknown · Aug 14, 2026
Electrical System

Most recent incidents on Friday 08/07 car lost power while driving on freeway unable to accelerate, all engine/warning lights came on was thankfully able to pullover and shut off vehicle. This is not first incident this also happened about 5x in 2025 and had car inspected and serviced by Honda dealership each time being told the…

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Most recent incidents on Friday 08/07 car lost power while driving on freeway unable to accelerate, all engine/warning lights came on was thankfully able to pullover and shut off vehicle. This is not first incident this also happened about 5x in 2025 and had car inspected and serviced by Honda dealership each time being told they didn’t know what the issue is because the engine light wasn’t on at time of appointments. Final visit resulting in them adjusting the intake valves but they were even unsure if this was the correct “fix” well it did last a year without other incidents until recently, there seems to be a recall on 2023+ models but not my 2021 and this seems like may be similar issue. 12v battery and spark plugs are new, car is regularly maintenanced and have been told alternator is still good. Unsure where else to turn as I no longer feel safe driving this vehicle especially with my children. Where I live and work is almost impossible to avoid freeways.

NHTSA ODI #11757064

Mileage unknown · Oct 30, 2025
Electrical SystemEngine

I purchased my vehicle in March 25th 2024 a message on my dashboard saying engine is too hot so in August of this year I took it to the shop for a diagnosis test and they told me that the car didn’t run hot when they drove it so again in October 10th I was driving home and my car lost power on the freeway so I pulled over and th…

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I purchased my vehicle in March 25th 2024 a message on my dashboard saying engine is too hot so in August of this year I took it to the shop for a diagnosis test and they told me that the car didn’t run hot when they drove it so again in October 10th I was driving home and my car lost power on the freeway so I pulled over and then all my lights on the dashboard came on so I took it to the shop on October 13th and they told me that my head gasket was faulty and my coolant system was faulty. To me a major problem should have not happened within a years time and I had my maintenance done on my car like I should have.

NHTSA ODI #11696661

Mileage unknown · Sep 10, 2025
Electrical SystemUnknown Or Other

Occasionally the touch screen will have phantom touches and start randomly acting like it was clicked in random parts. This makes it do random things like switch from navigation to radio to calling random numbers. While driving this is especially distracting and poses a safety hazard. The issue is reported many times online and …

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Occasionally the touch screen will have phantom touches and start randomly acting like it was clicked in random parts. This makes it do random things like switch from navigation to radio to calling random numbers. While driving this is especially distracting and poses a safety hazard. The issue is reported many times online and seems to be common especially when they temperature outside is above 70 degrees.The only solution from Honda seems to be to pay to replace the screen but it’s not a true fix as it can happen again.

NHTSA ODI #11686473

Mileage unknown · Sep 6, 2025
Electrical System

The screen randomly freezes or toggles between different screen without user input. It will randomly exit navigaton, end calls, increase volume, etc. This happens irrespective of day or night and whether I am using Android Auto of the factory navigation. Several times it has ended navigaton while driving cause me to have to pu…

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The screen randomly freezes or toggles between different screen without user input. It will randomly exit navigaton, end calls, increase volume, etc. This happens irrespective of day or night and whether I am using Android Auto of the factory navigation. Several times it has ended navigaton while driving cause me to have to pull over to avoid going in the wrong direction or missing turns. The system has also had its software updated the, factory reset and software reset with no improvement in the situation.

NHTSA ODI #11685477

Mileage unknown · Jul 8, 2025
Electrical SystemUnknown Or Other

Shortly after purchasing this 2021 Honda Accord Hybrid (used, from a dealer), the infotainment touchscreen began to exhibit phantom touch behavior — the screen activates or presses buttons on its own without user input. This causes menus to change, volume to fluctuate, navigation to exit, or apps to open/close while the vehicle …

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Shortly after purchasing this 2021 Honda Accord Hybrid (used, from a dealer), the infotainment touchscreen began to exhibit phantom touch behavior — the screen activates or presses buttons on its own without user input. This causes menus to change, volume to fluctuate, navigation to exit, or apps to open/close while the vehicle is in motion. It occurs frequently. The issue is not related to driver error, screen protector use, or moisture. The system has been rebooted and factory reset without improvement. A dealership employee has personally witnessed the issue in person, and I have recorded video proof of it occurring. This behavior is distracting and unsafe, as it pulls the driver’s attention away from the road unexpectedly as the screen flashes, and produces audible beeps. This issue makes it difficult or impossible to control basic vehicle functions like audio, phone calls, or climate. On one occasion, it rapidly switched inputs and opened screens while I was actively driving. Given how many critical systems are integrated into this touchscreen — including vehicle settings, audio, climate, backup camera interface, and navigation — a malfunction like this compromises safe operation of the vehicle whilst the vehicle is in motion. This defect was not disclosed prior to sale and was present within the first few days of ownership. I urge NHTSA to investigate this issue for potential design flaws or hardware failures in Honda’s infotainment systems, particularly in Accord Hybrid models with the Display Audio touchscreen.

NHTSA ODI #11672047

Mileage unknown · May 9, 2025
Electrical System

This issue has been happening since purchasing my vehicle in 2021. While driving my 2021 Honda Accord Hybrid in warm weather (above ~60°F), the infotainment touchscreen malfunctions frequently. The screen registers phantom touches on its own—switching menus, blasting the radio, canceling navigation, and dropping phone calls. Aft…

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This issue has been happening since purchasing my vehicle in 2021. While driving my 2021 Honda Accord Hybrid in warm weather (above ~60°F), the infotainment touchscreen malfunctions frequently. The screen registers phantom touches on its own—switching menus, blasting the radio, canceling navigation, and dropping phone calls. After each phantom touch, the screen becomes completely unresponsive for 30–60 seconds, leaving me unable to access key functions like navigation or climate controls. This happens almost daily in warmer conditions, especially on longer drives. My Honda dealer replaced the audio unit, but the problem persists. They acknowledged it’s a known issue but have no fix. This malfunction is a major safety risk and makes it difficult to comply with hands-free laws, as I’m forced to troubleshoot the touchscreen while driving.

NHTSA ODI #11659901

Mileage unknown · Jan 24, 2025
Electrical System

Cannot turn on car. Cannot put into drive. Error Message: Power System Problem. Do Not Drive.

NHTSA ODI #11638319

Mileage unknown · Dec 6, 2022
Electrical SystemUnknown Or OtherVehicle Speed Control

I saw the investigation of hat the NTSB is opening into problems with the CRV and a handful of other vehicles. I think you should add the Honda accord hybrid (touring) to this investigation. I was driving on a road with speed limit of 55 mph. In full evening traffic. My check engine light flashed on, and I immediately called th…

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I saw the investigation of hat the NTSB is opening into problems with the CRV and a handful of other vehicles. I think you should add the Honda accord hybrid (touring) to this investigation. I was driving on a road with speed limit of 55 mph. In full evening traffic. My check engine light flashed on, and I immediately called the dealership to set an appointment. Within one minute of that light coming on, I lost all acceleration power, it just dropped off in the middle of the high flow of fast traffic with no shoulder. I had to find a way to force people to let me over going less than 5 mph to get to a safe shoulder. Then my car just stopped. I was on the phone with the service department at Honda when this happened and they were like, yeah sometimes that just happens. You get to the side of the road within a minute or it will shut off while driving. They made it seem like it was a super common and well known problem. That is ridiculously dangerous. I mean, ridiculously dangerous. I was absolutely terrified I would be slammed by a car on the highway. I got my car to the dealership for a full diagnostic, that they tried to charge me for, but they didn’t find anything. And they said it was probably nothing because they had no proof it happened. That is about it, nothing too terrible, but that has way more potential problems than my scary incident alone. Thank you.

NHTSA ODI #11496334

Official recalls

3

26V332000 · Air Bags:sensor:occupant Classification:front Passenger

May 21, 2026

Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.

Consequence & remedy

Consequence: Air bags that deploy unintentionally during a crash increase the risk of injury.

Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.

24V064000 · Air Bags:sensor:occupant Classification:front Passenger

Feb 1, 2024

Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.

Consequence & remedy

Consequence: An air bag that deploys unintentionally during a crash can increase the risk of injury.

Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.

21V900000 · Seat Belts:rear/other:retractor

Nov 18, 2021

Honda (American Honda Motor Co.) is recalling certain 2021 Accord Sedan, Accord Hybrid, CR-V, Ridgeline, 2022 Insight and CR-V Hybrid vehicles. The automatic locking retractor on the second-row center seat belt assembly may deactivate improperly, which can result in an unsecured child restraint system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence & remedy

Consequence: An unsecured child restraint system can increase the risk of injury during a crash.

Remedy: Dealers will replace the second-row center seat belt assembly, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Honda customer service at 1-888-234-2138.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA24002 · Inadvertent Automatic Emergency Braking

Opened Apr 15, 2024 · No close date supplied

Status: open (inferred from source dates) · Forward Collision Avoidance; Forward Collision Avoidance: Automatic Emergency Braking; Forward Collision Avoidance: Sensing System: Camera; Forward Collision Avoidance: Sensing System: Radar; Forward Collision Avoidance:software

On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles.  The reports allege that activation of the AEB system occurs while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Honda indicated that they were aware of a total of X,XXX reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and alleges that some customers possibly had an inadequate understanding of the CMBS and its limitations.  However, many consumer complaints allege that Honda dealerships were unable to reproduce the condition or state that they were informed that this is considered normal CMBS operation. To date, ODI has received a total of 1,294 consumer complaints of inadvertent activation of CMBS in 2017-2022 Honda CR-V and 2018-2022 Honda Accord vehicles. A total of 31 complaints alleged a crash and 50 alleged an injury.  The Total column in the Failure Report Summary removes duplicate reports and shows the total number of reports with unique VINs from all Manufacturer, ODI, and EWR data sources.  In some cases, there were multiple reports associated with a particular vehicle in which recurring failures were alleged.  In total, there were X,XXX reports, 93 injury incidents and 47 crashes involving vehicles with unique VINs that may relate to the alleged defect. PE22-003 has been upgraded to an Engineering Analysis to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. The scope has been expanded to include assessment of model year 2020-2022 Honda CR-V and Accord vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Additional source detail variants (5)

Forward Collision Avoidance: Automatic Emergency Braking

On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles.  The reports allege that activation of the AEB system occurs while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Honda indicated that they were aware of a total of X,XXX reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and alleges that some customers possibly had an inadequate understanding of the CMBS and its limitations.  However, many consumer complaints allege that Honda dealerships were unable to reproduce the condition or state that they were informed that this is considered normal CMBS operation. To date, ODI has received a total of 1,294 consumer complaints of inadvertent activation of CMBS in 2017-2022 Honda CR-V and 2018-2022 Honda Accord vehicles. A total of 31 complaints alleged a crash and 50 alleged an injury.  The Total column in the Failure Report Summary removes duplicate reports and shows the total number of reports with unique VINs from all Manufacturer, ODI, and EWR data sources.  In some cases, there were multiple reports associated with a particular vehicle in which recurring failures were alleged.  In total, there were X,XXX reports, 93 injury incidents and 47 crashes involving vehicles with unique VINs that may relate to the alleged defect. PE22-003 has been upgraded to an Engineering Analysis to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. The scope has been expanded to include assessment of model year 2020-2022 Honda CR-V and Accord vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Forward Collision Avoidance

On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles.  The reports allege that activation of the AEB system occurs while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Honda indicated that they were aware of a total of X,XXX reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and alleges that some customers possibly had an inadequate understanding of the CMBS and its limitations.  However, many consumer complaints allege that Honda dealerships were unable to reproduce the condition or state that they were informed that this is considered normal CMBS operation. To date, ODI has received a total of 1,294 consumer complaints of inadvertent activation of CMBS in 2017-2022 Honda CR-V and 2018-2022 Honda Accord vehicles. A total of 31 complaints alleged a crash and 50 alleged an injury.  The Total column in the Failure Report Summary removes duplicate reports and shows the total number of reports with unique VINs from all Manufacturer, ODI, and EWR data sources.  In some cases, there were multiple reports associated with a particular vehicle in which recurring failures were alleged.  In total, there were X,XXX reports, 93 injury incidents and 47 crashes involving vehicles with unique VINs that may relate to the alleged defect. PE22-003 has been upgraded to an Engineering Analysis to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. The scope has been expanded to include assessment of model year 2020-2022 Honda CR-V and Accord vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Forward Collision Avoidance: Sensing System: Camera

On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles.  The reports allege that activation of the AEB system occurs while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Honda indicated that they were aware of a total of X,XXX reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and alleges that some customers possibly had an inadequate understanding of the CMBS and its limitations.  However, many consumer complaints allege that Honda dealerships were unable to reproduce the condition or state that they were informed that this is considered normal CMBS operation. To date, ODI has received a total of 1,294 consumer complaints of inadvertent activation of CMBS in 2017-2022 Honda CR-V and 2018-2022 Honda Accord vehicles. A total of 31 complaints alleged a crash and 50 alleged an injury.  The Total column in the Failure Report Summary removes duplicate reports and shows the total number of reports with unique VINs from all Manufacturer, ODI, and EWR data sources.  In some cases, there were multiple reports associated with a particular vehicle in which recurring failures were alleged.  In total, there were X,XXX reports, 93 injury incidents and 47 crashes involving vehicles with unique VINs that may relate to the alleged defect. PE22-003 has been upgraded to an Engineering Analysis to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. The scope has been expanded to include assessment of model year 2020-2022 Honda CR-V and Accord vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Forward Collision Avoidance: Sensing System: Radar

On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles.  The reports allege that activation of the AEB system occurs while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Honda indicated that they were aware of a total of X,XXX reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and alleges that some customers possibly had an inadequate understanding of the CMBS and its limitations.  However, many consumer complaints allege that Honda dealerships were unable to reproduce the condition or state that they were informed that this is considered normal CMBS operation. To date, ODI has received a total of 1,294 consumer complaints of inadvertent activation of CMBS in 2017-2022 Honda CR-V and 2018-2022 Honda Accord vehicles. A total of 31 complaints alleged a crash and 50 alleged an injury.  The Total column in the Failure Report Summary removes duplicate reports and shows the total number of reports with unique VINs from all Manufacturer, ODI, and EWR data sources.  In some cases, there were multiple reports associated with a particular vehicle in which recurring failures were alleged.  In total, there were X,XXX reports, 93 injury incidents and 47 crashes involving vehicles with unique VINs that may relate to the alleged defect. PE22-003 has been upgraded to an Engineering Analysis to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. The scope has been expanded to include assessment of model year 2020-2022 Honda CR-V and Accord vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Forward Collision Avoidance:software

On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles.  The reports allege that activation of the AEB system occurs while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Honda indicated that they were aware of a total of X,XXX reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and alleges that some customers possibly had an inadequate understanding of the CMBS and its limitations.  However, many consumer complaints allege that Honda dealerships were unable to reproduce the condition or state that they were informed that this is considered normal CMBS operation. To date, ODI has received a total of 1,294 consumer complaints of inadvertent activation of CMBS in 2017-2022 Honda CR-V and 2018-2022 Honda Accord vehicles. A total of 31 complaints alleged a crash and 50 alleged an injury.  The Total column in the Failure Report Summary removes duplicate reports and shows the total number of reports with unique VINs from all Manufacturer, ODI, and EWR data sources.  In some cases, there were multiple reports associated with a particular vehicle in which recurring failures were alleged.  In total, there were X,XXX reports, 93 injury incidents and 47 crashes involving vehicles with unique VINs that may relate to the alleged defect. PE22-003 has been upgraded to an Engineering Analysis to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. The scope has been expanded to include assessment of model year 2020-2022 Honda CR-V and Accord vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

DP22005 · Pedestrian Alert Sounds

Opened Jan 27, 2023 · Closed Aug 7, 2023

Status: closed (inferred from source dates) · Electrical System:propulsion System

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.