2015 Honda Accord Hybrid

The contact owns a 2015 Honda Accord Hybrid. The contact stated that on three separate occasions, the vehicle would independently accelerate soon after the start of the vehicle with his foot on the brake pedal. The contact also stated that the braking system failure warning light would be displayed on the instrument panel during the failure. The contact had taken the vehicle to the dealer twice for the same failure and both times he was informed that the failure was related to a defective battery and the battery was replaced. The manufacturer had been notified of the failure and a case was filed. The vehicle was not repaired. The failure mileage was approximately 15,000.

REAR DISC BRAKE CALIPERS LOCKED UP CAUSING EMERGENCY BRAKE TO STAY APPLIED TO BRAKES RESULTING IN LOSS OF BRAKE PAD AND BURNING OF BRAKE PADS AND ROTORS. THIS IS THE SECOND TIME THIS HAS HAPPENED. ALSO, BRAKE LOSS OCCURRED WHEN THE CAR BATTERY FAILED CAUSING THE BRAKE ASSIST SYSTEM TO FAIL. THE SECOND INCIDENT RESULTED IN A COLLISION WITH A PARKED VEHICLE.

WHILE DRIVING MY HONDA ACCORD 2015 ON INTERSTATE 75 IN THE LEFT LANE, THE DASHBOARD DISPLAYED A WARNING THAT THERE WAS A POWER SYSTEM FAILURE, THE ENGINE LIGHT CAME ON. THE VEHICLE IMMEDIATELY LOST ALL POWER. THE DASHBOARD DISPLAY WAS STILL LIT AND THE RADIO CONTINUED TO PLAY. THERE WAS NO RESISTANCE WITH THE GAS PEDAL AND THE CAR COULD ONLY COAST. I CHECKED TRAFFIC AND CHANGED LANES TO THE FAR RIGHT EMERGENCY PULL OFF. I TURNED OFF THE CAR AND THEN RESTARTED IT AND THE POWER SYSTEM FAILURE WARNING WAS GONE BUT THEN A BRAKE SYSTEM WARNING CAME ON. THE CAR DID TRAVEL FOWARD WITH GAS PEDAL AND THE BRAKE SEEMED TO WORK SO I STAYED IN EMERGENCY LANE AND PROCEEDED TO CLOSET EXIT OFF I75. I WENT TO AUTO ZONE BUT THEY COULD NOT ASSIST ME. WHEN THE CAR WAS RESTARTED ALL THE WARNINGS WERE CLEAR. I TOOK IT THE A HONDA DEALER AND ASK FOR A DIAGNOSTIC. HONDA SERVICE PERSON SAID THAT IF I WAS DRIVING WITH BOTH FEET (ONE ON GAS AND ONE ON BRAKE) THAT LOSS OF POWER. I WAS NOT DRIVING WITH BOTH FEET, SO I ASKED HIM TO RUN A DIAGNOSTICS SO I FELT SAFE ENOUGH TO DRIVE HOME. THE DIAGNOSTICS REVEALED THAT THE COMPUTER NEEDED AN UPDATE THAT WAS PERFORMED BY SERVICE. I READ THE PAPERWORK ON THE DIAGNOSITCS AND THERE WAS A STATEMENT THAT DESCRIBED MY INCIDENT COMPLETELY WITH SUDDEN LOSS OF POWER. MY CAR IS NOT ON A RECALL LIST. HONDA SEEMED TO KNOW EXACTLY WHAT TO FIX, BUT I WAS NEVER NOTIFIED THAT MY CAR NEEDED AN UPDATE RESULTING IN POWER SYSTEM FAILURE. WHY WAS THIS INFORMATION NOT COMMUNICATED TO THE OWNERS OF THESE CARS? FOR A BRAND NEW CAR TO BE ABLE TO DISPLAY ALL KINDS OF INFORMATION (IE, OIL LIFE, RANGE OF MILES, TIME FOR SERVICE) WHY CAN NOT THE CAR DISPLAY THAT ITS COMPUTER NEEDS AN UPDATE AND TO TAKE IN FOR SERVICE? THERE WAS NO INJURY THANKFULLY, BUT EASILY THIS COULD HAVE HAPPEN, I WAS JUST LUCKY THAT I WAS ABLE TO COAST OVER TO THE EMERGENCY LANE AND WAS NOT GOING UPHILL.

TL* THE CONTACT OWNS A 2015 HONDA ACCORD HYBRID. WHILE DRIVING APPROXIMATELY 78 MPH, THE WARNING MESSAGE FOR THE POWER FAILURE, BRAKE FAILURE, OVERHEATED POWERING DOWN DISPLAYED ON THE INSTRUMENT PANEL. IN ADDITION, THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE DECELERATED AND WAS MERGED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT A SOFTWARE UPDATE WAS NEEDED AND CAUSED CONFLICT BETWEEN HYBRID VOLTAGE AND ENGINE VOLTAGE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

I WAS DRIVING ON A HIGH WAY AND ALL OF THE SUDDEN A LIGHT CAME ON THAT SAID "POWER SYSTEM FAIL" AND I LOST THE ABILITY TO USE THE ACCELERATOR. I STAYED CALM BECAUSE THERE WERE CARS ALL AROUND ME AND I BEGAN TO COAST AND USE MOMENTUM TO DRIFT TO THE SHOULDER OF THE HIGHWAY. THEN A SECOND LIGHT CAME ON AND SAID 'BRAKE SYSTEM POWER FAIL". I TAPPED THE BREAK AND IT SEEMED TO WORK BUT I CONTINUED TO COAST DOWN THE SHOULDER OF THE HIGHWAY UNTIL I RAN OUT OF MOMENTUM. I THEN TURNED MY BRAND NEW HONDA ACCORD EXL HYBRID OFF AND RESTARTED THE CAR. THE LIGHTS REMAINED ON BUT THE ACCELORATOR WAS WORKING SO I DROVE THE CAR TO THE CLOSEST SERVICE AREA ON THE HIGHWAY. I THEN CALLED HONDA ROADSIDE WHO TOLD ME TO TURN THE VEHICLE OFF AND WAIT FOR A TOW TRUCK. HE SAID THAT I MUST HAVE BROKEN A BELT. WHY HE SAID OR THOUGHT THAT HE COULD DIAGNOSE THE PROBLEM FROM A CALL CENTER I'M NOT SURE. IT WAS OVER 100 DEGREES SO I DID NOT LISTEN TO THE MAN FROM HONDA BECAUSE IT WAS TOO HOT AND NOT SAFE FOR ME TO SIT IN THE VEHICLE WITHOUT AIR. I WAITED FOR A TOW TRUCK WHICH COST ME $250 EVEN THOUGH ITS A BRAND NEW CAR AND I HAVE HONDA ROADSIDE ASSISTANCE. MY HUSBAND CAME AND MET ME WHERE THE TOW LEFT ME. HE DROVE THE VEHICLE TO OUR DEALERSHIP. THE DEALERSHIP TOLD US THAT THEY HAVE NO RECORD OF THIS EVER HAPPENING AND THE COMPUTER DOES NOT SHOW THAT ANYTHING HAPPENED. IT WAS SO SCARY AND DANGEROUS AND I COULD HAVE BEEN KILLED. THEY SAY THAT THEY CAN'T DIAGNOSE THE PROBLEM BECAUSE IT SEEMS LIKE NOTHING IS WRONG. THEY EVEN ASKED ME IF I ACCIDENTALLY TURNED THE CAR OFF WHILE DRIVING?!?!?! THAT ISN'T POSSIBLE!!!! I JUST FOUND THE EXACT SAME COMPLAINT FROM ANOTHER HONDA DRIVER ON HERE WHICH ALSO SHOWS THAT THIS HAS HAPPENED BEFORE AND SOMETHING IS WRONG. AS A WOMAN WHO CHOSE THIS CAR BECAUSE IT IS SUPPOSED TO BE SO RELIABLE AND SAFE I AM SO UPSET. I DO NOT BELIEVE THAT MY VEHICLE IS SAFE.

THIS IS THE SECOND TIME THAT MY CAR HAS HAD PROBLEMS AT 60 TO 70 MPH. IT HAPPENS WHEN COASTING NOT BRAKING. THE HIGH TEMPERATURE WARNING FOR THE BRAKES COMES ON AND THE ENGINE SHUTS DOWN. THE CAR WILL COAST AND BRAKE BUT THERE IS NO POWER. IT TAKES 5 MINUTES BEFORE YOU CAN TURN THE CAR OFF AND RESET. OTHERWISE THE CAR IS LOCKED OUT AND WILL NOT FUNCTION. TODAY I WAS ON I75 GOING 70 MPH WITH TRUCKS ALL AROUND. THIS IS A SAFETY ISSUE. MY LOCAL DEALER HAS BEEN RESPONSIVE BUT THE FIRST TIME THEY RAN THE CODES ETC THE NATIONAL HONDA FOLKS HAD NEVER HEARD OF THIS. THIS IS THE SECOND TIME WITH THE SAME ISSUE. FIRST WAS AT ABOUT 2500 MILES.

NEW 2015 HONDA ACCORD HYBRID TOURING. PARKED CAR RAN A FEW ERRANDS. RETURNED TO CAR AND IT WOULD NOT START INDICATING BRAKE SYSTEM FAILURE, ADAPTIVE CRUISE CONTROL FAILURE, ABS FAILURE AND CHECK ENGINE LIGHT. TRIED STARTING CAR A FEW TIMES AND CAR FINALLY STARTED AND INDICATOR LIGHTS WENT OFF. BEGAN DRIVING AND LOST MOST OF BRAKING FUNCTIONS. BRAKE PEDAL WENT ALL THE WAY TO FLOOR, HAD TO STOP CAR WITH PARKING BRAKE. PRESENTLY AT DEALER. HAD MY 3 CHILDREN IN THE CAR WITH ME. *TR